I love Scheels and wished there was one in my own state. So when I travel to other states, I always…read morelike to see if there is one in the state I am visiting. This location is in the same plaza as Ross and Boot Barn, with plenty of parking. Scheels in general is a dog friendly store, so I visited this store with my little girl dog and my husband. We were greeted by a few friendly employees when we entered the store. This store is a little smaller than some of the other locations that I have been to, as it did not have a ferris wheel in the middle of the store, but they do have a cafe that sells coffee and tasty sweets. There is also a bowling alley, which cost only $1 for 5 frames. My husband and I ended up playing a round each while we visited. Our visit was fun and pleasant. We enjoyed browsing the store after playing a short round of bowling. If I lived in the area, it is most likely that I would be a regular.

This place is amazing! Plenty of everything from golf to firearms to whatever. Prices seemed fair…read moreand the customer service is number 1, period! After spending around 30-45 minutes here with the wife, we were greeted and asked if we needed any assistance by no less than 6-8 staffers. That's pretty impressive, given these days and times. One thing is fir sure, we will be back.

Ordered a shotgun online. Last one left in U.S. at the time, so it shipped to the Rapid City store…read more E-mail said, "Come pick it up !" So, 1st trip to store... the fudds told me they couldn't sell it to me because I was an out-of-state resident. Another guy came over and said, "They're wrong ! I'll write you up, and the 3 days' shipping count as your 3-day wait." But, alas, I forgot some of my stuff, so... 2nd time in, I had all my stuff, spent over an hour filling out forms, only to hear, "3-day wait on this !" Okay, no problem but... confused... I'm standing around, and then another fudd comes out of the back and said, "Can't sell this to you because you have been in the state more than 90 days !" WHAT ? I demanded a refund, paid off my CLUB CARD, and went to Scheel's, where I bought a better gun, with zero hassle/ side-eye from clueless fudds. But, you know what ? Bass Pro Shop doesn't care, because they are the Walmart of the sporting goods world, and have the identical philosophy toward their customers. Bass Pro Rapid City will not get another cent from me.

Customer service at Rapid City Bass Pro Shops Cabelas SUCKS. I stood at the gun counter for 10/15…read moreminutes nobody asked me once if I need help or anything. I had money ready to spend. Mind you a sales person walked in front me a least 6 times. But instead of a quick "we'll be right with you" nothing. I think I could get better service at Lowe's.

Good guys I bought a lot of things from them and everything's been cool. I hope this is 85…read morecharacters so I can get the hell off of this page, but it's all been good.

After a bad experience here years ago, I thought I would try again thinking I was helping a local…read moresmall business. Do they only hire jerks here! Unbelievable bad service. How are they still in business? They don't deserve good people's money.

Stopped in to look at their over/unders. The guys were so kind to me, even though I was and…read moreout-of-state resident. One of them showed me some shotguns - beautiful, and fairly priced. Bass Pro Shop staff were snobs of the highest order, who wasted my time and wouldn't help me, when they discovered that I was from out of state (Infuriating)- But not these guys; they were really kind and answered all my questions in the most courteous manner. I will order my next shotgun from these guys, and I don't buy cheap stuff !

Just got home after picking up an order I had shipped to them. I will not be giving them another…read moredime. They've been raising their FFL transfer fee for a couple years now- it was $25 in 2024, then $35 in 2025 when I picked up a 1911 I shipped to them six months ago. I went in today and they've raised it again. After tax, the $35 fee listed online cost me $42.54. Not a big deal, but when I pointed out it had gone up again, the rep tried to lie to my face and insist that it had always been $40, even though that's facially untrue. It's such a small thing to lie about, I can't help but worry they're lying about bigger stuff, and I've just dodged it thus far. So yeah, the FFL fee there is whatever the rep decides it is when they get to you. No: they won't have that info public and they're fine lying to you to close a sale. Just go to Scheels or buy online.

Got a mag release swap for glock 43x. Was super quick and great work! Told me about some good areas…read moreto go to as well!