Having previously visited the three other food court style restaurants at Rivers Casino, we decided to try the remaining one, Flipt, a burger joint. It's brightly lit dining area offers counter, 2-seat booth, high-top, and standard table accommodations. Place your order at the station beneath the large lighted menu on the wall and receive a buzzer to let you know when your order is ready. If your order is not to-go, they have no trays to place your order on allowing you to conveniently carry your food and/or drinks to your table. They will instead offer to place everything in takeout bags so you won't have to make several trips back and forth to your table.
The menu says they use four ounce, all natural, Black Angus ground beef patties. They do not ask you how you would like to have your beef cooked. Your burger comes with lettuce, pickle, tomato, onion, and their house sauce. A single patty burger costs $6.50, an additional patty increases the cost by 75 cents; add a third patty for still $1 more. Cheese options are American, Swiss, or cheddar for 50 cents while bacon costs an optional $1.50.
I decided to try a double cheddar cheese burger with a side of Onion Rings ($4). My wife ordered a single Swiss cheese burger with a side of French Fries ($3.50). Because we both had turned our orders into "Combos" by ordering the sides, we were each offered a free soft drink.
The burgers came on fresh brioche rolls that had been buttered and toasted. They held up well, even to my double burger, and had a lightly toasted texture. Slightly awkward, the burgers were wrapped in a foil/paper such that when unwrapped they were upside down. It's interesting that I haven't noticed this at other fast food burger joints.
While we were not asked how we wanted our burgers cooked, I was surprised to see them medium-rare to medium. The patties even had a bit of crispiness on their edges. The flavor of the beef was decent, the onions added a nice crunch to each bite and the gooey melted cheese and house sauce provided a nice moist overall experience without being overly messy.
The sides of onion rings and French fries were standard, previously frozen varieties and not worth ordering just to get the free soft drinks. There are three beers available on draft, Bud Light ($5), Stella Artois ($6), and Schenectady's Mad Jack Rivers Rye ($7).
Service was friendly, and noise level is typical loud casino. I'd like to give two and a half stars, but I'm rounding up to three because the burgers were better than some I've had where they do ask you how you want it cooked. read more