I've been seeing these guys for years! I'm glad I finally found a dentist office I like and even better in my neighborhood. I've seen Dr. Izzy and Dr. Dabah both are excellent. The nurse in me is super picky if places are clean- this one passes with flying colors. Their Hygenist (I believe her name is Melissa) is always great, she always makes the cleaning painless read more

I have been wanting to write this review for a couple of years already and always kept it in the back of my head. I went in my first visit to a consultation with the woman in charge of giving me a quote and telling me how much I would have to pay. She verified insurance information and all that good stuff. I go in on the scheduled day to fill some cavities and I go on with my life. Later, possibly a month or two, I receive a bill saying I owe a couple of hundred dollars. I call Floss & Co. to see what this is regarding, and they say that they "thought" my insurance covered a certain type of filling, but it turns out that they did not. Floss & Co. blames my insurance, so I call the insurance company and they say no it is the dentist office's responsibility to verify all that. I side with the insurance company because the woman that that works for Floss & Co. in the office has that responsibility. That is what she is there for. If you made a mistake fine, make it right and eat the cost since it is your mistake. I had to pay the amount owed because I have excellent credit and do not want it to get ruined because of Floss & Co. mistake. The funny thing is during the first quarantine of the Covid pandemic, Floss & Co. calls me to see if I would like to purchase some services and I let them know there what I explained above and they said they would investigate it. That was like 6 months ago at least and never heard back from them since. Like I said, everyone makes mistakes, I understand that, but it is how it is handled that makes a company a great company. read more

Great team that works here! Between Dr. Izzy and Dr. Dabah you are in good hands. Their bedside manners are impeccable from explaining things from beginning to end. Finally found a dentist me and the kids love. Not to mention the hip new office they moved into. Love it!!! read more

After I understood that everyone I knew visited Dr. Naem, I anticipated partial service. I've been to many dentists and I wasn't willing to trust anyone with my potential 8 Crowns, as I am a perfectionist. Dr. Naem exceeded my expecations and worked with his designer to make sure it all went to plan. We all do our research, but you will not find anyone better in Chicago. read more

So I went in for a check up they gave me a cleaning only the half of my mouth and they told me that I didn't have any cavities so when I was done with my cleaning they told me I need to come back in two days to get the rest of your mouth cleaned I was ok so I came back two days later and they cleaned the other side and they told me that I needed to make appointment in three months I was like ok so I went to the front desk and I was trying to make appointment for my next cleaning and they where saying when do you want to take care of your cavities I said cavities? They where like yes you have two cavities I told them I wasn't told in my last visit about me having any cavities and the gentlemen at desk was like yes well you have two I was like this is new to me so I called two days later to schedule appointment I was talking to the lady on the phone I told her what had happened and she felt bad for what had happened so you told me that they are going to give me a discount on my procedure I was like oh thanks so I went in for my procedure and yes the lady that told me she was going to give me a discount was not there and the gentlemen at the desk was like there's no discount on your records for your cavities I was look it was a lady I think her name was Maria she told me that I was going to get a discount because of the miscommunication between me and the staff , so to make a long story short they didn't honor the discount I was supposed to get look I really think they need to work on informing the patients a little better and don't misinform patients just for them to get me to make appointment with lies this is very unprofessional and the lady that I was talking too about this situation was very unprofessional she needs a little more training on customer service read more

While this is our first visit I am hopeful to say that I think I have found our new Family dentist Dr. Izzy is very kind, Melissa did a great job cleaning my daughters teeth and the staff was so friendly everyone was great!! I have two more daughters to bring in so we shall see how our next couple visits go! read more

Wow, this place looks and feels like an upscale dentist office, everything was clean, neat, orderly and calm. Staff was friendly and courteous, even asked if my daughter and I wanted a beverage while waiting. Dentist and assistants were of expert caliber in explaining and performance. All were concerned with improving my and my daughter's oral health, everything was explained. Best part was accessibility, I called in the morning and got a same day appointment for both my daughter and I. read more

As soon as I walked in I felt welcomed. The staff is very professional and even asked me if I wanted water or coffee. The actual service is top notch compared to previous dentists I've had services from. Recommending this place to my family members. read more

The quality of care is superb. The handling of communication between doctors and staff is superbly poor. I spent an hour working out a payment plan with the staff. I gave a down payment for the work to be done. When I came in for my appointment, I was asked for full payment. When I tried to explain what had been agreed to, no one knew what I was talking about. I left rather than arguing with this unknowledgeable staff. Afterwards I received a letter that I am no longer a patient. I have not yet received my refund and have not heard anything regarding this after 6 weeks. If this deficient staff lives up to their history, I will have to fight to get my $$ back. Things should never have been this difficult. All this after 20 plus years as a paying patient. read more

I was there today to have a crown placed. I arrived at 3:30 and left at 5:45 with a crown. I cannot say enough good things. Both Dr Teni and Dr Izzy participated in this treatment. It was done with computer assistance. It was amazing to watch them build the crown on the computer. Then it was manufactured in office within the hour. I never felt a twinge of pain and was very comfortable. read more

I was referred to this dentist office by a coworker, with that being said I figured it was worth a shot. I came in for my first visit with lots of pain from a wisdom tooth. They gave me options to treat it with antibiotics and pain killers if I choose to come a second day to extract it or to get it extracted the same day. I figured since I'm here and don't want to be in much more pain to extract it. The process was pretty quick although I did freak out here and there from all the tugging and pulling that was also not helping my anxiety. But Izzy was very patient, very calm with me helper me relax. The staff was super duper nice and friendly. I will continue to come to this office, so I guess I cheated on my old dentist with a new one and I liked the new dentist! Oh well read more

The dental care is great, but the billing is unethical. I have St.of Illinois insurance..Delta Dental. I was told I needed to pay the insurance portion as the State is slow in paying and that I would be refunded when they receive the payment. I received the notice from Delta Dental that they paid the dentist Floss & Co. I still did not receive my refund. I called several times, sent a complaint to the Department of Insurance as well as Delta Dental. Floss told them they charged me because they weren't sure if the insurance would cover it. Yet they charged me the exact amount the insurance would pay. The contract with Delta does not allow for them to charge me for Delta's portion, otherwise why have the contract? I was still going in for cleaning as well as my son, yet no refund, I was told they would call me back. Floss told Delta and the Dept. of insurance that I had "missed appointments", which I saved the texts and did not confirm any appointments on the dates they provided. Also was never told about missed appointments when I went for my cleanings, that's because they are bogus missed appointments. Needless to say, I switched Dentists. They still owe me my refund. I guess somebody has to pay for the new remodeled office and imported Italian tile etc.... Watch your bills folks!!! Don't get ripped off! read more

Clean facility, friendly staff, and great service! I have been getting my teeth cleanings at Floss & Co since 2016 with no issues and I am completely satisfied with the service. I highly recommend Floss & Co!!! read more

I have been a patient at Garfield Ridge for many years. It was the best find at the time and I trusted dr Swiatek's expertise. Plus, his staff was friendly and reasonable. The office has switched hands since and so has the atmosphere. The number of staff increased, but the answers to questions were usually "I don't know", "I'll ask" and then followed by "They don't know either" (these are payment plan and follow-up questions, mind you). When I had a problem with the treatment I was receiving, I immediately called the office to inform them - the girl at the front desk laughed, then said she can't help me, and the manager is at lunch. Did not offer the manager's voicemail. I called back later, left a message with the manager and have not heard since. This was more than a year ago. This was a $3K treatment, paid in full, and I have so far gotten calls about billing and insurance (mismanaged earlier by the office), but not once has anyone asked me what were the problems with my treatment or why I left. I have since switched to a neighboring dentist and couldn't be happier. State of the art facility with friendly and knowledgeable staff. Not surprisingly, this dentist did not think I ever needed this particular treatment... read more

This place was not originally my first choice; as I had been told by several people how great Drahos Dental was but after calling up and trying to get an appointment for the first time going to the dentist in about 7 years I was rudely denied and their receptionist was interrogated me about "who told me to call here" needless to say after meeting with Dr. Izzy I am SO GLAD they rejected me from there because I have never been to a dentist who was as honest and friendly. Like I said it has been about 7 years since I've been to see a dentist (Shame on me I know) and most of the reason was my old dentist kept telling me every single time I went if I did not get braces immediately my teeth would fall out from the bone level being so jagged. I was extremely nervous that this would be the case with my visit today but it most definitely was not. He informed me that I was doing pretty well for not getting the attention I needed and part of it was not my fault because of the overcrowding but he was not pushing the idea of braces/clear coat and said once I felt comfortable with him we'd discuss it IF I WANTED, not because I needed it. His jaw just about dropped when I told him how surprised I was that my previous dentist had told me something like that to get my money. Regardless of my past experiences I have never been so happy coming out of a dentist's office until today. The staff was great and I have nothing but nice and positive things to say about Dr. Izzy and Garfield Ridge Dentistry! They also have a dental plan for people who don't have insurance to save them some money (I don't need it but for those of you wondering). read more

I haven't been to a dentist in years, but was referred to Dr. Izzy by my mom who has been seeing him for a few years now. My first appointment I was told I needed a deep cleaning, which required shots in my mouth, but due to my anxiety I started to get nervous. I made my appointment for a few weeks after that and just knew I needed to get it done with already. When I went for my appointment, Dr. Izzy came out to the waiting room to ask if I was okay, how I was feeling and told me that everything was going to be okay. I am not sure how many doctors take the time out to make sure their patients are comfortable, but Dr. Izzy is the best and truly cares! When my cleaning finally happened, the dental hygienist Melissa took the time out to explain what was going to happen during the cleaning and she made sure I was comfortable. Even though I absolutely hate needles and shots, I didn't even feel anything! The staff is very friendly, explains everything with billing and are very attentive. You can tell that the whole office cares about their patients, especially me suffering from anxiety I always feel like I'm being taken very good care of. So thank you Dr. Izzy and the entire staff for making me feel comfortable! read more

Dr. Izzy is very understanding of nervous patients. His staff is also very understanding. He was patient with me even though I was nervous, which brought on extreme rudeness on my end to him and his staff. He was very professional. read more

I and my parents have recently become patientsof Dr. Izzy.I became his patient after he took my father immediately as an emergency patient. My father who is a cancer patient, has had multiple rounds of chemo and radiation. One day he woke up with a swollen mouth and gums. He was showing signs of a mass infection in his mouth. Dr. Izzy took him immediatley after our first phone call and began treatment without ever asking for payment. When we asked about the fee he quickly eased our minds by offering a dental plan with his office that was sooooo reasonable and affordable. His main concern was my Dad's health and not a fee. The Dr.'s gentlehand, manner and demeanor kept my father from fear and panic. Dad, who is 86 and verrrrry thrifty was calm and relaxed as Dr Izzy worked on clearing up the infectious tissue and deep decay. After seeing his caring handling of his patients, especially my Dad and his reasonable prices, I eagerly switched dentists and became his patient. I live in Tinley Park,Il, a 35 minute ride to Dr Izzy's office. I believe that the trip is worth it. When I finally found a dentist who is not greedy and is gentle and painless, the car ride was irrelevant. His OFFICE STAFF is a reflextion of his compassion and conern and empathy for hispatients. From Jose at the front desk to his dental technicians you will see that the patients' comfort and feelings is number one on the list. Customer care and satisfaction is what attracted me to become a patient and will keep me as one. We, as a family feel that this dental practice is perfect for us and this staff will be our life long friends! I reccommend this Dr Izzy and GARFIELD RIDGE DENTISTRY for any age level and thier procedural prices for any economic level. You can afford Dr. Izzy's prices and will be blessed by his gentleness. read more

My entire family goes here. Dr Izzy is a great dentist and a super nice guy. His motto is... "I treat every patient like they're family"... and he does!! Not long ago, I had a specific concern that he addressed immediately. This is a doctor with old fashioned values, despite being relatively young. He tries to makes sure you're as comfortable and pain free as possible. My former dentist doesn't even come close. As an added bonus, the music they play is great, not the elevator music you'd expect at a dentist's office. Garfield Ridge Dentistry is top notch. read more

Had a very bad experience here! I should have known by my first instinct just walking into the office which told me to run the other way. The waiting area seems very chaotic and not well kept. Pictures on the wall are hanging crooked and the receptionists were very slow. After waiting for over 20 minutes, the dentist was finally ready to see me. I walked back to a room and while glancing around waiting for the dentist, I noticed it just looked very out of date. I also found it odd that the room next to me was only seperated by a curtain. Once the dentsit came in she had a good look at my problem tooth. She kept poking and prodding at it and irritated it extremely. Then she looked at the xrays and told me that I needed to have a root canal. I decided I would get a second opinion considering I did not have a good impression of this dentist. Needless to say when I visited a different dentist a few days later I wasn't too surprised to find out that I did not need a root canal. I do not even know the name of the dentist who saw me at Garfield Ridge as I did not understand what she said her name was and I could not find her name anywhere online on the website or in the office. My guess is that this place absolutely did not care about me at all and just said I need a root canal to get money out of me. Avoid this place! There are much better dentists in the area. read more

I agree with Mandy H my first visit explained to Dr Izzy had a financial issue over past few years After he gave me a $12,000.00 estimate that should have been the red flag to move on,instead I eliminated some procedures and reduced fees to about $7k.He told me i needed all of my top teeth removed .Hesitantly paid $550 to proceed with impressions and teeth removed.Fortunately ,my daughter urged to get a 2nd opinion which saved me because a very reputable dentist told me 3 of my teeth Dr Izzy said had to come out could be saved as they had bone mass &were strong enough to last 5-10 years A very complete program will actually cost about 25%of Dr Izzy's estimate in addition to more comfort in not enduring a denture affixed with glue and difficulty in tasting food .Unless you simply need a cleaning or filling ,which is probably the reason for favorable reviews ,seek another opinion and find a Dentist who cares about your Best interest ,not his financial gain .Don't be fooled by the pampering by his associates!!!! At age 67 my comfort is very important and cost is a factor Also,I was never told about any payment plans which he advertises on his adds read more

OK. I would like to start by saying I am in my 40's and have well warranted anxiety when it comes to dentists. Hence the reason why I hadn't been to a dentist in over 2 years. But it had become a necessity since I developed severe sharp pain any time I ate or drank something. So I did my yelp review and cross matched it with my insurance providers and choose Dr Izzy and the Garfield Ridge Dentistry family. I choose that word because that is how they made me feel. Dr Izzy and his staff took a he time to talk to me and put me at ease. After the round of xrays it was official. I needed a root canal. He gave me the option to schedule it for another day and he would prescribe something for my anxiety or we can do it today. My heart is pumping. My tooth is throbbing and I have to decide. Dr Izzy and the staff won over my confidence so much that I decided to go ahead and get it over with. He took his time but was very efficient. It was a bit more difficult then most because I had "curved" roots. He showed me they were curvey. I felt some pain so he stopped and reanesthetized the area. It is now the day after and I am having a little pain but nothing that some Ibuprofen cannot fix. I am actually looking forward to my next appointment. I have been talking all my friends to go to him. He is the vest I have found. You can tell he enjoys the job he does. read more