TLDR: 1-VERY POOR COMMUNICATION-while total price reasonable…read morethey totally incorrectly quoted price 2-HAD CAR WAY TOO LONG FOR A 1 HOUR SERVICE-3 days 3-DID NOT DO INITIAL SERVICE REQUESTED-did rear instead of front differential 4-Overfilled fluid-required service at other shop 5-Front desk person not helpful, manager condescending even though I have plenty of mechanic experience Called to have front (and if necessary rear) differential fluid change on kid's AWD car due to front axle binding while making turns. We were quoted $160 for this service by phone and text. LJ at front desk accepted car, we did not hear from them for more than 24 hours. Daughter received text stating cost would be $250 including a "diagnosis fee", and she declined to sign (I had diagnosed the problem). On phone they then said they only changed REAR differential fluid (NOT what we asked for or were quoted) and front problem persisted-we were polite during this time. We were then quoted additional $200 for front diff service. We went to store, LJ was at computer and said "It will be a minute" while we waited.... After 2 minutes he finally looked up and engaged with my daughter, then went to get manager. Manager mostly pleasant but only addressed me (owner daughter standing right there) and was condescending when I asked specifics regarding the work to be done stating "you let me handle the mechanics of the car". They finally did the front diff/transmission fluid change at a "discount" of $150 after having car for 3 days! Checked and they overfilled fluid by at least 1 quart. Had front diff serviced again at another shop.

I went to this place as my brakes were squeaking a bit. Turns out there's nothing wrong. Most other…read moreplaces would have needlessly replaced or pretend to replace the pads. There are still honest people and I will come back here for service.

Not your usual auto repair business! Tom and Mark were great to work with and they are not looking…read moreto make a fast buck and do a half fast job (like another shop in the area). Thought my wife's car was looking at possibly replacing the master cylinder for her brakes. The guys found the problem was that the brake line just needed to be bled. As soon as they found the problem they let us know, so communication was spot on. Instead of paying several hundred to a thousand dollars for an unnecessary replacement they only charged the labor for the bleed, saving us some serious cash and making us lifetime customers. The shop is clean and inviting and the guys make you comfortable about the exam and diagnosis from start to finish. By far the best auto shop that I have ever worked with. Thanks guys I will be back (but hopefully not too often!)

I have had an oil change and got new tires put on my truck here. Both services were done…read moreefficiently and were reasonably priced. They're honest and upfront about costs. The staff is super friendly too. Highly recommend.

Whether it's Greg, Brandon, Roger, Scott, or Tim, the entire staff takes amazing care of myself, my…read morefamily, and my friends! From tires to brakes and everything in between I highly recommend Gill's point S!!!

I called for an alignment. They said drop it off in the morning. We'll get it done. So I dropped it…read moreof @8am. I called @12pm n 3pm. They said it's still not inside yet. I stopped in at 5pm. Still wasn't done. So I took the car home. A few months later I bought 4 Michelin climate2 tires ($1300) from them. When I was due for a balance and rotation I dropped the car off. They said it'll be a couple hours. 2.5 hours later I called to check on it. They said it'll be another couple hours. I reminded the guy what happened when I was there for an alignment. His response was. We are 1 of 3 tire services on cedar st. I guess he was telling me if I didn't like it. There are other tire places down the street. I bought my tires there. The balance and rotation was part of the purchase. Very good customer service. I believe his name was either Bill or Brian.

What an Amazing team! One of my FAVORITE things is their pick up and drop off service they offer…read more It started from a phone call, I believe I spoke to Jake . His customer service made me feel comfortable to bring in my vehicle for some work done. As I was sitting there, waiting for my car to be worked on. I was able to witness how they conducted themselves from the customer service over the phone to even interacting with other parts delivery personnel and each other. I share this to say that I felt like I meet a genuine, honest, hard working group of guys. D, I already referred your team that same day. Thank you again. I DONT WANT TO SEE YOU, BUT IF I HAVE TO SEE SOMEONE THEN I WOULD DEFIANTLY PICK VISION TIRE AND AUTO *****

We had a 2:30 appointment for four new tires and a four wheel alignment. They didn't have the…read moreright tires in stock and didn't know we needed the alignment. It took over three hours!

To the Owner/Manager,…read more I recently had front end work done on my vehicle at your location. Following that service, I discovered that the lugnuts on my rear tire had not been properly tightened -- a serious safety hazard that could have caused a wheel separation while driving. I called your shop to address this and was not offered any reimbursement or acknowledgment of the issue. I am asking that you make this right by reimbursing me for the cost of having this corrected. I'd like to resolve this directly with you before taking further steps, including filing a complaint with the Better Business Bureau or my state's consumer protection office. Please contact me at your earliest convenience. Sincerely, Kamerin

Absolutely FANTASTIC! The catalytic convertor was cut off my car on 12/9/22. My insurance…read morecompany said it would take it until the middle of February 2023 to get it fixed. Insurance came out on 12/15/22, towed to Muffler Man on 12/16/22, they called on 12/17/22 and were ready to fix it. They had to wait for the insurance people to show upon 12/20/22 and it was fixed that day for 1/3 of the price others had quoted. They did a great job, were fast, friendly and very profession!

We were driving home from Up North and, while stopping at the Lansing Costco, we noticed a scraping…read moresound coming from the right rear of the car. It was a Saturday afternoon and the dealership's repair shop closed at 3:00 PM. We saw Mavis Tire & Brakes had a 5 star rating and drove to the shop. The signs say "Tuffy Tire & Auto" but it was the correct address. I went in and described our concern, and Brian (who had been at the service desk) said he'd look at it. Within a minute the car was in a service bay. Brian gave everything a quick inspection, confirmed the sound was coming from the right rear, and took the wheel, caliper and disc off. He discovered an emergency brake spring that was loose and causing the sound. He got everything sorted and had us on our way in less than 20 minutes! When I asked him how much we owed, he really surprised me, telling me that he wasn't going to charge us for such a small job! It might have been an easy quick job for Brian, but it saved our day for sure!

We stopped here as weary travelers in need of honest tire repair. They were professional- honest-…read morehelpful- and quick. The price was reasonable without any pressure or upselling. I would 100% recommend this station for your tire needs.

Had a front differential issue with my daughters AWD car. Went to another chain and had major…read moreproblems with communication. Explained situation to intake person Kory, and worked on differential fluid change. Problem persisted and we had to order new transmission ($4000) and considered $1500 labor. Luckily problem has seemed to resolve with fluid change, they refunded my $ for transmission, only charged for fluid change. They were VERY good with communication, not up-selling, straight shooters. While they may charge a tad more than others, it is worth their quality and honesty any day!

I was in town for work. It was very cold out & I had been getting alerts of low tire pressures. I…read morehad stopped at 2 different gas stations to put air in and my tire pressures were going lower according to my car sensors. I was very frustrated and looked up an actual car/tire repair shop. I waited 30 min for them to open but the front desk person let some employees in when they arrived. I asked if I could get my tires checked. A gentleman clocked in early & resolved my problem. They were so kind.

This is the only place I will ever take any of my cars and have referred many ! Owner and his…read morefamily are top notch , qualified and will always work with you .

For the past couple of years, I have had Redline Auto Service do some work on my 1999 VW EuroVan…read moreCamper as I used it and was getting ready to sell it. Scott and Nick were the greatest to work with - Scott knew everything about that vehicle and was able to make the necessary repairs at a reasonable price. They went above and beyond in their service to me. I highly recommend them to anyone with a "foreign" car, whatever the need.