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    FlexiSpot

    2.4 (77 reviews)
    Closed Closed
    Updated over 3 months ago

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    How my desk arrived. No one reached out from Flexispot. Never replaced it, never reached out. I sent it straight back and didn't even accept
    Anna K.

    HORRIBLE experience. The desk never came - I had delivery drivers driving around in circles because they mistyped my address (never ever had this experience with an ecommerce company). When Fedex did come around after calling them back and forth, the product came totally DAMAGED. I would never imagine delivering a $400+ desk in this condition. I didn't accept it and it never left the Fedex Truck. I never heard from Fedex and Flexispot on my Order. I reached out 3 days later to get an update and no one even knew what had happened. It was over two weeks since I NEEDED this desk. They said they'd send me a new desk through the Website Chat. I never got a confirmation email of this new delivery and after 3 more days, I cancelled my order and just repurchased a new desk hoping it would take faster time. NOW, I never got a cancellation receipt, I emailed order@ and contact@ - and called three times and NO ONE is available. I'm waiting 10 days and I will file a dispute but it's a SCAM Company. BEWARE.

    FlexiSpot Pro Plus Standing Desk E7

    The desk is 5-stars, but I need to deduct a star for customer service/experience. I got an E7 desk. The instruction manual that came with it was very unclear. The biggest issue: the instructions said to adjust the length of the support beam so that there is no more than 7.87" of overhang on either side of the desktop. Then, after confirming the length, tighten the screws on the support beam. I did this -- I measured the desktop, then measured the support beam, then tightened the screws. However, it was only AFTER this that I noticed the pre-drilled holes in the underside of the desktop. The instruction manual made NO MENTION of the pre-drilled holes. When I saw this, I realized I needed to loosen the screws and adjust the support beam length. Unfortunately, 4 of the screws were deeply inset, and rounded out. Despite the claim on their website that they offer 24/7 customer support via phone, my Saturday phone call went unanswered and I was automatically disconnected after 30 minutes. So instead, I sent a message explaining the situation. They responded asking for a picture/video so they could better assist me. I responded to that request with a narrated video on the same day. After 2 days with no answer, I sent a follow-up message asking if they had received the video, and if they had ANY advice. No answer. Radio silence. I ultimately ended up hiring someone via TaskRabbit to help me. He was able to extract the screws using a special screwdriver. The rest of the setup process was easy and we (him, with me helping 1%) finished within 30 minutes. I love the desk now, but it would've been nice to have my questions/concerns addressed by FlexiSpot instead of shelling out $200 to get someone else to help me.

    Standing Desk
    Zahir P.

    Ordered a FlexiSpot standing desk from Amazon and love it. It's as beautiful as the pictures. I had some minor issues with my desk and PATRICIA helped me quickly resolve them to my satisfaction! Highly recommend their desks.

    Photo 1: crack in desk. Photo 2: email inbox full

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    4 years ago

    Update on my review. I finally got one person to handle my requests to the end, and received my refund.

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    5 years ago

    It took some time, and a lot of effort but i finally received a refund for my damaged desk.

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    Page 1 of 2

    Ask the Community - FlexiSpot

    Review Highlights - FlexiSpot

    Received the frame, and the desktop came in a separate shipment but Niña was so helpful in getting my shipment expedited after not receiving it in a week.

    Mentioned in 4 reviews

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    Fix Fitness - Your Dream home Gym is more affordable than you think... Bring us your Idea and we'll make it a reality!

    Fix Fitness

    4.0(33 reviews)
    3.3 mi

    I was looking to upgrade the treadmill during the pandemic. The best part was when I called in with…read moremy requirements, Chris shortlisted the best of the lot (Matrix and Precor in my case) and guided me with options since there are so many choices out there to make from. It was then super easy and helpful to narrow down on the treadmill I needed. Treadmills are pretty heavy and we don't normally change them often. I think a good guidance is the key here, so we can focus on other things in life. He also recommended me to install a dedicated 20W power outlet for the longevity of machine (which was as per the manufacturer's recommendation) and a good quality mat with link to purchase from. I see how he cares for the customer and provides valuable data for us to decide on. Chris also offered me a good price for trading in my old treadmill. The price is unbeatable. All treadmills are serviced and as good as brand new for a fraction of the price. I did walk in to a showroom for a brand new machine which was much more expensive (after all discounts) for a lower level model. Chris also came by twice to install the treadmill and then the mat, as the mats were not in yet. I can't thank Chris enough for this machine. There is also warranty coverage and service available after the warranty expires. That's a complete package I would say.

    I don't typically leave reviews, but I wanted to thank Fix Fitness for fixing my elliptical and…read morethen servicing my treadmill for free! I wasn't expecting that. The technician also brought the correct parts with him so he could complete the work in one visit, which was nice and saved me money from paying for a 2nd visit. Definitely recommend giving them a call!

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    360 Fitness Superstore

    360 Fitness Superstore

    3.4(37 reviews)
    11.0 mi

    WARNING! WARNING! WARNING!…read more This was my experience with 360Fitness. My family and I purchased a commercial CA Fitness Treadmill for over $8K. An expensive machine but Tony and Geisha said it was a great machine. Also, I figured it would be worth the cost if the entertainment features (use of various apps) worked on the machine and would last several years. The first attempt of delivery the guys set up the machine and when we tested it simple things didn't work, Bluetooth couldn't be connected, the apps didn't work, also it was banged up. I expect an $8K machine to work effortlessly and to work flawlessly. We end up calling the sales rep telling Tony the issues. We found out from Tony, they tried to deliver a FLOOR MODEL not a brand new treadmill. They take the treadmill back and say they're ordering more but would let us use the broken treadmill as a loaner. (The treadmill itself worked but none of the entertainment features worked!) While waiting for the machine Tony leaves and we're stuck dealing with Geisha. Any time we called about the machine, she would over talk us or try to minimize our concerns about paying for a $8K machine. We had several months of little to no communication and were told the treadmill was on its way. Those delivery dates continued to pass. I ended up filing a claim because I was making payments on a product that I never received. Almost 4 months later the new machines come in and we're asked to test the treadmill at the store with the tech. The tech shows us how the machine works and as he's going over the apps like Netflix, Spotify, YouTube, etc the machine freezers. The machine and its issues was above the techs skill level. I found out through research that CA Fitness just has a UPS address. I believe someone close to this company owns the CA Fitness brand and the product comes from China. I believe they purposely tried to sell us the most expensive subpar machine possible. They thought we'd never check the features and they could get over on us. We never heard from upper management about our experience. What they're doing is truely criminal and unprofessional. It took awhile but I believe I only got a refund because I filed a claim with the financing company. If I didn't file the claim, I believe I'd be stuck with a piece of junk. I will NEVER shop here again and I advise you to do the same. Avoid, Avoid, Avoid!

    Great selection of sports equipment. Great sales person,…read moreknowledgeable and kind. Fantastic delivery and setup. Very kind and friendly as well as On-Time.

    Photos
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    360 Fitness Superstore - The Biggest Selection of Treadmills, Ellipticals, & Cardio Equipment at the Lowest Prices!

    The Biggest Selection of Treadmills, Ellipticals, & Cardio Equipment at the Lowest Prices!

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    NuEx Fitness - Training center

    NuEx Fitness

    5.0(15 reviews)
    15.9 mi

    This facility is top-notch. The professionalism and expertise that Mr. Julius Jones has is…read moreunparalleled. I worked in the fitness industry many years ago and know when I am being sold 'snake oil' and false promises regarding the capability of a personal trainer and fitness regimens. I attest that this is not the case with NuEX Fitness. Mr. Jones takes his time to explain the benefits of specific work outs as well as overall health. This facility is clean, open and welcoming and strays away from the stereotypical gym set-up (i.e, those that include heavy on cardio and weight lifting equipment only). This is a not a place where you will be 'sold', instead you will educated on how to be the best you.

    There are only 5 stars on Yelp but I would throw a few more in if I could. Julius and NuEx are the…read moreBest. We make the trek from Stockton to Tracy 2 times a week and it's totally worth it. He is excellent with our daughter. She loves all that she has learned and we couldn't be happier for the awesome improvement we've seen in her. She plays volleyball, practices Brazilian Jiujitsu and wrestles and she has felt so much stronger, more conditioned and coordinated overall. All credit and major kudos to Julius for his knowledge and expertise. In just 4 weeks she had a 10" improvement in her long jump! The location is great, right off the freeway and he has all kinds of toys and tools to work with. I can't say enough great things about him and the facility. Do yourself a favor and Stop reading reviews and call.

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    NuEx Fitness
    NuEx Fitness - Julius Jones, owner Nu Ex Fitness

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    FlexiSpot - officeequipment - Updated May 2026

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