Spoke to Paul on the phone about the different options available to us with a recent dishwasher…read moreleak on our now cupped hardwood floors. He spent quite some time with me on the phone and answered all of my questions politely and professionally. I look forward to using Desitter when the time comes for us to decide on what option we are going to pursue.

I would not recommend or ever use desitter again. They left sanding marks on the floor and did a…read morehorrible job putting on our polyurethane and had to come back to redo it. In addition, the threshold they used to transition from one room to the other was very poorly done. They did an unacceptable job! Stay away.

Cobalt Flooring recently completed my kitchen backsplash, and I couldn't be happier with how it…read moreturned out. The craftsmanship is flawless, every detail was done with precision, and the finished product completely transformed my kitchen. It looks even better than I imagined! Dave was wonderful to work with. He took the time to help me with every selection, answered all of my questions, and made the entire process easy and stress-free. I never felt rushed, and his attention to detail and commitment to making sure everything was just right really stood out. The entire team was professional, knowledgeable, punctual, and took great pride in their work. They kept everything clean, communicated throughout the project, and made sure every detail was perfect before they finished. I am beyond thrilled with the results and can't stop admiring my new kitchen every time I walk into the room. If you're looking for a company that truly cares about quality, craftsmanship, and customer satisfaction, Cobalt Flooring is the one to call. If I could give them 10 stars, I absolutely would!

I wish could have given any thing below the one star rating to this company because of its highly…read moreunprofessional, deceptive, arrogant, threatening and biased service. We were shown samples of Mohawk carpet at our house and we chose "Homefront 3" (the highest quality) but we were deceived and forced to accept an inferior quality but same color carpet to be installed. We also asked them verbally and in writing many times to bring the same samples shown to us before at our house along with the carpet we chose to be installed first before the installation so that we can match what we chose and we would be getting, but this highly rude owner (David Simon) of this company not only refused to do so as per agreement but also compelled us to come to his showroom again and see the sample and the carpet there which made no sense because he could have shown us any thing to there which did not mean that we would be getting the same carpet we chose to be installed at hour house. But having no choice and paying half money in advance in cash (he preferred to be paid by cash) we went to his showroom and he showed a small (about 8X10 feet) piece of carpet of the same color with no manufacturer's specification on it which seemed lesser in thickness and quality, so we refused to accept it. At that point he started yelling at us and he was very disrespectful with my wife. When we demanded our money back, not only he refused to do so but also challenged us to do whatever we can. We left his showroom with disappointment and regret why we chose to do business with this company. Having no choice again, we decided to accept the inferior quality carpet he was trying to sell. So, my wife called him to agree with him, but at this point he was more ruder and dictatorial and said that he does not trust us (we are senior citizens) and if we have to install the carpet I do not know when it would be installed but if we agree to do so. you have to pay the remaining half money in advance in cash. This was another violation of the sales agreement (by way the the sales agreement this company wrote for us without our consent has no terms and conditions on it in case either party defaults or want to cancel or to seek amendment in it). We felt like a hostage at this point and kept thinking what to do to get out of this enforced mess on it. Finally we requested an attorney from a church to seek help. This attorney is a nice man but very old and retired an we did not know his license was inactive and not able to take this company to court. He was of no help and for some reasons spoke in favor of this mighty company and told us to avoid being sued by this company. Now it is more than two months this company is not only holding our money illegally but demanding more money and threatening to sue us because he knows it is going to cost us more to go to court, and when as matter of fact neither this company ever delivered and installed the carpet we chose at our house nor even followed the flawed sales agreement it wrote for us. For some reasons there are many reviews in favor of this company but please read the reviews of a few victims of this company specially when it comes the review Ms. Nancy S. She faced the same what are being made to suffer.

The flooring I had installed did have a minor problem with a defective piece of flooring that…read morecracked. No way to know Owen it was first installed The warranty repair was handled promptly and professionally I cannot say enough about how impressed I was I will definitely use then again for next time need flooring

I cannot say enough about Kevin and his team. I'll start by saying all of the workers were…read morecourteous, punctual, communicative, and they wore masks without being asked. The work was completed on schedule. We opted for porcelain tile and heated floors, which came out better than we could have hoped. This is the second time we have used Marchio Tile & Carpet, and we'll utilize them whenever we upgrade again.

The bathtub looked so good when they were done, I seriously wanted to eat off of it*…read more They arrived on time, finished on time, did a fantastic job, and made me sad that we'd waited until we put the place on the market to finally get this done. Like, really sad. But isn't that how it always works? You make everything pretty for the next person... So, if you're contemplating getting this done, just do it! Totally worth it. *But I didn't.

When we bought our place, the bathtub was in terrible condition. It looked like it had been…read morerefinished at least once before, it was all chipped and there were a few rust spots. After due diligence in researching places, I called Final Touch. The woman on the phone explained how everything was done and also that because I found them on yelp, I get a discount. The guy that refinished it did an amazing job! It took him about 4 hours total. There were several spots that had tiles over-caulked and he fixed those as well as some glue that was on the floor from a vinyl piece that was stuck to the floor. (The bathroom was clear a hot mess.) All in all, we are so happy we went with Final Touch. They give you a 5 year warranty and tips on how to clean your new bathtub. I'd recommend them to anyone.

We built a ground up custom house, Tammy ( Armored Floors ) did the entire project which consisted…read moreof polishing the concrete floors inside, epoxy coating the floors in the basement and garage, when Armored Floors completed the job I had Tammy come back and inspect the finished product... THE BASEMENT AND GARGE WERE TERRIBLE !!! Tammy said she would take care of it... You guessed it, NEVER SAY TAMMY AGAIN !!! I strongly recommend to NEVER USE ARMORED FLOORS !!! I would give a zero star review unfortunately I can't, it wouldn't allow me to do so !!!

Initial work was good. I have an issue and the owner Tammy came and agreed to fix it. For the last…read more3 months, nobody there will answer the phone or call back.

John has done some prefinished installations as well as new installs completed with sanding and…read morestaining for us. His quality is always top shelf. He takes his time and it shows in the final job. Great business!!

If I could post a picture, I would, my 2000 sq/ft floors turned out gorgeous!…read more It's pleasantly challenging to try and rank what I liked best about the service I received from All American Hardwood Floors, but number 1 would have to be service. Anytime I tried to reach the company, "Johnny J" (owner) always answered, friendly as could be. He explained the process from beginning to end, starting with why the wood needs a couple days in the home before installation. I don't know much about installing floors but I really felt like he was doing it right and not rushing to make the sale or get it done. The workers were fast and meticulous when it came to their work and cleanliness. I paid a extra to have them rip out the carpet, something I could have done my own, but nice to have someone else do for you and haul it away. Choosing a color stain was a challenge and I probably annoyed "Johnny" with my indecision, but ultimately with his advice I chose the best color for my home. Dogs and Hardwood Floors... I have TWO large dogs and they are rough on the floors but you would never know it. They've held up beautifully and again, Johnny's experience came into play as he consulted me with what finish to go with that would show the least amount a "dog nail" wear and tear. If you're in the market or having a tough time picking between two installers, I don't think you can go wrong with All American Hardwood Floors. They were not the cheapest bid I received and the were not the most expensive... I shopped around and they were extremely competitive. The owner seems like a very respectable hardworking family man. All American Hardwood Floors will be installing the hardwood on my second floor for sure! Good luck with your next project and choose this company with confidence. www.allamericanhardwoodfloors.net

We are remodeling our bathroom and needed some guidance on tile, and all the things that come with…read moreredoing a bathroom. Walking thru the store was overwhelming until we met a young lady named Dakota- WOW!!! What a pleasant patient and knowledgeable young lady. She not only helped us choose the tile she loaded it into car WOW! Been back there a few times and as soon as we walk in the door we ask for Dakota! Ask for her you won't regret it and I hope Floor and Decor appreciates and takes care of her- employees like her are very hard to find Thanks Dakota

Vince our salesman and the installation crew did a fantastic job on installation of hardwood…read morefloors! Vince did a great job of following up from beginning to end! The floors turned out just beautiful as well as the carpeting on stairs. Won't hesitate to use them again!

I hired Trend Carpet & Tile in August 2022 to refinish approximately 3,000 square feet of Brazilian…read moreCherry ¾" hardwood floors in our Naperville home. The company's name should have been our first red flag--"Trend Carpet & Tile" doesn't even mention hardwood floors, which isn't their specialty. My advice: look elsewhere. We worked with Sarah, the daughter of the owner, who lives in our neighborhood. She was not helpful when I first reached out with concerns. She told me their floors had a one-year warranty and there was nothing they could do. I then asked her to involve the flooring product company to inspect the floors, and invited her to come see the issue in person, as she had only seen photos. She never followed through. I suggested that the product they used might be defective, as the problems had worsened over the last year, but no action was taken. To make matters worse, we began noticing issues just 90 days after installation similar to what we see now. The installer, Andrew, dismissed our concerns and claimed it was normal. However, the problems continued to get worse. Sarah from Trend blamed our household for using a Roomba, having pets, and having children, all of which she claimed caused the issues. I told her that whatever products they used weren't durable enough for a typical household if that is what did the damage. She even went as far as blaming our use of Bona Floor Cleaner, which is non-toxic and widely recommended product with no complaints that I could find showing it damaged floors. Trend Carpet & Tile never specified the duration of their warranty or provided guidance on what floor cleaners to use or avoid. I never expected to need a floor refinishing just two years after installation! The photos clearly show that 30-40% of the floors look like now. They have large greyish/white patches where the finish has failed or warn off prematurely. These issues are not caused by a Roomba or cleaning products, but by a faulty product that Trend Carpet & Tile isn't want to stand behind. The VP of the company, Sara, was rude and only friendly when there was a sale to be made or a check to be collected. She seemed more focused on attracting new customers than resolving issues with existing ones. Despite their website "Customer Satisfaction statement" they did nothing to make things right with us. Buyer beware!!

I have been using Paul and his team for years. They are reasonably priced but more importantly…read moretheir service is Great. Paul is very personable.