Tammy MC is an awful community manager in Remington ranch. Snotty, passive aggressive, acts like you're a bother when you contact her about enforcing the rules in the CC&R's, and the community itself is poorly managed. They do the bare minimum. They can't even get a mosquito truck out regularly to spray for mosquitos. She's just a snotty, rude, passive aggressive person that really does not want to be bothered with anything that requires real effort. Crest management is horrible and should be disolved. No neighborhood should use them. read more

Although our community technically is managed by Crest Management, for some reason our board members seem to do most of the leg work in maintaining our community. This management company is never proactive and although our community has few amenities its appearance sees aged and neglected.. our community exemplifies a management that disregards accountability and for those that gave Crest Management positive reviews, this may have been the case several years ago but any current positive would probably come from friends and relatives. So please do your due diligence. read more

Marilyn Banora who works for Crest, is the most unprofessional I've ever encountered. She not only does NOTHING to address any issues reported in the community, she often insults the people that report problems. She is very old and should have retired 15 years ago. read more

Extremely rude individuals working there making it very difficult to deal with them. People do not respond in a timely manner for email or phone calls. Even emails are rude and impersonal. Management really ought to perform customer service training. read more

I am in a Crest management HOA and they are the worst. I have been dealing with them for over a year on an issue, they have standard responses that they give over and over again. They have no respect for their clients. read more

Crest does very poor job at managing landscape, takes sides with board of the directors even when the directors are wrong legally, they choose elections among themselves and when i complained I have yet to receive a ballot for elections, the only ballot that was sent in the years i've been living in my community was 1 and they said they were NOT going to proceed with the elections due to the error in the ballot, so no elections, there's been people for more than 10 years in the board and many homeowners want those out due to very negative attitude towards the homeowners. Crest also allows the board to selectively enforce projects among the board and homeowners which is illegal in the state of Florida. No one wants to attend the zoom board meetings due to the drama its allowed in them, crest does nothing to alleviate the hostility between the board members and the homeowners. Our current property manager is notoriously rude and comes off as a jerk to many of the homeowners. read more

I have been a resident for quite some time and here are just a few of the encounters I've experienced: -Numerous disregarded calls and emails with no response at all. Which resulted in having to literally threaten Crest should they continue to ignore my inquiries and CC Mr.Budd. -Disregarded complaints concerning neighborhood and MANAGEMENT harassment. Such as: implementation of policy for some not others, no disciplinary actions for neighbors who clearly violate community / HOA policies. Just some background I have had neighbors come to my door touch my vehicle / personal belongings and curse me off - all caught on camera ( yes the cops were called) no action from the community or warning to said resident. -SEVERAL FAULTY warning / threatening letters of violations that DID not take place. Example: contacted me stating I was not in an active contract when I had over 60 days remaining on my lease plus a renewal contract already drafted and sent to their office. Yet I was told I was to attend a hearing and subject to paying fines. When all was rectified - no apology, nothing. This management company is horrendous. I can't even fathom how they are responsible for any properties. I'd steer clear of any and all communities they are involved with. read more

Our Crest property manager, Gary, and his assistant, Jill, did their best to provide our Board with professional management and to advise our new, inexperienced HOA board of directors of their responsibilities. But, as the saying goes, you can lead a horse to water... Nonetheless, their honesty, knowledge and experience were evident and I, personally, am sorry to lose them. read more

Crest , like all companies, has some initial adjustments as you get used to each other. Gary Budd is probably one of the most honest and transparent property managers I have ever dealt with. He tried very hard to give our board good advice to be legal. A management company is only as good as the transparency of the board. This is a terrific company well worth a look at. read more

If I could give negative stars I would! They have no business calling themselves a management company. I've had to contact BBB twice due to them not responding to me. The owner of the company has sent me letters threatening to sue me for truthful negative reviews (which were only made AFTER I tried to work with the company and no one would help me). They haven't helped me with one issue I've had and the people I've spoken with there have not once been helpful or nice at all. And if you for some crazy reason decide to go with this company, make sure ALL your communication is in writing. read more

Absolutely horrible. Knowing I am forced to send HOA payments to these people every month is truly painful. They are beyond rude; one would think I work for them and it is by their divine favor I am allowed to live in my own home. Rest assured I am planning on attending every single HOA meeting going forward and doing everything I possibly can to remove them from my neighborhood. Starting in two nights (9/18/19), I will be a miserable thorn in my HOA's side until they are replaced. This is a company that simply steals money and provides no respect to the people who pay for their "service". read more

After falsely blaming me for a water leak in my neighbors house, which happens to be a roof issue that I had to ask them to address 4 times, they then accused me of doing a bunch of things I did not do during my birthday party held at my community's clubhouse. No proof of any accusation, they lie and blame whoever they want, they are extremely rude through calls and letters, they are extremely unprofessional. I requested a meeting to review the surveillance videos of the party and they didn't even respond to my request. After almost a month, they cashed my $200 deposit and didn't even warned me. They told me in a certified letter that I would have to hire "security" for my next parties in order to rent the clubhouse again (accusations were not violence related), and after I sent out a letter back including even pictures of my party and proof that the accusations were false, they had the balls to call me saying my request for the next birthday party was then approved and to send the other checks that were returned back! Why would I put myself through that again? Never!!! I can't believe this company is still in business after so many horrible reviews. They are the worst! read more

One of the best management companies I have found them to be fair knowledgeable and on top of any problems that arise. They acknowledge and to make sure any issues are resolved right away I highly recommend them. read more

The best management company in South East Florida!! I love working with them!!! I am glad my community hired them

They are the absolute worst. The will degrade you and become verbally abuse with you for no reason. They are extremely difficult to work with. They are totally incompetent and they're employees are embarrassing Stay clear. read more

Management Company? What a joke. They drum up false fines and turn everything over to their attorney to pursue. If I didn't have my children in their current schools, I would sell and be rid of these money hungry leaches. Nancy has the personality of a rock and bullies the property owners like we owe her something. Obviously the "Board" hires this group because someone is getting "favors". Roads and parking lots are a disgrace, lawn care is bare minimal at best. Who would continue to hire them??? Oh yeah, the ones that get taken care of!! read more

lack of fiduciary duties to advise the board of their Fiduciary duties towards their HOA to advise the board of the legalities involving the HOA documents.. there is lack of response time to homeowner inquiry and transparency to homeowners questions. read more

I don't recommend owning a home in a community that is managed by this company. They are very unprofessional! If you call them to ask a question about the rules and regulations, they'll give you wrong answers, and when you call them, they are mean and very sarcastic. I wish I knew how bad they are when I bought my house! read more

Rude from the get-go. Almost like your bothering them when calling for certain things or to find a status of work that needs to close. Feel bad for anyone who has to deal with them. If I could give this company zero stars I would. read more

Nancy Messenger is unhelpful, rude, degrading and overall the worst person to work with at Crest. She will NOT help you in any way shape or form, and seems to have a chip on her shoulder with everyone and everything - or possibly just the younger generation? who knows! Every dealing I've unfortunately had with her resulted in her being a nasty, unhelpful person. There are rules, yes, but she will not even attempt to help you in any situation even when she has the full authority and power to do so. Having someone move into your spare bedroom? GOOD LUCK! She would not even meet with me let alone attempt to help me when my brother wanted to move in and the president (after telling me months prior it would be fine for him to move in) tried to manipulate rules in order to not let me have a third person move in. The rules and regs ALLOW three people, and Nancy not only refused to help me, but she also ignored phone calls and hung up on my fiancé. If you need to pay with cash one time because you ran out of checks? NOT ALLOWED! She doesn't even attempt to help, she is just a cold, degrading individual whose authority has gotten into her head and instead of being kind and helpful like Marilyn (who is the absolute BEST), she is a miserable, unyielding pretentious mule who could care less about you or what she could do to help you. read more

I agree with Stephen, they are awful.. They hand out violations left and right. They want to redo the streets and tell you that you have till December to pay and then send you a notice every month. Now they want to charge every month a fee added to our HOA fee to spray front lawns only and trim only tall palm trees.. So we don't have tall palms and we still have to pay. They are so money hungry. The board is useless, I was told they have the right to make the decisions!! OH! Are they paying my HOA fee ? The neighborhood should get to vote BUT the problem is no one cares around here. When I ask to talk to a board member they never let me. No stars read more

I agree 100% with you Juliana. I have been trying to get a simple question answered for 3 days with no success. Last time I called they said "Ugh it's you again". Maybe it's time for an attorney. read more