Joe in bike repairs answered our initial phone call. Knew exactly what the problem was. Told us…read moreto come on over and problem was fixed within a few minutes at a very reasonable fee. We are super happy and grateful

his review is overdue. I have been buying my bikes, parts, and having maintenance done at Sports…read moreLTD for over 20 years. The customer service, quality of work, and selection never leave anything to be desired. They are the first place I suggest anytime someone wants to get into biking or looking for good camping gear. I participated in the Tin Man this year, and if it weren't for Joe and Sports LTD I wouldn't have been able to. Joe and his wife were there bright and early. Since they are a Specialized dealer they just happened to have the exact nut that was missing from tire. This experience is the exact type of service you can expect from Sports LTD.

When I think sporting goods I think hunting, fishing, camping gear etc. Dicks has really just…read morebecome a shoe and clothing store. The fishing, hunting and camping departments keep shrinking more and more all the time. I used to get some great deals, especially during Black Friday. Not anymore. I rarely shop there now I'm

They stuck the big purchase label on the plastic covering! This is a gift and I do not want the…read morelabel on the packaging! Plus, the clerk couldn't even print me a receipt. So I'm stuck with the plastic bag all covered in order information. They don't even put it in a box. I was disgusted.

With no disrespect to Sun, Redding is not Daly City. Our community is driven largely by the nature…read morethat surrounds us. Therefore, the heavy focus on fishing and outdoor sports. That being said let me give kudos where kudos are due...... 5--Star Service ***** I went to Big 5 to look at - and hopefully find - a pair of shoes to replace my very worn Coleman hiking sneakers. There was a clearance sale out in the parking lot, so I spent my first 15-20 minutes trying to find something in my size and try them on. Unfortunately nothing there fit the bill. So I went in... I was greeted by a kind young lady in the footwear department and spent the next hour sending her into the back many times trying to find just the right pair. She (Amanda) was very knowledgeable and friendly. During all this time she engaged most of her customers in small talk while helping them. I felt quite at ease and not rushed. Not once did Amanda show signs of stress, but instead, was patient yet prompt with each customer - even when there were lots of us there at one time. Her knowledge of footwear was shared with me and helped to pinpoint what styles of shoes I should be looking at. With her direction and patience I finally singled-out a pair of New Balance cross trainers (622's) which were surprisingly light as well as supportive. Their comfort was far beyond that of the Asics and the Nike's (which were the lightest of the bunch but did not fit my foot well at all - bummer), and the Dr. Scholl's which were heavy yet gave no upper support. The majority of what I tried on were either too thin or too small though they were stamped in my size. The service there can't be beat. And I'm sure if they don't have what you're looking for, they are more than able to direct you to a store (either locally or regionally) that can assist you. I would like to add that John was very helpful as well. He made it a point to come over and see if I needed any assistance, and he did it with patience and a smile. Do they have THAT in the Bay Area? ( sorry, I couldn't resist )

I took my 4-year-old grandson into your store today to buy soccer shoes, shin guards, socks, and a…read moresoccer ball. We had been shopping for about 20 minutes when he suddenly needed to use the restroom. I was shocked to be told that there is no customer restroom and that I could take my 4-year-old grandson to the gas station down the road. Seriously? He is FOUR YEARS OLD. At that point, I was so upset that I left the store without purchasing a single thing. I will never shop here again. You just lost a customer, and from now on, I'll be taking my business to Dick's instead. I understand that businesses have policies, but refusing a bathroom to a small child and simply telling a paying customer to take him to a gas station is completely unacceptable. The way this was handled was extremely disappointing and left me angry enough to walk out without buying anything.

Overpriced, has a good selection of items but usually is very expensive. I have never seen anything…read morein there under 24 dollars. Items are usually in stock and has a wide variety of tems and mediocre customer service. I love browsing but never bought anything there

This was my first time going in this store and wow do they have​ a selection! The cashier was very…read morehelpful with me trying to find a particular warriors jersey! They didn't have it there but had it online and offered free shipping! They went above and beyond my expectations c: I'll be coming back more often!

Good store but the hours are never consistent. It's Sunday afternoon and when looked up time to see…read moreif they were open and they said until 4. It's 10 till 2pm and they are closed. This has happened before.

This little soccer shop was great. My husband and I went there to get some gear. The owner was…read morethere and was very knowledgeable and able to help us find what we needed and were looking for. The prices weren't bad either. They seemed to have a wide range of prices on the products. And since we were on a small budget, it was nice to have cheaper options. I would recommend checking them out if you are looking for soccer gear.

Buy one get one half. Wasn't looking for anything but a…read moreclearance pair lead me to a new flip flop too

I'm sorry to have to give this store a bad review. I did not witness poor customer service as some…read moreother reviews claim. The staff was very nice. However, the company policy is to sell shoes made overseas that have some sort of easy wear off coating on the sole of the shoe. After a few times the bottom of our sandal looked like the one in the photo. The store staff claimed that is normal in the industry and normal for many *not all* of their shoes. I have never seen this on a pair of shoes before. When we asked for a refund we were refused. It was only after applying repeated pressure that we were offered a refund. Take a look at the photo of the shoe and tell me if you think that is normal wear for wearing a sandal to church and to a restaurant (total of 3 times) on Mother's Day. Then after getting a refund, I shared the story with someone at a local beauty shop and the lady next to me said she had a similar story--only hers was worse. Since no one on here has complained about the policy of selling shoes with coatings on the sole that wear off...I thought I would warn people. Make sure that whatever you buy from them does not have a coating on it. The store has no warning signs. Two people I have spoken with either fell down because of this problem or almost fell (the coating snagging and making them start to fall. Also, they typically do not do returns like most stores. They only give store credit. That's another thing to beware of..(I will add photo if yelp lets me...right now i'm not finding that option available anymore. Not sure why)

They act like masks aren't a thing. Front door says mask required and let people walk in without…read moreit. Disgusting management.

Bobby is the associate who helped my wife and I today after We got off work, was asking for sizes…read morecause We would order online, he was amazing and made conversation, unlike most places and people these days. Funny, respectful, very professional. He knows his shoes and made my experience very pleasant. I felt like leaving this comment for the people coming here to see reviews and for bosses(etc) he's a keeper for sure

My all time FAVORITE one stop shop. I get my kids dance items (always in stock) and special little…read moregifts. They are always ready to help me find exactly what I need!!

Very "Student Centered" group, positive, well organized...a very creative welcoming…read moreorganization...thank you! Patricia

The best dance store in Redding! They have the nicest staff, and they're super helpful and…read moreknowledgeable about the items they are selling. They have tons of options for shoes, leotards and other dance wear items. I really enjoy getting my pointe shoes fit here, they are super professional and helpful!

Cute store, but when I purchase the wrong size and they did not accept returns/exchanges, that…read morediscouraged me from shopping there.

Best place in Redding to buy shoes from a customer service standpoint. My wife bought another pair…read moreof shoes from here recently, and it was an extremely positive and comfortable customer service experience. A couple of weeks later, a manufacturing defect showed itself. Morgan, remembered my wife by name and went out of her way to find a like for like replacement. I understand that she has recently been promoted to store manager and her efforts to make things right exceeded anyone's normal expectations. I don't know if the shoes were discontinued or what but they were not able to find a replacement; but E wound up with a different pair of shoes that likes equally as much. Stop in and see Morgan. She has skills when it comes to working with people. Always pleasant, never pushy or rude and absolutely respectful. Not too common these days.

Beck's is a great choice if you have any foot problems. They carry the best brands for picky feet…read morelike mine. I went in today and Morgan helped me right away. Gradually more and more customers came in and Morgan took care of everyone one by one in the order they came in, patient, knowledgeable and unhurried. I was a fan when the store was Johnston's but I think the service now is even better.