Today I met with Chris, the owner, and I was so delightfully impressed. After having experiences with other hearing aid practices who were mostly interested in customers' money, I finally met a hearing specialist who is truly interested in doing his best for his patients. That meant being totally transparent in assessing the problem with my hearing out and being willing to attempt the least expensive solution before making a serious decision about whether to repair or upgrade. Chris did not pressure me about buying new hearing aids and gave me options. I felt very relaxed that I was in good hands with him, and will follow up, knowing that if I do decide to buy new hearing aids, he will always be fair and honest with me. That says a lot for seniors are not all wealthy and buying quality hearing aids is an important decision. Chris was also available on a Saturday by appointment, which was very helpful, for me since I was about to travel and felt anxious about the issue I was having with a hearing aid. This service speaks for itself. read more