I recently bought and moved into 9817 Chantilly point lane Valencia shores…read more I still wss as citing for my property to be delivered from New York I desperately need to print out a document I went to the office met faith philipson Asked her for help She was so helpful. Kind understand pleasant professional she's a .10 give her a raise

Zero communication and dismissive of tenant concerns or scheduling. We rent a 2 bedroom unit at…read moreCentury Village on the top floor. We had a progressive leak which was determined by one of their staff (Rudy) who removed a partial portion of the bathroom ceiling and wall to determine the location and cause. Despite this they insisted on entering the unit when we explicitly told them prior that Weds early from 7am until about 12pm was off limits. So what happens? One Weds, the 9th a non- English speaking crew shows up exactly at those hours expecting to view the interior of the unit. Fast forward a few hours and it seems management was completely clueless that this crew took it upon themselves to take the initiative and fix the roof themselves despite being unable to inspect the leak. Did they know? Not at all. They actually insisted a new appointment had to be made. Utter incompetence and no communication skills at all. I know this is not NY but seriously, Florida, come on. Apparently, the leak was fixed from the roof side and First Residential, the company who hired the repair crew had zero knowledge the work was completed. To this day, they never acknowledged their error or incompetence handling this situation. Horrible company all around.

I've learned over the years how to identify quality in a property manager and real estate service,…read moreand Florida Property Management Services LLC is the highest calibre in these respects. Let me speak to their property management service in South Florida, specifically. I own properties in Boca Raton, Florida and Kaneohe, Hawaii and over the last decade I've experienced a wide spectrum of property managers. It took me several years to learn what makes a great property manager, and it took my entrusting the care of my Boca property to Florida Property Management Services LLC to experience first-hand truly outstanding property management service (In Hawaii, Belinda Barnes of Hawaii Homes for Sale LLC is also outstanding). Simply put: I never worry about my house in Boca Raton because Florida Property Management Services is always multiple steps ahead of any contingency that could affect the property. For example, when Hurricane Ida was tentatively forecasted to impact South Florida, Gaston and Rebeca personally went to my property the week beforehand to inspect that the hurricane shutters were in place and ready for the storm. They noticed that one of the new shutters didn't fit like it should and personally oversaw it's repair before the storm in order to protect my property. In another example, prior to putting my house on the rental market, Gaston conducted a thorough property valuation and rental assessment from which he discerned the best price-point to attract prospective tenants and get the house rented as soon as possible; Gaston didn't just pick a number to appease me or leave me in a situation where my house was over or underappreciated, he did the analysis and presented me a studied price-point backed by data that got my property rented quickly. These are just a couple examples of this company that set them apart from other management services. In total, though, every interaction I've had with Florida Property Management Services has been outstanding. From executing meticulous inspections to managing upkeep services and maintenance repairs that sustain the value and rentability of my property to finding trustworthy tenants and developing a long-standing professional rapport with them, Florida Property Management Services LLC does it all, and, importantly, does it all very well. I can't overstate the peace-of-mind I have having entrusted Gaston and Rebeca of Florida Property Management Services to manage my property. I mentioned before that I've experienced a range of property managers over the years. To be candid, an inexperienced, incompetent or, yes, unfortunately, lazy property manager can end up costing tens of thousands of dollars in lost income and other fees, and that doesn't account for the stressors associated with replacing these individuals. Rebeca and Gaston are on the opposite end of this spectrum and have cared for and protected my investment as if it were their own. Make no mistake, Florida Property Management Services LLC is the top-shelf in property management; the 5 Stars is not hyperbolic, I am incredibly grateful they are managing my property. Erin K. McNamara Alexandria, VA

I've been using FPM inc for property on Broward since we moved to Boston and could no longer look…read moreafter them ourselves. Lease up was very simple and they take care of monthly tenant interaction. Their software is also very easy to use for both tenant and landlord. They also have great maintenance and contractors if something goes wrong. I would highly recommend them!

Our condo HOA was just stuck with them and they are so different than our last company. They are…read moremore of a bill collecting company than one that you would call with issues or problems with your condominium complex.

Grant Property Management -- Embarrassing, Unresponsive, and Unprofessional…read more My experience with Grant Property Management has been extremely disappointing. Their apathetic approach to managing property is unacceptable, particularly for an association that is paying for professional management. They are consistently unresponsive to requests, fail to provide official records when requested, and routinely do the bare minimum. Basic communication and follow-through appear to be treated as optional. Even basic property oversight seems to be neglected. Things as simple as ensuring bathroom toilet paper is replaced, conducting meaningful property inspections, and making sure fire extinguishers are properly maintained should not require repeated requests. These are fundamental responsibilities of property management. Perhaps most concerning is the sloppy record keeping and lack of accountability. When financial and association records are not properly maintained and provided when requested, it becomes extraordinarily difficult for an association to accurately track where its money is going. That is not a minor administrative issue--it is a serious management failure. A professional management company should provide organization, transparency, communication, accountability, and competent oversight. Instead, my experience has been mediocrity, indifference, poor record keeping, and a persistent unwillingness to address basic responsibilities. If you are considering hiring Grant Property Management, I strongly recommend that you do your due diligence, ask very specific questions about record keeping and financial transparency, and speak with current clients before signing a management agreement. In my experience, Grant Property Management is not providing the level of professionalism, responsiveness, or oversight that an association should expect from a company entrusted with its property and money.

In September 2022, I purchased a rental property in the City of Wilton Manors, FL…read more Being an out-of-town landlord always presents many unique sets of challenges. Therefore, I knew I needed a property management company to handle those unique set of challenges in my absence. I had researched many properties management companies online in the Fort Lauderdale area. I happened to come across Icon Realty Management and Brokerage. After reading the great reviews and my conversation with Ben and finally meeting him at the property. I decided to have them manage my property. Within 2 days of Icon Realty having the property in their listings, it was rented on day 2 (two). Ben, At Icon Realty has truly been professional and responsive thought the whole process. I highly recommend Ben from Icon Management for anyone looking for a Management and Brokerage firm. DM Celebration, FL

I waited 30 Days to post this review to give Benjamin the benefit of the doubt, to give him a…read morechance to prove his word as a property management company but here is the proof that he is a SCAM artist. I believe that Icon Realty was involved in hacking my bank account. I leased an apartment in the heart of las olas/Fort Lauderdale from December 2016, from Atlantic loft llc. I agreed to pay a 2 month security deposit of $2400 as well as first, last and security (pretty standard) got my key, etcétera. After 2 different companies handling our property, ICON Realty came in January 2020 and revamped property by implementing a ***online payment service ***** aka , a way to get into your bank account. I questioned who this is and why I had to use this system to pay, not only to be replied with "It is our new system and you have to use it, you must pay rent this way or consult your attorney" As I went ahead and used it but decided to not renew my upcoming ending lease of 3/30/20. I emailed, texted and explain that I would not be renewing the lease because not only I don't trust the payment system, I had a very difficult time communicating with Benjamin (who by the way runs the whole thing). He ignored all my calls and the ones he replied, he did very rudely. I promptly moved out on schedule and handed him the keys along with my original lease agreement. He took the keys and said that He did not have a refund and I would need to wait 30 days to receive one on the mail. Now 30 days later. My bank account has been HACKED and bank investigated the multiple charges leading back to that January rent payment. I have been getting random withdrawals from different wiring entities totaling over 1k so far. Due to covid19, I can not yet file a claim in court. And the reason I am writing this is to WARN tenants and landlords about companies like this! I am attaching the refund check I just received. What a joke! See you in court.

Hi everyone I am right there with y'all. If any of you have gotten help on getting your money…read moreplease let me know. They are crooks and they sold our house and didn't give us our money. We don't know what to do. The head guy Robert J Tringale has blocked mine and my husband's numbers also so we can't even try to reach him.

They bold face lie to you. Took a week to get back to me saying they cancel contract. No reason no…read moreanything. Complete was of time. Absolute Scumbags !!! Stay clear

I've been using this property management firm for 1 year now and their service astounds me! They…read moreare always on top of everything thats an issue on my properties and their service is great. Thanks Onetouch for your great service!

From the owner: At OneTouch Property Management we provide South Florida with over 30 years of experience in…read moreproperty management services. Let us help you secure your investment with our comprehensive, customized solutions. Contact our experienced property managers today!

One of the best management companies I have found them to be fair knowledgeable and on top of any…read moreproblems that arise. They acknowledge and to make sure any issues are resolved right away I highly recommend them.

Although our community technically is managed by Crest Management, for some reason our board…read moremembers seem to do most of the leg work in maintaining our community. This management company is never proactive and although our community has few amenities its appearance sees aged and neglected.. our community exemplifies a management that disregards accountability and for those that gave Crest Management positive reviews, this may have been the case several years ago but any current positive would probably come from friends and relatives. So please do your due diligence.

Coastal Breeze has managed my property in Pineapple Grove Village for over three years. I couldn't…read morebe happier

Lived in a property that was managed by Kiki and her staff. Was totally dissatisfied with thier…read morelack of response after hours. Better hope things don't break after 5pm. It was so bad the owner of the house called me and expressed to me how bad of a job Kiki and her company were doing as property managers. I would not recommend and advise to look elsewhere. Sincerely -a tenant of 3 yrs

From the owner: As a veteran-owned business, we bring discipline,…read moreintegrity, and attention to detail to every appointment. We provide coverage across Palm Beach and Broward Counties. "On time. On point. On your doorstep."