What an AMAZING groomer!! Don't hesitate to book an appointment! Support a local businessread more

Barking bubbles has been here to groom my mixed breed who has a lot if curly, CRAZY hair and she…read morealways comes out very neat, tidy and happy.

This miserable POS set me up for two separate appointments and Denise didn't keep either one! I…read moretold her that I had difficulty walking which was why I wanted her services. She should not not be in business ! What a loser! A heartless unprofessional piece of garbage to leave a semi disabled person waiting with no call or texts from her as to a problem!

Denise is an excellent dog groomer. She responds promptly, is very organized, and my dog always…read moreleaves happy, looking and smelling great. I've been using her once a month for a couple years now and wouldn't trust anyone else.

Trish is such an amazing groomer, she cares for my moms elderly deaf shitzu and he always comes…read morehome fresh and happy! She a one woman show, so thankfully her shop isn't overbooked allowing the dogs to feel comfortable! Great pricing and good location to get multiple things on my list done at once! Attached our hambone Benni!

I'm typically not one to write negative reviews. I'm very understanding, easy-going, and pretty…read morechill when things come up because I know life happens. But my experience with The Dog Pawlor in Chester, NY has officially pushed me over the edge. This is not based on one isolated incident. There have been several occasions where my appointments have been canceled, rescheduled, canceled again, and moved multiple times. Every time, I've tried to be understanding and flexible because I've been a loyal customer. But today was the final straw. I showed up for a rescheduled appointment at the exact time I was given, only for no one to show up. My calls went unanswered, my texts went unanswered, and I received absolutely no communication. I rearranged my entire day and canceled important plans to accommodate this appointment. I was then left sitting in my car with my dog, unable to go where I needed to go afterward because I had specifically planned my day around his grooming appointment. I completely understand that emergencies happen and schedules sometimes need to change. What I cannot understand is repeatedly canceling and rescheduling a loyal customer and then not even having the basic courtesy to show up, answer a call or text, or let me know what was going on. It is incredibly inconsiderate and disrespectful of someone else's time. My time matters too. I've given The Dog Pawlor multiple chances and have been more than patient, but today took me over the edge. Unfortunately, after this experience, I can no longer recommend this business.

We adopted our puppy from here at 11 weeks. She had been brought up from a kill shelter down south…read morewith her brother and had been with them for about 2 weeks prior to adoption. They did a wonderful job with socializing her and starting her off on training. The facility itself is beautiful. It's very clean and well staffed. We were able to spend time with different puppies out in the main area, which gave us the chance to see how they did with other dogs, people, etc. We probably spent two hours there and never felt rushed into making a decision. Highly recommend!

Awesome experience. We adopted 2 brothers. Brianna was helpful and available to answer any question…read moreI had. The staff was very friendly and attentive. This is the place to go to adopt some awesome pets

I do not know where to start. I will make this simple. Paw pals is the best. Brittany and Her Team…read moreare amazing. We started with them many years ago when they were Garnerville walking our dogs. They moved to Nanuet and made an amazing Home for themselves. We did a paint and Sip with our pup playing right next to us. The food was great, the drinks were cold and the staff went above and beyond. We will be going to so many more events. Even if you don't have a dog, visit them for some great lunch, Great drinks, and and a great atmosphere.

This review is long overdue !…read more We used Paw Pals walking service for a long while for our two dogs, Reggiano and Mozzarella. Our schedules changed so we no longer need their service. The walkers that came to us were wonderful. They respected our home, rules, and always treated our dogs like they were their own. Aylin was normally assigned to our pups. She would always send us great photos and updates from her 30 minute walks/ playdates with the dogs. She took the time to figure out what worked best for our two. The dogs, or The Cheesies as she called them, were always thrilled to see her. Our dog, Reggie, also went to daycare at their facility for a few weeks, but because of his dog reactivity/ easy overstimulation, we decided that utilizing their walking service would be better for him. I loved that they picked him up from home for us. Their services really helped us out and made us not have to worry about how we would get him to and from the facility. Reggie also received a bath/ blowout at their facility and he came back smelling great.

About 10 1/2 years ago I took my newly adopted dog there for an exam. There,was no one there but…read moreus, me, my ex, and my dog. They took my dog in the back and I kept hearing a dog scream. I finally went into the back and saw my dog muzzled, with 6 people holding her down. When I asked what was going on I was told they were trying to get her blood which I never authorized. I became upset and told them to get the _____off my dog and to give me my dog. They claimed my dog was going to bleed out if I took the dog. I alsovtold them what I would do if my dog bled out! STAY AWAY FROM THIS PLACE IF YOU CARE AT ALL ABOUT YOUR PET! SICK PEOPLE. My dog has never been the same since!

My dog was seen on 04/11/26. A cytology was performed and he was diagnosed with both a yeast and…read morebacterial infection. I was prescribed Mometamax. A follow up appointment was scheduled, on the day of the appointment, the office staff called and asked if I could give up my time slot for another family as they needed to euthanize their animal, which of course I did. No one ever called to reschedule. Fast foward, my dog has another ear infection and I called the vet to ask for a refill for the medication. I was first informed by an Office Manager, not the vet, that I would need to bring my dog back to determine if it was bacterial or yeast infection. Why would that matter since it was both last time and I was prescribed this medication? I asked to speak with a vet, someone who has medical training. I was informed someone would call me back. More than 24 hours later, no one had called. I called the office again and was informed the vet would call me back "in between appointments." Once the vet finally called back, she spit out the same rhetoric as the officer manager. I explained my dog was traumatized the first time and was not having the same procedure done twice in a two month period. Just looking to make money off poor suffering animals.

I always do recommend this spot. They are a friendly staff that I feel good about handling my fur…read morebabies.. Elivia takes care of my older one(s) with anxiety and does a lovely job. I moved to Milford PA and still come here for their grooming, even when it's just a drop in for nails.

Make me pretty grooming is the only place I will ever bring my dogs ! I highly recommend Olivia,…read more she does an amazing job on my large golden doodles. They go in looking like dirty pigs and come out looking like a show dogs

I have no real complaints about this store. Stopped in to buy 100 minnows for a small homemade pond…read moreproject we are working on for our small farm. We are trying to get a nice ecosystem of sustainability going so that our food bill is reduced and we will be able to survive the zombie apocalypse. Staff that helped us was superb.

Smart mouth employees. Zero customer service. Don't bother trying to get your dog groomed here…read more They don't answer the phone or hang up on you when you wait on hold then when you call back and speak to the regular employee Justin gets all condescending and patronizing with you telling you: "Ma'am her job is grooming." I said: Ok then you should have someone who makes appointments. Justin: "Ooohhhh oh reallyyyyy???" As if this is some novel idea and I'm asking for too much. Hire better employees and someone to actually answer the phone to make a grooming appointment because how else am I supposed to make an actual appointment if I cannot speak to someone??? I will never be coming here.

The owner is very friendly And efficient They take their time grooming your dog . It's a clean…read moreplace

Since the new ownership took over, our experience has gone steadily downhill. Prior to this, we had…read morenever once had an issue with grooming--no matter how long our dog's hair had gotten, even after COVID, the groomers always managed to brush him out without any problems. Unfortunately, that level of care has completely changed. We've dealt with several poor grooming jobs under the new owners, but this last visit was the final straw. We received a text saying they needed to go shorter, and we agreed--but when we picked up our dog, he had been completely shaved down to the skin. Our dog is part Husky, a breed that should never be shaved, and any reputable groomer should know that. To make matters worse, he had a cut on his neck from how close they got to the skin. Not only was the grooming unacceptable, but the staff also refused to take any accountability. Rather than admitting they were uncomfortable grooming our dog, they chose to proceed--and take our money--at the expense of his well-being. I have added photos of what he should look like versus how he looked when we picked him up. I can no longer recommend this place. Since the change in ownership and grooming staff, the quality and care have drastically declined.