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    Flex Spine and Sport Physical Therapy

    5.0 (2 reviews)
    Open 7:00 am - 6:30 pm

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    8 months ago

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    I've been going here for nearly 25 years, and it's hard to put into words how much this care has…read moremeant to me. I started in my mid 30's with ongoing back issues, and over the years, they've helped me stay active and functioning despite severe disc degeneration, bulging discs, scoliosis, and arthritis. I was even told by an orthopedic surgeon years ago that I likely wouldn't be walking past age 35, which makes the care I've received here even more meaningful. They've also cared for my kids through years of intense sports like gymnastics, figure skating, and hockey all the way through college. Having someone you trust with both your own health and your kids' says everything. But that review deserves one of its own. For now, Dr Chris' care with my 3 kiddos has been incredible. What keeps me coming back after all these years is the genuine care and compassion. I've always felt listened to and supported, and everything is explained in a way that actually makes sense. The staff is just as kind and welcoming, which makes every visit a positive experience. I recommend them to friends all the time without hesitation. That alone probably says more than anything else I could write.

    I went to AZ Chiro to see the team for a persistent shoulder blade ache I've been dealing with for…read moresome time. They took X‑rays on my first visit, and I returned the next day for a follow‑up consultation and adjustment. Within 48 hours, I was presented with a very aggressive sales plan: a 10‑week program for $4,500 cash, or a one‑time payment of $3,500, requiring at least 3 visits per week and several machine‑based treatments. After that experience, I will not be returning. The business model felt more like a high‑pressure sales funnel than patient‑centered care. The treatment plan they pushed was extremely expensive, especially considering I have continued my own therapy & the following week, I went back to my trusted chiropractor in the same area, who did not nor has he ever pressured me into thousands of dollars of prepaid treatments and has helped me tremendously at a far more reasonable cost. It's unfortunate, because I went in hopeful, but I left feeling uncomfortable with their sales only approach and won't be going back.

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    I've been seeing Candee over a year now and I have never had a better experience with a medical…read morecare office before. I came to Prestige as a disillusioned patient from the churn and burn Banner Clinic experience (horrific and impersonal). Candee and her small but mighty staff are the most responsive, caring and conscientious people out there. Never have I been left hanging (ahem Banner, who took a year to get my well woman billing correctly submitted for payment to my carrier and billed me $800 in the interim) and when I call Candee or message the portal I get a same day response. Candee has helped me lose weight, fix my A1-c and cholesterol, and has gotten my preventive work all done in record time. I now have a CPAP machine and sleep well for the first time in years. She takes time to understand how my body works and I've literally never had a visit with her that was less than 40 minutes of solid face time resolving my health questions and concerns. My quality of life is so much better because I now have a true partner in my quest for better health. Seeing Candee has changed my health and her expertise and care has vastly improved my life. She is the best practitioner out there.

    How good can a primary care practitioner if you can't get anyone on the phone ever? I called and…read moreleft a message asking for someone to call me back to make a new patient appointment. No one called back A week later I called back again and left another message. Again no call back. I get maybe there was an issue not getting the first call back, but two times. That's just bad business. If you can't a business to call you back after two calls/messages, then they don't want your business.

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    Just had an appointment with my health care PA, Holly Offenberger. She is the best…read more This year has been a trying one for my health. I've been in the hospital for over 6 weeks. A one week stay in February and a 5-week stay in July/August. Plus, a surgery in June. It's just a combination of weird things. But throughout it all, I have been fortunate to receive excellent care. And Holly has been outstanding. She really cares about her patients.

    Office personnel are not health care givers. They have no concerns of your issues…read more But the young lady at intake on 10/02/2025 counter who thinks her name is Serene. No that's right that's the way she answered me. I couldn't see her badge so not sure on the spelling. I entered the building at 6:54am with sun glare in my eyes. I had appointment at 7:15 and was15 minutes early as asked. I looked to the right were check is. As I approached the desk there was a closed sign I started to ask if they were open but the person I've mentioned laid out a sign in sheet. Now that I was at the desk I went ahead and signed in. Not knowing that the people there hadn't signed in. I apologized t I felt I had been rude. But Serene was going to show me. I would wait to the last to be checked in ok I get it your a mean person. But I could hear her tell one lady that she was going to make me wait. I wasn't trying to get in before my appointment I understand how labs work. But this type of action from a (health care provider??) is sad I'm sure I'm not the only one that she has dealt with in this manner. She managed to get me so upset that I was crying and shaking so bad. One of Banners Team came out to me. I didn't go looking for her. I explained the situation. She told me she would look in to it. As I did go back to get my blood work done. I asked why so mean her reply and the phlebotomist that a was out of hand. I made no threats I so upset by her actions of being so mean. Her reply was I jumped in front of everyone and said your appointment isn't till7:15. Exactly so just check in first on and mention your appointment isn't till 7:15 there are people ahead of you. That sounds just a bit more professional and bit caring. Not just for me but the others would know I'm not in front of them. This person might need more time training in customer service. Now I have been using Sonora Quest in this area for 10 yrs. Assuming that they all open 6am. This facility opens at 7 am. Which I did not know since I've never been there. But doctor wanted work done at his facility. That WILL NOT HAPPEN AGAIN. Just here sharing my experience. which still keeping wound up nausea shaking. Maybe she just doesn't understand how being mean especially people who are already frightened of what bloodwork might show. I would put no stars the phlebotomist wasn't a person in charge of her office. She listened to her office person without even taking into consideration how I felt or listened to me. I hope this helps others to be prepared

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    Flex Spine and Sport Physical Therapy - sportsmed - Updated May 2026

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