LVP installed in 2021 with "lifetime warranty " that I have been trying to get a resolution to for years. It was already replaced once and when I've called I am just told they will call me back but nothing. Don't waste your time or mine here. Looks like this throughout the house and the installers they had work on our home faith family flooring were so extremely rude and unprofessional read more

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I live in Arroyo Grande and like to keep my business locally. My daughter and I went to Flooring Liquidators in AG to look for flooring for my master bedroom and bath. There were three or four sales associates sitting by the counter when we walked in. I asked to look for waterproof vinyl. Josh Wilson took us across the huge room and told us if we found anything to let him know and left. We had an approximate size of the rooms and asked him for an estimate. After the estimate he told us he would come the next day and measure the rooms at 12:30. He never showed up and still hasn't nor called. I would never recommend this business. If this is their customer service I don't foresee it staying open. I have since gone to 101 Flooring in Santa Maria. They have had superior customer service and were over $800. less. My floor was put in less than a week and looks beautiful. read more

the customer service was exceptional. we were helped by Yessenia who spoke fluent Spanish and English. she knew her floors and was super friendly and patient. read more

Flooring Liquidators prices were absolutely the best however... The best unseen value hidden away on SW side of town are the decades of knowledge and real customer service from Darin's entire crew. In the midst of an unfortunate home tragedy instead morphed into great endeavors, and wonderful upgrades to our home. This experience highlights Darin's decades of home improvement standard of excellence. Awhile ago we had substantial water damage happen to our home and in need of flooring. While we were looking for flooring at the District blvd (still undecided, tile, wood so many choices) we learned they sell granite slabs.. oh boy! (Granite is very delicate, extremely heavy, custom fabrication isn't for the faint of heart or casual DIY weekend project.) Our master bathroom was in need of an upgrade and sink replacements anyway. We ordered some beautiful granite slabs and received them in just a few days.  We recommend hiring a professional installer to complete a bathroom overall. So if your handy have the proper tools time and patience for such an endeavor I whole heartedly recommend Flooring Liquidators. They really know their stuff have priceless customer service and ultimately why we will return and why i thought its important to help folks know who's truly good to go in local Bakersfield, CA. read more

Flooring Liquidators - Flooring Near Me - Bakersfield, California

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After visiting half a dozen flooring stores, we chose Flooring Liquidators for their wide variety, great prices and outstanding customer service provided by Walter...two thumbs up! read more

this place is no joke, Kaleb you are AMAZING. I was shoping for my new laminated floors got a quote from Kaleb about 3 weeks ago. and he told me then he will beat price of others competitor. well i did my research and found a cheaper price, so i came back to Kaleb and told him what i found. ill be darned. he beat the price i found so, today we are another happy costumer Thanks to Kaleb and flooring liquidators. to all my Yelpers ask for Kaleb he is the best 1 small update.. i when over to pick up my floor but the guy who help out side in the loading area the chubby one is rude and a bit condesending. so if you can avoid him helping you. do it. the rest of the staff is perfect read more

I ended up purchasing my carpet from flooring liquidators. I was helped by Kevin Curry. He was amazing. Answered all my questions about the carpet I was planning to purchase. I told him the approximate square footage and ran some numbers to get an idea of the cost. I made an appointment for the installer to come and measure out the square footage to get the exact amount of carpet I need. After that, we scheduled a date for carpet installation. On the day of installation, two people arrived as scheduled to complete 4 bedrooms and a hallway closet. They completed the job in just a few hours. Very impressive. Communication with this company was great. I initially put a down payment down and after the job was completed to my satisfaction, I paid the remaining balance. The installation comes with the purchase of carpet. The total I paid for a semi-good quality carpet and foam mat for 972 sq. ft was $2700.00 read more

I they did a very nice job at a great price for tile that looks like wood. Diligent Inc. installed it. They were fast, very nice and even did a few extra things like put in pieces to transition to carpeted rooms and fixed a broken tile on the hearth. We've had it for 8 years now and haven't had one issue or worry about it. I'd definitely use them again. It's not actual wood that can be sanded flat, so it will be a touch less uniform by comparison, but we still get compliments on it. read more

I bought carpet for the downstairs portion of my house about a year ago on the referral of my friend. These guys treated me right. They gave me a fair price for a premium carpet and memory foam pad. My living room was ok before. I feel comfortable to walk barefoot in it now. The install guys did a very nice job. After that experience I went back to buy for the rest of my house. Our rep did a great job again. I wish I had his name. We got he same install guys. Noel, Carlos and Carlos Jr. did a beautiful job. I will recommend these guys for any of my friends. Carlos and his sons do a phenomenal job and are friendly and professional. I hope to see them again some day. read more

We just went back to buy more tile for our home. Andrew was there to make sure we got what we needed at a great price. He literally gave us the same tile we bought two years ago at the same price. Go see Andrew and ask him to hook you up. He's the real deal. Thanks Andrew. read more

Kaleb Amos was our sales person while we were at Flooring Liquidators. We went into the store a few times, and each time he always had a great attitude and was very knowledgeable about the products. He had an answer for every question we had. I recommend Flooring Liquidators for anyone who is interested in looking for new flooring. If I could rate it from a 1-10, I would give him and Flooring Liquidators an 11! read more

Kaleb Amos is a wonderful associate and super knowledgeable about the products and how my needs could be met at a very affordable price.

My mother bought vinyl flooring here after. She came back for more, but they did not have it in stock, so they ordered more. They said it would take a week, but ended up taking a month to get it delivered. After finally getting the new vinyl tiles, she realized they ordered the wrong ones. She went back to get a refund, but they would not refund her or even offer any sort of compensation for messing up the order. I do not recommend this place, but if you go here, do not have them order tiles. Buy items that are in stock or they might screw you over and leave you stuck with wrong colored tiles. Waste of time and money. read more

Arrogant customer service. Paid quote over the phone & gave my wife the run around for pick up. The back employee tries to give my wife a bag of grout with a hole in it. They told my wife & I if there's any unopened tile cases we can return for our money back. Had 2 unopened boxes of tile & they refused to do the return because of some fine print on the invoice no returns. Then why tell your customer no problems on returns. Got very upset because they didn't care. It wasn't about the money but the fact they lied to us. Well I hope it was worth the $20 bucks because I will never recommended these guys to anyone. read more

This store has the worse customer service. Not only did the sales rep not return our phone call for us to add an additional case of flooring, he also never placed the order! After a second sales rep finally got the order in, it took more than half and hour for their staff to load the flooring into my car , once the extra case of flooring arrived. This is completely unacceptable! 3/9/18- Received a follow up from the regional manager. Very impressed with him. Stated he would look into this and take care of it. Thank you. read more

Best place to purchase flooring! When my wife and I went to look for new flooring, we were a bit freaked out and didn't necessarily know how it worked. But after speaking with sales associate Kaleb Amos, he made the process super easy and stress free. The management and sales team really care about there customer care and really find the best pricing that fits within your budget. I'd recommend them to anyone! read more

I have been very impressed with the quality of service I have received at both locations. I stopped in yesterday at the store on District Blvd. to check out some granite, which by the way it seems they have the best prices on. After talking with Darin and another loyal customer (Marla) I left with a genuine appreciation of the flooring industry and an education on tile and granite and recommendations for who to hire to get my products installed. These two people really knew their stuff! read more

Excellent carpet quality. The installer had 35 years experience he was careful. And vacuumed afterwards. Very satisfied with the work and carpet. They have good prices. read more

Avoid wasting your time here, unless you enjoy the silly tactics of swap meet sales or negotiating a nefarious deal in Tijuana. I wasted so much time shopping around and dealing with sales people who obviously work off of commission. Why do they need to know what the other guy quoted you? I got a quote from these guys for inferior carpet at nearly twice the price Home Depot was going to do it for, and that was comparing better apples from HD to their apples. After I let them know that HD gave me a much better deal, the games began and I lost a week of my time I can never get back.......Avoid this place and the scheister factory inside. Go to a legit place that gives you the best price the first time and send these guys packing. I had to give them one star for having a decent selection of flooring, and that was generous. read more

I'm giving Floor Liquidators a negative review because they did NOT follow through on two occasions. First time the manager actually assisted us. He was helpful and informative. He "signed us up" to get our home measured for carpet installation, & he assured us that we would be contacted within the next few days. He even had us take a sample of the carpet we wanted to purchase!! Two weeks went by and nothing. I called Monday (9/3) and another employee stated that we weren't even in the system!! This employee assured me it was a mistake and would contact me by the end of the business day.... To this day we've heard nothing (hence the second time they didn't follow through)!!!! I'm super annoyed that we wasted are time and got ignored on two occasions!! Waste of our valuable time. Stay away! read more

They have the best prices in town. We got our new carpet last week and love it. The manager is awesome. Unfortunately, the installers scratched my newly painted baseboards, and the excuse from the man on the phone was that most of their customers wait until after their new carpet to paint their baseboards. I didn't want paint on my new carpet, and I told them that BEFORE they installed the carpet. Bottom line: the carpet is beautiful and at a good price but I'm bummed that I have to fix my baseboards. read more

The staff at this location are very helpful and responsive.The man in charge is very friendly, some of the best customer service I have ever experienced! The quality of the laminate I purchased was excellent, and the cost was far below what I have paid in the past for 12mm textured laminate. All in all, I would say that this is one of the best flooring places in Bakersfield. read more

I spent several thousands of dollars at this place for tile and carpet. Nothing was installed on time. Following tiles install they DID NOT replace my baseboards as the installer (Sean) had promised prior to beginning work. Broken pieces were placed together, nails were left sticking out, areas were completely missing baseboards. I spent a month calling the Rosedale store and talking to the manager and was never able to get anyone to come fix. Finally hired someone else to come fix the "work" these guys did and informed the manager I would be posting reviews. I will be posting pictures online. NEVER USE THESE PEOPLE! read more

I was not thinking of going to Flooring Liquidators cause of the last review. Then my neighbor said go and check em out. This place has everything, and the same as every where else. I went to 9 different flooring stores. They have the best prices, and the staff was there to help. As far as quality, they showed me the same things as the other flooring stores. Service was good . My install was great and I saved $1500 from there compitition on the same exact products. Go see Flooring Liquidators, they were great. read more

I can see why they charge an $88 home install. I have seam glue all over my freshly painted house. My walk in closet wasn't kicked into place and is just laying on the tack strip. NOT to mention the installers used my brand new shower as a urinal. Will never go back!!!!!!!! read more

For people in the flooring business, they don't really know much about it. We asked some very basic questions that you think guys that sell flooring for a living would know but they really didn't. They are salesman first and foremost. I felt like I was at a used car sales lot at times complete with all the "hey boss", "hey chief", and "buddy" terms used in full force. Also, be advised that they do not have much in stock. Don't believe them when they say "it's in stock". We made a special trip (we live 1.5 hours away) just to pick out laminate flooring beforehand. At that time we asked if it was in stock. The salesman stated that it was. Imagine our surprise later in the week when we arranged for a truck and went to pick up the "in stock" laminate flooring. Not only did they not have our choice in stock, but they didn't have much else in stock. "In stock" means that they can get it from their warehouse in Modesto within 7 days. Because I borrowed a truck and had to return it that day, I took a product that ultimately ended up being my 6th choice. After the sale, I went to pick up all the stuff I ordered and the employee tried to give me a cheaper version of the product I ordered. Could have been a mistake but again, if you are in the flooring business and you can't tell the difference between your premium floor padding that you sell for $60 a roll and the cheap padding you sell for $27, that's pretty bad. On the upside, they have a ton of flooring choices. The flooring ranges in quality/price but it still was better than anything we found at Home Depot. read more

This was the fourth store we checked out for stone to surround our fireplace and they did not need to price match a competitor, because they were the cheapest we found. We went with Golden Honey. Kaleb was a great guy and answered all our questions. When we were shopping, I liked that I didn't feel any pressure when looking around. Ordering/buying was easy and pickup was too. Definitely recommend this place. read more

So I usually don't leave mean reviews cuz I'm a very nice person..... But I'm VERY annoyed with flooring liquidators. I dealt with one guy mostly he was very nice new my mom and loved her. Gave me a quote and we went ahead with the plan. I got laminate put in 75% of my house. I believe they contract out for the installation. I was givin Paul Rodriguez flooring. Two men came on a Monday and started the process. On Wednesday they were almost done just had to put on the final transition pieces and some base boards back on. But instead of finishing the job he left early and told me he would be back in a week to finish!!! Ummmmm no! I called the flooring liquidators guy and said I don't understand why he can't just finish the job before moving on to another. He told me he would call him and figure it out. Well the FL guy never called me back so Thursday morning no one shows up. I call the FL guy again around 9am he wasn't there yet waited until 1:30 to call again. Then he was surprised his guys didn't show up. So he called them again and then Paul calls to tell me he's in Taft working and if he can finish Saturday. I'm super annoyed. But said fine. So he comes Saturday finished the job or so I thought. We paid him thought I was done forever. But no I notice a base board still missing so I'm frustrated that I have to deal with him again. Mind you the FL guy never called to see how it turned out or if I was happy with it. I noticed today that near my fire place I can see cement. So I'm pretty sure they forgot to but a connecting board piece there. So I call the FL guy cuz I don't have Paul's # anymore and big surprise he's not there and still hasn't called me back. It's a holiday and all my family will be here to see the crappy unfinished job they did. read more

Flooring Liquidators - Visible cement. - Flooring Near Me - Bakersfield, California

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I'm so glad I chose Flooring Liquidators for my new home improvement!! First off, I'm big on customer service, it's my hard earned money I'm are spending. Second I feel consumers should be treated with respect and honesty. Well, when entering the warehouse I was quickly acknowledged and greeted by a friendly store Rep. Good Sign right? I told the rep exactly what I was looking for and he introduced me to the store manager Darin. I was so glad he did, this guy was so energetic, funny, friendly and knowledgeable. He directed me to exactly what I was looking for, he didn't make the experience long and uncomfortable, as I automatically assumed it would be. The total shopping experience lasted about 25 minutes, I was in and out! I was pleased with the flooring selections, quality, customer service and cleanliness of the warehouse. I would highly recommend Darin if anyone is looking for a great experience on shopping for any flooring selection. Thank You Flooring Liquidators for giving me Great flooring and amazing service. read more

I had a great experience with Flooring Liquidators at Auto Mall Dr. After shopping around, this was the store that offered me the best deal .The store has a wide variety of wood flooring to choose from and I got them at a discounted price without sacrificing quality. Rolando is very helpful .He made sure all our questions were answered and taken care of. I'm so glad he recommended Greg Blafus to us who did a wonderful job installing our wood flooring. He's very professional! I recommend this store and installer and give them 5/5 stars for a job well done!!! read more

Worst experience ever. Every week the flooring was guaranteed by kevin to be delivered. After a month a half it finnaly came. The manager darren would not talk to lowly customers because as the "district manger" he is to important to deal with complaints. Instead he gives passes the buck to employees with no knowledge or power to change anything. If you like being lied to and mocked by employees go here. Its like Dick's Last Resort but for flooring. read more

i recently purchased bamboo flooring from flooring liquidators because they told me that's the hardest wood like surface they have. they told me it's strong bamboo fibers and are extremely durable and do not get damaged like wood flooring. after spending $2300 in material i had it instaled. the very next day after instalation i slid my plastic trash can in the kitchen and got a bunch of scratches. my floor are full of scratches all over my entire house. they told me it was very durable. then why did it scratches with a plastic trash can? they are horible surface scratches. they put a claim in for me and i got a letter saying the 30 year waranty doesn't cover surface scratches. so now i'm a stuck with a floor that suposibly very durable but gets scratches extreamly easy! i call them and they don't give me an answer they give me the run around. now i wasted $2300 improving my home and it's not worth it at all. horible cheap material they sell and lies come free with purches. i will never go there again!!!!!!!!!! read more

Flooring Liquidators - Flooring Near Me - Bakersfield, California

Would not use again and would not recommend. We dealt with 2 salesmen, which were great. And the man who came out to measure was wonderful as well. He even fixed a part of our tacking strip that was exposed and our kids kept scratching their feet on. I felt this customer service was indicative of what the rest of the process would be like. Unfortunately, that was not the case. We set up our installation date nearly a month out, so we could get a specific date, and the job completed in one day. We confirmed a few days before with a project manager. We were told to make sure our furniture was moved. We had to refer them to the quote because we were paying to have our furniture moved. They admitted they overlooked that. Two days before installation, we were told the installer would be at our house between 9 and 11 a.m. At 11:15 they were still not there so we called the project manager and left a message. At 11:30 they were still not there so we called the store asking to speak to the project manager, and again had to leave a message. Our phone call was returned at 11:45, stating there was a miscommunication and the installer has to go pick up all the material first and would be there within an hour. We said fine, although this was way past the time frame we were already given. Then we get a call about 30 minutes later, stating the installer could not pick up the supplies because the person he would be picking up the supplies from was at lunch, and would not be back for another hour. But the installer could still pick it up and would be at our house by 1:30 p.m. We were then told there was no way it could be completed in one day, and because he had a job the next morning, he would have to finish later the next day. Well, that wasn't going to work for our schedule, which is why we scheduled this specific date for installation way ahead of time. All of our material had been sitting there for well over three weeks, mind you. My husband took the day off work to be here to make sure things were going right, and to help with the moving of furniture if needed. So we are out a lot of money that he missed from not working, and now have to change around our schedules to accommodate the installer. Which means my husband will miss another day of work. The ball was completely dropped here. Our time was wasted as well. No offer to start and complete the job that was scheduled (at any cost to them, doing whatever it took to right their wrong) was made. No offer to discount our quote was made. Not happy at all. And now that the carpet has been installed, there are seams where they shouldn't be. We had them lay out the seams different in their digital technology, because we wanted seams hidden. We had to pay for extra carpet because of the patterned carpet we bought. So we paid extra, and it was laid out as they originally planned anyway. Beyond frustrated with this company. We will make sure everyone we know seeking carpet, flooring or stone, knows about our horrible experience. read more

Stay away from this company. They advertise that they are best in town but far from that! I know a great deal about hardwood and how it should be installed. This company is ripping people off on their installation. They are installing product incorrectly and voiding the products warranty. Their team of installers are not Licensed and Bonded so good luck trying to get an installation issue resloved with these guys. Their products are ok but know exactly what you are buying because most of it is second grade quality. Their way of business is unprofessional and deceiving. read more

This is for the Rosedale Hwy. Store in Bakersfield. The store itself is ok BUT it is persons that installed the tile left alot to be desired. I have red rocks in my front yard and there is weed guard under them. The installers threw out all the liquid I guess from cutting the tiles all over these reds rocks in the front yard and by the faucet in the front yard along with big pieces of the motar. Well of course the liquids don't go through the weed guard so now alot of the red rocks are white along with big dried white puddles. I complained to the store but no one seems to care about quality of work. Don't go to Flooring Liquidators. read more

Whatever you guys do please avoid this place. These guys are a bunch of liars and will tell you anything to buy hardwood or carpet. As soon as you go in they are trying to find out how much they can charge you based on your appearance. The manager will come up to you and greet you with a fake smile and a handshake to make a deal and will tell you nobody can beat his prices. What he doesn't tell you is that he hires unlicensed contractors to come do the work and has YOU pay them penny's on the dollar. The 88 dollar carpet tear out and installation is a big scam. The manager will tell you no matter how big the house is you will get your carpet removed and hauled away and installed for a low 88 dollars. The catch he doesn't want you to know is he charges you more money a square foot for your carpet or flooring to make up for it. When you tell him you are going somewhere else he will try and tell you " wait let me see what I can do." And try's to cut corners to ensure you are getting a better deal and will stop you from trying to leave the store until he has made a deal with you. When the non licensed contractors came to my door they spoke very little English and were rushing through ripping out my carpet and scratched my walls. I had to stop them and ask why they were rushing when they had barley got to my home. One worker told me it's because he is getting paid very little and wants to finish the job to get another job just to pay his bills. I ensured him that I will pay him a little extra just to take his time and do a neat clean job. They were so happy they actually took their time and was pleased with their work. The worker also told me the Manager name is Darren and tells them to rush through jobs if they want another job and pays them very little for the work that they do because they are unlicensed and should be happy they even have jobs. I was so disgusted by this news. Please avoid this place at all costs if you want quality work done. read more