Our front porch project had a few tricky challenges and Zachary rose to the occasion with…read moresolutions. He was professional and prepared before and during the project. We will happily use him again for our projects.

Chad and Zack were excellent as well as their crew. They were trusted alone in our home to come and…read morego and treated it with the most regard. Quality of work and attention to detail was over the top! We had a full master bath remodel (with heated floors) and a guest bath remodel. They were fairly priced and overall we are very happy with the outcome!

Issac was great to work with.. Fair and honest pricing on a urgent carpet repair. He was able to…read morestretch it back out and it looks new.. Was also on time!

Ivan and Felipe were great! My wife and I cannot say enough good things about their work and…read morethoroughness. They arrived on time as promised and immediately went to work. The finished our entire house in two days and the LVP and carpeting were fantastic. Both were considerate, polite and extremely reasonably priced. Our carpet and LVP both came from Benton House Carpet. Regardless if you you order from Benton House or some other business, Issac's Carpeting is the way to go for installation. My wife and I would highly recommend them. We tipped them at the end, which not everyone does and which they did not expect, but they really deserved it.

Very sub par experience from their sales person to the installers. Told me there was a rebate I'd…read moreget back and I've been waiting since October. I've reached out several times and still no actual answer or help. Would not recommend to anyone

From the owner: Gary's Floor & Home is your number one choice for the best carpet and floors, dedicated to bringing…read morequality, unparalleled customer service at 5 locations across Northwest Arkansas. Now offering next-day installation on any in-stock flooring!

From the sales floor to the installation, the staff we dealt with were exceptional in their…read moreknowledge, expertise, and service. We believe this business has the quality and best value for our money and needs.

In response to the business reply: The project was completed…read more4 years. Two years after completion, Webb was contacted as concerns began coming up. We were told by Jeremy it would be fine. We were not given different options for install and we don't have plywood subflooring anywhere in our house. We're on a concrete slab. The flooring was floated over our old laminate, which was on the concrete slab with a vapor barrier. There was a dip between the dining room and kitchen they didn't realize needed leveled until they began removing flooring. Pic included. Jeremy was not present and the workers had to leave to get concrete so they could at least finish. My child's toy was the equivalent to a baby walker. If that voids a warranty then that needs to be mentioned at the time of purchase. No parent would purchase flooring like that. As for not being heard, of course I wasn't. The entire conversation consisted of being yelled at and spoken through. As for the crew, I called Carrie the same day and had to let her know I was uncomfortable in my home. When you spoke to my husband, you brought up them trashing my driveway and how I complained about it. You said the crew apologized. I sent texts and videos of all of the dust in the house, and how they used my dining table as a work bench. It's unfortunate. We also consider the matter resolved and will be using a different company for the repairs. Our project was rushed on Saturday after we said we could do it another day, and already being postponed. We opted to go ahead with the Saturday to accommodate Webbs busy schedule. Workers arrived angry, rushed the job, and trashed my driveway. DO NOT USE THEM. I was told my babies ride on toy voided my warranty. They used power tools in the house, dust was so bad I had to hire a cleaning company and have HVAC come out to inspect our AC system. After calling twice about my concerns with the floors bending, coming apart and breaking, I was told by Jeremy it was us "choosing a cheaper option" that caused it. We were not given any other options, and when I tried to speak up and defend that, I was yelled at, talked over and hung up on. He flat refused to hear anything. When I asked for proof that I opted out of other options, the yelling just continued. The "foreman" of the crew yelled at me in my home because he was mad about not being told about the need for leveling, and now he'd have to go get concrete. I contacted Carrie the same day this was happening and had to let her know what was going on, because at that point I was uncomfortable in my own house. (Luckily I still have all the texts and pictures.) From the bottom of my heart, spend your hard earned money on a business that deserves it. Any concerns you have will NOT be handled. And if you do happen to use them, get every single thing in writing and save EVERYTHING.

Very helpful, good service. Look the wood floor and back splash tile we chose. Installation was…read moreprofessional and looks great. Very happy. Will use Abbey Carpet & Floor again, plus recommend them to others. Jeff S. Rogers, AR

My experience with Abbey Carpet started out well, but an error was made in measuring and resulted…read morein a carpet too small for the room. And yes, I did pay up front! I was told that it would be "made right" and I could go ahead and put furniture in the room and they would take it out and put it all back when the new carpet got in. In the meantime, I decided not to put the furniture in, to save them the hassle of taking it out and putting it back in again. I put the mattress and box springs on the floor and have slept that way ever since. I was expecting a resolution within a few days to a week... it has been almost 3 months! It is obvious after I call at least once a week, get nothing but promises of "we'll make it right", no follow up communication, and now my calls are not even being answered, that they do not intend to "make it right". I was expecting so much more due to the referrals I got to this business. I am extremely concerned that they would treat a senior citizen or anyone in this manner. It appears if everything goes well it is good, but if there is any glitch, it is awful! Sadly, my experience has been the latter!

Lee and his team turned up this morning to install our new waterproof laminate flooring and I am…read morereally impressed with not only the progress they have made in one day but also the quality of their workmanship. They were on time, were set up quickly and it was obvious they knew what they were doing as they heads down working in no time at all. Everyone on the team was extremely polite and courteous. When we get our master bedroom,bathroom and spare bedroom flooring done we we definitely be calling Williams Home Remodeling to come do it.

Installed a defective tub (and over budget at that) Said he would make it right. Never did.read more

Great service and professional work. I am very pleased with the work Dave did for me at my salon…read more He has over 20 years of experience and is a installer for Lowes, so he is very professional and knows what he's doing. He quickly finished a lot of the projects I wasn't able to do. From installing and finishing my door frames to changing out my old door, it was all done within a few hours. He did an excellent job installing my stations on the wall and pays close attention to detail. Thank you Dave for all of your work! Amazing!!

From the owner: Kitchen, bath,decks, flooring and fencingread more

I've never been to this store and I'm so glad we braved the rain to come to their Memorial Day…read moresale. There is a large selection of flooring to choose from. Our service was exceptional. Dylan Holman was knowledgeable, informative and helpful. He help us pick out the right product for our 5th Wheel. Thank you Dylan!!! Service with a smile makes shopping pleasant. The store is clean and marked with tape for social distancing. I felt safe & comfortable shopping here.

We have being looking for quite some time about replacing our carpeted areas in our home with…read moreengineered flooring. We visited the showroom on several different ocassions while exploring our options. It helped out tremendously that we were able to take home samples as well as being able to view and touch the many different options that were available to us. The sales staff was great at making us aware of the entire process as well as giving needed advice. We decided on getting the Acacia engineered flooring, along with professiinal installation. The installers were very professional and did a great job.