Great place staff so friendly and professional. Love that it's a 1 stop facility for all your needsread more

Rachel is an incredible injector! My Botox has not looked this perfect since I've moved to the area…read moreyears ago! Thank you for such an easy and relaxing appointment!

*Top quality care *Doctors & Staff knowledgeable & friendly…read more *Very little wait time *Very thorough *Highly recommend

I went to the office on us 1 in at. Augustine yesterday. I had an appointment to have steroid…read moreshots. i called them first...they have artificial intelligence answer the phone! you are not allowed to talk to a human!! it took me 20 minutes, I finally spoke with someone who confirmed my appointment, when I arrived there I was told to fill out forms I already did twice online! took 20 minutes of my time. they took me into the office and told me Sorry.....they couldn't do the procedure because the doctor was not there! I WAITED 45 MINUTES FOR. NOTHING. THEY WERE ALL LIKE. ROBOTS! HAD NO CARING OR EMPATHY , DIDNT CARE ABOUT WASTING MY TIME! I WOULD NEVER SUGGEST ANYONE EVER GO TO SE ORTHOPEDIST! THEY ARE AWFUL!

Dr. Monzon and his staff are amazing. This office is the best I have ever been to. They are…read moreknowledgeable, professional and so so nice. If you are in pain , go see the,. They listen and they hear you. The absolute best !!!!!

dr. raul monzon is absolutely a phenomenal pain physician!!!! he is so very caring, so very…read moreprofessional.........he definitely knows what he is doing!!!!!!! he is a miracle man!!!!!!!!!

Dr.Krepley is highly skilled and knowledgeable. She is a cornea related specialist. Entire staff…read moreand doctors are extremely thorough and excellent diagnosis and proper protocol for my eyes has been a God send.

Great doctor office the whole team works nicely together and the are practicing very safe Covid…read moreconditions

The Staff were Professional, Knowledgeable, Caring, and Friendly!…read moreI Highly Recommend the Service!

This facility is top notch. I have always had the best experiences and that includes my visit…read moretoday. The staff is welcoming, professional and the results come by the end of the day! They are always so nice there also and you never wait at all. Love this place!

Very organized at check in. There is a larger waiting room in the back that has drinks and snacks…read more(pretzels). Very quiet and calm. The staff was very polite.

Came here last week on Tuesday because my endocrinologist needs a lymph nodes ultrasound…read more Personally the two stars are only how fast they saw me and the patient portal is very user friendly. However the ladies in the front were nice but not informative with my insurance. I came here precisely because my HMO told me to since it was in network. My case worker told me it would be a certain price and when I got here I paid another. So my husband mentioned it to the lady in the front desk and she said she'll look into it. She did and before I left she told us we were right! Imagine if I didn't pay attention I would've gotten ripped off. She mentioned I'll get reimbursed.

The doctors and staff have always been so kind and considerate to my elderly husband. They are…read morewonderful.

Front desk is very abrupt. Not sure how they have business with someone talking to a person like…read morethat

My husband and I have been patients of this practice for approximately 10 and 12 years,…read morerespectively. At one time, this office truly felt like family. I knew the doctor and his family personally as they used to visit and sit at a restaurant I worked at years ago. We regularly recommended the practice to friends and family because of the excellent care and personal touch. As the practice has grown, that family feeling has disappeared. What once felt patient-focused now feels much more impersonal. There have been several concerns over the past few years. While a payment issue we experienced was ultimately resolved, it was still disappointing. More recently, my husband has repeatedly had negative experiences with his hygienist. We typically schedule our appointments together and are on the same cleaning and X-ray schedule, yet his appointments consistently take significantly longer. He has often felt that much of his appointment time is spent being lectured rather than receiving treatment. At his most recent visit, the office was already running behind due to an employee meeting. My husband had an important work commitment afterward and informed the hygienist at the start of the appointment that he needed to leave by a specific time. Despite reminding her of his time constraints during the visit, the appointment continued to run long. Ultimately, he had to leave before the doctor was able to come in. Rather than reaching out to hear his perspective after nearly a decade as a patient, the practice chose to dismiss him from the office altogether. That decision was surprising and disappointing. What makes this especially sad is that we spent years enthusiastically referring people to this practice because of the positive experiences we once had. Growth is a wonderful thing, but somewhere along the way, the personal care and loyalty to long-term patients that made this office special seem to have been lost.

An unbelievable nightmare. He makes you pay then doesn't bill ins. our ins co chased him down…read more staff lies. dont do it.