Premier Pools did a fantastic job updating my 1990's pool! Patrick was very helpful guiding me…read morethrough the process & the myriad choices of plaster & tile choices while staying within my budget. The craftsmanship & attention to detail of the plaster & tile work truly impressed me! I've already recommended them to all of my neighbors & clients. I'm so happy that I decided to go with Premier Pools--my pool looks beautiful!

Yes, although we did ask you to investigate the issue which y'all accomplished we never asked for…read morepavers to be messed with especially when the leak was coming near the pump not the physical pool. Now we are stuck in the middle cause neither companies you or the irrigation company want to admit fault. We tried asking for an estimate but after speaking with Nikki she never answered our question about estimate.

The entire crew was amazing; the results were flawless! They arrived on-time; they worked…read moreprofessionally. I was watching one guy in particular working the finish around my in-pool bench seat. I can't begin to tell you how much detail he gave to the curves and angles of the bench. When I thought he was done, he backed up to take a look from a different view and went back to fine-tune the work. Everyone was pleasant and dealt with my stupid questions. USE THIS COMPANY!

A terrible company! They don't take responsibility for their work or their mistakes…read more They were doing work for a neighbor when they decided to turn their cement truck around using my driveway. There was no need for this. They could have easily turned around in the cul-de-sac and not driven on anyone's driveway. But their driver pulled the entire truck into my driveway (see photos) which resulted in putting the entire weight of the truck on my driveway. Note the rear double axle fully on my driveway. The truck cracked no fewer than seven pavers in my driveway. They also dumped a liquid, presumably a concrete slurry on my driveway and on the street in front of my house. I have called and emailed them multiple times and no one responds. So, I am posting this here so that others know this is not a business to contract with. Mistakes happen - take responsibility and make good on them!

I had Pete come out to advise on how to properly cap off pool equipment prior to a house demolition…read moreso it wouldn't be damaged. This was intended to be a paid service visit, but upon arrival he said the work was very simple and that he wasn't even going to charge me, mentioning that he lives in Dunedin as well. Unfortunately, the interaction quickly became unprofessional and disrespectful. When the conversation briefly shifted to pool heating options, I mentioned that I was considering photovoltaic solar panels tied into a heat pump system that would also serve the house. Pete immediately responded by calling this "the singular dumbest idea ever." When I clarified that I was not referring to traditional solar pool-heating panels (roof-mounted water circulation), but rather PV panels feeding a heat pump, he continued to dismiss the idea outright without listening. I made it clear that I would only pursue any option if it made financial sense. Despite that, he repeated that it was "the dumbest idea ever," which was unnecessary and insulting. He then became irritated, said I wasn't listening, and abruptly announced he was leaving. Before leaving, he made an entirely inappropriate comment asking if I was "on psych meds." This remark was made directly to me in a professional service setting and was shocking, offensive, and completely unacceptable. While Pete may have technical experience, his communication style is dismissive and unprofessional. Disagreeing with a customer or choosing not to take on a job is one thing; insulting them and questioning their mental health is another. Prospective customers should be aware of this experience when deciding who to hire.

We just finished having our 21-year-old pool refinished with Pete. We can only say that we are…read moreincredibly thankful we choose Comfort Pools. From the very beginning Pete made us feel like our decision was the right one. The professionalism of the crews that showed up every day was great. Cleaned up after themselves at every turn and were not afraid to answer any questions. The finished product is absolutely spectacular and this being the 4th time having a pool resurfaced, I cannot believe we never called Peter before. We own may properties in Clearwater and can honestly say that This is a 5-star business that will get the job done right and get it done right the first time and as promised.

We've been using Clearwater Pool and Patio for regular pool service and it has made a big…read moredifference. Keeping a pool clean and balanced every week takes more time than most people expect, so having someone dependable handle it has been really helpful. They show up consistently, keep the pool looking great, and make sure the chemicals stay balanced so the water stays clear. A couple of times they also pointed out small equipment issues early, which helped us fix them before they became bigger problems. What we appreciate most is that they're easy to communicate with and straightforward about what the pool needs and what it doesn't. No pressure, just honest service. If you're in the Clearwater area and need someone to maintain your pool or check your equipment, Clearwater Pool and Patio has been a solid company to work with. It's nice knowing the pool is always clean and ready to use.

Permanently closed down. I had my pool resurfaced by these people. The guy they sent to do the job…read morewas obviously not supervised and not reviewed for final release! Then I find out he was 'released.' I talked with staff and they became the middle man for management. They were working on a pool vac and gave me an option to add vacuuming to my service TWO WEEKS BEFORE THEY DISAPPEARED INTO THE NIGHT! Then they notify me by letter they terminated the company! GOOD!

In the beginning, I would've recommended them, but in the past 3 to 4 months they have gone way…read moredownhill. My pool wasn't vacuumed for at least three months after a hot day on the golf course on Sunday I jumped in the pool. I noticed there was algae growing on my walls. I also noticed that there was no smell of chlorine at all the tech was there just two days prior. I bought a test kit and behold there was no chlorine whatsoever in the pool. $1700 a year for no service no thanks

This company does not respond to phone calls and they miss appointments. Apparently they do not…read morewant to work. They should just close their doors.

Best company to add pavers, resurface, add new tile and replace our skimmer…read more I have nothing but great things to say about Five Star Pools. We've dealt with many contractors over the years when making updates to our house (my husband isn't handy so we have to outsource everything) and this was one of our best experiences. The manager of our project, Andrew, was a delight. I've learned that although other contractors may do a good job, they may not be great at communication or showing up when they say they will. Not the case with Andrew, the guy is a machine at communication. He responds very quickly to text and if it's a more in depth question he often picks up the phone and calls. Sid, the Office Manager, was also awesome to work with. We went to the showroom to pick out tile and pavers. It was an extremely quick and seamless process. She even sent us home with what we chose to look at it in our backyard lighting. I'll be honest, I only got two quotes before I started and they were very comparable. However, the communication and just overall way the project was handled by this company is what made them win my business. Another friend is completely redoing her pool, got five quotes and this was the best. Two companies didn't even call her back. It's amazing how so many businesses act like they don't need your business. Not the case with Five Star. They said it would take 2-3 weeks and it took 3 weeks with a hurricane interrupting their work. They were very clear upfront about delays due to weather and everyone who came out was respectful and cleaned up after themselves. I highly recommend them.

I moved into my current home, first as a rental, then I purchased it 3 years ago. I inherited a…read moresmall 30'x9' Pool with a cheaply painted interior, a dilapidated Birdcage Screen Enclosure, and a cracked/chipped concrete patio floor. I knew I would have to renovate the pool as the painted floor and steps inside the pool continued to deteriorate. I carefully researched the how's and why's of various pool renovation projects for about a year, then researched local Pool Renovation companies and their online reviews, and local and state professional licensing and accreditation status of each company. I then selected five companies and had onsite evaluations and estimates. After careful review, in July 2024, I decided to go with Five Star Pool. Why? Because Roman (Owner/Contractor) and Andrew (Project Manager) not only visited twice (but, explained in detail, how the company operated, project requirements, and timeline). Additionally, I had/still have, the extremely efficient and endearing support of Sid (Office Manager), whom I had the pleasure of meeting at least twice, to help me select the materials for the new pool interior (Pebble Sheen-Aqua Cool), Tiles, LED Lighting, Safety Railing (for the steps), and Patio flooring (Maldives Blue Marble), and a last minute decisions to replace the deteriorating white screen enclosure with a new bronze enclosure and adding mosaic tiles to the pool floor and steps. Throughout this approximately six week project (delayed one week due to weather), Five Star Pool and their subcontractors excelled in their constant professionalism, competence, respect for my property, and were always pleasant in their explanations of the various parts of the Project. Surprisingly quieter and efficient in their demolition and re-building of my new pool interior, enclosure and patio flooring; I was less stressed than expected throughout the duration of the project. The required permitting process, for the Enclosure also went smoothly. Minor issues/concerns have/are being handled as expeditiously as possible and with my experience with Five Star Pool, will be resolved to my satisfaction. Now, I have a beautiful/pristine pool, striking screen enclosure, and a gorgeous "cool in the Florida Sun" patio flooring (which I expect to continue during the next 3 "summer" months). My added pool tile mosaics which were perfectly applied, complements the overall beauty of my new pool. In Summary, I am very impressed with the overall project results with Five Star Pool: their staff and sub-contractors. I know I made the right decision in selecting Five Star Pool. They Rock!

I met the particularly rude and entitled owner of this small family-owned company once at my pool…read more He immediately lacked both professionalism and manners, was highly inappropriate and unapologetic throughout the whole interaction, and demanded to get answers to his questions on matters that were none of his business simply because he couldn't take being politely told he wasn't allowed to show up outside of the scheduled time frame he had been given and wasn't respecting. He proceeded to calling my property manager in retaliation, lying about my behavior and making it seem like the whole incident was on me being rude to him. The pool itself is supposed to be cleaned once a week but the worker he sends is systematically gone within less than 10 minutes and regularly leaves stuff at the bottom. I've also never seen them brush the pool walls or do any pump or filter maintenance. An independent pool inspector I contracted myself at some point told me the pool equipment was in bad shape, neglected and that this company is guilty of gross malpractice.

Had multiple employees this year and finally have had enough of seeing a less than clean pool. Last…read moreemployee started two weeks ago. Her first day I discovered dirt on sides and bottom that came off with brush. Finally quit and when new sample of water was taken, the pool required five new bags of salt. Same reason I left last company and this was by design and not by accident. Hire these people at your own peril.

wow... nice reviews here.. but mine won't be so nice... 1…read more just over one year and the pool leaked... they fixed it for free but it increased my water usage by about $300 and not a peep from them about covering that add on expense!

This is our second time using tropical pools and pavers. They are quick to schedule. Their…read moretechnicians. Do an excellent job removing stains and mildew buildup and making everything like new again.