Everything! My Lhasa Apso Sophie is 17, completely blind and has dementia. No one was willing to…read moregroom her anymore. My best friend recommended Jordan, who was willing to try. Despite Sophie's anxiety, they were able to calm her down. Unheard of, even before she became elderly and ill. She did an amazing job and the entire staff was supportive and friendly. I will never go anywhere else.

Well run, great groomers, our dogs love Jordan and she loves the dogs. Thank you to everyone at…read moreBark-in-Style Middletown NY.

What an AMAZING groomer!! Don't hesitate to book an appointment! Support a local businessread more

Barking bubbles has been here to groom my mixed breed who has a lot if curly, CRAZY hair and she…read morealways comes out very neat, tidy and happy.

Denise is an excellent dog groomer. She responds promptly, is very organized, and my dog always…read moreleaves happy, looking and smelling great. I've been using her once a month for a couple years now and wouldn't trust anyone else.

This miserable POS set me up for two separate appointments and Denise didn't keep either one! I…read moretold her that I had difficulty walking which was why I wanted her services. She should not not be in business ! What a loser! A heartless unprofessional piece of garbage to leave a semi disabled person waiting with no call or texts from her as to a problem!

I'm typically not one to write negative reviews. I'm very understanding, easy-going, and pretty…read morechill when things come up because I know life happens. But my experience with The Dog Pawlor in Chester, NY has officially pushed me over the edge. This is not based on one isolated incident. There have been several occasions where my appointments have been canceled, rescheduled, canceled again, and moved multiple times. Every time, I've tried to be understanding and flexible because I've been a loyal customer. But today was the final straw. I showed up for a rescheduled appointment at the exact time I was given, only for no one to show up. My calls went unanswered, my texts went unanswered, and I received absolutely no communication. I rearranged my entire day and canceled important plans to accommodate this appointment. I was then left sitting in my car with my dog, unable to go where I needed to go afterward because I had specifically planned my day around his grooming appointment. I completely understand that emergencies happen and schedules sometimes need to change. What I cannot understand is repeatedly canceling and rescheduling a loyal customer and then not even having the basic courtesy to show up, answer a call or text, or let me know what was going on. It is incredibly inconsiderate and disrespectful of someone else's time. My time matters too. I've given The Dog Pawlor multiple chances and have been more than patient, but today took me over the edge. Unfortunately, after this experience, I can no longer recommend this business.

Drove an hour with an anxious dog and two toddlers for a grooming appointment and she no showed us…read more Our appointment was confirmed two days prior. No text or call to cancel. So unprofessional and unacceptable. Cancel your appointments in a respectable time.

We adopted our puppy from here at 11 weeks. She had been brought up from a kill shelter down south…read morewith her brother and had been with them for about 2 weeks prior to adoption. They did a wonderful job with socializing her and starting her off on training. The facility itself is beautiful. It's very clean and well staffed. We were able to spend time with different puppies out in the main area, which gave us the chance to see how they did with other dogs, people, etc. We probably spent two hours there and never felt rushed into making a decision. Highly recommend!

Awesome experience. We adopted 2 brothers. Brianna was helpful and available to answer any question…read moreI had. The staff was very friendly and attentive. This is the place to go to adopt some awesome pets

Best home away from home for our dogs! Peace of mind for me and fun safe environment for my pets…read more!!! Plus so much community fun !!

Brittany , In response to your kind email trying to say…read morethings that you were not present for . Your employee cried because my dog was sitting in urine and she felt bad. I got your team donuts almost every week and spoke to all of them . The disrespectful from you and your team when my concerns or even ask if my dog ate are thrown out the window is disrespect to us. And your new stafff who was extremely rude at the desk for defensive because I asked questions about kennel cough going around and she didn't know! No one ever knows . Did she eat dinner?? . I even told you I made a check list, nothing ! You are never present for these interactions so you are going off someone's perspective . look at your camera or realize the concerns and deal with them professionally not t try and blame my concern for my dog on your lack of professionalism . I stand by this statement. Your staff cried because she felt bad my dog sat in her own piss and her reaction was not me that is her own reaction I can't make anyone feel anything . Your other employee got defensive when I asked about who had the kennel cough and she didn't know . I deserve to know. So don't even try to pretend like you know what and how any of these conversations went and most importantly WHY! So before you come on here and make it seem like I made a 20 something year old cry, no she cried bc my dog sat is her own piss , I would be upset as well . And as the owner I was ! When you told me home care was better for my dog , I didn't get aggressive lol I told you I'm here for daycare , I also gave you an option to let Bella go then . You said no. Don't bring things up that you suggest that isn't for my dog because it's my choice and what goes with my life style . And today the women st the desk raised her voice because when I asked if it was the little or big group she was annoyed she had to look it up and there were other people there . Of course I want to know where to put my dog . You have never once admitted to doing anything wrong so your list of excuses and trying to blame me is not going to work . And never threatening a lawyer . That's just my choice to have a lawyer and actually on the phone you said I would be happy to talk to him and I'll send my info which you never did . Were you there when your staff was yelled at? Bc they weren't . Do u know how I was spoken to ? No u never asked. It's disappointing that you are an owner putting my personal info on here as a retaliation . But I'm willing for that to be that way in exchange to make sure justice is done for myself and other dogs and people in my situation . You as an owner should be able to control what you say because most of it is speaking about my character which you were never there for. Everyone has a perception and mine on what you wrote back was sad and desperate . Bella will not be missed and will not miss being sick every time she came back from paw pals in which I have texts to prove I actually have all the texts for my lawyer . They are good at contacting people so u don't need to give ur info but I want my info of Bella's that I can't get bc of being taken off the website . I am owed money as the lack of communication which I tried to guide you with that was awful . They kept charging me for a month even though there was a note in the chart and told everyone 25 dollars early drop off and pick up when I was not supposed to be . I was never given that back as it states in my texts . So yes I am getting a lawyer . Don't you dare say I'm threatening . I'm doing what I am allowed to do. I suggest you don't put false info on here anymore because it's just going straight to the Lawyer . I truly wish you and your facility luck in the future that your staff can be trained correctly and professionally , and that you are ok with your sanitary and disease going around . I really hope it shuts down until it's fixed for the dogs sake . Try and get your facts straight bc I won't be bullied by your staff or you. This goes along with your past staff complaints on indeed review ! Check it out

Ani-Mall is absolutely fantastic. They truly do care about animals, the vets know the ins and outs…read moreof veterinary care. I brought my past cat here after multiple vets not knowing what was wrong with him. Dr. Carbone found out what the real issue was and even determined that what a previous vet prescribed was actually doing more harm than good. That cat eventually succumbed to a pretty serious run with Kidney Disease, but throughout his life, the staff at Ani-Mall were very compassionate and helpful. We bring both our dogs, our other two cats, and our newest family member, Wanda there. Wanda was rescued and rehabilitated by the wonderful people at Ani-Mall, and I had the pleasure of bringing her home and adding her to our family. I can't imagine ever going anywhere else.

About 10 1/2 years ago I took my newly adopted dog there for an exam. There,was no one there but…read moreus, me, my ex, and my dog. They took my dog in the back and I kept hearing a dog scream. I finally went into the back and saw my dog muzzled, with 6 people holding her down. When I asked what was going on I was told they were trying to get her blood which I never authorized. I became upset and told them to get the _____off my dog and to give me my dog. They claimed my dog was going to bleed out if I took the dog. I alsovtold them what I would do if my dog bled out! STAY AWAY FROM THIS PLACE IF YOU CARE AT ALL ABOUT YOUR PET! SICK PEOPLE. My dog has never been the same since!

I always do recommend this spot. They are a friendly staff that I feel good about handling my fur…read morebabies.. Elivia takes care of my older one(s) with anxiety and does a lovely job. I moved to Milford PA and still come here for their grooming, even when it's just a drop in for nails.

Make me pretty grooming is the only place I will ever bring my dogs ! I highly recommend Olivia,…read more she does an amazing job on my large golden doodles. They go in looking like dirty pigs and come out looking like a show dogs

I have no real complaints about this store. Stopped in to buy 100 minnows for a small homemade pond…read moreproject we are working on for our small farm. We are trying to get a nice ecosystem of sustainability going so that our food bill is reduced and we will be able to survive the zombie apocalypse. Staff that helped us was superb.

9/20/2026. Today was my very FIRST visit to the Petco: Middletown NY - Galleria location. Really,…read morepoor experience. Attempt #1: Went in to make grooming appointment in-person. I was told to go towards the back & someone would be there to help. There were 2 groomers present but no one assisting waiting customers. I waited 15 - 20 minutes, no acknowledgement, no 'I'll be right with you', nothing, nada, totally ignored. Extremely poor customer service protocols, retraining of some sort very necessary. Left without being serviced. Attempt #2 - Logged in to make grooming appointment online; It says call grooming salon directly to make appt. I call, no pickup/ no answer. Attempt #3 - Grooming appt via Petco app; It says call grooming salon directly to make appt. I call, no pickup/ no answer. Attempt #4 - Reached out to 'Customer Care'; spoke to rep & was told they don't have access to book grooming appointments. Attempt #5 - Reached out to 'General Inquiries'; spoke with another Petco rep who escalated matter & attempted to reach Petco Middletown/ Galleria store manager(s). As both had already left for the day, I was transferred to speak with store cashier instead (Attempt #6 ). Again, no ability/ access to book grooming appointments. The suggested resolution, leave contact info and groomers will call back the following day. **petCO , more like petNO !!!

Hello! I am the new owner of Shampoochie. My name is Aleksandra and together with my husband Alex,…read morewe took over in 2024. We are so excited and grateful to get to know you and your pup. If you've been to our salon prior to our ownership, please know we would love to welcome you back with a discounted (ask us for the Yelp discount!) service. We are animal lovers and owners ourselves. We have two human children and two dog babies (so far!). We treat every dog that comes to our salon as our own and approach every animal gently. We offer bathing and grooming services as well as daycare and training coming soon. We cannot wait to meet you!

The owner is very friendly And efficient They take their time grooming your dog . It's a clean…read moreplace