When my mother-in-law-to-be first discovered Florida Wedding Professionals (FWP) and was telling my then-fiancée and I about them, we were all very excited. A wedding coordinator who would handle all of the details and arrangements sounded too good to be true. As is so often the case, it actually was. My mother-in-law, father-in-law, and wife will all be writing reviews of their own covering their sides of the story of our relationship with FWP, so I will be limiting my comments only to the aspects I directly witnessed, all of which occurred on the day of the wedding itself.
I got to the beach roughly 15-20 minutes before the ceremony was to begin, only to find the FWP crew still very much in the swing of getting things set up, a task which I would have thought we have been completed long before that point. I also noticed there were no speakers or sound equipment of any sort visible, which I found odd because we had been promised audio equipment for our pre-ceremony music, processional songs, and recessional, as well as for our officiant's mic, which we were promised would also pick up our vows. I thought little of it and proceeded to welcome our guests and begin to mentally prepare myself for the ceremony.
While doing this, I was approached by a very disheveled and shabbily dressed woman who turned out to be the wedding coordinator. She said she was having trouble getting our recessional song to play and showed me her phone. We had chosen very specific and non-traditional songs, which we had edited in a very particular way and sent to them in the format they requested, which was via Google Drive. As it turned out, she had neither downloaded the songs nor even tested them prior to that moment and was attempting to stream them. Mere minutes before the ceremony was to begin, she asked if I could send her the songs again. It was at this point I realized that none of our pre-ceremony music had been playing, despite being promised up to ten songs. I told her that I did not have my phone on me, my suit not having any pockets, and that she would just have to play the processional a second time for the recessional, just trying to make the best of a bad situation.
The ceremony started a few minutes later (which turned out to be about 15 minutes late; read my father-in-law's review for why it was late), and the first thing I hear--faintly--is the wrong processional being played. We had chosen two different processional songs, clearly named Processional 1 and Processional 2, one to be played while the parents and grandparents were seated, and one to be played while the bride walked down the aisle. Despite having only two songs left to choose from after ignoring the other seven we had chosen, the coordinator still managed to get the order wrong. For our ceremony I had chosen to face the ocean and only turn around to see my bride when she arrived at the end of the aisle, and the beginning of her Processional 2 music was supposed to be my cue. As I said above, I only heard this incorrect music faintly because it was being played through a very small, quiet Bluetooth speaker placed at the opposite end of the aisle. When the bride reached the end of the aisle, the music was paused very abruptly and not even faded out tastefully.
Our music was very important to us, and we took great pains to explain to FWP numerous times the order, which was very simple. My wife sent them three emails confirming the file names and order, and together we called the coordinator to explain what we wanted. We were assured at every turn they understood perfectly and everything would go off without a hitch. Despite being told this, when the day came, to all appearances the coordinator had never looked at or listened to the music prior to that moment. Despite being promised up to ten songs, only two were played, and those in the wrong order.
This is only a small part of our story with FWP, as I said, so please read our other reviews to get a complete picture. I would urge everyone reading this to strongly consider whether this company is right for you, and to question everything they may say, either here or to your face. read more