I had an appointment for a hearing test, but the technician refused to perform it because I had a…read moresmall amount of earwax. The visit ended up being a complete waste of my time, yet my insurance was still billed for the appointment. I decided to go to another provider, where they simply removed the small amount of earwax and completed the hearing test without any issues. Based on my experience, the first office could have handled the situation much more efficiently instead of canceling the test and billing for a visit that accomplished nothing. Be aware!

I have been going to this facility for over ten (10) years. Even though the cost of hearing aids…read moreare expensive, the service has always been good. Both the doctors and the receptionist have been professional and have attentive to my hearing loss needs. The only issue I have is the cost. Yet, there is not too much I can do about it.

I have been a patient of Advanced Audiology for about 7 months. Every visit is better than the…read moreprevious visit. There is virtually no wait time and they don't overbook patients which means a lot. All of the staff is very knowledgeable and caring. You receive a friendly greeting and send off and they always follow up. The staff is very patient and understanding. As a person who is new to hearing aids they really took their time with me and the visit never felt rushed. I highly recommend this practice for your hearing needs.

"If you are looking for the gold standard in hearing care, look no further than GrandAudition USA…read more I regularly take my mother here, and it is truly a gem of a practice. The entire front-office experience is outstanding. Jessica is a pleasure to work with; she is incredibly kind and always goes the extra mile to accommodate our scheduling needs. We never have to worry about long waits, as the office is run with impressive efficiency. I want to give a very special mention to Salima Stubbins. She is absolutely amazing--patient, thorough, and genuinely dedicated to her patients. She has an incredible way of attending to every detail and solving any problem with such care that my mother always feels completely at ease. We have so much love for Salima and the way she advocates for her patients. Dr. Gennell Bowen is also a true professional--sweet, attentive, and highly expert in her field. It's rare to find an office where my mother actually looks forward to her appointments just to see the wonderful staff. This team provides the kind of personalized, compassionate care that every family hopes for."

HearUSA bought out the Hearing Center of Broward, located in Plantation, FL. However, it's the same…read moregreat staff that has been here for years, and I've been a patient here for over ten years. I'm on my third set if hearing aids and they are awesome! Signia Pure Charge & Go 7 IX Rechargeable, Multi-Speech Tracking Hearing Aids (Pair) with Portable On-The-Go Chargerq. Absolutely the best pair I've owned so far. They will take great care of you!

So I'm watching my husband talk on the phone - well, he's in conversation but his phone is on the…read moretable in the next room. He's using a Bluetooth hearing aid that streams sound directly into his ear. It has a built-in mic to speak! He can answer and hang up the call without touching his phone. And when it needs adjustment, the hearing aid can be adjusted virtually - no more having to take time off work to get a hearing aid adjustment. We could be on vacation anywhere in the world and audiologist Dr. Van Dorn, could make adjustments! She can review a dashboard about his hearing aid to see use (like % of time in noisy environments) and more. Dr. Van Dorn runs a clean, organized office. She has hearing loss and relates to patients as a well-trained physician and as someone who navigated childhood and adulthood with partial hearing. They have a sound-proof room for hearing tests but she also has a host of new-tech dazzlers! My husband's Bluetooth hearing aid is a great example. This technology has been around for a little over a year! The Phonak Audeo M-312 hearing aid phone app lets my husband choose which sounds to focus on. He can listen to only the tv in the room or the people talking, or both. The app has settings for different devices and situations. He can adjust frequency, sound direction or bass/ treble. The hearing aid will adjust in noisy environments but my husband can do it via the app too. The hearing aid is tiny and you could be standing right next to him and not see it. Considering he is deaf in one ear and has partial hearing in his other ear, Hearing Center of Broward is a godsend. And hearing aids have come so far - especially in the hands of Dr. Van Dorn and her team.

Dr.Elana Plata,my audiologist is professional and attentive. She listened to my concerns, checked…read moremy hearing aide ,recommended scheduled maintenance for my hearing aide. She checked her computer and verified the average daily use of my hearing aide. Daily use was correct. All were friendly and respectful. I would recommend this practice to to anyone who is looking for excellent Audiology care.

Thank you Dr. Nuffer, greatly appreciate the accessibility on being able to schedule an online…read moreappointment on the Ascent website. They followed up with a call and text the next day which I wasn't sure if they would be open on MLK Day (holiday) and glad to have found a great ear wax removal services with a micro suction machine. I tried looking. Around my area and wasn't sure if the search results were only for hearing aids but yes this location has a patient, kind, and communicative audiologist to let you know with visuals and examples on what the situation may be in your ear. I had these great before and after images of my left and right ear along with a huge major piece of wax that was well lodged and impacted into the back 1/3 section of my ear deeper into my canal. Thanks again for clearing up my ears, now the only downside is that I can't lie to my wife and tell her I count hear calling me or telling me something as I used to since I can now hear pins drop.

Matthew Kassem from Boca office has literally saved our marriage. My husband has gone to several…read morehearing aid places including the VA and has never gotten the service we get with Matthew. He is dedicated to ensure that my husband can hear as well as he is capable. Initially we have had appointments with him about every 2 weeks for minor adjustments. Matthew has even gone out of his way to help me, the spouse, when I had an emergency with my aids from a different hearing aid store. We highly recommend Matthew & Active life hearing For your hearing aids Thanks to Matthew will go another 50 years together, Phyllis Cordover

Went to Mr.Kassem for my 88 year old parent. I've been waiting for a call back for 6 months. I've…read moreleft numerous messages. Very odd behavior from a professional.

With my old hearing devices not able to keep up with my hearing loss. I contacted Dr. Shapiro. Let…read moreme say,admitting you no longer hear as well as you used too,Is a good decision. Contacting Dr Sharpiro will be your BEST decision. I can go on and on,but you will see and HEAR for yourself once you call and meet her...

From the owner: We bring hearing services to you at your convenience. Our high-end portable audiometric tester…read moremeets standards to provide accurate hearing results.

Sadly, this is the only place that provides services in Coral Springs through Early Steps and the…read moreBroward County School Board, so you really don't have much of a choice. They aren't very friendly, and I constantly feel harassed by statements for invoices that have already been settled. If you can afford to pay out of pocket for another audiologist, I would recommend that option as well.

I haven't even had my appointment here yet, and based on these reviews and my brief experience i am…read morealready reaching out to see if we can go to a different provider. The ladies they have answer the phone are EXTREMELY rude. They tried to text me to make an appointment. That doesn't work for me, as i am a busy working parent for 1. and 2, i never gave approval to text me. I call, instead, as im a working parent and need more than 1 option at a time. i'm told its better to text, because the lady who answered the phone apparently can't schedule appointments. Okay, understood. Can i speak to the person who CAN schedule appointments? she answers the phone and she's rude. If you don't like your job, you shouldn't take it out on the patients you're literally paid to speak to.

I'm not sure why I hear so many veterans complain about the VA. I've had mostly great experiences…read morewith the VA. Inside is always clean. I dislike how freezing it always is though!! I don't understand why they have to have it so cold at all times. My goodness. Scheduling appointments has been a breeze for me. Online or in person is very quick and effortless. My only true hangup has been with the pharmacy and my medications. When prescriptions should be ready for pickup they aren't ready, or they send it to my home when it's supposed to be for window pickup, and don't get me started on the amount of times my meds have been sent to the wrong address completely. The staff have all treated me extremely kindly and with patience. They've been great about explaining things to me to the best of their ability. If there was something they didn't know they'd ask their colleague or try to help me find it on the VA's website. This is a one stop shop for all your medical needs and IF they don't have what you need at this facility you can always pop down to the Miami VA. But, this facility pretty much covers it all to my knowledge. Chiropractic, physical pain management, acupuncture, women's health, vision, psychology/therapy, primary care, dermatology, the list goes on. I will say I it sucks to not be able to see the healthcare team you had prior to entering the VA healthcare system (without you paying for it). You just get a completely new team within the VA. Which they're great, but if you had established healthcare outside the VA it kind of throws a monkey wrench in things. All in all...the VA ain't half bad if you ask me. Just needs a few minor tweaks.

What can I say about the VA? It's good. It's not great. But as a retiree, I enjoy how friendly they…read moreare and the access to healthcare. For any X-rays or scans, they'll send you to Miami VA. This place does do blood work though and fills prescriptions. The parking lot is decent. You must be careful because you know, not everyone can drive so good there. It's right off Commercial, next to a church sign. It's easy to miss. You may not notice the entrance until you drive by it.

Dr. Danesh goes above and beyond to help his patients whether it's with hearing aids or tinnitus…read more Because he has tinnitus and does wear Hearing Aids, he can relate to his patients' issues and does everything he can to correct and resolve whatever the patient needs. He is an outstanding audiologist and I rank among the best!!!

The office staff was very helpful. I see many rave reviews; but I did not come away with the same…read morefeeling. The initial comment was that I have significant hearing loss (which I knew) and there were three options available to me and I was given prices first, and then some degree of explanation. I just didn't find a comfort level and felt that the purpose of the visit was for me to choose an option as though we were just going through the motions. When I mentioned my tinnitis and explained that I am used to it by now, the answer was that then we don't need to address it. I would have liked to hear what strategies there are to minimize it. I felt summarily dismissed. :( I am glad to see that other people were well-served.

Of course I procrastinated when my ear was hurting. I had almost an ear infection and could hardly…read morehear then I called the ENT. I called a few doctor offices which were near my work. None of them had appointments for the same day or next day. However I was able to get a appointment with Dr.Kupferman's office for the same day. I guess they had a appointment cancelation or had a spot for the very next hour. So of-course, I quickly left work to get my ear fixed. My insurance (Avmed) was accepted at this office. The doctor saw me within 15-20 minutes of waiting. He cleaned out my ears and what not. Told me I was good to go back to work. However, I got severe pain after 24 hours. And I was traveling at that time so I got concerned since over the counter pain killers were not working. I spoke to the nurse over the phone and she recommended specific meds to me which helped. If I had ear issues again, I would go back, I liked the doctor and the nurse.~

Patient staff is accommodating and helpful Dr. Is qualified…read morebut does not listen to patient complaints or concerns and orders a complete round of testing which may or may not be required constantly pushing allergy testing and nasal procedues which might meet criteria but might not be needed. Constant complaints in regards to billing issues.and a total lack of of proper office management and favoritism among several family members of the office manager that are employed there