I have been going to this facility for over ten (10) years. Even though the cost of hearing aids…read moreare expensive, the service has always been good. Both the doctors and the receptionist have been professional and have attentive to my hearing loss needs. The only issue I have is the cost. Yet, there is not too much I can do about it.

Clean office. Caring doctor and staff. I brought my grandmother for a hearing test and he (Jesus…read moreRaul Placencia) was so incredibly gentle, kind, honest and knowledgeable ..with so much patience! Excellent with elderly care! She was treated with compassion & dignity. Making appointment was easy and they were very accommodating to our schedule. I highly recommend!!

I have been a patient of Advanced Audiology for about 7 months. Every visit is better than the…read moreprevious visit. There is virtually no wait time and they don't overbook patients which means a lot. All of the staff is very knowledgeable and caring. You receive a friendly greeting and send off and they always follow up. The staff is very patient and understanding. As a person who is new to hearing aids they really took their time with me and the visit never felt rushed. I highly recommend this practice for your hearing needs.

"If you are looking for the gold standard in hearing care, look no further than GrandAudition USA…read more I regularly take my mother here, and it is truly a gem of a practice. The entire front-office experience is outstanding. Jessica is a pleasure to work with; she is incredibly kind and always goes the extra mile to accommodate our scheduling needs. We never have to worry about long waits, as the office is run with impressive efficiency. I want to give a very special mention to Salima Stubbins. She is absolutely amazing--patient, thorough, and genuinely dedicated to her patients. She has an incredible way of attending to every detail and solving any problem with such care that my mother always feels completely at ease. We have so much love for Salima and the way she advocates for her patients. Dr. Gennell Bowen is also a true professional--sweet, attentive, and highly expert in her field. It's rare to find an office where my mother actually looks forward to her appointments just to see the wonderful staff. This team provides the kind of personalized, compassionate care that every family hopes for."

HearUSA bought out the Hearing Center of Broward, located in Plantation, FL. However, it's the same…read moregreat staff that has been here for years, and I've been a patient here for over ten years. I'm on my third set if hearing aids and they are awesome! Signia Pure Charge & Go 7 IX Rechargeable, Multi-Speech Tracking Hearing Aids (Pair) with Portable On-The-Go Chargerq. Absolutely the best pair I've owned so far. They will take great care of you!

So I'm watching my husband talk on the phone - well, he's in conversation but his phone is on the…read moretable in the next room. He's using a Bluetooth hearing aid that streams sound directly into his ear. It has a built-in mic to speak! He can answer and hang up the call without touching his phone. And when it needs adjustment, the hearing aid can be adjusted virtually - no more having to take time off work to get a hearing aid adjustment. We could be on vacation anywhere in the world and audiologist Dr. Van Dorn, could make adjustments! She can review a dashboard about his hearing aid to see use (like % of time in noisy environments) and more. Dr. Van Dorn runs a clean, organized office. She has hearing loss and relates to patients as a well-trained physician and as someone who navigated childhood and adulthood with partial hearing. They have a sound-proof room for hearing tests but she also has a host of new-tech dazzlers! My husband's Bluetooth hearing aid is a great example. This technology has been around for a little over a year! The Phonak Audeo M-312 hearing aid phone app lets my husband choose which sounds to focus on. He can listen to only the tv in the room or the people talking, or both. The app has settings for different devices and situations. He can adjust frequency, sound direction or bass/ treble. The hearing aid will adjust in noisy environments but my husband can do it via the app too. The hearing aid is tiny and you could be standing right next to him and not see it. Considering he is deaf in one ear and has partial hearing in his other ear, Hearing Center of Broward is a godsend. And hearing aids have come so far - especially in the hands of Dr. Van Dorn and her team.

Although I typically never write reviews I felt compelled to do so based on my extremely positive…read moreexperience that I had with Dr Roach at Ascent. I had first met Dr Roche and staff back in 2021 when I first had my hearing tested after covid. I was noticing what my family was saying was indeed true I could not hear . It was much harder to discern what people are saying with masks on so I decided to make an appointment online. The hearing test showed what I had already presumed I had a Clarity loss in both ears . The doctor had recommended hearing aids and even let me wear them in the office and I actually noticed a pretty big difference but was not ready to move forward with hearing aids at the time . My hearing got worse and everyone had told me to go to Costco since the price was so cheap . I did go and I bought a pair about 3 years ago and thought I was hearing relatively well with the hearing aids, but in actuality I was not. Costco was indeed very cheap and I already have a executive membership. Everyone was nice over there but I usually had to wait quite a bit to be seen and when I had problems it was impossible to reach anybody. I came back to Dr Roach hoping that he would be able to help me with a repair on my Jabra hearing aid what she graciously was able to replace the part in the office for me, and he remembered details about me which I was very impressed by. I scheduled a follow-up hearing test, and realize my hearing had gotten worse. I was able to again listen to two different pair of hearing aids in his office the Starkey and pronak hearing aids and they were significantly better but also more expensive what I had from Costco . The main reason that I decided to purchase brand new top of the line hearing aids from this office was because I felt like the service was significantly better and that's what I was paying for . I didn't feel like I was just another person walking in the door to have my hearing aids cleaned I felt like it was a family atmosphere and environment that was unlike any other doctor's office I've ever been to. Yes you will likely be paying more for hearing aids but you will be getting 10 times the amount of attention and service that is impossible to get in any other store or clinic, which is just what I needed . A few days after getting my new hearing aids I had a problem with my phone connection and the young lady at the front desk was able to help me the same day get them reconnected. Everyone that I've encountered at ascent has been first class with customer service and care toward me . I cannot recommend this office highly enough for your hearing aids, you won't be disappointed. -TAJ

AVOID. DECEPTIVE. Trial period is not free. Ascent did not refund all money when hearing aids…read morereturned within 30-day trial period. Charged me a $899.50 return fee. Ascent said they had to cover overhead and time spent selling me the hearing aids. Ask for written stratement that you will get all (100%) of your money returned or run away fast. Jim Batterbury

Wonderful people, professionalism, patience and very understanding are qualities importance in the…read moreservice of purchasing "hearing aids" and knowing the best kinds of devices necessary to be able to received proper devices in order to hear better. Actually hear better understanding words and conversation not just hearing sounds. As for prices, are very competitive and can really saved with them. They wouldn't sell you unnecessary charges. No pressure but overall pleasant experiences.

I went to Active life hearing a few years back and got great service and spent almost $3000. the…read moreman who was my practitioner was nice and personable. Now that I have an issue with my hearing aids, I can't seem to get anyone on the phone. First phone call I left a message and explained what my issue was and got no response. Second phone call was answered by Alexis and while I was telling her my problem the call was disconnected. I tried to call back right after there was no answer. I called several times and still no answer. The sad thing is now I have to go somewhere else and may have to buy new hearing aids from someone else. Bad business. Run from these people.

With my old hearing devices not able to keep up with my hearing loss. I contacted Dr. Shapiro. Let…read moreme say,admitting you no longer hear as well as you used too,Is a good decision. Contacting Dr Sharpiro will be your BEST decision. I can go on and on,but you will see and HEAR for yourself once you call and meet her...

From the owner: We bring hearing services to you at your convenience. Our high-end portable audiometric tester…read moremeets standards to provide accurate hearing results.

I haven't even had my appointment here yet, and based on these reviews and my brief experience i am…read morealready reaching out to see if we can go to a different provider. The ladies they have answer the phone are EXTREMELY rude. They tried to text me to make an appointment. That doesn't work for me, as i am a busy working parent for 1. and 2, i never gave approval to text me. I call, instead, as im a working parent and need more than 1 option at a time. i'm told its better to text, because the lady who answered the phone apparently can't schedule appointments. Okay, understood. Can i speak to the person who CAN schedule appointments? she answers the phone and she's rude. If you don't like your job, you shouldn't take it out on the patients you're literally paid to speak to.

The worst place you can go. Stay away!!! They treated my 90 year old mother like garbage, nickel…read moreand dimed her, so nasty and rude and this is the doctor I'm talking about. This was at the Coral Springs location on University drive. If I could give 0 stars I would.

I'm not sure why I hear so many veterans complain about the VA. I've had mostly great experiences…read morewith the VA. Inside is always clean. I dislike how freezing it always is though!! I don't understand why they have to have it so cold at all times. My goodness. Scheduling appointments has been a breeze for me. Online or in person is very quick and effortless. My only true hangup has been with the pharmacy and my medications. When prescriptions should be ready for pickup they aren't ready, or they send it to my home when it's supposed to be for window pickup, and don't get me started on the amount of times my meds have been sent to the wrong address completely. The staff have all treated me extremely kindly and with patience. They've been great about explaining things to me to the best of their ability. If there was something they didn't know they'd ask their colleague or try to help me find it on the VA's website. This is a one stop shop for all your medical needs and IF they don't have what you need at this facility you can always pop down to the Miami VA. But, this facility pretty much covers it all to my knowledge. Chiropractic, physical pain management, acupuncture, women's health, vision, psychology/therapy, primary care, dermatology, the list goes on. I will say I it sucks to not be able to see the healthcare team you had prior to entering the VA healthcare system (without you paying for it). You just get a completely new team within the VA. Which they're great, but if you had established healthcare outside the VA it kind of throws a monkey wrench in things. All in all...the VA ain't half bad if you ask me. Just needs a few minor tweaks.

What can I say about the VA? It's good. It's not great. But as a retiree, I enjoy how friendly they…read moreare and the access to healthcare. For any X-rays or scans, they'll send you to Miami VA. This place does do blood work though and fills prescriptions. The parking lot is decent. You must be careful because you know, not everyone can drive so good there. It's right off Commercial, next to a church sign. It's easy to miss. You may not notice the entrance until you drive by it.

The office staff was very helpful. I see many rave reviews; but I did not come away with the same…read morefeeling. The initial comment was that I have significant hearing loss (which I knew) and there were three options available to me and I was given prices first, and then some degree of explanation. I just didn't find a comfort level and felt that the purpose of the visit was for me to choose an option as though we were just going through the motions. When I mentioned my tinnitis and explained that I am used to it by now, the answer was that then we don't need to address it. I would have liked to hear what strategies there are to minimize it. I felt summarily dismissed. :( I am glad to see that other people were well-served.

I cannot say enough positives about Labyrinth Audiology, Dr. Danesh and Dr. Jones, as they are as…read moreknowledgeable and professional as could be. I wanted a hearing test (as it had been years since my last one) and an adjustment to the fit on one of my hearing aids that I purchased from them approximately 5 years ago. They performed the hearing tests, diagnosed the changes in my hearing and adjusted my hearing aid's programming accordingly, plus adjusted the fit on one of them all in a timely fashion. The charges were thoughtful of my budget, plus they were respectful of my time. As was in previous visits, they make going to the Doctor a pleasant thing to do! Thank you Labyrinth Audiology for providing the "Service with a Smile" that you have done on all of my visits!

Patient staff is accommodating and helpful Dr. Is qualified…read morebut does not listen to patient complaints or concerns and orders a complete round of testing which may or may not be required constantly pushing allergy testing and nasal procedues which might meet criteria but might not be needed. Constant complaints in regards to billing issues.and a total lack of of proper office management and favoritism among several family members of the office manager that are employed there

appointment 9:30. 10:15 was asking for a time to be served and the front desk said with contempt…read morethat nothing will be done even after 10:30. Mocking ladies at the front desk. This is unacceptable. Terrible office with a good doctor