I couldn't be happier with the work Amber Flooring did in my home! From start to finish, they were…read moreprofessional, courteous, and did an amazing job. The attention to detail really shows, and the finished floors in my basement and bathroom are absolutely beautiful! They completely transformed the look of my home, and I've received so many compliments already. I highly recommend Amber Flooring to anyone looking for quality work, professionalism, and beautiful results. Thank you for making my home look amazing!

Our upstairs neighbor flooded our condo, and as a result, we needed to have our entire luxury vinyl…read moretile floor replaced. The restoration service uses Amber Flooring, so they put us in touch with Albert. He was helpful and explained everything. He even talked us out of spending more money for a molding that he did feel would be happy with given our particular application. The quality of the products they use far exceeds those that you see in Home Depot or Lowes. His installers completed the job efficiently and did a great job. I can not speak to pricing as it was an insurance job, but I would recommend Amber Flooring without hesitation.

From the get go David and James have been professional and clear about my home project. We laid…read moreover 1500 and refinished 500 with hardwood. I could not be more happy about the end product. Any project will have issues we find on Day 2. James was thoroughly professional and got them fixed quick. I would recommend for this reason. They earned my trust.

We could not be more impressed with our experience at Custom Floor & Design. From start to finish,…read morethey went far beyond my expectations. Their extreme level of craftsmanship and attention to detail truly speaks for itself, and the final result delivered tremendous actual value--not just aesthetically, but in outstanding quality and durability. Their design specialist, Han, efficiently explained all the proper materials needed to complete the project. And this was no small project....an entire (freshly painted) home to inlcude carpet, refinish wood flooring, and adding LVP. His expertise, attention to detail, and organization made the process seamless and gave me confidence that every detail was being handled with care. Benny, the owner, went above and beyond by personally double-checking the contract, verifying the quantity of top-shelf materials needed, and even surveying the home himself as a courtesy. That level of involvement and commitment to excellence is rare and greatly appreciated. Edward completed the work with a remarkable eye for the finishing touches, and ensured everything came together flawlessly. His precision and craftsmanship were evident in every corner and truly elevated the final result. What certianly stood out just as much as the work itself was their outstanding and transparent communication. Every step of the process was clearly explained, timelines were realistic and honored, and any questions we had were answered promptly and honestly. If you're looking for a team that delivers exceptional results while making the entire process smooth and stress-free, without question or hesitation, we highly recommend Custom Floor & Design.

This review is for our recent experience while shopping for carpet replacement services. Sasan has…read morebeen extremely accommodating since day 1. He was flexible and quick to respond with availability for a site visit. While walking through the home, he gave us several money saving tips and advice on how to replace the carpet with a durable but cost effective option for our rental. He was so patient throughout the entire process. We were supposed to get back to him within the same week with our decision of whether we would move forward or not. There was a miscommunication on our part where i thought my husband was going to book the job, and my husband was under the impression that i was taking the lead on booking the carpet replacement. By the time we both realized the ball got dropped, it had been ONE month since Sasan visited our property. He responded with grace and patience. He gave us absolutely no "attitude" for the delay in response. Instead he made it a point to work around our schedule so we could move forward without any problems or delays. SECOND PART: What really impressed us is Sasan's level of professionalism. Due to unexpected circumstances, we decided to cancel the carpet replacement job one week before installation. Instead of being difficult, Sasan was still just as polite and understanding on the phone and via email. He returned our full deposit within 3 business days of us canceling the job. Not once did Sasan make us feel guilty or accuse us of wasting his time. Although we did not go through with the rental property carpet replacement, we are confident Sasan will be our POC for carpet upgrade in our new home AND I have already provided my mother with his info for her SFH carpet replacement job. Again, this review is for our "experience" only, BUT it shows us this company is dedicated to customer satisfaction through: professionalism, integrity, and reliability.

Ramin and his team promptly and transparently communicated with me. Their estimate was…read morestraightforward and fully explained. Scheduling was seamless and the team arrived as expected and on time. The team took exactly the amount of time that was estimated to take and the results were amazing. Top quality and without a hitch. Will hire again for any flooring/carpeting needs.

I wanted to thank Chris Marks of M&M floors for giving us detailed and sound guidance on the…read morequality and durability of the existing hard wood floor in a condominium we are contemplating purchasing. We were uncertain whether the existing flooring was solid hard wood, engineered hard wood, or even luxury vinyl and had questions about the floor's composition and care and refinishing. He accompanied us to the property, examined everything with care, and answered all our questions with great patience. He is obviously very experienced and knowledgeable in flooring and we will certainly hire him for future work in the event that we replace or refinish the flooring.

Zero stars. Avoid at all costs! Terrible installation, and the owner, Chris, completely avoided…read moretalking to us to resolve the problem. I'm sorry but that's extremely cowardly to completely avoid talking to a customer to resolve an issue. The installers did not remove the old carpet padding, despite it saying to do so in the contract. We did not find out until later when we needed to pull up a corner of the carpet. Was baffled that they literally cut corners. They also didn't tell us that the subfloors needed repairing and did a crappy job of patching it with scrap wood. I'm particularly baffled that the owner won't even talk to us. He obviously knows that they do shoddy work. Terrible service, terrible installation, terrible resolution, terrible company.

Footprints was excellent. They accommodated our complex schedule, and kept in constant contact…read more David was exceptionally polite and informative. He took extra time to review our needs and developed and solid plan. We would have definitely hired Footprints, except for that we have multiple floors and preferred to avoid moving everything out of the house for the affected floors, even though ideally that may be the optimal approach. We have a rental house in Arlington and next time it is vacant between tenants and the floors need work, will plan to absolutely contact Footprints. 5 Star team!! JTH

Excellent service from beginning to end! We were very impressed with the quality of flooring…read moreexpertise, bringing back our original vintage oak floors to look so new they blend with brand new oak planks in the room over!

I just want to say how much I appreciated the customer service from Tailored Living. First they put…read morein a beautiful garage floor for us (I know it sounds odd because it's a garage floor). After about a year and a half we had a issue with the floor. We provided photos. Without hesitation they said they were going to replace the floor. This is how any vendor who takes pride in their work should handle a situation. Kudos to the customer service and the product. They actually did custom products throughout our home. We are in a house that is very space challenged and I worked with them to utilize each space. I would highly recommend them.

I used TTC to design four closets in my home as part of a very large renovation. They were,…read morehands-down, the most unpleasant part of the entire three-month renovation. Customer service was horrific and the final products leave a lot to be desired. Some closet spaces are so small and poorly designed that they are literally unusable. I could not be more disappointed.

Based on my recent experience working with Loudoun Valley Floors (LVF for the rest of this) to…read morereplace existing hardwood in my mother's home we're preparing to put on the market, I recommend them highly based on their responsiveness, installation ease, installation craftsmanship, and general integrity as a business. We had approximately 900 sq ft of engineered hardwood pulled and replaced by LVF due to water damage in some spots, plus wanting a new floor on the main level due to general wear due to traffic on the existing 15 year-old flooring. The replacement was another engineered hardwood generally matching the existing color scheme, as we weren't replacing the hardwood on the stairs / railings / etc going up and down from the main level. Kiley J. was our primary point of contact throughout the entire engagement, from initial scoping through installation, and ensured total satisfaction with the work from A to Z. The work team, lead by Carlos, was courteous, efficient and complete. Although we didn't use their showroom in Sterling to make a selection, it is comprehensive and the same staff you'll work with on your project can help direct you to your selection. rds

Nothing is perfect, but these guys hit it out of the park! Service was great, installers were true…read morecraftsmen. Very nice job done by all! Thank you Steven!

We live in an old house w/an uneven foundation, multiple radiators and some pretty large gaps in…read morethe original floorboards. The DFD crew were great. The two men were professional, friendly and did an amazing job leveling the floor, filling gaps and cutting around pipes/radiators. I would definitely recommend them!

I had a great experience working with District Floor Depot for my flooring project. The team was…read moreprofessional, knowledgeable, and very helpful throughout the entire process. They helped me choose the right flooring and made everything smooth from selection to installation. The quality of the work and the attention to detail were excellent. I highly recommend District Floor Depot to anyone looking for reliable flooring services. Thank you for everything!