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    Floors By Sergio

    5.0 (1 review)

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    6 years ago

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    Beaton Bros Flooring

    Beaton Bros Flooring

    (3 reviews)

    1000 percent DO NOT USE THEM!!!. Spent 22k doing a full house, 3 years later the floors are black…read moreand all the coating has worn off and being completely redone, despite Beaton charging me for 4 coats of finish. These floor were suppose to be finished with Bono Nortic Seal, and the rep said the reason for the floor issue was because people were not taking their shoes off and the sand from the shoes wore the finish away (This was after 6 months). I had 3 flooring guys tell me that the finishers waters down the latex sealer and ripped me off. Apparently this is a very common practice to show up with 5 gallon buckets of water down latex finish. ABSOLUTE ZERO desire to ensure the work is quality. Be warned that once you pay them you own it.

    I got my floors redone and placed new wood in certain rooms less than 2 years ago and I'm and…read moreextremely displeased. These floors have dented from absolutely anything dropping on them. The seal that was put on must have worn off because a majority of the planks have bowed and separated. I spent almost 10k on redoing the floors and putting new ones in and I'm extremely dissatisfied. I was aware there would be normal wear and tear, I take care of the floors with cleaning on a daily/weekly basis but ifs only been two years and I am ready to rip them out. Not to mention during the installation the worker started cutting wood in my house after he was told not to and there was wood shavings all throughout my house because he was too lazy to cut the wood outside. He also never finished the job on time and I had to call and remind him and then he showed up to the house unexpectedly. Additionally, I was waiting to make the last payment but I never received a final invoice and some extremely rude woman called me and said "you never paid us" so I explained to her I was waiting for the finally invoice for the exact total and she basically told me to do the math myself but I refused until she sent me a final invoice. I'm not unreasonable and I take great care of the floors but these have held up HORRIBLY to say the least. To paint a clearer picture for you I dropped a fork on the floor and it dented the and chipped the wood, my dishwasher flooded but I caught the flood within minutes and all the planks still bowed... My family has used Beaton brothers for different renovations throughout the years and we are extremely displeased with the customer service and service itself. When I redo my floors I will NOT be using Beaton Brothers nor recommending them ever again.

    Floors By Sergio - flooring - Updated May 2026

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