1. Flawless Paws Pet Grooming

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    Middletown, NY

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    Flawless Paws Pet Grooming

    4.5 (31 reviews)
    Open • 8:00 am - 6:00 pm

    Flawless Paws Pet Grooming Photos

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    Miss Pickles

    Took my dog there in August, quick turn around for an appointment and great service! Definitely bringing her back for a grooming!

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    Mike V.

    I took my golden retriever here and was astonished at how professional and experienced everyone here was. I took him in for a bath and tiddy and he looked amazing after and she even gave him a tie to make him look good for his new job! Shay is an amazing groomer and you will not be disappointed at taking your pets here.

    Rachael D.

    The lady on the phone spent way more time then she needed to on the phone with me, first of all. Secondly, they snuck me in for a very 'needed' grooming for a cairn terrier I have been babysitting for my mom for 2 months. And finally, when I came to get 'my' dog i almost did not recognize her! She was shiny and happy, groomed to perfection and I would recommend this groomer to anyone looking for a detailed-oriented, animal loving groomer. It is wonderful to support local small business, the is a perfect example.

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    1 year ago

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    2 years ago

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    5 years ago

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    4 years ago

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    3 years ago

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    7 years ago

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    3 years ago

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    3 years ago

    We have been customers for three years and are extremely satisfied!! Great service!! Good people!!

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    6 years ago

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    4 years ago

    Great experience, and would recommend. Had my 16 year old schnoodle groomed and he looks fantastic!

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    8 years ago

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    9 years ago

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    10 years ago

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    7 years ago

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    12 years ago

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    11 years ago

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    8 years ago

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    7 years ago

    Very pleased with the way Flawless Paws handled an issue I had with one of my dogs. I highly recommend them.

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    11 years ago

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    7 years ago

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    Shalyn R.

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    6 years ago

    Totally professional and handled our frightened boy when others could not...The BEST...

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    11 years ago

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    11 years ago

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    11 years ago

    She was the best. My cat is a complete brat about being cleaned and it was my pups first time. I will be back!

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    9 years ago

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    Shalyn R.

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    10 years ago

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    9 years ago

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    8 years ago

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    14 years ago

    My new favorite pet groomer! I brought two cats needing a flee bath and the received excellent care!

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    11 years ago

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    11 years ago

    Great grooming and place to spoil your pup!

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    Ask the Community - Flawless Paws Pet Grooming

    Review Highlights - Flawless Paws Pet Grooming

    “I don't know if she is calmer because she is more familiar with Shay and knows she won't hurt her, or what.”

    Mentioned in 9 reviews

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    The Dog Pawlor

    The Dog Pawlor

    (6 reviews)

    Trish is such an amazing groomer, she cares for my moms elderly deaf shitzu and he always comes…read morehome fresh and happy! She a one woman show, so thankfully her shop isn't overbooked allowing the dogs to feel comfortable! Great pricing and good location to get multiple things on my list done at once! Attached our hambone Benni!

    I'm typically not one to write negative reviews. I'm very understanding, easy-going, and pretty…read morechill when things come up because I know life happens. But my experience with The Dog Pawlor in Chester, NY has officially pushed me over the edge. This is not based on one isolated incident. There have been several occasions where my appointments have been canceled, rescheduled, canceled again, and moved multiple times. Every time, I've tried to be understanding and flexible because I've been a loyal customer. But today was the final straw. I showed up for a rescheduled appointment at the exact time I was given, only for no one to show up. My calls went unanswered, my texts went unanswered, and I received absolutely no communication. I rearranged my entire day and canceled important plans to accommodate this appointment. I was then left sitting in my car with my dog, unable to go where I needed to go afterward because I had specifically planned my day around his grooming appointment. I completely understand that emergencies happen and schedules sometimes need to change. What I cannot understand is repeatedly canceling and rescheduling a loyal customer and then not even having the basic courtesy to show up, answer a call or text, or let me know what was going on. It is incredibly inconsiderate and disrespectful of someone else's time. My time matters too. I've given The Dog Pawlor multiple chances and have been more than patient, but today took me over the edge. Unfortunately, after this experience, I can no longer recommend this business.

    Paw Pals

    Paw Pals

    (20 reviews)

    I do not know where to start. I will make this simple. Paw pals is the best. Brittany and Her Team…read moreare amazing. We started with them many years ago when they were Garnerville walking our dogs. They moved to Nanuet and made an amazing Home for themselves. We did a paint and Sip with our pup playing right next to us. The food was great, the drinks were cold and the staff went above and beyond. We will be going to so many more events. Even if you don't have a dog, visit them for some great lunch, Great drinks, and and a great atmosphere.

    This review is long overdue !…read more We used Paw Pals walking service for a long while for our two dogs, Reggiano and Mozzarella. Our schedules changed so we no longer need their service. The walkers that came to us were wonderful. They respected our home, rules, and always treated our dogs like they were their own. Aylin was normally assigned to our pups. She would always send us great photos and updates from her 30 minute walks/ playdates with the dogs. She took the time to figure out what worked best for our two. The dogs, or The Cheesies as she called them, were always thrilled to see her. Our dog, Reggie, also went to daycare at their facility for a few weeks, but because of his dog reactivity/ easy overstimulation, we decided that utilizing their walking service would be better for him. I loved that they picked him up from home for us. Their services really helped us out and made us not have to worry about how we would get him to and from the facility. Reggie also received a bath/ blowout at their facility and he came back smelling great.

    Ani-Mall Pet Hospital

    Ani-Mall Pet Hospital

    (20 reviews)

    About 10 1/2 years ago I took my newly adopted dog there for an exam. There,was no one there but…read moreus, me, my ex, and my dog. They took my dog in the back and I kept hearing a dog scream. I finally went into the back and saw my dog muzzled, with 6 people holding her down. When I asked what was going on I was told they were trying to get her blood which I never authorized. I became upset and told them to get the _____off my dog and to give me my dog. They claimed my dog was going to bleed out if I took the dog. I alsovtold them what I would do if my dog bled out! STAY AWAY FROM THIS PLACE IF YOU CARE AT ALL ABOUT YOUR PET! SICK PEOPLE. My dog has never been the same since!

    My dog was seen on 04/11/26. A cytology was performed and he was diagnosed with both a yeast and…read morebacterial infection. I was prescribed Mometamax. A follow up appointment was scheduled, on the day of the appointment, the office staff called and asked if I could give up my time slot for another family as they needed to euthanize their animal, which of course I did. No one ever called to reschedule. Fast foward, my dog has another ear infection and I called the vet to ask for a refill for the medication. I was first informed by an Office Manager, not the vet, that I would need to bring my dog back to determine if it was bacterial or yeast infection. Why would that matter since it was both last time and I was prescribed this medication? I asked to speak with a vet, someone who has medical training. I was informed someone would call me back. More than 24 hours later, no one had called. I called the office again and was informed the vet would call me back "in between appointments." Once the vet finally called back, she spit out the same rhetoric as the officer manager. I explained my dog was traumatized the first time and was not having the same procedure done twice in a two month period. Just looking to make money off poor suffering animals.

    Petco

    Petco

    (29 reviews)

    I have no real complaints about this store. Stopped in to buy 100 minnows for a small homemade pond…read moreproject we are working on for our small farm. We are trying to get a nice ecosystem of sustainability going so that our food bill is reduced and we will be able to survive the zombie apocalypse. Staff that helped us was superb.

    9/20/2026. Today was my very FIRST visit to the Petco: Middletown NY - Galleria location. Really,…read morepoor experience. Attempt #1: Went in to make grooming appointment in-person. I was told to go towards the back & someone would be there to help. There were 2 groomers present but no one assisting waiting customers. I waited 15 - 20 minutes, no acknowledgement, no 'I'll be right with you', nothing, nada, totally ignored. Extremely poor customer service protocols, retraining of some sort very necessary. Left without being serviced. Attempt #2 - Logged in to make grooming appointment online; It says call grooming salon directly to make appt. I call, no pickup/ no answer. Attempt #3 - Grooming appt via Petco app; It says call grooming salon directly to make appt. I call, no pickup/ no answer. Attempt #4 - Reached out to 'Customer Care'; spoke to rep & was told they don't have access to book grooming appointments. Attempt #5 - Reached out to 'General Inquiries'; spoke with another Petco rep who escalated matter & attempted to reach Petco Middletown/ Galleria store manager(s). As both had already left for the day, I was transferred to speak with store cashier instead (Attempt #6 ). Again, no ability/ access to book grooming appointments. The suggested resolution, leave contact info and groomers will call back the following day. **petCO , more like petNO !!!

    Flawless Paws Pet Grooming - groomer - Updated October 2026

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