Ken was amazing! He helped my father so much with new hearing aids. He is extremely patient and…read morekind and so so knowledgeable! He took his time with my father and got him all set up. The difference in my father's hearing before seeing Ken & after Ken was incredible. No more TV blasting!!! The hearing aids were a lifesaver.

Extremely competent. If you have a real need to improve your hearing, Advanced Quality Hearing is…read morethe place. My dad is 99 and his prior hearing aids could no longer do the job. Appointments with audiologists led to expensive products that did NOT improve his hearing. Kenneth is a true expert, and fit my father with the right product! He explained the various products, and targeted the optimum solution that would best correct the type of hearing loss that was specific to his problem.

Professional and very focused on my husband's issue with his hearing/…read moreClearly explained the hearing issues and the options available to address them, Front desk was top notch and welcoming. Andrew ensured by husband understood what had to be done to get the results we needed.

I want to review the care and service I received at the office by Dr. Andrew Wagner who responded…read moreto my urgent needs to get my Lyric aids replaced ASAP. In spite of the COVID -19 issues, he got my message and personally addressed my concerns with immediacy and superb customer service. The aid I needed is disposable and needed to be fresh, programmed, and powered up. He provided the correct devices and resolved my urgent needs in a few minutes. As a physician, I have come to recognize good and bad care of patients and I clearly recognized Dr. Wagner as an outstanding professional. If you use his services I am sure you will not be disappointed. M Kramer, MD

Julie Roberts & the folks at Florida hearing care are wonderful. Believe it or not, they offered a…read moreFREE consultation & hearing test on Facebook and I took them up on it. It really WAS free!!! Julie did multiple tests, explained in plain English where my hearing was at, and was just great. They did NOT try to sell me unnecessary hearing aids, treatments, or drugs. This was just simply a great positive experience & I cannot recommend them highly enough. If I ever need these services again (and let's face it, as we age, we WILL) Florida hearing care is the only place I'd consider! 5 Stars!

My friend's Medicare Advantage plan referred us to 3 Hearing Aid Specialist's office to choose…read morefrom. After looking at their web sites and comparing the information offered, I called Florida Hearing Care for an appointment for a hearing test and hearing aid programming appointment. Both of the office staff individuals I spoke with were courteous and helpful. They were genuinely interested in answering my questions and making me feel comfortable. When I had to change the time of the appointment at the last minute, I was treated with respect and she made me feel cared for. I am looking forward to the appointment next week and am hopeful that the actual hearing test and hearing aid programming session will be beneficial to my friend.

Only saw his PA but she was awesome!! Healed me and was courteous…read more ......,,,,,,,,........,,,,..........

I came here in the worst of pain. Sunday I called knowing that they were closed, I was not…read moreexpecting anyone to reach back out to me until Monday, and for an appointment - probably even later. However, a sweet lady called me back that Sunday ,because of the message I left and the level of pain I was in. She was patient, attentive, and kind. She heard my concerns, and assessed my problem, and gave me the earliest emergency slot appointment available. Monday morning, I showed up in a terrible condition-tons of pain that I never felt in my life. This office was completely understanding. Sometime when your sick, and out in Public the way people act can make you feel worse, especially if they are inconsiderate, however this office was never ever like that! Each person in the office was kind and helpful, from the moment I walked in I was assisted. When I got back, Doctor Lapco was so attentive, and kind. He gave me a fist bump, and made me feel comfortable and welcomed despite my "Self-Pay" status. He was not able to take a culture thanks to the level of swelling of my ear, but thanks to him inserting a cotton for collection of the antibiotic I was able to finally feel the antibiotic effects, thus the healing process could begin. Without that, the swelling would have blocked the medications from really having any effected - like it did all weekend prior. When I left the exam room, the front desk staff was able to assist in setting me up a follow up appointment, and despite my financial situation they really worked with me. I had to come back to get rechecked but being that I already made my way to the Urgent care and was out a few hundred dollars to no avail in fixing this problem, they were understanding and helping me out by not charging me the follow up appointment. This came as a surprise to me when I called still in pain asking for guidance on what to do. Thanks to this doctor, and his staff I was all better in 1 full week. He gave me good advice on my follow up appointment to keep from having to come back, advice I intend to follow. Thank you Dr. Paul Lapco, and staff for all your consideration, speedy assistance, and kindness. I am forever grateful.

Although I typically never write reviews I felt compelled to do so based on my extremely positive…read moreexperience that I had with Dr Roach at Ascent. I had first met Dr Roche and staff back in 2021 when I first had my hearing tested after covid. I was noticing what my family was saying was indeed true I could not hear . It was much harder to discern what people are saying with masks on so I decided to make an appointment online. The hearing test showed what I had already presumed I had a Clarity loss in both ears . The doctor had recommended hearing aids and even let me wear them in the office and I actually noticed a pretty big difference but was not ready to move forward with hearing aids at the time . My hearing got worse and everyone had told me to go to Costco since the price was so cheap . I did go and I bought a pair about 3 years ago and thought I was hearing relatively well with the hearing aids, but in actuality I was not. Costco was indeed very cheap and I already have a executive membership. Everyone was nice over there but I usually had to wait quite a bit to be seen and when I had problems it was impossible to reach anybody. I came back to Dr Roach hoping that he would be able to help me with a repair on my Jabra hearing aid what she graciously was able to replace the part in the office for me, and he remembered details about me which I was very impressed by. I scheduled a follow-up hearing test, and realize my hearing had gotten worse. I was able to again listen to two different pair of hearing aids in his office the Starkey and pronak hearing aids and they were significantly better but also more expensive what I had from Costco . The main reason that I decided to purchase brand new top of the line hearing aids from this office was because I felt like the service was significantly better and that's what I was paying for . I didn't feel like I was just another person walking in the door to have my hearing aids cleaned I felt like it was a family atmosphere and environment that was unlike any other doctor's office I've ever been to. Yes you will likely be paying more for hearing aids but you will be getting 10 times the amount of attention and service that is impossible to get in any other store or clinic, which is just what I needed . A few days after getting my new hearing aids I had a problem with my phone connection and the young lady at the front desk was able to help me the same day get them reconnected. Everyone that I've encountered at ascent has been first class with customer service and care toward me . I cannot recommend this office highly enough for your hearing aids, you won't be disappointed. -TAJ

AVOID. DECEPTIVE. Trial period is not free. Ascent did not refund all money when hearing aids…read morereturned within 30-day trial period. Charged me a $899.50 return fee. Ascent said they had to cover overhead and time spent selling me the hearing aids. Ask for written stratement that you will get all (100%) of your money returned or run away fast. Jim Batterbury

Patient Be ware: At the request of my ENT in Illinois, I scheduled an appt with an ENT in Florida…read morewhile on vacation, Dr. Todd kupferman of Light House point, FL. I recently received a bill from his office for my portion for two procedures he did not perform. His billing office read his notes to me which said he did perform those two actions - a nasal endoscopy and ear wax removal. I called his office, spoke with Kimberly. I explained the situation with her, she said, " I will remove those two charges off your bill and resend". He did not do what my ENT doctor was hoping. I will not go back to Dr, Todd Kupferman.

Absolutely Horrible Experience - Beware! I went to Dr. Todd…read moreKupferman (ENT) at 3126 N Federal Hwy, Lighthouse Point for a simple sinus problem, and it turned into a nightmare. Without any real consultation, I was given tests I never asked for, my sinus issue wasn't resolved, and I ended up with a $1,200 bill out of pocket. When I tried to discuss it, I was told I needed more tests (only at their office) and expensive surgery. It honestly felt like money mattered more than patient care. I left feeling completely disappointed and taken advantage of. Would you like me to make it sound a bit more assertive and warning-style (for stronger impact), or keep it as-is -- emotional but balanced?

so tired of doctors that treat them selves like their time is some golden moment but our time is…read morecompletely expendable at their whim. Scheduled the appointment over a week ago. Was supposed to receive an email confirmation but I never got one. They called me the day before the appointment to confirm. I showed up for my appointment and after waiting almost half an hour with no likelihood of the doctor being done anytime soon decided my time is just as valuable as her time. And left..

One day I woke up with a hearing loss in my left ear & did not know or understand the severity of…read morethis medical emergency. After visiting & speaking with Layne, my hearing aid specialist, about my problem, he called Dr. Heist, shared the history & instructed me to see an ENT specialist immediately! Not in a month, not in a week, ASAP. He impressed upon me that hearing can sometimes be restored within 48-72 hours with prompt aggressive treatment with Prednisone. Only due to his diligence to inform me & emphasis of a narrow time window for treatment, did I seek a medical doctor. Assuming his assessment was accurate, he explained how a prescription for Prednisone was required immediately. I saw a doctor & learned Layne was correct in his diagnosis. I was SO EXTREMELY grateful to him for his knowledge and care for my situation. The doctor asked me to be assessed by his audiologist. The results duplicated Layne's. Additionally, he wanted me to have follow-up care. Because of the knowledge, relationship, comfort and care I received from Layne, I told the doctor I would return to him for the follow-up audiology care. I have the utmost confidence in all of the members of the Hearing Center of Broward. They are a very close knit family like office, whom treats everyone with undivided attention and care. They are the BEST! I give them the HIGHEST RECOMMENDATION I can offer for the professionalism and knowledge in their field. Thank you for the EXCELLENT CARE you have provided to me, not only in this dire situation, but also for the four years I have been visiting your for my hearing aid care. Sincerely with Thanks! Tracy

Extremely professional. My is 96. Patience is a requirement; audiologist has never rushed tests or…read morediscussions with the patient. Everyone at this office assures the patient's needs are met. Front desk makes every effort to accommodate special requirements and appointments. I highly recommend! Exceeded expectations.

I found the audiologist, Stephanie Laforge, to be exceptionally through. She's well versed on all…read moreof the products available and her professional experience will help guide you to the right choice of hearing appliances. Stephanie is all about you and improving your hearing. See sets up expectations so there are no surprises. I've been suffering from hearing loss for a couple of decades needlessly. Had I known what an easy experience going thru the process of getting fitted for and buying hearing appliances was, I would have done it years ago. I can hear again!

very professional and very caring. i have been going for over 16 years to her office. Pat is very…read morehelpful also

Dr Walker is very good! Knowledgeable, caring and super professional. Highly recommended!read more

Dr Lewis was wonderful, professional and cared. He saw us twice on short notice. We highly…read morerecommend him!

First of all, this place has moved from its former location. It is now located at 1739A East…read moreCommercial Blvd. (near N.E. 18th Avenue), Fort Lauderdale, FL 33334. I was at their new location yesterday, with my Dad who is a patient of theirs. Yesterday, we met their new audiologist, Glen. He changed the tips (the part that goes into your ears) on my Dad's hearing aids and although this may sound simple, it was actually life altering both for my Dad, who was not wearing his hearing aids often enough, and people like me who have to deal with him. Let me explain. After Glen changed the tips because he said the other ones were too big, my Dad actually started wearing his hearing aids without anyone begging him to put them in. My Father had complained that the tips were bothering him, and therefore refused to wear them at all, complaining they were itching his ears and made his ears hot. Glen solves that problem in minutes and successfully did what I have not been able to do for way too long, get my Dad to wear his hearing aids. And I absolutely cannot thank Glen enough. Bravo!