I recently had a situation where an elderly relative was taken to the hospital and I had to assist…read morewith cleaning up a hoarding situation that had Biohazard elements. Rafael from Speedy Restoration responded to my message within minutes and we agreed on a walk-through the next day. Suzi was the project manager. She arrived promptly, did a through inspection, suggested areas that needed attention and turned a quote around that same day. We were able to schedule within 48 hours which was awesome! The crew was pleasant and professional. They removed contaminated items and did fantastic job cleaning the space. Thanks to the Speedy team for making a difficult situation so much easier. I highly recommend Speedy Restoration for any minor or major cleanups you might have.

One of the few businesses I would recommend. Raphael has been very helpful in his assessments and…read moreexplanations. Thorough and quality restoration work.

We discovered a leaking toilet in our upstairs bathroom was leaking down and causing wet spots in…read morethe ceiling and side wall of our downstairs laundry room. I've never had to use a Water Restoration service before so I browsed trusty Yelp and reached out to Fire & Water Damage. Glad fellow Yelp friend Karen W gave a glowing review! They seem to answer calls 24/7 and I was able to schedule an appointment quickly. Mike was main point of contact and gave us an estimate and scope of work. Basically, they had to tear out the drywall and insulation from the wet area, dry and dehumidify the area for days, and then put on moon suits and remove any mold. We were able to have 2 techs come on a Friday and then let the dehumidifier run over the weekend. We also had to tear out our upper cabinet since the top was damaged by water. On Monday, they came back to remove any leftover mode and patch things up. The total price came in well below the estimate, which is a huge plus. Very happy with the service and efficiency. If you ever suspect you have water damage from leaks, call these guys and get the problem resolved to ensure mold doesn't form or worst, spread. Note that their services are purely restorative - they'll dry out the water-damaged area and get rid of all the mold. You'll need to hire a plumber first to stop the leaks and then afterwards, a drywall contractor to patch up the holes with insulation and new drywall followed by texturing and painting.

If you need a professional team to address an emergency water heater failure that spread water…read moreunderneath ALL of your flooring, you will find expertise and empathy in the team of Justin, Camilo and Sophia. Starting with Justin's prompt inspection, he objectively assessed the damage and walked me through the possibilities and next steps. He was realistic yet reassuring. Then the team of Camilo and Sophia were amazing. Arriving late in the evening they worked for hours on the water remediation job that included pulling off molding/floor boards and setting up fans/dehumidifiers. Despite the scope of the remediation growing, Camilo and Sophia showed their experience by staying calm and just working through the issues. Their professional demeanor and calm made you feel they were taking care of everything and things would turn out ok. The team provides an invaluable service in times of crisis. Bottom line, they will take care of you.

Good general communication and came and provided a quick and easy estimate and was able to schedule…read morethe work to be done quickly. They were professional and cleaned up well after the work. I also appreciated that they did attempt to limit the extent of the remediation as much as possible, working to preserve as much of the cabinets and structure. As for the cost, I felt it was quite fair. As a counter-example, I got an email quote from another provider that was almost 3X the cost, but didn't even know what the work was. So recommend you definitely get multiple estimates including onsite to verify the extent of the work required.

Great communication, great to work with. We had a wall with water damage and they were very…read morethorough. They set up an entire clean room which was isolated as the space dried out. They went out of their way to remove as much of the problem as possible, and asked very clear questions about what we wanted to do every step of the way. Great experience.

Thank you Brian and his staff for helping us in this difficult situation. They were able to…read morecommunicate well with us and walk us through this difficult time.

Flood Rescue has taken care of our home twice now in the last few years. The first time we had a…read moresmall creep leak (behind the shower wall) turn serious very quickly. They professionally assessed and repaired everything between the upper floor shower and the lower floor ceiling, to the point that we can't even tell there were at one point door-sized holes in both the walls and ceiling. Second time around they replaced an eroded underground pipe to bring our plumbing back in order and eradicate the no longer mystery odor. Thank you Flood Rescue for helping take care of our home.

This review is overdue! I am filled with anxiety and worry all the time about everything! And their…read moreteam was so helpful and courteous to all of my worrywart questions. Jaime was the person who came out to our home to run an inspection and was able to put my mind at ease about any mold in our home. Thankfully, there wasn't anything and he provided god sounded advice on how to avoid and did call attention to some areas of concern for plumbing. I am writing this review also for posterity, if in the future, we do have the unfortunate need to remove mold, I know exactly who to call!

Fast and responsive service. Was very helpful and gave me a lot of useful information on how to…read moremanage mold in the new house.

I would never use ServiceMaster again, and honestly, I would not have used their service at all if…read morethey had not been referred by my insurance company. When the technician came to my house, he asked me to sign an agreement on his phone and assured me that I would never receive any invoice or bill from them, my insurance company will be fully responible for the cost . Then asking me to read and sign the long writing agreement on his mobile phone? Asking me to read the agreement on a phone and sign? OKAY, I trust them, and it was my fault and I signed it. Today (April 4) I received an invoice stating that payment is due by April 6. They charged $2,500 just to set up two dehumidifiers in my house. They said they would come back and pick them up after 3 days, but they never did. I had to follow up myself and ended up calling them three separate times to ask them to pick up their machines. Every time I called, the customer service rep just said, "I have your concern in our system, and someone will reach out to you." So basically, you end up waiting at least 1-2 days just to get a response back. Because they failed to come back on time and never explained whether I should turn the machines off, I let them run continuously for 6 straight days. This resulted in an additional $350+ electricity bill. The communication and customer service were extremely poor. It feels like all they care about is finding every possible way to charge you. For the payment method, you can pay by credit card but there will be 3.5% processing fee. The other way is to mail a check to them, but they didn't provide the mailing address. It's 2026, I didn't know people still use mail for payment. Be prepared for all these troubles if you want to use their service.

Service Mater Restoration is absolutely amazing! They did an exceptional job from start to finish…read more The team supported us and kept us informed every step of the way. They were always on time and prioritized our safety throughout the demo, cleanup, and entire restoration process. K, Javier, and Isaac were all incredibly kind, professional, and thorough. I highly recommend this company to anyone -- and have already done so! K, the project manager, truly went above and beyond. He was extremely knowledgeable, helpful, and always available to address all of my questions and concerns. He took the time to guide me through each stage of the process and helped me stay calm during such a stressful time. Thank you, K, and the entire crew for doing such an outstanding job and for being so kind, patient, and supportive. You made a difficult situation so much easier to handle!

Frank was awesome. He was able to provide a quote for a popcorn ceiling removal based on floorplan…read more/ images, and gave me a call to walk me through the entire process and how they ensure to do it properly. He and his guys showed up right one time to do the prep work, and what he thought might take 3-4 days, they wrapped up fully in two days as he knew we were on a bit of a time crunch. He was super responsive, and he and his team did great, clean work. Would definitely use Frank again if I had other projects coming up.

I have a single-family Craftsman in Alameda. There were small patches of mold on the ceiling of…read moreeach bedroom but the main issue was the bathroom in between. I called DiBlasi Restoration and spoke with Frank DiBlasi, the owner of his independent company. He met me at the house the next day and assessed the situation. Thankfully he was able to send his professional two-man crew the following day. The two men were efficient and clearly competent, perfect for the task at hand. The bedroom issues were easily resolved, but the bathroom is where they really succeeded. Not only was the mold wiped and removed, the surrounding tile grout was scrubbed and shiny like new. A nice touch by these guys. After a weekend of dehumidifying Frank took air samples in each affected room and sent them to an independent lab. All the tests passed with flying colors. I would recommend DiBlasi Restoration in a heartbeat. Frank has been at this for several successful decades and is righteously confident in his methods and protocols. On top of that, he's just decent business owner who is fair and square with his customers.

Recently I had a plumbing problem which caused a partial flood of sewage water in my a floor of my…read morean inlaw unit of my house. When figuring out restoration companies and filing an insurance claim, I went on Yelp Quotes to figure out who could respond as quickly as possible. Many of the companies said they didn't have anyone available, and 1-800 WATER DAMAGE was out of the first to respond. I didn't know 1-800 WATER DAMAGE are franchises of a larger company, but so far I had a good first impression. They sent one of their Project Managers Angel Torres to do an assessment. He came when he said would, was very friendly and explained things in a clear manner. After they sent a quote, I felt comfortable proceeding with them. Before an insurance adjuster could do their assessment, Angel came before to setup high grade dehumidifiers and air filters and do a hard surface cleaning. Angel also offered to be around with when the insurance adjuster came in case there were any questions he could help offer, I don't know if that's a common practice but Angel seemed sincere. Angel was very thorough in documenting/phographing every part of the process. He also offered to talk and explain things with my tenant, which I know helped put my tenant's mind at ease, most times the vendor doesn't bother talking to the tenants and leaves that to the owner/landlord to do, so my impression is that was above and beyond. Angel estimated the job would take 4-7 business days, I think his team did it in 5. While I'm sure they probably deal with bigger scale jobs than mine, Angel and his team were very responsive to my needs and my tenant's needs. Very good experience, although I really hope I don't have to need their services again.. at least for a long long while.

ANGEL TORRES is the best!!! :)…read more Angel came over to my home and went straight to work. Without hesistation and/or complaint he professionally went under my home's crawl space in his hazmat suit and equipment and in a few minutes located where my water leak was coming from and the extent of my water damage underneath my house. He did everything with no mess and also hooked me up with a great plumber/pipe repair guy who also did a great professional job at a good/decent/reasonable price...GREAT WORK...I would recommend to everyone!

There was a pipe leak in one of my condo walls from an above unit. Rick & his team did excellent…read morework on a tough job. Every employee was professional, respectful & I was completely safe with them in my home. I cannot thank them enough.

The apartment above ours had a fire. There was a lot of water in our unit afterwards. The…read morerestoration management crew was really attentive and helpful. They made a tough experience a lot easier.

First Call Restoration fixed the damage to my house after a car rammed into it(!). Vahid was…read moreresponsive by phone and text, and was able to quickly schedule Cesar to do the work. Cesar worked efficiently, completing the work in 3 solid days, which was much faster than I had expected. His work was careful and meticulous, and he did an excellent job of restoring the house to its former state. We also appreciated the minimal impact of the work on us and on the room being repaired; there was very little to pack and move, and no dust on the furniture left in place. Cesar was neat, quiet, and unobtrusive, and cleaned up the work site at the end of each day. We hope we'll never need such repairs again, but if we do, we would want Cesar to do the work!

I want to be clear that this rating in no way reflects the crew that actually came to my house. The…read moremen who did the manual labor to treat our mold and water damage were excellent, hardworking, and professional. All 3 stars is because of y'all My issue is entirely with management. After my insurance company caused complications that led to First Call terminating the job which I understood, I received an invoice in May of last year. I paid that balance in full with two separate checks within two weeks. I have the receipts, the copies of the checks, and the bank statements showing exactly when First Call cashed them. After a full year of zero communication, I woke up today to a voicemail and email threatening to send me to collections within 48 hours. They claimed they had been "trying to reach me" for 12 months, which is untrue. I checked my call logs and my email history; there was absolutely nothing. When I called and provided my proof of payment and the exact dates they cashed my checks, they admitted the "error" was simply because someone forgot to check a box in their system. It is incredibly stressful and offensive to have your credit threatened because a company can't be bothered to check their own bank deposits before sending out threats. As a veteran, I live by a standard of integrity and doing your due diligence. Relying on a "checked box" as the Bible instead of doing actual research is lazy and unprofessional. Do better, not just for your customers, but for the reputation of the guys out there doing the actual work.