Absolutely horrible company. They will tell you everything…read moreyou want when trying to make the sale, delivery dates that work, pick up days are flexible, the works. Its all a lie, once you are a customer you will have to jump through hoops to get them to deliver and pick up at all. Now they claim they only go to Mineral once a week, so if you aren't available on thay day, ....screw you, if that day is booked.... screw you. Just stay far away, or have a good lawyer on stand-by

Excellent storage. on Tom's Rd Ruckersville. Clean, dry even in huge storms, secure, electric light…read morein unit, good people, value, very quick response, clean maintained restroom. I looked at most other storage near Ruckersville: I would choose these people again.

From the owner: 50% off first month for new customers for 10x15. Veteran owned and family operated. This business…read morehas been in the Ruckersville/Orange/Stanardsville area for over 20 years. We are the third owner and take pride in our mission to provide storage at an affordable price to our customers. We have several long time customers who appreciate the simplicity of our service.

They got me set up with a unit and automatic payments on the same day. The units are clean and…read moreeasily accessible. The office person was helpful and friendly. I had zero problems with my rental there. I would recommend it as a good storage place.

These people, literally, are crazy. I should have trusted my gut upon initially talking to their…read morefront desk lady. Who struck me as way out in left field and I was a concerned while I was making the reservation but they had low rates and figured "what could happen, it's just storage." Yeah, they have low rates and plenty of availability for good reason. I had issue after issue with them. I only stored for 2 months and it was a total nightmare. Too much craziness to describe. But please, if you value your things and your sanity, and care where your money goes, stay away from this place. They are horrible people who lie, steal and cheat.

Now under new ownership…read more Nice, clean and spacious facility with decent pricing and climate controlled units.

We were all set to rent a storage unit with these folks when a friend offered to share his unit…read more So we had to cancel. That said, the Prime Storage people were great to deal with. The company centralizes its sales and marketing into a single office in NY leaving the local people free to focus on operations (makes sense). The NY folks were very helpful, and the local operator was responsive as well. We would DEFINITELY look to use these people for any of our future storage needs.

Fantastic storage facility! I needed storage in the area, and I found this storage company online…read more I moved in through the website, I received a confirmation email with all the details and I also received a phone call from one of the representatives confirming I had everything I needed to move in. When I drove up to the facility it looks spectacular from the hwy 29. My code worked, I found my unit with the green tag just as the representative advised me. The unit was super clean , the climate control hallway was clean the facility is well lit at night! My move her was just perfect! I have stored other places but this facility by far is one of the nicest in the area, I would even say In the state!

Great storage facility right off of Rt 29. Easy to find and the front desk service is welcoming and…read morehelpful. Units are well labeled and it's in a safe area. You can also rent a parking spot for a trailer or RV too and get all of your packing materials right there. Gate code access is easy both in and out and they also have moving trucks to rent if you need them!

Very easy process to start renting, pay the fees, and move out. I definitely recommend this company.read more

I found that this is one of the cleanest storage facilities that I've ever been to. The process of…read moresigning up, and then changing lockers was extremely easy. In the winter it was warm in the summer. It was cool. Very easy to deal with. I especially like the security system with the app on your phone to open up the gate. I didn't have to get close enough to a keypad and possibly hit the wall or a post.

Great customer service by all. From the customer service center to the site manager and employee…read more Their desire to help the customer is genuine. They are friendly and accommodating. The one time move in fee for the rental vehicle, gas and mileage was more than fair. I paid.25 cents a mile and.25 cents a mile for gas and I had the rental truck from 11am until 5pm and my total cost was $8.50. The great customer service, the great truck rental fee, plus the clean rental facility deserves 5 stars from me. I highly recommend!

Great staff at the facility. Always friendly and helpful. The facility is always clean and…read moretemperature controlled. Would gladly recommend.

Great experience with the staff. Facility was clean, safe, and access was easy! I would…read moredefinitely recommend to others.

Mariah the online agent helped me locate and get pricing in the beginning a big help. Anthony &…read moreSarah made the move in process effortless, easy & very satisfying. The cleanliness of the facility was exceptional. I recommend renting from them & prices are great. Rhonda the online agent that I spoke to on 5/14/26, was a BIG help in answering all my questions and helping me to navigate my account. =)