We hired Specialty Flooring in Roslyn to install carpet in two rooms and were really pleased with…read moreboth the turnaround time and the price. Their rates are very competitive compared to the bigger flooring companies, but the quality and service were top-notch. After seeing how great the carpet turned out, we decided to have them redo our kitchen floor--and I'm so glad we did! The job was finished in just a couple of hours, and everything looks fantastic. Tom, who runs the store, has a wide variety of samples you can browse and even take home to see how they look in your space. The entire team was pleasant, professional, and easy to work with. We'll definitely be referring Specialty Flooring to our friends and family!

Well, let me say -- Good companies, especially contractor type -- require a good relationship. The…read morecustomer and the company -- MOST especially the installers -- have to learn from each other. Specialty floors staff whenever we have used them does just that. They want the job to the right. They want the job to last and not have to do repairs. Our carpets are from them. Now, our new kitchen floor has their touch. This new project, especially, was a learning experience for me. Our house is small and presented some very unusual problems for the installers. Together, they did their thing and we resolved the punch list of items. Each house is a unique entity. Each house has its own special weirdness. Good contractors can adapt. Homeowners can learn from the installers and the staff, owner and administration. Grateful to all the EXTRA time that they took for me to make me one happy camper.

Let me share an exceptionally odd experience with this company. I was visiting from out of town to…read moreassist an elderly relative with the installation of a French drain to address a basement water issue. That process meant destroying old vinyl sheet flooring in two locations. I called Easton Flooring and Steve came out the same day to look at the work. He measured, we spoke about materials, the work, and that I would need a plumber to remove and reinstall the toilet, washer, and dryer. Each area was small; on the order of 50-60 square feet, but given that it looks unsightly and is a trip hazard, it has to be done. One area had some carpet rolled back that needed to be stretched and anchored. We had a great discussion, and Steve told me to expect an emailed bid in a few days. Later that day, I received the bid; about $3,300 for about 100 square feet of glue down vinyl planks. I thought that seemed high, so the next day I visited the showroom and met with Juan; Steve was off as it was a Saturday. I explained to Juan that we needed to lower our price and I asked about a floating floor. We chose a color that they had in stock, and Juan indicated that this approach should bring the cost down to about $2,000, give or take. Much more affordable for the elderly relative who owns the home. I was excited as I got the impression that these folks would do a great job. I called to schedule the work, couldn't get in touch with Steve. I had already explained that I wanted to schedule the job out a few weeks so I could be there to help my relative and to clean afterward. Several calls went unanswered by Steve. Spoke with Juan a couple times; he said Steve was the only one who could schedule. Finally heard from Steve via email that the price would be about $2,800, not around $2,000, even with the less costly material. Oh well, I'm sure it's more work than I imagined, prep and all. But still, he wouldn't schedule the work. I emailed again and asked point blank if there was some reason he didn't want the job and his response was that I should get someone else; he was not going to do the job for us. I'm flummoxed. We had a great meeting with him and he never mentioned that he wouldn't want the work. Maybe it is too small, maybe he holds an unspoken prejudice, maybe I did something that rubbed him the wrong way. No matter what, I've never been treated so unprofessionally in any dealing with a tradesman. I wasn't sure how many stars to mark; they have a nice showroom, and they seemed like nice people, but this whole thing left me feeling discriminated against and left my relative with a dangerous trip hazard floor situation. I can't recommend them.

We previously hired Easton Flooring to replace carpet in our master bedroom and on our stairs and…read morewe're thrilled with the results. When we recently purchased a new home, we knew we had to call Easton Flooring for our carpet needs. They showed up on time for the estimate, followed up the next day with pricing and took the time to provide guidance on our carpet choices based on how the spaces will be used. We also need a specific installation date which they were happy to accommodate. So refreshing to get great service! Hire them!

Rob was extremely responsive, knowledgeable and professional. He quickly (and accurately) took…read moremeasurements and advised us on the best carpet for our basement. He doesn't put on the hard sell, he really wants you to be happy with the product. After receiving a deposit, he quickly ordered the materials and scheduled the job within days. His team was especially courteous, punctual and skilled. My basement (soon to be family room) looks amazing! I couldn't be happier. Thank you for everything!

Excellent work Fast service…read moreOwner does the work I needed a carpet repair in my finished basement. I had pulled the carpet up myself and left several areas of the end frayed. Rob came out himself, installed the padding, and put everything back together as good as new.

Eduardo and his team did a fantastic job on our hardwood floors! Scheduling was easy and the job…read morewas done quickly. Definitely recommend

Very responsive and easy to schedule with; fair prices. And quick work! Recommend supporting a…read morelocal business.

We went to Avalon to pick out tile for a new master bedroom shower. Since we were replacing the…read moreshower only, we had to find a tile that would blend in with the existing floor tile and other tile. Jenna Steiner actually found the tile for us and it coordinated beautifully. She was welcoming and make us feel comfortable when we were all working hard to find the tile. We are very pleased with the finished product.

We were shopping for wall tiles for a new shower, and vinyl flooring as we were redoing our…read morebathroom. The selection was HUGE !! (That made our job harder - but after several visits, we narrowed it down a bit!). Our salesperson, Jonathan R. was amazing as well. He answered all our questions, gave us some advice, and was someone we really enjoyed working with during the process. Once we ordered the product, it was ready for pickup in less than a week. I would not hesitate to recommend Avalon (and Jonathan) to anyone - and if I ever redo part of the home again, I will certainly go to Avalon Flooring!!

I recently had my flooring installed by Philadelphia Flooring and they did a phenomenal job. I am…read morevery pleased with the professionalism and promptness of this company. My daughter was equally impressed by their work. Thanks

Cannot say enough great things. Very responsive and communicative through the whole process. Love…read morethat they bring samples so you can pick your materials on site. Installation was quick and well finished.

Just wanted to say that Karen Bronwyn was very helpful and knowledgeable. Would recommend the store.read more

Purchased flooring at Lomax. Pd $50. for room sizing. Went back to have flooring installed and was…read moretold the room had to be resized again. Went back for installation and was told wrong flooring selected and for an additional $500. in price would do it. Refused the bait and switch and Store Manager said pay 50% down (which I did) to get installation. Tried to get installation and was told by manager that 100% had to be paid prior to installation. Why did they accept 50%. I can't get my floors done until 100% is paid. I refuse to pay until job is completed. They have over $850.00 of my money and won't do job. I want the job done or my money refunded. Manager accepted 50% down to do job and balance payable on completion. Why did he say he wanted 50% down. I paid in good faith. They wanted to bait and switch. Terrible store and terrible customer service

I messaged here on yelp regarding replacing flooring in our 3 story home and was put in contact…read morewith an individual named Phil. We spoke on Monday and had an appointment scheduled for an estimate today (Thursday) at 12pm. Phil never showed up. This is very frustrating as we moved things around in the middle of the workday for this appointment. Very unprofessional

We had used Carlos for some carpet back in the day. I had no idea they do flooring options too. Had…read morea good experience at a very reasonable price. Happy to be able to use a neighborhood place instead of those big box stores.