My daughter's self esteem was destroyed in one class, it was the first class after summer break, the first Monday back to school, after she had another class at 5:30 and late in the evening at 7:30 during her advanced tumbling class the coach kept telling my daughter she didn't know how to do the flips, questioning her if she was supposed to be in that level (where staff at Flips placed her), instead of understanding she was tired and done, she came out crying. I talked to the them about the situation and after 4 years of being there I only got an "I am sorry it didn't work for her", I sign her off and didn't get a refund for the month and I had to call several times to talk to Kelly, who didn't do much either after I was able to reach her on the phone. I think that after all that time I should have gotten a better response or an alternative. Will never come back or recommend. read more