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San Francisco, CA

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FLEXFORM San Francisco

4.0 (4 reviews)
Open • 9:00 am - 5:00 pm

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1 year ago

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Roche Bobois

Roche Bobois

4.1(79 reviews)
0.1 mi•Mission Bay
•$$$$

Dearest Hannah, You are truly a sweetheart! Every time I…read morewalk into the store, I can't help but admire your warm and welcoming presence before I even begin looking around. Your kindness and incredible customer service always make my shopping experience a delight. Thank you for always going above and beyond--I truly appreciate you and our very dear Joe. Best Minoo

It took 9 (NINE) years to respond to my review. Think of how much further your reply could've…read moretaken you, had you taken this "into consideration" (& actually *apologized* earlier? I tried giving Roche Bobois a second chance when my dying dog unknowingly marked my $3000.00 coffee table. I brought it in to see if you knew of a place to repair it. I was shocked that a coffee table of that price, that looked so much like cement, was in fact PRESS WOOD!! (A $3000.00 cube of particle board) The salesman who had helped me, gave attitude and turned me away.- saying they wouldn't assist me with such an inquiry. It was the first, & last piece I will ever purchase from your organization. And yet you still send me your catalogue like it's 1982. In the end - know this: everything that glitters isn't gold. In fact, at Roche Bobois it's probably particle board. They don't give a crap about their sales team, as you clearly see it took them nearly a DECADE to respond. And not an apology in sight. AVOID this business and spend your money on QUALITY goods at a company who actually cares AFTER you tap your credit card!!

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Roche Bobois
Roche Bobois
Roche Bobois

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IKEA - Lunar New Year activity in store - Calligraphy 2/21/26

IKEA

3.3(166 reviews)
1.1 mi•Union Square, SoMa
•$$

I previously mentioned that the Ingka Centres parking garage wasn't free, but you actually get one…read morehour of free parking when picking up an IKEA order or purchase some things inside. The customer service team gives you a validation barcode to scan when exiting. I've used the pickup service a few times now and the location has been super easy. The check-in process is simple, the staff gets your order quickly, and I'm usually in and out within 15 minutes. The IKEA food court has a limited menu, so don't expect items like chicken tenders or smoked salmon. The Saluhall is next door and has more food options, if you're looking for something different.

Plenty of staff in the store to help you find and purchase. We had a 10' van that wouldn't fit in…read morethe parking garage, so we were told to go to the loading dock and customer service to let them know to deliver thru the loading dock. There isn't a path to customer service from the loading dock without having to walk on Stevenson (which smells like urine and has people sleeping on the sidewalk on a Sunday afternoon). So, finally make it to customer service and waited 30 mins while ONE customer service representative worked thru the queue in line. On a Sunday afternoon, ONE (nice) customer representative to help everyone picking up orders, returning, and anything else for which someone needs to go to customer service. Then, walked all the way back around to the loading dock, thru the urine smell and sleeping people and the order wasn't delivered via the loading dock. So I walked all the way around AGAIN and finally delivery. IKEA has plenty of security guard in front of the building and needs to work on cleaning up the street behind the building.

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IKEA - Lunar New Year activity in store - Calligraphy 2/21/26

Lunar New Year activity in store - Calligraphy 2/21/26

IKEA - Frozen yogurt @colorful.eats

Frozen yogurt @colorful.eats

IKEA - Upstairs

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Upstairs

FLEXFORM San Francisco - furniture - Updated October 2026

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