Ken was amazing! He helped my father so much with new hearing aids. He is extremely patient and…read morekind and so so knowledgeable! He took his time with my father and got him all set up. The difference in my father's hearing before seeing Ken & after Ken was incredible. No more TV blasting!!! The hearing aids were a lifesaver.

Extremely competent. If you have a real need to improve your hearing, Advanced Quality Hearing is…read morethe place. My dad is 99 and his prior hearing aids could no longer do the job. Appointments with audiologists led to expensive products that did NOT improve his hearing. Kenneth is a true expert, and fit my father with the right product! He explained the various products, and targeted the optimum solution that would best correct the type of hearing loss that was specific to his problem.

Professional and very focused on my husband's issue with his hearing/…read moreClearly explained the hearing issues and the options available to address them, Front desk was top notch and welcoming. Andrew ensured by husband understood what had to be done to get the results we needed.

I want to review the care and service I received at the office by Dr. Andrew Wagner who responded…read moreto my urgent needs to get my Lyric aids replaced ASAP. In spite of the COVID -19 issues, he got my message and personally addressed my concerns with immediacy and superb customer service. The aid I needed is disposable and needed to be fresh, programmed, and powered up. He provided the correct devices and resolved my urgent needs in a few minutes. As a physician, I have come to recognize good and bad care of patients and I clearly recognized Dr. Wagner as an outstanding professional. If you use his services I am sure you will not be disappointed. M Kramer, MD

Julie Roberts & the folks at Florida hearing care are wonderful. Believe it or not, they offered a…read moreFREE consultation & hearing test on Facebook and I took them up on it. It really WAS free!!! Julie did multiple tests, explained in plain English where my hearing was at, and was just great. They did NOT try to sell me unnecessary hearing aids, treatments, or drugs. This was just simply a great positive experience & I cannot recommend them highly enough. If I ever need these services again (and let's face it, as we age, we WILL) Florida hearing care is the only place I'd consider! 5 Stars!

My friend's Medicare Advantage plan referred us to 3 Hearing Aid Specialist's office to choose…read morefrom. After looking at their web sites and comparing the information offered, I called Florida Hearing Care for an appointment for a hearing test and hearing aid programming appointment. Both of the office staff individuals I spoke with were courteous and helpful. They were genuinely interested in answering my questions and making me feel comfortable. When I had to change the time of the appointment at the last minute, I was treated with respect and she made me feel cared for. I am looking forward to the appointment next week and am hopeful that the actual hearing test and hearing aid programming session will be beneficial to my friend.

Only saw his PA but she was awesome!! Healed me and was courteous…read more ......,,,,,,,,........,,,,..........

I came here in the worst of pain. Sunday I called knowing that they were closed, I was not…read moreexpecting anyone to reach back out to me until Monday, and for an appointment - probably even later. However, a sweet lady called me back that Sunday ,because of the message I left and the level of pain I was in. She was patient, attentive, and kind. She heard my concerns, and assessed my problem, and gave me the earliest emergency slot appointment available. Monday morning, I showed up in a terrible condition-tons of pain that I never felt in my life. This office was completely understanding. Sometime when your sick, and out in Public the way people act can make you feel worse, especially if they are inconsiderate, however this office was never ever like that! Each person in the office was kind and helpful, from the moment I walked in I was assisted. When I got back, Doctor Lapco was so attentive, and kind. He gave me a fist bump, and made me feel comfortable and welcomed despite my "Self-Pay" status. He was not able to take a culture thanks to the level of swelling of my ear, but thanks to him inserting a cotton for collection of the antibiotic I was able to finally feel the antibiotic effects, thus the healing process could begin. Without that, the swelling would have blocked the medications from really having any effected - like it did all weekend prior. When I left the exam room, the front desk staff was able to assist in setting me up a follow up appointment, and despite my financial situation they really worked with me. I had to come back to get rechecked but being that I already made my way to the Urgent care and was out a few hundred dollars to no avail in fixing this problem, they were understanding and helping me out by not charging me the follow up appointment. This came as a surprise to me when I called still in pain asking for guidance on what to do. Thanks to this doctor, and his staff I was all better in 1 full week. He gave me good advice on my follow up appointment to keep from having to come back, advice I intend to follow. Thank you Dr. Paul Lapco, and staff for all your consideration, speedy assistance, and kindness. I am forever grateful.

Dr.Elana Plata,my audiologist is professional and attentive. She listened to my concerns, checked…read moremy hearing aide ,recommended scheduled maintenance for my hearing aide. She checked her computer and verified the average daily use of my hearing aide. Daily use was correct. All were friendly and respectful. I would recommend this practice to to anyone who is looking for excellent Audiology care.

Thank you Dr. Nuffer, greatly appreciate the accessibility on being able to schedule an online…read moreappointment on the Ascent website. They followed up with a call and text the next day which I wasn't sure if they would be open on MLK Day (holiday) and glad to have found a great ear wax removal services with a micro suction machine. I tried looking. Around my area and wasn't sure if the search results were only for hearing aids but yes this location has a patient, kind, and communicative audiologist to let you know with visuals and examples on what the situation may be in your ear. I had these great before and after images of my left and right ear along with a huge major piece of wax that was well lodged and impacted into the back 1/3 section of my ear deeper into my canal. Thanks again for clearing up my ears, now the only downside is that I can't lie to my wife and tell her I count hear calling me or telling me something as I used to since I can now hear pins drop.

After seeing this doctor today for a sinus infection ,I must say he is one of the most…read moreprofessional, competent and thorough doctors I have seen in a long time. He did not rush, exam was very in depth and treatment was ordered. Office staff very friendly too! Thank you Lynn and Leeann. I would recommend this practice to all needing ENT services. Even to a snow bird like me, I was even given an appointment within 48 hours of calling! Exceptional time frame for a specialist. I'm looking forward to his follow up next week (and hoping to feel better) I am not aware of the prior reviews accuracy but I am a retired RN from NEw York. I cannot agree with any of the negative reviews based on my experience with this practice. The doctor is an ENT ...checking all 3 areas is appropriate when there are issues noted...Patients should check insurance Coverage and prices before services are rendered. Patients also have the right to refuse treatment. However if they do, then they are responsible for possibly interfering with prudent medical care and treatment.

DO NOT ATTEMPT TO GO HERE INCOMPETENT STAFF…read more My primary care referred me to them .I am on my 17 phone call between the two offices . Everytime my primary care does what Kupferman office says they change First 3 codes are needed then 7 codes than 5 codes I had to call my insurance Humana and they called Kupferman's office and told them they were doing it wrong . They didn't listen I called their office manager, Karen, three times and left messages never an answer A simple referral turned into 17 phone calls and still no appt . Didn't see the doctor. Will go elswhere Does the Dr know his staff is INCOMPETENT ?

One day I woke up with a hearing loss in my left ear & did not know or understand the severity of…read morethis medical emergency. After visiting & speaking with Layne, my hearing aid specialist, about my problem, he called Dr. Heist, shared the history & instructed me to see an ENT specialist immediately! Not in a month, not in a week, ASAP. He impressed upon me that hearing can sometimes be restored within 48-72 hours with prompt aggressive treatment with Prednisone. Only due to his diligence to inform me & emphasis of a narrow time window for treatment, did I seek a medical doctor. Assuming his assessment was accurate, he explained how a prescription for Prednisone was required immediately. I saw a doctor & learned Layne was correct in his diagnosis. I was SO EXTREMELY grateful to him for his knowledge and care for my situation. The doctor asked me to be assessed by his audiologist. The results duplicated Layne's. Additionally, he wanted me to have follow-up care. Because of the knowledge, relationship, comfort and care I received from Layne, I told the doctor I would return to him for the follow-up audiology care. I have the utmost confidence in all of the members of the Hearing Center of Broward. They are a very close knit family like office, whom treats everyone with undivided attention and care. They are the BEST! I give them the HIGHEST RECOMMENDATION I can offer for the professionalism and knowledge in their field. Thank you for the EXCELLENT CARE you have provided to me, not only in this dire situation, but also for the four years I have been visiting your for my hearing aid care. Sincerely with Thanks! Tracy

Sham marketing of hearing aids to the elderly. Claim to be certified dealers of Phonak and several…read moreother large brands, they are not! Charge owners of hearing aids for services in products under full warranty. Website offers for you to speak directly with the CEO but that's another scam just emails from a call center to "understand the problem first" but no follow-up & never a CEO!!!

Extremely professional. My is 96. Patience is a requirement; audiologist has never rushed tests or…read morediscussions with the patient. Everyone at this office assures the patient's needs are met. Front desk makes every effort to accommodate special requirements and appointments. I highly recommend! Exceeded expectations.

I found the audiologist, Stephanie Laforge, to be exceptionally through. She's well versed on all…read moreof the products available and her professional experience will help guide you to the right choice of hearing appliances. Stephanie is all about you and improving your hearing. See sets up expectations so there are no surprises. I've been suffering from hearing loss for a couple of decades needlessly. Had I known what an easy experience going thru the process of getting fitted for and buying hearing appliances was, I would have done it years ago. I can hear again!

very professional and very caring. i have been going for over 16 years to her office. Pat is very…read morehelpful also

Dr Walker is very good! Knowledgeable, caring and super professional. Highly recommended!read more

Change of personnel has resulted in less availability and less accommodating customer service…read more It's great to be professional but what happened to the customer comes first philosophy? I will continue to go hear as I purchased my hearing aids here 4 years ago but when they wear out I will seek a new provider.​

Dr Lewis was wonderful, professional and cared. He saw us twice on short notice. We highly…read morerecommend him!