I've learned over the years how to identify quality in a property manager and real estate service,…read moreand Florida Property Management Services LLC is the highest calibre in these respects. Let me speak to their property management service in South Florida, specifically. I own properties in Boca Raton, Florida and Kaneohe, Hawaii and over the last decade I've experienced a wide spectrum of property managers. It took me several years to learn what makes a great property manager, and it took my entrusting the care of my Boca property to Florida Property Management Services LLC to experience first-hand truly outstanding property management service (In Hawaii, Belinda Barnes of Hawaii Homes for Sale LLC is also outstanding). Simply put: I never worry about my house in Boca Raton because Florida Property Management Services is always multiple steps ahead of any contingency that could affect the property. For example, when Hurricane Ida was tentatively forecasted to impact South Florida, Gaston and Rebeca personally went to my property the week beforehand to inspect that the hurricane shutters were in place and ready for the storm. They noticed that one of the new shutters didn't fit like it should and personally oversaw it's repair before the storm in order to protect my property. In another example, prior to putting my house on the rental market, Gaston conducted a thorough property valuation and rental assessment from which he discerned the best price-point to attract prospective tenants and get the house rented as soon as possible; Gaston didn't just pick a number to appease me or leave me in a situation where my house was over or underappreciated, he did the analysis and presented me a studied price-point backed by data that got my property rented quickly. These are just a couple examples of this company that set them apart from other management services. In total, though, every interaction I've had with Florida Property Management Services has been outstanding. From executing meticulous inspections to managing upkeep services and maintenance repairs that sustain the value and rentability of my property to finding trustworthy tenants and developing a long-standing professional rapport with them, Florida Property Management Services LLC does it all, and, importantly, does it all very well. I can't overstate the peace-of-mind I have having entrusted Gaston and Rebeca of Florida Property Management Services to manage my property. I mentioned before that I've experienced a range of property managers over the years. To be candid, an inexperienced, incompetent or, yes, unfortunately, lazy property manager can end up costing tens of thousands of dollars in lost income and other fees, and that doesn't account for the stressors associated with replacing these individuals. Rebeca and Gaston are on the opposite end of this spectrum and have cared for and protected my investment as if it were their own. Make no mistake, Florida Property Management Services LLC is the top-shelf in property management; the 5 Stars is not hyperbolic, I am incredibly grateful they are managing my property. Erin K. McNamara Alexandria, VA

I've been using FPM inc for property on Broward since we moved to Boston and could no longer look…read moreafter them ourselves. Lease up was very simple and they take care of monthly tenant interaction. Their software is also very easy to use for both tenant and landlord. They also have great maintenance and contractors if something goes wrong. I would highly recommend them!

I've been renting in Kings Point, Delray Beach, for the past 4 years. Each year, at lease renewal…read moretime, I submit my lease renewal package paperwork directly at the Boca offices of FirstService. I have consistently received excellent customer service. A special shoutout to Linda Birdsong who enabled me to breeze through the process. Thanks for all your help..... Paul G

This management company runs Rainberry bay and is the worlds worst. We had a water spout cause…read moredamage to our villa on 8/9/23 and they won't do anything about it. They told my mother who is suffering from several Medical conditions like copd and cancer that it is her responsibility to fix it and because she was afraid her rates would go up she didn't file. In reality it's the HOA's fault and we should submit against thier insurance. They will not give us the insurance information now so that we can file the claim to get the mold and black mold removed from our residence. We have been in contact with them for months and they are a nightmare to deal with. Avoid this company like it's the plague. We are now looking at lawyers to sue them and Rainberry bay hoa. I've given them plenty of documents to prove my mother's condition

This is one of the most despicable property management companies I've ever dealt with in the past…read more30 years. The individual property managers are clueless about how to generate a specification for a quote. They typically will steer the HOA board to their 'contractors' instead of providing a list of qualified contractors to quote. In some cases, they even refuse to quote multiple contractors and, in one case, award business to one company without even signing a contract. How does an HOA board allow this baffles me. I also found incidents of double billing for work performed by their irrigation company, which is supposed to be completed under the HOA contract. Run, don't walk to the nearest exit when dealing with Hawk-Eye Management.

Very friendly and available Jason is the best. We love this place. Great place to visitread more

I've been using this property management firm for 1 year now and their service astounds me! They…read moreare always on top of everything thats an issue on my properties and their service is great. Thanks Onetouch for your great service!

From the owner: At OneTouch Property Management we provide South Florida with over 30 years of experience in…read moreproperty management services. Let us help you secure your investment with our comprehensive, customized solutions. Contact our experienced property managers today!

Our Association has been a client for one year. The service we receive is professional both from a…read moreproperty management and financial mangement perspective.

Our condo HOA was just stuck with them and they are so different than our last company. They are…read moremore of a bill collecting company than one that you would call with issues or problems with your condominium complex.

I waited 30 Days to post this review to give Benjamin the benefit of the doubt, to give him a…read morechance to prove his word as a property management company but here is the proof that he is a SCAM artist. I believe that Icon Realty was involved in hacking my bank account. I leased an apartment in the heart of las olas/Fort Lauderdale from December 2016, from Atlantic loft llc. I agreed to pay a 2 month security deposit of $2400 as well as first, last and security (pretty standard) got my key, etcétera. After 2 different companies handling our property, ICON Realty came in January 2020 and revamped property by implementing a ***online payment service ***** aka , a way to get into your bank account. I questioned who this is and why I had to use this system to pay, not only to be replied with "It is our new system and you have to use it, you must pay rent this way or consult your attorney" As I went ahead and used it but decided to not renew my upcoming ending lease of 3/30/20. I emailed, texted and explain that I would not be renewing the lease because not only I don't trust the payment system, I had a very difficult time communicating with Benjamin (who by the way runs the whole thing). He ignored all my calls and the ones he replied, he did very rudely. I promptly moved out on schedule and handed him the keys along with my original lease agreement. He took the keys and said that He did not have a refund and I would need to wait 30 days to receive one on the mail. Now 30 days later. My bank account has been HACKED and bank investigated the multiple charges leading back to that January rent payment. I have been getting random withdrawals from different wiring entities totaling over 1k so far. Due to covid19, I can not yet file a claim in court. And the reason I am writing this is to WARN tenants and landlords about companies like this! I am attaching the refund check I just received. What a joke! See you in court.

Benjamin & Icon Realty have been wonderful in managing our Florida property. He is always…read moreresponsive and proactive in getting ahead of any issues. We appreciated the constant communication during the process of finding a tenant, as well as his frequent check-ins once the tenant moved in. Would absolutely recommend him!

Tammy MC is an awful community manager in Remington ranch. Snotty, passive aggressive, acts like…read moreyou're a bother when you contact her about enforcing the rules in the CC&R's, and the community itself is poorly managed. They do the bare minimum. They can't even get a mosquito truck out regularly to spray for mosquitos. She's just a snotty, rude, passive aggressive person that really does not want to be bothered with anything that requires real effort. Crest management is horrible and should be disolved. No neighborhood should use them.

Although our community technically is managed by Crest Management, for some reason our board…read moremembers seem to do most of the leg work in maintaining our community. This management company is never proactive and although our community has few amenities its appearance sees aged and neglected.. our community exemplifies a management that disregards accountability and for those that gave Crest Management positive reviews, this may have been the case several years ago but any current positive would probably come from friends and relatives. So please do your due diligence.

I just moved to a condo that had this company as their property management company and now they…read moreleft and left all the condo owners holding the bag. Our HOA went up over 50% and the interest fees for assessments they quoted us are through the roof. I'd give them a zero, honestly.

Horrible customer service! never return emails or calls. very slow at any remedial activity…read more Would highly advise if they manage your place to change to ANYONE else. It can't be worse.

I've been a tenant for over two years and have been pleasantly surprised how well they manage…read moremaintenance needs in a timely and friendly manner, as well as supporting their tenants. I started with a small office on the ground floor and as we grew they were quick to allow me to move into a larger space without any fees or complicated paperwork. They I have some interesting programs that help the tenants - including a community website where we can all share our business news, announcements and news. They also started a business to business networking group to encourage tenants to do business with other tenants. They as a company and the owners themselves are very compelled to do business with their tenants. The owner is very hands-on and accessible which is great for a company of their size. The property manager Judy here is very hands-on, Yvonne at the front desk is friendly and responsive as is paul the maintenance man on premise. We are in the Sanctuary Shops which has been undergoing a renovation and has turned into a really great property. I love the central location near Office Depot, CVS, Publix and the banks. I figure if you have a good experience you should share it!

Our experience with San Marino Town Houses was very disappointing. We paid a $3,500 deposit and a…read more$200 application fee, but despite repeated delays and missed deadlines, no lease agreement was ever provided for execution. We ultimately withdrew because the leasing process was never completed, and we lost trust in the property manager. We were repeatedly told the deposit would be returned "next week," but communication eventually stopped. We are still trying to resolve this matter professionally. I hope someone from senior management sees this and will be honest with me and my family.