I've interacted with 10 HOA management companies in my 20 years in Florida. Most are simply not…read moreinterested in truly helping. JMA Community Management is by far the best agency I've worked with. The owner of the company, Jean Adolphe, and he is very knowledgeable, patient, and very knowledgeable about community standards and rules

If you care about your property and it's residents, do not hire this company. Everything below I…read morecan support with documented evidence. I am presently contacting the state licensing board to investigate them for the many issues I and other residents have had. I have only listed some of the many issues below. 1. Owner Jean is abrasive, rude, and inconsistent in any and all policies. When he is caught in a lie, he simply stops responding and will ignore you. I requested a meeting in person to discuss something his daughter, an employee and who is an agent of the business, authorized that he later deemed could not be permitted. There were repeated requests which all went unanswered. He took it upon himself to actually destroy personal property. He does not care about adhering to the Americans with Disabilities act or the Fair Housing Act of 1968. In fact, it seems that he is grossly unfamiliar with both which is alarming. 2. The condo in the community managed by JMA was owned by my mother, and now me. The day after she passed, a nasty email was sent to her significant other's email regarding my dog (a registered support animal with a letter from an actual doctor), as I was at the condo handling her affairs. The callousness and downright cruelty displayed in that email was absolutely abhorrent and disgusting. For one, Jean had my email and phone number from our many (mostly unanswered) prior conversations but once again chose avoidance as he does whenever he is in the wrong. Secondly, if there was a question about the pet being there, especially given the circumstances, the first step is to just simply reach out in a nice and professional manner. Jean is incapable of conducting business in a professional manner under any circumstances. When I called him immediately upon receiving the email he talked in circles and kept trying to change the subject. I was embarrassed for him. He could not come up with a single legitimate or valid explanation for his behavior and kept trying to deflect. Shameful. 3. Jean was VERY quick to want to meet with me upon learning I would be inheriting the condo. Funny how I asked to meet several times and was ignored but when HE wanted to meet I received several emails. Why would he be so eager to meet me? He was feigning at the opportunity to let me know I couldn't move in. Unfortunately for him, I have no plans to and he didn't get the opportunity to throw that in my face as he had hoped. Of all the affairs to handle in the days after my mothers death, it was Jean who was the most insistent and impatient. What a callous and cruel individual. 4. There are many safety violations around the property (that I have taken pictures of) including significant electrical issues the could injure someone. Jean is more concerned about policing my 12 pound senior dog than addressing the safety and security of the residents in the complex. He doesn't care about the property or the residents, he cares about being a misogynist and a bully. Again, for everything I have mentioned I have email receipts and photos as proof. No exaggerations. No lies. All facts.

I had a friend who I regularly visited rent an apartment with this company in Fort Lauderdale... &…read morewhen I tell you it was not a good experience, believe me ! His maintenance issues we're never addressed, and I was able to see the communication between him and the employees & they were always soooo rude. Additionally, the gate at the apartment was always broken, they have a roach problem on the first floor, & the A/C unit was always malfunctioning. Think twice before you decide to do business with them.

I am happy with management company. each interaction I have with team has been positive. I will…read morerecommend this company.

I have a great experience renting space through Genet Property Group . My all experience with the…read moreGroup are professional and wonderful! The staffs are very nice and helpful ! They are efficient at communicating,respectful and very supportive. Thank u !

Genet Property came to Tamarac and made a difference winning an award for there appearance of their…read moreproperty. Well connected to the community I recommend viewing this great location on Commercial Blvd Tamarac for your business.

Top notch property management company with a staff that pays great attention to detail. We've had…read morethis management company taking care of our community in Coral Springs for about two years and ever since Lena took over, issues have really been getting resolved in a very timely manner. When Lena first took over, she went through the trouble of going door-to-door to meet each and every homeowner and built a personal rapport to really get a good understanding of our community and to find out what matters most to the people living here. We feel extremely blessed to have someone like her watching over us because it is extremely rare to find a property management company who cares as much about the community as the homeowners. She is amazing at following up at all hours of the day with vendors and with people's concerns in the community. She has received nothing but compliments from every single person in the community and HOA board for her incredible efforts and we hope Lena sticks around for the foreseeable future. Kudos!!

I loved that they made my experience so pleasant. So easy to work with! The staff was so…read moreaccommodating and I will definitely look to them in the future.

After we postponed it for too long, we had to finally use a property management company, for the…read morefirst time in our life. We had absolutely no clue what to expect. We heard already all these stories about people who lost all their money and their house in 2008 and with current situation with this Covid-19 we knew we needed something certain. Especially with the fact that we were looking for one condo for us to live in and another apartment we can rent in an affordable rate. Two friends who've been already taken care of Sivan recommended us to talk to her, as their experience was just great and we needed both a house for rent and first management services, but especially we wanted to feel that someone is there for us. Sivan and Liran, her business partner were so impressive from the first moment we met them. They are true professionals and they truly took care of our needs as if they were their own. They found a very nice apartment for us and they were with us to meet our potential tenants. Not only this, we witnessed their personal property management services while they took care personally for every trouble our tenants had, from small repairs to gardening, not only taking care of our tenants, but also increasing the value of our property already in a short period. Sivan and Liran, we are so thankful to you!

We regret choosing this company to rent our home in Palm beach Gardens. We paid them 1 month…read morecommission for finding a renter to lease home for 12 months. The renter they found and took a months commission for, due to a emergency needs to cancel the lease after being in our home for less than 3 months. So we reached out to Luxury and asked if they would help us find new replacement renter or at least prorate their fee we paid, they said since we are not using them monthly that we will have to pay again to find a new renter! To me that is wrong. I called another prop manager to run this scenario and they said not a good practice. Wish we went with PMI instead because they said they would have made this right. Anyway if Luxury thinks it is the right thing to do charge a whole month rent for a renter that stays 3 months that tells me so much.

I wish I had hired VIP Management 16 years ago to manage the 16 unit investment property in Pompano…read moreBeach. They would have saved me so much grief, time and money. After two dishonest property managers who swindled us, we hired another who seemed eager and honest, but unfortunately, unbeknownst to us at the time, had many personal and health problems that prevented her from fulfilling her duties. When VIP took over, the property was in shambles. Even before I signed the contract, Giles Pottinger immediately rode over to inspect it, and reported the plethora of problems that existed which, being long distance property owners, we were not made aware of. The next few months would have been one hundred times more stressful had Mr. Pottinger and Ms. Stamm (here after referred to as Giles and Saskia) not taken over and, personally watched over each repair, each renovation, and responded to every tenant issue. When COVID hit and we were unable to finish the renovations to the property, Giles found an investor to take the property off our hands, making sure our interests were protected, providing much needed guidance and support. Furthermore, Giles and Saskia's personal warmth and humor, a much-welcomed bonus to their unparalleled professionalism and expertise, created a harmonious relationship that went beyond business. I have never left a five star review of any business , but I do so now enthusiastically and without reservation.

The BEST! I was extremely impressed with the expertise, knowledge, and help that I received from…read morethe team at VIP Property Management. Unlike any Real Estate company I have worked with in the past, VIP Property Management was readily available before, during and even after our move. As a parent to a 6-year-old moving from a different school district, I had a ton of questions going into the search for the perfect home for our little family. No matter how big or small my concern, Mr. Pottinger was always available to offer guidance and explanations whether via email, text message or by phone to listen and strategize. Mr. Pottinger and his team have proven themselves to flawlessly oversee all matters on our behalf and were patiently willing to alter our game plan in our negotiation process, no questions asked. I felt my opinions and ideas were heard and valued! The team's fast response was truly refreshing and made every dealing I had with each team member of VIP enjoyable. Patiently showing us properties throughout Broward County, Mr. Pottinger ended up negotiating an excellent deal in the school district that I had originally chosen for our daughter. During the walk-through of the property, Mr. Pottinger diligently recorded any issues that required repairing and ensured that all matters were corrected immediately. In addition, I was offered the services of an excellent cleaning crew to deep clean the home prior to the arrival of the moving company, making the move-in process a truly smooth (clean) and carefree event. Looking back at my whole experience, I was most highly impressed with this company's ability to eagerly provide one-on-one services that always ensured I felt I was a priority. The individualized attention I received from Mr. Pottinger and his team made our moving experience the least stressful of any moves I have made at any point in the past. I appreciated Mr. Pottingers' wisdom and his frank answers to my questions along the way and I continue to feel the highest level of satisfaction for him and his team! Thank you to Mr. Pottinger & everyone at VIP Property Management! Not only do they get the job done, they are incredibly fun and awesome to work with too! I highly recommend this company for anyone in need of an excellent, versatile company to handle any and all real estate and property related matters. THANK YOU AGAIN!!!!!!

Whenever I have friends who are looking for a home, I always refer them to Chris Cusimano and his…read moreteam. Besides being friendly, his whole team, including himself, are professional and extremely knowledgeable about the process. Their value is great as they put you at ease for everything. So, any service or questions that were needed were answered and done in a timely manner by Chris and his team. Great job, everyone .

If you're in search of a realtor who really cares about you & your family -- Chris Cusimano is your…read moreguy! Chris excels in attention to detail and just cares, plain & simple. In our search for a new home, Chris made sure he listened to my wife and I - to all our needs and requests. He always answers / responds promptly to any and all emails / calls / texts as well. He did an outstanding job on our video for our home as well. Hired a professional photographer as well. Really done right and first class. Thanks for all you do, Cusi!!

The quality of service from this management company is horrendous. The HOA fees are ridiculous not…read morea good value for the money. My family lives one of their properties they manage. They live there for 1O years the community has gone down hill it was a nice place no longer. I would not recommend buying a house in the community. The property manager is a joke.

Another positive review for the Campbell Property office in Pompano Beach. I placed a…read moreservice/maintenance call to have the outside bulb replaced on the catwalk and it was taken care of next day. Fast, easy, perfect. Another plus for Suzanne McGuire and her Team.