Professional and very focused on my husband's issue with his hearing/…read moreClearly explained the hearing issues and the options available to address them, Front desk was top notch and welcoming. Andrew ensured by husband understood what had to be done to get the results we needed.

I want to review the care and service I received at the office by Dr. Andrew Wagner who responded…read moreto my urgent needs to get my Lyric aids replaced ASAP. In spite of the COVID -19 issues, he got my message and personally addressed my concerns with immediacy and superb customer service. The aid I needed is disposable and needed to be fresh, programmed, and powered up. He provided the correct devices and resolved my urgent needs in a few minutes. As a physician, I have come to recognize good and bad care of patients and I clearly recognized Dr. Wagner as an outstanding professional. If you use his services I am sure you will not be disappointed. M Kramer, MD

please accept our sincerest thanks for being so generous letting us borrow the charger for my…read morefather in law while we were on vacation after realizing that he left the charger for his TruHearing TH Advanced 7 RIC U T appliances. We could not find a source even to purchase replacement charger on such short notice while away from home in Michigan, much less rent or borrow. Dr. Andrew Wagner was helpful and friendly and definitely went out of his way to provide excellent customer service and patient care.

My internist referred me to them because I had blockage in one ear. They took me immediately and…read morecarefully cleared the blockage. I then made an appointment for a hearing test and adjustment of my hearing aids. Again they did the test and programmed my hearing aids. They were friendly and professional from the front desk to the audiologist. Through the years I have been to many audiologists and theirs was the best. They did not try to upsell. .

Only saw his PA but she was awesome!! Healed me and was courteous…read more ......,,,,,,,,........,,,,..........

I came here in the worst of pain. Sunday I called knowing that they were closed, I was not…read moreexpecting anyone to reach back out to me until Monday, and for an appointment - probably even later. However, a sweet lady called me back that Sunday ,because of the message I left and the level of pain I was in. She was patient, attentive, and kind. She heard my concerns, and assessed my problem, and gave me the earliest emergency slot appointment available. Monday morning, I showed up in a terrible condition-tons of pain that I never felt in my life. This office was completely understanding. Sometime when your sick, and out in Public the way people act can make you feel worse, especially if they are inconsiderate, however this office was never ever like that! Each person in the office was kind and helpful, from the moment I walked in I was assisted. When I got back, Doctor Lapco was so attentive, and kind. He gave me a fist bump, and made me feel comfortable and welcomed despite my "Self-Pay" status. He was not able to take a culture thanks to the level of swelling of my ear, but thanks to him inserting a cotton for collection of the antibiotic I was able to finally feel the antibiotic effects, thus the healing process could begin. Without that, the swelling would have blocked the medications from really having any effected - like it did all weekend prior. When I left the exam room, the front desk staff was able to assist in setting me up a follow up appointment, and despite my financial situation they really worked with me. I had to come back to get rechecked but being that I already made my way to the Urgent care and was out a few hundred dollars to no avail in fixing this problem, they were understanding and helping me out by not charging me the follow up appointment. This came as a surprise to me when I called still in pain asking for guidance on what to do. Thanks to this doctor, and his staff I was all better in 1 full week. He gave me good advice on my follow up appointment to keep from having to come back, advice I intend to follow. Thank you Dr. Paul Lapco, and staff for all your consideration, speedy assistance, and kindness. I am forever grateful.

Patient Be ware: At the request of my ENT in Illinois, I scheduled an appt with an ENT in Florida…read morewhile on vacation, Dr. Todd kupferman of Light House point, FL. I recently received a bill from his office for my portion for two procedures he did not perform. His billing office read his notes to me which said he did perform those two actions - a nasal endoscopy and ear wax removal. I called his office, spoke with Kimberly. I explained the situation with her, she said, " I will remove those two charges off your bill and resend". He did not do what my ENT doctor was hoping. I will not go back to Dr, Todd Kupferman.

Absolutely Horrible Experience - Beware! I went to Dr. Todd…read moreKupferman (ENT) at 3126 N Federal Hwy, Lighthouse Point for a simple sinus problem, and it turned into a nightmare. Without any real consultation, I was given tests I never asked for, my sinus issue wasn't resolved, and I ended up with a $1,200 bill out of pocket. When I tried to discuss it, I was told I needed more tests (only at their office) and expensive surgery. It honestly felt like money mattered more than patient care. I left feeling completely disappointed and taken advantage of. Would you like me to make it sound a bit more assertive and warning-style (for stronger impact), or keep it as-is -- emotional but balanced?

Ken was amazing! He helped my father so much with new hearing aids. He is extremely patient and…read morekind and so so knowledgeable! He took his time with my father and got him all set up. The difference in my father's hearing before seeing Ken & after Ken was incredible. No more TV blasting!!! The hearing aids were a lifesaver.

Extremely competent. If you have a real need to improve your hearing, Advanced Quality Hearing is…read morethe place. My dad is 99 and his prior hearing aids could no longer do the job. Appointments with audiologists led to expensive products that did NOT improve his hearing. Kenneth is a true expert, and fit my father with the right product! He explained the various products, and targeted the optimum solution that would best correct the type of hearing loss that was specific to his problem.

The office staff was very helpful. I see many rave reviews; but I did not come away with the same…read morefeeling. The initial comment was that I have significant hearing loss (which I knew) and there were three options available to me and I was given prices first, and then some degree of explanation. I just didn't find a comfort level and felt that the purpose of the visit was for me to choose an option as though we were just going through the motions. When I mentioned my tinnitis and explained that I am used to it by now, the answer was that then we don't need to address it. I would have liked to hear what strategies there are to minimize it. I felt summarily dismissed. :( I am glad to see that other people were well-served.

I cannot say enough positives about Labyrinth Audiology, Dr. Danesh and Dr. Jones, as they are as…read moreknowledgeable and professional as could be. I wanted a hearing test (as it had been years since my last one) and an adjustment to the fit on one of my hearing aids that I purchased from them approximately 5 years ago. They performed the hearing tests, diagnosed the changes in my hearing and adjusted my hearing aid's programming accordingly, plus adjusted the fit on one of them all in a timely fashion. The charges were thoughtful of my budget, plus they were respectful of my time. As was in previous visits, they make going to the Doctor a pleasant thing to do! Thank you Labyrinth Audiology for providing the "Service with a Smile" that you have done on all of my visits!

so tired of doctors that treat them selves like their time is some golden moment but our time is…read morecompletely expendable at their whim. Scheduled the appointment over a week ago. Was supposed to receive an email confirmation but I never got one. They called me the day before the appointment to confirm. I showed up for my appointment and after waiting almost half an hour with no likelihood of the doctor being done anytime soon decided my time is just as valuable as her time. And left..

One day I woke up with a hearing loss in my left ear & did not know or understand the severity of…read morethis medical emergency. After visiting & speaking with Layne, my hearing aid specialist, about my problem, he called Dr. Heist, shared the history & instructed me to see an ENT specialist immediately! Not in a month, not in a week, ASAP. He impressed upon me that hearing can sometimes be restored within 48-72 hours with prompt aggressive treatment with Prednisone. Only due to his diligence to inform me & emphasis of a narrow time window for treatment, did I seek a medical doctor. Assuming his assessment was accurate, he explained how a prescription for Prednisone was required immediately. I saw a doctor & learned Layne was correct in his diagnosis. I was SO EXTREMELY grateful to him for his knowledge and care for my situation. The doctor asked me to be assessed by his audiologist. The results duplicated Layne's. Additionally, he wanted me to have follow-up care. Because of the knowledge, relationship, comfort and care I received from Layne, I told the doctor I would return to him for the follow-up audiology care. I have the utmost confidence in all of the members of the Hearing Center of Broward. They are a very close knit family like office, whom treats everyone with undivided attention and care. They are the BEST! I give them the HIGHEST RECOMMENDATION I can offer for the professionalism and knowledge in their field. Thank you for the EXCELLENT CARE you have provided to me, not only in this dire situation, but also for the four years I have been visiting your for my hearing aid care. Sincerely with Thanks! Tracy

I am now well into my second day of wearing my new hearing aids. I can't believe how well I am…read morehearing. I experienced incredible service first from Cindy and then by Milly. Milly spent many hours demonstrating and explaining the ins and outs of the new technologies. She answered all of my questions and made numerous adjustments to my hearing aids before letting me go out on my own. In summary, I have rarely, if ever, experienced the level of service and expertise provided by Milly. She is just great!

Dr. Rauch is the quintessential professional. He is as thorough as one can be and is truly a gem to…read morework with. This is the most sophisticated operation I have ever experienced and puts to shame my prior experien. I am satisfied with the increase in my hearing, though my loss is transparent and, I understand, can not be expected to be completely restored. I am reassured that your servicing of these aids will give me the comfort of continued support and that is vital.

Naomi is among the most welcoming receptionists we've ever encountered and Dr Roy was helpful,…read moreknowledgeable and friendly. We could not have asked for a more positive initial experience and will be using their services going forward.