I recently bought and moved into 9817 Chantilly point lane Valencia shores I still wss as citing for my property to be delivered from New York I desperately need to print out a document I went to the office met faith philipson Asked her for help She was so helpful. Kind understand pleasant professional she's a .10 give her a raise read more

Zero communication and dismissive of tenant concerns or scheduling. We rent a 2 bedroom unit at Century Village on the top floor. We had a progressive leak which was determined by one of their staff (Rudy) who removed a partial portion of the bathroom ceiling and wall to determine the location and cause. Despite this they insisted on entering the unit when we explicitly told them prior that Weds early from 7am until about 12pm was off limits. So what happens? One Weds, the 9th a non- English speaking crew shows up exactly at those hours expecting to view the interior of the unit. Fast forward a few hours and it seems management was completely clueless that this crew took it upon themselves to take the initiative and fix the roof themselves despite being unable to inspect the leak. Did they know? Not at all. They actually insisted a new appointment had to be made. Utter incompetence and no communication skills at all. I know this is not NY but seriously, Florida, come on. Apparently, the leak was fixed from the roof side and First Residential, the company who hired the repair crew had zero knowledge the work was completed. To this day, they never acknowledged their error or incompetence handling this situation. Horrible company all around. read more

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My wife and I recently bought a home in Valencia Shores. We received excellent service from Sandra Leguern as she made us feel welcomed in the community. She was very efficient and answered all our questions. Joshua S read more

Deyon McCullough expedited a problem with palm trees on our property. He was terriific! read more

This management company runs Rainberry bay and is the worlds worst. We had a water spout cause damage to our villa on 8/9/23 and they won't do anything about it. They told my mother who is suffering from several Medical conditions like copd and cancer that it is her responsibility to fix it and because she was afraid her rates would go up she didn't file. In reality it's the HOA's fault and we should submit against thier insurance. They will not give us the insurance information now so that we can file the claim to get the mold and black mold removed from our residence. We have been in contact with them for months and they are a nightmare to deal with. Avoid this company like it's the plague. We are now looking at lawyers to sue them and Rainberry bay hoa. I've given them plenty of documents to prove my mother's condition read more

FirstService Residential Boca Raton - The reviews on this site look mostly fake. Don't trust it this company is horrible and won't help residents with serious health issues - Property Management Near Me - Boca Raton, Florida

I just bought a home and I was fortunate to get all mmy questions answered and more help t than I thought I needed. Brcky and Cindy are super nice, friendly and very professional. makes life more enjoyable read more

I have had a few dealings with Linda Birdsong. She is attentive, efficient and is always there to accommodate the residents. A pleasure to do business with. Living in Delray FL Lynne A. read more

I've been renting in Kings Point, Delray Beach, for the past 4 years. Each year, at lease renewal time, I submit my lease renewal package paperwork directly at the Boca offices of FirstService. I have consistently received excellent customer service. A special shoutout to Linda Birdsong who enabled me to breeze through the process. Thanks for all your help..... Paul G read more

Purchasing a new home is very stressful. I have to say what did help me was meeting Becky and Cindy. I want to recognize these two ladies who provided exceptional service and even managed to make me laugh when I was ready to cry. During my many trips to the HOA office, I noticed their exceptional service they provided to fellow residents. They are genuine in interaction, no matter the questions or concerns. What I observed was how they made homeowners feel heard and valued. I feel very fortunate to have gotten to know them and supporting our community -- their hard work did not go unnoticed. read more

The community that I own a condo in is Sabal Pine South which is managed by First Service Residential. Property manager Alan refuses to take responsibility for the exterior of the building's maintenance. It is a clear violation of the association not to maintain the exterior of the building per the community bylaws. Alan told me that I am the only one that complained about the black stain that is on all of the condo buildings and that it's not high priority to maintain the exterior of the building. This is the worst experience I have ever had with a property management company! First Service Residential needs to investigate into the neglect that Alan has shown toward my requests & take action. read more

My husband and I have been residents of Valencia Shores and have utilized the Athletic Club and its services. We have always found Diane Barwick to be courteous, helpful and a great asset to the community. She is completely knowledgeable regarding all activities and goes the extra mile to make sure our needs are met and takes personal pride in the work she does. Diane is alway dependable and handles any problem that may come up with her expertise. read more

As a Realtor in Delray Beach, FL, I have had several opportunities to work with First Service Residential. I must say that working with Linda Birdsong has always been a pleasant experience. She is amazing and following up and communicating with me ( as an agent) to let me know that the applications are completed. This is always important as deadlines must be met. She is a pleasure to work with and definitely an asset to this organization. read more

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Living at Four Seasons, Delray Beach has become increasingly rewarding thanks to Tiffany Wheeler who has brought a passion and commitment to her position that is simply outstanding. This has resulted in a dramatic increase in the number and variety of programs at Fours Seasons that my wife and I have not experienced in the almost 3 years we reside in our home. She and her staff, Beatrice and Kiley are to be congratulated as well but Tiffany is, simply put, a star. I just wanted to bring this to your attention as often we forget to thank those who have enriched our lives. Steven Harlem 9147 Isles Cay Drive Delray Beach read more

Tiffany wheeler Kiley walker Beatriz De Jesus they have added so much to the community our last 2 shows were great. They participated and go the extra mile read more

I recently hosted an Elder fraud event for the residents in my community of Boynton Leisureville. Michael and his staff of Danny and Charlie went beyond to make the day go so smoothly for myself, my volunteers and Boynton Beach Deputy Chief, Assistant Chief and their officers. The room was set up taking into account some of our less mobile residents. Easy in and easy out with room for walkers. Because of them, I could focus my attention on the event itself. Afterwards, Charlie took it upon himself to start washing the utensils and trays. Michael and Danny helped get the community auditorium back into shape. It could not have gone better and that is a true reflection of the care and dedication of these men. I sit on many committees and am the Captain of our Citizen Observer team. We work closely with the police. Our parking signs for our patrol car were old and faded. Michael got us new shiny ones and installed them. When the lockbox where we keep the patrol car key started to fail, not only did Michael get and install a new one, but he took into account the struggle we had with the old one, wrestling to get the key fob in and close it. We now have one that is easy to open and the key fits in with room to spare. These fine men are shining examples of the level of excellence that your company provides. They should be recognized for their great work. read more

I recently purchased a home in Coco Wood Lakes in Delray Beach, and I want to share how helpful and professional our property manager, Christina Hurst, has been throughout the process. She handled everything in an organized and timely manner, communicated clearly, and made the transition into the community very smooth. Christina is knowledgeable, attentive, and easy to work with. I appreciate the way she manages the community and the support she provided. Thank you, Christina. read more

Tammy, Ronnie, Ronna & Dena are our First Residential staff managing the office and facilities in our HOA community. The staff has been so professional, receptive and accommodating, they can't do enough for the residents here. They are visible, involved and go above and beyond to contribute and make our community the most wonderful place to live. Their expertise has been invaluable to the committees and clubs here. The 1st residential staff understand the pulse of our community and works well with some of our most difficult neighbors. The Fab 4 of VL have made my retirement even more meaningful, enjoyable and easy. I can't thank them enough!!! I've worked with other managing companies and we are very fortunate to have the opportunity to work with such smart & competent women. read more

FirstService Residential Boca Raton - Property Management Near Me - Boca Raton, Florida

If you would like poor management that comes along with 0 training on how to deal with floods and perpetuating lies that follow, feel free to hire them. Although the unit across the hall had a bursting pipe and the water wasn't turned off for an hour+, FirstService is currently lying about the timing. They claim they shut off the water in minutes and are attempting to gas light the homeowners who actually experienced and witnessed otherwise. 0/10 would recommend. read more

I submitted an appliction for my cousin to become a resident of Kings Point - Delray Beach, Fl LINDA BIRDSONG, Assistant Administer, 999 Yamato Road, Suite #320 | Boca Raton, FL 33431 called me within 2 weeks of submitting the apliation o go over the information. Two days later, my cousin was approved. This is what Customer Service should be. Linda is an asset to First Service and the buildings they service. If I could give Linda more than 5 stars - it would e a perfect 10. read more

FirstService Residential just took over management of our Parkland Community. We have emailed and called multiple times regarding an infestation of midges that typically are kept under control with ongoing lake treatment. They have not responded or even acknowledged our contact attempts. The entire community is complaining on social media. So far, not impressed at all. read more

FirstService Residential is our new property management company for Addison Trace Development. They are doing a first rate job. However, I must acknowledge Ashley-Anne Louis who is our on site property manager. She is an outstanding individual to work with. She is knowledgeable, and helpful and is always there to address the concerns of the neighbors in a quick and efficient manner. Both the company and Ashley are a tremendous asset to the community read more

Brittany and Emely are AMAZING! Best TEAM we have here in Seagate, great communication, fast at responding, always with great attitudes. read more

miryam augustin realtor, my buyer maria c. cespedes got approval in couples weeks! i just have the more efficient customer service experience, thanks to linda birdsong, she is an outstanding individual to work with, goes above and beyond to help. i never had the most grateful experience. thank you linda, 5/18/2025 read more

Zero Stars! This company & the people whom work in it are unprofessional, rude & incompetent! Any closing that has come across my desk & the management company is FirstService Residential, I want to cry, because I know it will be a very difficult process! The property managers & the people in the offices, there is NEVER any resolutions to the issues only excuses. Their responses are "our hands are tied" or "there is nothing I can do". They do not respond to phone calls, emails, nor going in person. When they say they are going to do something, you can be sure they are not going to! It is truly disgusting the prices they charge because they provide no service at all! Do not be fooled by the they provide exceptional service & go above & beyond, because that is a BOLD FACE LIE! read more

I have had occasion to require that I work closely with staff at First Services offices in Boca. We have had to navigate the complicated process of getting a prospective tenant approved in order to rent my property. Not an easy or fun task. In particular, I would like to point to Linda Birdsong who works in the Boca office. Without Linda driving the process forward this would no doubt have been a nightmare. Thanks to her promptness and customer service was actually a painless experience! Thank you Linda! read more

First Service Residential manage Coronado at Highland Beach community for 6 years. This is the worst company ever been in our community. Very bad managers, maintenance crew not doing their job. Irresponsible entire crew including the manager. This people should not be in business at all. Shame. Our multi millions community looks like low income facilities. After 2 years renovations everything falling a parts. read more

I can't thank Linda Birdsong enough for her wonderful service. She's very professional but most of all she's a very caring person. She went above and beyond to alleviate my stress. Linda Birdsong is an asset to this company! Manuela Smyth read more

My experience with FirstService Residential has been a 5 star experience. Especially Linda Bird is she is efficient, personable and goes above and beyond to help. She is quick to respond to all emails. I explained my rush re: approval of support animals and she handled it expeditiously. She has made my transition into purchasing a new home an Exceptional experience. i wish all my customer service experience could be this easy. Thank you. read more

I just had the most efficient customer service experience thanks to Linda Birdsong. She is very knowledgeable and professional and made my experience quick and seamless. I am very grateful. read more

Rebecca Reed has been so helpful with our Condo request and documents. She has responded so quickly and was so helpful through the process. She is a pleasure to work with. read more

Jason Fisher is our property manager and as a newly elected board member I am so grateful that he is our property manager. He is always there to answer my questions and guide me. He is so prompt is answering my emails. I don't know if I would have been able to make the transition with out him. He has tremendous knowledge and is always there to share his knowledge. Jason is very pleasant and a great addition to our community. read more

Here at Seagate, Jason Fisher is our property manager and he is doing a superb job. I'm a "snow bird" and while I was in NJ, I remotely successfully sold one unit and rented another. This could not have been accomplished without the complete cooperation and assistance given to my local Florida realtor by Jason. Thank you Jason and keep up the excellent work for all of our residents. Sincerely, Bob Copley read more

I have been talking to Linda Birdsong every time I have a request she responds on a timely manner and is always able to assist you or refer you to the right person. She really has good customer service skills and pleasant to deal with. read more

I bought a condo that needed lots of attention, and I needed the help of the Management Service on many issues, which gave me pause and worry. Then I met Alice Denobrega. She was my direct contact. She blew me away. She handled everything with a smile and a can-do attitude. I went from anxiety to confidence in a very short time. She handled everything in a very professional and timely fashion. I keep her office number in my phone for emergencies!!! I am very grateful for her support and attention to detail!!! read more

I am a condo owner, I do not live there, but I must say it was very easy dealing with First Service Residential Boca Raton.

Our firm had the pleasure of working with Jason to assist in a smooth closing. Jason went above and beyond to help ensure a smooth closing.

I had the pleasure of working with Michael Moore at Opal Tower west. He has been amazing. He is kind and on his game. He has has helped me with many tasks that I needed. He is fast in responding to emails and so happy to have him in our building. read more

The FirstService Residential property manger and her staff in my community are doing an excellent job with a smile and professionalism. They clearly care very much about my community, Rainberry Bay in Delray Beach, and do their absolute best in helping to maintain our community and services, which is not an easy job because it's hard to please keep everyone. I've found that patience and a good attitude made for a great team. read more

First Service Residential is only as good as their employees. I reside in San Matera a community which is managed by FSR and want to applaud in particular, Charisse Quetel, who is very professional, helpful and informative. Whenever I have an issue or concern, Charisse is my 'go to person' as I know it will be handled efficiently and quickly. Yvonne read more

I own a condo and Palm Green 2. It's located in Delray Beach Florida. This management company has been wonderful to work with. They are very responsive, and they were in a beautiful yearly board meeting. read more