I just called and wanted to talk about my options for a permaguard claim. Casey in service sounded…read morelike a wounded animal. "We don't take care of that". Pretty pathetic response for a service call. Do better.

SERVICE: Called them three times over a four hour period. Each time asked for service. No…read moreanswer after 20 or so rings. Going to go to a place that answers their phone!

We were traveling from Minnesota out west for a snowmobiling trip when our truck started acting up…read more I left a message with the shop around 2 AM, and by 5 AM they responded saying they would do everything they could to get us back on the road. As soon as the doors opened, they got us in right away. Everyone at this shop was outstanding -- helpful, professional, and genuinely caring. The level of service here is something other shops could learn from. Thank you for not only getting us taken care of, but also allowing us to fix our trailer in your parking lot while you worked on the truck. Your team made a stressful situation so much easier. We truly appreciate it.

These guys were absolutely fantastic. I had my truck stolen but when it was found the thieves took…read moreall the keys. Back in 2018 my DEF system went out when I was in Montana traveling. The diesel mechanics said they could repair it for $5000 or remove the DEF system for $1600. I chose to remove it. Now 2026 my truck was stolen and was recovered with no keys. No body in the area would work on it to get new keys cause of the missing DEF system, especially the Ford dealership. I went to Rapid Diesel and talked to them. They said they could take care of my problem of no keys and check the truck out for any other issues. They were great to work with. They notice that the brakes have been rode hard and desperately needed replacing which they did. They were very upfront with everything, no surprises. Next time I need diesel repair in Rapid City there is no question, I'm going to go to Rapid Diesel. I can't say enough good about them, they were great.

New to town my daughter recommended me to Jeremy who treated me very well and is my new mechanic. I…read morerecommend him highly.

Travelling from MN on vacation with my wife. By the time we got to Rapid City my brake pads were…read moregone and were grinding metal on metal. I was very stressed not wanting to drive around Rushmore and Needles Hwy with no brake pads and figuring I wouldn't be able to get the van into a shop for at least a day or two. Also, not knowing the area I was worried about getting over charged because I was in a tight spot. I saw that CJ's had good reviews and opened earlier than any other shop. I was there at 720 the morning after getting to town. They got me in immediately and had my van fixed up with new pads and rotors in about an hour and for less than I paid at my usual shop back home! They saved our vacation! Friendly, fast and honest. Highly recommend. Thanks to all the guys at CJ's!

I read some of the previous reviews and not sure why they were poor. The guys did a great job. I…read morehad a transfer case with low fluid, and they topped it off for me. they were quick with their work in the break room, offer some great cappuccino

Wow. First, I was just impressed that they answered their phones. The man who answered, was so…read moreprofessional and able to give me a quote that was very favorable. I showed up soon after, and they took care of changing my oil in less than 10 minutes, These are some of the most polite and team-oriented service people I've ever had the occasion to engage. After the work was done, they offered me a first responder/military discount that made my price even lower. I would so gladly let them repeat the service in another 5000 miles!

Window motor failed and while it could not be repaired today because parts need to be ordered, they…read moreset us up so we could continue on our trip without delay and helped us order the part at our destination. And then refused payment since they didn't complete the repairs!

So honest and the nicest people , I have met in years in any service industry .. Traveling thru…read moreRapid City on the freeway got a huge Rock Chip in my windshield .. wasn't sure if my car was even safe to keep driving .. I looked them up and drive over .. they took my car right in and fixed it for no charge in 15 minutes.. I had to insist to give them a tip for their service and time Thank you .. in this economy I couldn't believe it ..

The employees are amazing and so nice! We stopped here during a vacation trip for an emergency tire…read morerepair ...long story short, car rental agency gave us a car with a leaky tire in CO -- originally thought temp change was the issue but quickly found out it is a real leak.... called them and they immediately got us in and repaired it. Cannot recommend them enough!

We were visiting the area around Rapid City Sept 14-19, and had the misfortune to get a nail in our…read morerental car tire! Called the rental car service and it was going to be several hours and we happen to notice Hill Tire just down the street. The guys were great! Treated us well and took care of our tire problem promptly. Thank you Hill Tire & Supply!!

A bit of a rocky start, since the morning crew did not know the evening crew said to come on in ,…read morein the morning. Once that was straight, they got us filled up, and even sprayed down the truck, so that we would not have any beet juice staining once we got home. Fast, friendly, great local business!

I bought a motorhome in Reno, NV in May. I called around to get new tires and found I could only…read moreget two expensive tires or six really REALLY cheap tires made in China. I had a trip planned and tried to get tires arranged for Salt Lake City only to be called and told they could not get them in time. I called Dales TIres and not only could they get them, they could get Michelin's at a reasonable price. So I ordered six. The tires were in as ordered, the appointment was on time and they were done in an hour and a half (15 minutes per tire.) While they were working I was in the waiting area talking to the local manager. Nice guy. He gave me a lot of info about housing in the area as I am interested in moving. It was nice after Reno and Salt Lake City to find a place that could get the tires I wanted, when I wanted and put them on without waiting all day. If you have a motorhome and the tires are getting a bit aged, combine a trip to the Black Hills with a stop here for new tires. It will work out well, it did for us.

Great place and great people!! Cody and Todd are great!!! Helped me in a bind!! Was traveling to…read moreSturgis motorcycle rally and blew a tire on a trailer. They dropped what they were doing and got me up and going in 10 minutes!!!

bought tires and 24 hours later, apparantly picked up a nail. they would not do anything about…read more peerless, bargain barn, tma, speed center/ tyrell tires, everywhere has a warranty with their tires. either poor salesmanship that wouldn't offer it or poor company standards. we always purchased our tires here when it was dales tires for all of our company vehicles. never had an issue! they were a company with integrity. pomp's can suck it!!!