I'm a repeat customer over the years and I love both the products they offer and the service they provide. They strive to get out the best experience for their customers, sometimes exceeding expectations. If you're looking ahead of time, that will be your best bet to ensure they haven't sold out of your preferred color or seasonal products. They promptly reply to your concerns and if you're local to Bay Area, can even hold your order if you want to pick it up. read more

Not quite sure what the difference between premium paper and regular paper is, but the process was quick and easy they have a great selection of lanterns for good value. Love my new dining table lantern. read more

I ordered an outdoor star light. It's not a light, it's only a shade. I'm disappointed. We buy outdoor holiday items lime tbis so they light up. Now we're supposed to buy a chord and lamp and pay an extra shipping cost. False advertising. Don't buy. It's a fold put piece of vinal that doesn't light up. Ugh! read more

Online experience: I have received excellent quality items and great service from this store. I just made my third order for paper lanterns. I use them in my home, and for parties. Great prices here, too. I prefer these in my house to what I see offered at 4x the price--or much more. Graceful, quietly cool, and they shed excellent light. They are commonly used in the film industry for the quality of light on camera. Anyway, I had to write a review because some people are horrible. If you don't get what you want, contact the company. If your deadline prevents you from doing that, it's on you. And there are stars in between 1 and 5. A quality problem, that the company is willing to correct, does not merit 1 star. And if some of your hand fans are imperfect, get replacements. They're made of actual wood and between 1 and 2 bucks apiece, what do you expect. So entitled and rude and clueless about how to conduct business in a civilized way. My photos show the 20" White Fine Line Premium Even Ribbing Paper Lantern, Extra Sturdy. It is larger than it looks, and the current price is between 8 and nine bucks. I buy two at a time for when the UV finally ages the paper to the point it discolors, but this one still looks new at 2 years old. (So much better than the one I got at IKEA.) read more

Paper Lantern Store - Home Decor Near Me - Union City, California

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Received exactly what I needed at a reasonable price and it arrived two days earlier than estimated (only 3 days shipping!). read more

Paper Lantern Store - Home Decor Near Me - Union City, California

Review purely for their online experience. We ordered over a dozen parasols on their website for use at a party this past weekend. If you are planning an event with a very specific theme - order early! Unfortunately, our first choice of white/off-white/ivory was entirely sold out - possibly due to the summer wedding season post-lockdown. Shipping was super fast and arrived the day after we received the tracking information. We did not know that they had a physical store in the east bay, so our package didn't need to travel far! All the parasols were individually wrapped in a paper sheath within the box and securely packed in. They are a little hard to open, and I was worried I would accidentally tear the delicate paper when I was struggling with it. However, our guests loved having the option to escape from the bright sun, and the parasols ended up being sturdy enough for repeated use. read more

Michelle is amazing!! I ordered x2 / 20" paper lanterns thru Wal-Mart to make a hot air balloon basket for a baby shower gift. Two weeks go by with no tracking information or order information. Feeling anxious, I called Michelle and she handled everything so well! She kept her promise of calling me back, tracked my order, cancelled the one from Walmart, took my order and sent my order all within a couple hours. read more

Such a cute find in Redwood City. They have their warehouse right in the back and the girls were so nice read more

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Not cool ! Opened package on my doorstep. If this is the way you deliver, I will NOT be placing anymore orders read more

Paper Lantern Store - Home Decor Near Me - Union City, California

I bought a string of lanterns, it comes completely disassembled, after assembling the light string didn't work at all. I changed fuse in plug, moved every light, and still broken. I messaged customer service, no response. Save your money, it's junk. read more

I ordered these for my daughters wedding and the company was very efficient with calling to verify exactly what I wanted and the shipping address. The Paper Lantern Store had the best prices of any store online and they also had the best array of colors. I called and spoke with a representative and told her what I was looking to do with the lanterns and the affect and she gave me some hints as to how many lanterns I would need. I did order many more lanterns than I needed because I was not sure if during the process of expanding the lanterns that I might rip one of them, but these lanterns were very sturdy and I think only one torn. The colors were just as they appeared online and even better colors if possible. The gold glitter one was simply amazing. This was one of my daughter colors so she wanted an accent color so I ordered large lanterns in the glitter gold. I also ordered battery operated orbs which were placed inside each lantern so when the sunset the lanterns would be lit up. After sunset the lanterns were gorgeous. I cannot say enough good things about the Paper Lantern Store and I certainly would order again from them. I will post pictures soon ***Battery orbs were not purchased from the Paper Lantern Store read more

When I couldn't find what I wanted at the dollar stores, Walmart, Party City, Big Lots, etc, we decided to do the online route. Paper Lantern Store had the best selection for the price! I spent $124 for 60 basic paper lanterns of various colors and sizes for our 20x30 tent. I received the package on time and in good condition, though the box was flatter than I expected. Each lantern with its metal expander and c-hook was packaged in its own cellophane wrap, and only lantern was busted (in the grand scheme of things, I didn't care). Didn't have to interact with any of their employees, so I can't comment on customer service. Very reasonable price for an extremely attractive look. Good color options, no complaints. Recommended. read more

Paper Lantern Store - View from the inside of our 20x30 tent; 60 lanterns ranging in size from 12" to 24" (after the party). Photo by Sarah N. - Home Decor Near Me - Union City, California

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A great source for paper lanterns, pompoms, parasols, favor boxes, and other wedding/party decoration goodies! The "store" is well hidden in a business park behind a nondescript door and minimal signage. There are no displays, but you can ask to see samples of anything you want to purchase. The staff is very patient and helpful. The selection of items is limited, but what they do have (in lanterns, etc.), they have in every color you want. read more

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I stumbled across this online store while looking for quality lanterns for my surprise engagement proposal. I was looking for some nice cylindrical lanterns but weren't able to find them at any of the local craft stores (Michael's, Hobby Lobby, Party City, etc). Asian Import Store has a huge selection of quality lanterns and other kinds of wedding decorations as well. The items looked nice and were decently priced. I ended up ordering a dozen of the 12" Beige Izumi Paper Lanterns. I selected the 2 Day shipping option and the shipment arrived on time. Though the tracking info was not emailed to me, a quick email to the customer support solved the problem. Having active customer support was a good sign. All of the lanterns came in good conditions. I planned for a Tangled-themed proposal and the lanterns worked out perfectly! I've posted pics of how the lanterns looked in the end. read more

Paper Lantern Store - cylindrical lanterns with Tangled sun symbols - Home Decor Near Me - Union City, California

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I initially wanted to pick up the 32" Blue LED Light Up Branches in order to avoid shipping charges since we're fairly local but after speaking with Michelle Yau at the warehouse, she explained that the orders had to be placed online first and we could then schedule to pick them up. After giving it some thought, I ordered 13 sets online and received FREE and very prompt delivery within a couple days! I am thrilled by how attractive the lighted branches are in the daylight with their subtle crystals and at night with a gentle glow. They add such class and romance to our humble home and I can't wait to give them away as gifts!! I definitely recommend them and look forward to ordering from this company in the future. read more

Paper Lantern Store - 32" Blue LED Light Up Branches, Floral Decoration - Home Decor Near Me - Union City, California

I love their lanterns! We hung about 50 of them on a pergola in courtyard for a garden event in our neighborhood, using a variety of sizes in line green, purple and lavender. It's was a real cost effective way to make it look so festive. The quality of these are great. Once the event was over, w e were able to take them down, flatten them and store them for next year's event. Highly recommend! read more

Very pleased. The lanterns were exactly as described and look absolutely great on our porch. I highly recommend the Paper Lantern Store. And their prices can't be beat. We will definitely use them again. read more

i was totally scam by this company. i order wooden fan for a weeding. quick delivery but poor quality. i dont know what to do with my fan. i can't offer that to my guest. read more

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Order lots of products for a party but only got to use a few because of weather. Everything I rec'd was excellent!!! The colors were vibrant and the quality good. Highly recommend! read more

Paper Lantern Store - Home Decor Near Me - Union City, California

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Great product and selection. Shipping was quick, and reliable. I would have given this company a star review, but they are often "out of stock." So when you go back to add to your purchase, they are not always available. You can't tell tell on a search if product is not available until after you click to purchase. It should show you out of stock as soon as you see the product. Otherwise, I will go back, and hope to find the product in stock. Shipping cost is a little high for small orders, but free for larger orders. read more

how refreshing to have such friendly, helpful and efficient customer service! i had questions about the cord i wanted to purchase and they suggested i send photos of my Vietnam silk lantern for review. they even returned photos and measurements to me to confirm that what i was getting would work. they also provided a link to bulbs that would work in the cord when i had trouble with the one i purchased at Home Depot. i'm super happy with my experience with Paper Lantern Store. i'd order from them again any time. read more

Awesome party supplies and superb customer service. I had an issue with a purchase and I reached out to their customer service department. Michele got back to me on a Sunday and by Monday morning my issue was resolved and I believe both parties were satisfied with the outcome. If you need party supplies Paper Lantern Store is the place to go. I ordered on a Wednesday and my items were delivered on Saturday! Fast shipping and excellent customer service. You can't ask for more! read more

Fantastic customer service! I had an item missing from my order and 2 items with lights not working. I wrote to customer service and hadn't heard back in four hours so I called the customer support number. Niki, was super helpful and sent me replacements for all three items. I received them earlier than the five days she anticipated. All items working as expected. Later that day, I heard back via my initial email message from another support rep. Considering I received a response in the same day I submitted my issue, they were pretty quick. read more

I purchased beautiful silk lanterns while in Hoi Ann Vietnam for my lanai but had no way to light them without an electrical cord and a socket. I was so happy to find this store online and purchased four lights and the remote for a very reasonable price. The lanterns look amazing at night and even flicker like candles. Couldn't be happier with my purchase. read more

This review is for their online site, not their physical location. OMG. This store is SOOO awesome! I would give it 5 stars if it offered a few more goods, but as far as service, price and quality go - DEFINITELY deserving of 5 stars. Will I throw Bachelorette party? heck yea! Will I also throw the Bridal Shower? That's what a good best friend does, so of course. Will they be nice? No, THEY'LL BE FRICKIN AWESOME.. First and foremost, I am a meticulous, crafty, picky perfectionist and nothing sub-par will ever have my name on it so you can trust I will throw some great shindigs. So what's the second most important thing at a party? The decorations! (because the drinks and food are obviously most important in my book). So the search for the perfect decorations began.. After wading through tons of crap and overpriced paper goods, I was lucky enough to stumble onto this glorious site! They have paper lanterns for about a buck a piece, paper pom poms for anywhere between $4-$15 for a pack of 4 depending on what size you'd prefer, and tons of other really affordable decorations in a wide variety of colors. $40 and a ton of paper lanterns and tissue pom poms later, they have gained a very happy new fan. The shipping was cheap and very quick as well. I have already recommended this site to 3 people. Decorate on my friends (for extremely cheap), decorate on! read more

I love shopping at this online store every time i am having a party, they have everything i need.. The products are not cheap looking and priced just right. I just hope that they would have free shipping for their regular customers lol. read more

I had recently became interested in paper parasols and wanted to get one but no where could be found except for eBay. So I stumbled upon this site while browsing google for answer and you don't understand how happy I am. This site, company or small business really knows their stuff! I took a look at ALL of their products and it looks legit and high quality. They have decorations, gifts and all sorts of accessories for almost any kind of occasion or event! They're so ideal for weddings, baby showers, little get togethers or even a tea party! I wasn't able to find good quality hand made fans for tai chi purposes but this site offers fans for all sorts of purposes, they're affordable, and flexible when it comes to buying large quantities. I kid you not, you will not regret buying or ordering from this site if you have some sort of event coming up. You really can't go wrong, I'm too excited for my order to get home. I'm purchasing and reviewing for their online site, they do have a physical store located in CA, small and not so obvious. read more

In the black hole that is EBAY or Google I found this gem hidden among a lot of rocks. I was assigned by my friend, lets call her "the bride", to find umbrellas for her wedding. I did a massive search on-line and then as a last resort on EBay /Google. Boy did I luck out, I'm not exactly sure how I found this place, but I did. I was surprised to find what I was looking for at a good price. Best of all, they were local. It took about two visits to their offices to get what I wanted. The bride wanted 24 multicolored umbrellas for her wedding. I talked to the owner of Asian Import Store and he said they were out of supply and I needed to come back in a few days for the new shipment of umbrellas. So for the next few days I badgered them with phone calls until I finally got word that the good were in the warehouse. I showed up just before closing and ordered my umbrellas. They pulled them out of the warehouse and the transaction went smoothly. With the exception of being called the "Parasol Lady", by the owner, I thought everything else was good. Its a great place to shop for wedding decorations. You should check out their website fist before going. Its not a store, its big warehouse. What ever you want to buy, they will need to go and grab the items from the shelves. read more

Love their selection & excellent customer service! I bought 34 large paper lanterns for my wedding, plus the acrylic crystal "ice" and various other goodies for my wedding. They have fantastic selection and I love that I can just drive over there and they'll help me figure out lantern size, etc etc I usually call ahead to see if they have what I need in stock and they get the order ready for me, waiting at the front counter. How fantastic is that?! Huge bonus that we live only 5 mins away! read more

Customer service was AWESOME!!! I ordered the wrong cords to use in my star lanterns, but didn't realize it until after I paid for my order. I sent them an email and told them what happened and she changed them out for the right ones, before shipping my order. She also gave me the 10% discount code, and I ended up getting a refund even though the correct cords were more expensive. I will DEFINITELY order from them again!!! read more

Aww I thought I'd be the first to review this place! Anyhow, I was hunting for papered goods to decorate my house for my engagement party last May. I used their offshoot website - www.paperlanterstore.com - to buy several colorful lanterns. Unfortunately, many of the the colors and sizes that I wanted weren't in stock. (Especially the "natural" colored ones.) I ended up ordering too many of the wrong size and wanted to see certain colors in person. So I drove my ass 30 minutes up the bay to check out their warehouse. My returns and exchanges went smoothly. They understood my situation and didn't give me a hard time. They also went back to bring out a variety of colors for me to look at (I don't always trust the website colors.) The girl at the front was very nice, and helped with everything I needed. They also gave me a free fan (cheap, but nice thought) because I bought so much. :-) 5 star service, with 4 star review b/c the things I wanted weren't in stock, and they weren't sure when it would come in. But I definitely recommend this place for good deals on asian decor! read more

I found this store while Googling for paper lanterns to decorate our yard for our son's wedding reception. They had the best prices on lanterns and reasonable shipping costs, so I decided to give them a try. First, the package arrived very quickly. I was amazed at their speedy shipping. Second, their customer service has been outstanding. I wrote the company twice. Both times I received a personal reply within hours. One of the lanterns' wire frames was broken. I emailed them about the problem and a free replacement was sent immediately. I have been very pleased with Asian Import Store's products and service and would gladly purchase from them again. read more

I spent a few hours browsing through their website trying to decide if I wanted lanterns and parasols. I ended up ordering 6 28 inch fuchsia paper parasols $47.28. They shipped me red parasols, I called them and they emailed me return labels to ship it back. My correct order arrived a few days later. The 28 inch were the prefect size. They looked really nice in my wedding photos and they kept my bridesmaids shaded from the sun. Now they are sitting in a box in the corner of my room...garage sale maybe? read more

These particular lanterns are extremely cheaply made. Also, the colors pastel colored ones are so light that the color is barely distinguishable. Will not purchase from this company again. These are going in the goodwill box. read more

I love this store!!! They have a huge variety of things for inside and outside your home. Very reasonable prices and great quality. Will be ordering again. read more

I am so impressed with the Paper Lantern Store! First , their prices are amazing and their selection is so extensive from product to sizes. I received my order quickly with free shipping! What a bonus! I did not open it right away . When I did finally open the package, I learned that an item was missing. I immediately got on line and sent them a message stating that I needed it ASAP for a function in a few days. Sure enough they were all over it and it was delivered in time! Thank you Paper Lantern Store! You are awesome! read more

Paper Lantern Store - Home Decor Near Me - Union City, California

I received my order so fast. I was very happy because I am making Christmas gifts with the beautiful doilies.

The absolute WORST company I've ever had the displeasure of dealing with. Their customer service is rude, then non existent. I placed an order and waited 2 weeks for the item to arrive, all the while, sending them emails inquiring about my order. I was blown off each time by being told "it's on the way". I had to purchase the items locally when the package never arrived so I emailed them explaining that fact and asking for a refund (still no package). They said NO. They told me when the package arrives to decline it. THE PACKAGE DIDNT ARRIVE!!! Now I'm out a lot of money because they stole my money and never sent me what I paid for. DO NOT DEAL WITH THIS COMPANY IF YOU VALUE YOUR HARD EARNED MONEY. THEY SUCK! read more

I found them on Amazon and then I found them online so I ordered direct and they were fantastic! I had to change my order after I placed order and they changed it with no issues plus they shipped everything in a secure way so nothing was damaged during shipping. Everything I ordered exceeded my expectations and I can't wait for my daughter to get her present because she's going to LOVE IT!! My order was for 3 lighted steel signs, 2 - 4" string lighted lanterns and fairy lights. Thank you Paper Lantern Store I will definately be back! read more

The fairy lights are good quality and shipped very fast. Their customer service is 5 Star, I had one little bump in my order and it was addressed and remedied immediately. Completely satisfied and will do business again read more