Very satisfying experience we had with Floor Coverings International of Northwest Arkansas. We…read morelive in Eureka Springs, with is an hour away from their store. Others carpet stores wouldn't come that far. We also live in a historic home, on the historic loop, and our carpet needs were much different than the usual customer. I explained this to Rob, Blinn, the owner, and he worked with me to find a carpet that I was thrilled with. We were looking for something that had a vintage look about it, like it may have been in a Victorian hotel in the early 1900s. This was very hard to find, but he worked with us. We couldn't be happier.
His carpet layers were professional, paid attention to details, and worked very hard. Our home was built in 1904, and there were imperfections in the subfloor from settling/additions in the past. His crew were able to camouflage these imperfections well. Carpet One, came and saw the same imperfections, and said we would have to hire a carpenter to fix that before they would work on it. This would have been another expense, and more time waiting, which we didn't want. The carpet layers were able to handle the situation well. The imperfection area is in the photos, and it is almost impossible to tell where it is!
I highly recommend this company to install flooring for you. Rob came out in the morning when the carpet layers arrived, and he was in contact with us during the installation to see if we were satisfied. He also contacted us at the end of the job to make sure we were satisfied. Though we had no problems, I had the feeling that IF we did, he would have dealt with them right away.
The prices were fair. We feel very satisfied, and feel that hiring this team, was the best decision for getting quality carpeting in our historic home. Starting at the foyer, they installed carpeting up the first floor stairs, the second floor landings and hallway, and all the way up to the third floor, and the third floor landing.
