Luminous Flooring in Arnold, MO deserves every bit of praise I can give. We recently had a portion…read moreof our wood floor refinished, and the results are nothing short of stunning. The newly refinished area blends seamlessly with our existing flooring -- you would never know where the old ends and the new begins. Their craftsmanship is truly exceptional. While the entire company has been wonderful to work with, I want to especially recognize Jesse and Ray, the two technicians who completed our project. These two went above and beyond from start to finish. They took the time to explain every step of the process, answered all of our questions with patience and clarity, and treated our home with genuine care. Their professionalism, friendliness, and attention to detail made the experience outstanding. Jesse and Ray are true assets to Luminous Flooring, and because of them, we will gladly recommend this company to anyone looking for quality flooring work. Five stars all the way.

If it were possible, they would get a 10 star rating. Dan Bischoff is outstanding as are the guys…read morewho refinish the floors. Floors were over 50 years old and never refinished. THEY LOOK AMAZING NOW, plus the fact that Dan and his team went out of their way to be extremely helpful and extremely thoughtful and courteous to this elderly woman. Their motto of treating customers like family is a true motto for this company.

We had a great experience with this family-owned carpet company - Denny, Matt, Daniel, and Peggy…read morewere all just wonderful! The installation was excellent (all baseboards remained perfect - no paint repair), pricing was very fair, and everyone we worked with was kind and informative. They were reliable, respectful of our schedule, and very careful with our home throughout the entire process. Highly recommend supporting this business! We refer them all the time - their years of experience are reflected in the end result.

I must say that I have never dealt with a nicer flooring company than Barefoot Carpet Company of…read moreArnold Mo.They are very experienced all around. From the attention and help you receive when you walk into their showroom until your flooring is installed. They clean up after the work is done and make sure you are happy with the job done. They are also very honest and prompt and never leave you hanging. You will get phone calls or text to keep you informed of any matters that arise. This is a family owned business and not a large Corporation. That has a lot to say about the excellent service and job well done. I would recommend this company to the White House.

It's a wonder this business hasn't shut down already. Poor quality work, lying salesmen, and…read moreadministrators that forge documents. We are going to file police reports on them today. Buyer beware! Update: Every time we leave a bad review, they ask us to email them but they never respond. They only respond on public platforms like the guy that responded under me.

I initially left a positive review for Empire Flooring before any work was done because the…read moresalesman, Tim, was friendly and professional. He asked for a review and I assumed that based on his level of service in sales, that would carry through the entire project. Unfortunately, that assumption was dead wrong. Tim mismeasured our flooring, and the installers did not have enough material to complete the job. They had to leave the project incomplete with our home in disarray while more flooring was ordered. They kept trying to make us wait until the end of the week. We did not want to wait while the house was in disarray. I guess to get us to stop talking, they said that the installers would be back on Wednesday. I took time off so I could be present during the install, only for them to call me 30 minutes before arrival to say they couldn't come until Saturday. The contractor also asked us to sign completion paperwork, but we refused to sign anything until the job was actually finished. While I felt bad knowing they couldn't get paid until paperwork was signed, that's between the contractor and Empire. It's not the customer's responsibility. The contractor should know not to ask people to sign papers for work that isn't finished. The contractor should also ask permission before they get too comfortable in a client's bathroom. None of them asked to sit on our toilets and handle their business. That is very unprofessional of them. We repeatedly tried to reach Tim the salesman to resolve the issue. When he finally returned our call, there was no sense of urgency, despite the inconvenience we were dealing with. What's most frustrating is the lack of accountability. Instead of owning the mistake and trying to make things right, Tim attempted to shift blame. This situation exists solely because of improper measuring and poor follow-up. I now understand why Empire has so many low ratings. I would not recommend them to anyone.

Between stubborn pet odors and recent rain water intrusion, it became necessary to replace…read morecarpeting in my children's room. I used the Yelp project assistant feature and after a short while, I received contact from Ron, via the Key Carpet Yelp business page. Ron quickly filled me in regarding his 45 years experience in carpeting repair and then reviewed some photos I sent him to get a better picture of my situation. Ron quoted me $400 for the job, using the extra carpeting material I had on hand and offered to come the very next day, Friday mid morning. Ron gave me several assurances he'd handle whatever situation was present and not to give it any more worry. I appreciated his confidence and stated flexibility regarding the job conditions and his intention to just get it done. Ron is old school and not a Prima-donna. On a prompt arrival, Ron and his helper Brayson moved our kids bed out of the way, tore out the old carpeting, filthy tack strips, and treated the area with an odor neutralizer before jumping into the installation. The whole job took almost exactly 3 hours from arrival to departure. Ron & Brayson were true beasts in knocking out the job! I'm currently unclear whether this was a referral from Key Carpet to Lenderman Flooring, or Key Carpet employees themselves... but I'm a satisfied customer either way.

We hired Key Carpet to take all the carpeting out of the main living rooms and completely re-do the…read moresecond story carpeting of our home. While the company was easy to communicate with prior to the work being done we had a huge hiccup during the actual work. While planning to sell our home we were also in the process of moving 4,500 miles away. We had multiple businesses coming to our home on certain days to do their specific jobs (cleaning, staging, photographing, open house etc). I was told several times exactly how long the installation of the carpeting should take and based all other appointments on what I had been told. While on a trip I received a call telling me the installation would take another few days, which was simply unacceptable. Thankfully, Key Carpet was able to pull employees from another job to finish ours on time. This whole process caused an extreme amount of stress and headaches. While we were happy with how the new carpeting looked, it was definitely not the smoothest process.

I had two holes in my carpet near a door, probably 5-6 in. long each, from our cats trying to dig…read moretheir way to freedom. Nick came over an evening after work and quoted me $150 for the job, which was more than I was hoping to pay. But I reluctantly gave the OK, and I'm very glad I did! He was able to do some patchwork to fill the holes (with leftover new carpet we still had), and no one would ever notice it was repaired! It looks brand new again! Fast work, friendly, and worth the money!

They have a large selection of flooring, I just had them put new carpet on my sun porch/ TV room…read moreand did an excellent job.. affordable, local and pleasant to work with..

I have used Carpets for Less on Tesson Ferry twice for two different homes and I have to say they…read moreare outstanding!!! The gentlemen that work in the store are extremely knowledgable and so friendly. They allowed me to take several carpet samples for several day so that I could view them in my home . Their installers are great. Courteous, friendly and do an excellent job. The customer service is wonderful. I definitely highly recommend this company for your flooring.

Had a problem with one of the seams in the flooring they installed a few years ago and call to ask…read morefor a repair. They actual called me back and set up a time to make the repair the man spent an hour doing the job right and I couldn't be happier. Great customer service.

We bought flooring for my mom house. They were quick ordering it. Once it came in they were even…read morequicker getting it installed. Final product looks great. Thank you for all your hard work.

Darren and the Flooring House team were exceptional. After a recommendation from my neighbor (where…read morethey completed a much larger job even more exceptionally), the team completed the replacement of tile, grout, and even the subfloor surrounding my exterior door. They even found tile to (nearly) match the existing tile used in other parts of the house (which is at least 20 years outdated). I can't say enough about how great - and affordable - the Flooring House is!

We had a majority of our house redone, we chose the contractor and they referred us to Haus of…read moreFlooring. Although there were some frustrating situations that arose, all were resolved to our satisfaction. I would definitely refer someone to them after our experience with them.

I've had Cardinal Flooring & Cabinets remodel my kitchen/dining room and replace my carpeting in my…read morehome in 2019. It was time to get rid of the old carpeting in our finished basement. I called Cardinal again, Jeff did the measurements and ideas on what to do. Dakota completed the job. It was done on schedule and we can't sing Dakota's praises enough. The flooring looks amazing! We our super satisfied again. Now I have 2 bathrooms to remodel. They'll be my go to in the future.

We chose Cardinal for some recent home updates, including a kitchen backsplash, new kitchen…read moreflooring, new carpeting throughout the house and new entry way floor. We chose them not only because the pricing was reasonable, but mainly because we were treated so well from our first visit to the store right through the finish. Jeff Brown was great and very helpful in working with us on choosing the right products and colors, he came to our house with samples to make sure what we looked at in the store would work in the house, he was always available when needed, and his crew, Matt, Tony and the other carpet installers were all very courteous and professional, they did a great job of cleaning up after their work. Jeff checked in a couple of times to see how things were going. We were very pleased with the work and would recommend them highly.