We had a sudden underground leak. We were worried it would've been days but Kenny and crew came out…read moreand finished the job the same day! He had to call the 811 number to get the ground marked for other lines and did so as an emergency (he initially said it takes them around 48 hrs but put it in as emergency). We had rose bushes with pavers and at the end they made sure the pavers went back in place(I honestly wasn't expecting them to do this) and even after I told them to take the rose bush up if they had to they didn't even come close to it. Even tho they had to dig the length of our yard it looks so good. The guy who put the dirt back really did a great job with leveling it out and making it look good. We are truly impressed with the overall skill and very quick service! Would HIGHLY recommend them!!

We have used Kenny's for year to maintain our commercial facility and he is honest, thorough and…read moreextremely talented. Nothing but praise.

Early Saturday morning I discovered water flooding the laundry room of my significant other's…read moretownhouse and realized the water heater was leaking. I turned off the water supply rendering the condo with no water. Now what? Who do I call in Lexington, a town I'm not that familiar with much. She called her sister in Versailles but her recommendation of a past plumber she had used previously was closed for the weekend. So I did a search on Yelp first, skipping over a couple of plumbers with some not so good reviews and found Bluegrass advertised as being 24/7 and Shonda C.'s review listed first. She is in my friends list and I trust her reviews. I also saw photo's of the business owner and his family, plus some of his past work, indicating to me I was looking at an honest man. But to be sure, I utilized BBB for a background check and found zero complaints in the past year, an A+ rating and that they were BBB Accredited. So I gave them a call. Ron answered the phone at 7:52 am on a Saturday. This was a huge indicator to me I was going to be doing business with a good company. He told me he had one customer ahead of me but that he would be over between 11:30-12:30 and that he would call thirty minutes ahead of time to let me know he was on his way. He called me back at 10:26 am and arrived in 15 minutes. He assessed the work to be done, quoted a price, then left to pick up a new water heater and associated parts & pieces and arrived back around an hour later. I doubled checked with my sister, who owns five houses, on his quoted price and found he came in little bit less than her prediction. Ron and his son, who was helping him, installed a new water heater, and upgraded the water pipes and gas line, along with new valves on both, to meet today's codes. He completed the work in two and a half hours. We were completely 100% satisfied with the work, his timeliness, consideration of cleanliness and knowledge of his trade. Would not hesitate to call him again for any plumbing needs.

Our kitchen drain clogged somewhere deep and was backing up. I saw the ratings for Bluegrass…read moreRooting and decided to give them a try. Ron came out and cleared the pipe in no time, left no mess, and charged a fair price. He was super friendly, nice guy. Glad we could hire a locally owned small business that cares.

This business rocks! Having just moved here and knowing absolutely no one I leaned on Yelp to give…read moreus good options for various services. When we needed a plumber, we found James at Clogbusterz and he did an amazing job helping to settle the usual plumbing issues that can come up with a new house. He also went above and beyond on a Sunday morning when he came out and diagnosed a leak I found that morning as coming from the HVAC unit. I would recommend this company to anyone in need of an honest, straightforward and fair priced plumber...Clogbusterz certainly did right by us and we will certainly continue to use them for our plumbing needs.

If you have an emergency DO NOT CALL THIS COMPANY. Water running down the street and they can't get…read morehere for 3 days, unacceptable.

Sense of urgency, punctuality, honesty, quality work, and fair pricing…read more These are the guys you wanna call, I put off a leak for six months because I didn't wanna deal with plumbing companies. I found Dr. Rooter Plumbing through my Facebook group. James responded and was able to come out immediately. I know this isn't always the case, but I am grateful that it was today. A leak that I thought it was a major problem ended up being a simple fix. Just stop looking and call Dr. Rooter Plumbing, I know I will again!

Used them for emergencies and non-emergencies, only company i'll use!! Great value for the price,…read morestraight forward about everything, and leaves the space clean! Highly recommend!!

Great service, friendly and quick. Initially missed the appointment window but showed up anyway…read morelater. Fixed my issue and was very good communicating the issues, the fix, and the warranty.

I have been going around and around with this company. I had a new hvac system installed which is…read morea large amount of money. I was shown a place that I agreed to a hole being cut through my brick in the front of my house which was not in anyone's sight line to a PVC pipe just sticking out near my front door. The hvac supervisor was made aware of my issue the day of installation and I was told he would contact me. Guess what.... that has never happened to busy to reach out to a very unsatisfied customer. When I call their customer service everyone seems so helpful but all they do is listen with no action. I would not recommend and am very disappointed, to spend that much money and hate what they did to my house is very upsetting and the company sure doesn't seem to care that they have a unhappy customer!!

If you are looking for a serious, professional plumber, you want this company. They have been our…read moreonly plumber since our home purchase, and are one of the best investments we've made. We recent needed a sump pump and a new toilet installed, and GRS Plumbing was our first call. They are always on time, and ready to work. It took 3 days to install the pump. There was all manner of muck, as you could imagine, but when they were finished, even the walls had been wiped clean. I was incredibly impressed, as i had expected a lot of clean up. The toilet install was the same way, the floor and toilet area were spotless, and everything had been replaced in its spot. When they left, they took everything with them, we had nothing to dispose of. It's a fair price for the quality of their work. I highly recommend them to anyone.

Great service! Derrick showed up on time, was clear, concise, had to run out and get an additional…read morepart, was courteous, very professional, very timely, gave us information on how to avoid future issues, and our dogs liked him.

Very fast and quality work. I have used them repeatedly and will continue to do so. I would…read morerecommend them to any one.

Bottom line: I'll call Rick first…read more We just moved in to our house, it had been unoccupied for a few weeks and the kitchen drain was stopped bad. Rick replied to my initial request within 30min and swung by the same evening to do an estimate. He came back the next day on time and got started. The project ended up being more than both of us expected, so Rick gave me a couple of options to move forward with. He got the drain running, the old brass pipe replaced, future-proofed some old fittings, and left my place cleaner than he found it. Top recommendation, outstanding value.

Mike really hooked it up. I had an issue with a bad drain from my kitchen that I couldn't snake and…read morehe located where the clog was in the crawl space under the house and gave me options on how to proceed. His recommendation was to replace the existing old cast iron pipes but said he'd be able to do just that one section so I could save some money. I'll definitely call him back as the need arises with any other issues. He's honest and good at what he does. What more can you ask for in a plumber?

From the owner: We pride ourselves on our exceptional customer service and want to work with you to come up with…read morethe most cost-effective solutions that exceed your expectations while remaining mindful of your budget. We understand that sometimes funds are tight, so in the event you have experienced a more intricate issue that will require the replacement of heaters, fixtures, or piping, we can offer financing options that will allow the job done correctly the first time and you to get back to focusing what really matters.

Jeff answered his phone quickly, agreed to come and was here exactly when he said he would be,…read moreexplained the problem to me so that I could get it, and fixed it in very reasonable time, at a very reasonable cost. He came to work when no other plumber would, and I had called at least ten. He is now top of our list, and the first call we will make, in future. So appreciative here!

Jeff arrived is a shot time and solved my dad plumbing issue right away. My dad said that he was…read morevery professional and reasonably priced. I highly recommend Drain Works for any of your plumbing issues.