Gio handled my repairs and did an impeccable job. They go above and beyond and made everything look good as new!

My crazy ex girlfriend scratched my whole car so I had to make a claim. I went to Gio (fix auto upland) because my dad had took a few of our families car there before and he mentioned besides providing good service, they were great people. So I took my 2003 Honda Civic Si in looking like a bucket of rust essentially after the damages it sustained. When I met Gio, we clicked right off the bat and little to no surprise, we came from the same culture. Throughout the whole process, Gio was honest and straight up about everything. He could've just did the work and get the car in and out of the shop to clear space but Instead he told me about some issues that were going to ultimately affect how the job is gonna he done. He helped me out in ways that only if you come to the shop, you'll find out. Basically, redid almost the whole front end and make my 03 civic look amazing. Hats off to yll. So pics from before, during, and after read more

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Awesome customer service! State Farm recommended this shop, and I was extremely impressed & pleased with the service! They were very professional and friendly! State Farm totaled my car because they could not find parts for my 2004 Honda Accord. However, Fix Auto was able to put a window in for me even though my car was considered as totaled. Awesome company, very professional and friendly! read more

Repeat customer. I brought another vehicle in about a year ago and they did an amazing job. Someone decided to let my tailgate and Fix Auto helped me out big time. It looks great and such a quick turn around. I highly recommend them. read more

They were very customer friendly and had my car ready on time. The owner was friendly and made easy to work with him. I would highly recommend FIX auto repair to others read more

If I could give more stars I would. This is my second time bringing my vehicle here and each time has left me walking away, falling in love with my car all over again. Gio and his team are beyond amazing. They care about their customers being satisfied. There work performed is always very detailed giving the customer their vehicle back looking as if it came off the car lot. There work is impeccable, I'm elated each time. I highly recommend this auto body shop as I have already started referring family and friends. read more

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Great service and hospitality from all the workers. They did a great job on fixing up my car and they even refurbished everything else too. read more

Fix Auto Upland - I was missing the Honda symbol in the front fo my car when I took it in, and they went out of their way to just place a new one! - Body Shops Near Me - Upland, California

My car looks great! All the tail lights were cracked. Crashed my front end and was hit in the back 3 times! Worked with me and the insurance from the guy that hit me. They were done with 3 weeks!! read more

My wife's car was hit while it was parked and the other driver took off. Farmers insurance helped recommend us to Fix Auto Upland where they took care of us. They did a great job inspecting and assessing the damage on the car, and worked seamlessly with our insurance adjuster to get the damage repair approved. The end result is my wife's car looks great, Fix Auto did a awesome job replacing the front fender and paint matching the color. Our technician, Gio, went above and beyond the scope of the repairs by also patching and painting the cars front bumper that had some bad scrapes. It was an act of generosity that my wife greatly appreciated. We would definitely recommend Fix Auto Upland for your cars body repair needs. read more

Fix Auto Upland - Body Shops Near Me - Upland, California

Took my car to Fix auto. I already had good experience with them. And this is why I returned. Not only do they keep you in the loop, they give it to you sooner. My car was supposed to be in the shop for 2 weeks. I dropped it off a Monday and got it that Friday. I was AMAZED. I went to go pick that car so fast. Gio you are AMAZING. I appreciate you calling and giving me updates because a lot of shops won't do that. Any questions I had he would answer truthfully. read more

Fix Auto Upland - After fix auto - Body Shops Near Me - Upland, California

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Unfortunately had an accident, Will and Gio as well as an another very helpful lady from the front who I didn't catch her name were very responsive and took great care of my car and my needs. Would recommend for any collusion or minor damage. Great value. Called with updates, answered any questions I had. Brought my car in rough shape and you could never notice. Thank you Fix it Auto !! read more

Had my Buick repaired here after a collision. The staff is amazing, friendly and professional. William the estimator kept me posted on parts ordered, and progress of the repair. Short turnaround time and the repairs were done flawlessly. When I picked up the vehicle, William went over the invoice and the work that was performed. The vehicle was cleaned inside and out. The front desk receptionist Jennifer and General manager Giovanni provide excellent customer service. I highly recommend this place and want to thank William and staff for the amazing job. read more

Fix Auto Upland - Picture of collision damage - Body Shops Near Me - Upland, California

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I had my car repaired at Fix It Auto a couple of weeks ago. From the time I received an estimate to the time it was finished with the repairs they offered excellent customer service and made my car appear like brand new!! I highly recommend this place!! read more

Came in for a replacement tailgate for my truck and left with good friends. Gio and his team are PROFESSIONAL from front desk to the guys in the back! From beginning to end service was smooth sailing, conversation was nice, what's super cool to is that if you rent a car from enterprise near by you can leave it at the shop and they will return it! I had an amazing impression and 5 stars isn't enough. read more

Decided to stop by Fix auto to get a estimate on some body damage since I was in the area... Talked with Gio and decided not to look any further! Gio was a great guy to talk too, professional, very honest and knew the ins and outs of his buissness very well.. gave me a estimate I couldnt turn down. The work was fast (repaired a whole bedside and tailgate, color matched , as well as repairing a dent that wasnt on the estimate!) Truck came out fantastic! Not going any where else in the future... so glad I stopped in read more

Gio Navarro and staff at Fix Auto in Upland are the best. I had two of my cars fixed there through insurance. They provide quick and complete service. The repairs done on my cars are excellent. I definitely recommend them. read more

Great shop that fixed my vehicle in a fast and professional manner . Great customer service.

This auto shop did an amazing job with my car totally made it look like nothing happened. Not only that but gave me updates on the car progress and had it ready super quick. The general Manager is super nice too and approachable answered all my questions and concerns. read more

Fix Auto Upland - Body Shops Near Me - Upland, California

Where do I begin!! Geo is amazing his customer service is top knotch! He really goes an extra mile to satisfy his customers! I'm hoping not to have to go back to him any time soon but if need be he will be the first person I call for service! I recommend him 200% read more

so impressed by this place! Amazing customer service! Got an estimate on a Monday , dropped my car off on Wednesday and got my car back that same week on friday! receptionist was helpful and Will was awesome at keeping me in the loop and informed throughout the entire process ! big thanks to those that did the labor on my car, they did such a great job , even polished my headlights for me ! Definitely recommend !! :) read more

They got my vehicle in quickly and provided great work and customer service. William was thorough and explained everything in detail. read more

The service that was provided was fast and incredible, they communicated well with us and kept us updated on the parts for my car. The staff was very kind ,and I had mentioned it was my birthday to William Smith in which he went above and beyond to wash the outside of my car and clean the inside. I defiantly recommend their service look no further. read more

Fix Auto Upland - Damage before repair - Body Shops Near Me - Upland, California

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Giovanni is great to deal with and the shop does quality work. Would highly recommend them!!!

Ruben was very helpful & had great customer service . They were upfront from the start & communication was on point

Had my car egged Halloween night and it left severe damage to my paint. I described the issue over the phone with the receptionist and estimator. A timeline and price was negotiated. When I arrived, the estimator said they didn't have time to conduct the repairs because their schedules had filled up. I simply said you wasted my time and left. No work was done, but the way they take care of their customer says a lot about them. read more

They did a great job fixing the bumper & headlights on our Honda. Excellent customer service.

Giovanni and the team at Fix Auto are great! My car was repaired in less than a week and looks great. They explained how the insurance/repair process worked, answered all my questions and updated me throughout. They made a stressful situation easier. I would highly recommend this shop to anybody. read more

I definitely want to take the time to recognize Will and his team at Fix Auto Upland. They did an exceptional job on my car. I had repairs and paint done and they were executed in a timely fashion, with excellent communication and updates and my car was returned in full completion and also in very clean condition. They did a beautiful job and went above and beyond their call of duty to take care of all my needs and answer all my questions. I would absolutely recommend Will and Fix Auto to friends and family as well as use them in the future if needed. Thank you guys for all your effort! read more

They repaired my truck after some kid ran a red light and crashed into me and these folks at this shop left it in a condition better than I have ever owned it in. I would recommend them to anyone and everyone. Full commitment and communication to making the customer happy. read more

Let me say that the work that Gio and his guys at Richardson Auto Body did surpassed my expectations. You can see from the photos that the gutter rail on my 96 Ford E250 was pretty eaten up with rust. They took it down to bare metal and fabricated and welded in a metal patch, then they prepped, primed and painted the entire roof, while also replacing the roof mounted brake light. I don't expect this rust to ever come back, and with their lifetime warranty on labor, I don't have to worry about it. You can trust these guys will do the job right! read more

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I'm the type of person that typically never writes reviews specifically out of laziness, whether the experience was great or bad. However, I truly believe this this family owned auto shop deserves a review for going more than the extra mile to fix my car. Someone rear ended me and damage my trunk. And in that same week, someone did a hit and run and damaged the side of the driver. I'm a college student on a budget and I was stressing out, on how much it would it to fix the front side of my car. The back of my truck I wasn't worried about since the other insurance is covering for the damages. Gio (an Angel send from heaven) the person who was helping me all through this whole process, told me that he will do the best he can to get it fixed for a reasonable price. When I picked up my car, not only with my trunk fixed but also the driver side was fixed, my car looked like I never got an accident from either end. It look like a brand new car. And personally, I feel like this is a bonus service, I was expecting to come pick up my car with bird poop all over it . But they washed my car and polish the inside. And the only reason why I say this is a bonus is because last year when somebody sideswiped me and I took my car to another auto shop, they did amazing job fixing my bumper. But they didn't do that extra touch. Which is fine. I don't expect auto shops to do this, but like I said, fix auto Upland shop goes the extra mile to make sure their customers are satisfied in every aspect. I'll definitely be recommending this auto shop to my friends and family if they ever need to do some services on their car. Also, some thing that really loved about Gio he kept an open communication with me, he was constantly letting me know what was going on with the insurance and what was going on with my car. And personally, I love that because insurance that I was dealing with was very difficult to get in contact with. I truly could not be more thankful for this family owned auto shop, I left more than satisfied and they definitely surpassed my expectations. read more

Can't say enough good things about the work done and the service provided by Fix Auto. I'm the kind, because of ignorance, who has been taken advantage of by auto body and service shops. Gio at Fix Auto was a model of real customer service and concern. He and Cust. Svc. Rep. Jennifer kept me informed every step of the way. The work done on my side-view mirror was superb. The folks at Fix Auto even washed my filthy car (when I dropped it off) inside and out. And not only that, I dropped it off on a Monday and got it back 3 days later, even earlier than Gio promised (and I was doubting that promise when I heard it.). My wife and I have other auto body repairs needed on our cars. We're going back to Fix Auto. Five-star service. I give this place my highest recommendation. read more

I recently got my car (a 2020 hybrid RAV4) repaired here through StateFarm after an accident and this shop did a phenomenal job. Customer service here was great! Throughout the process, I worked with Reuben who was very communicative. They provided me a estimated date that work would be finished; although they were delayed (due to a late part delivery), they communicated this with me and surprised me by fully detailing my car to make up for it. Acquiring services here was a pleasant experience and I would recommend this shop to others. read more

Came here by insurance request for repair and wonderful job! I'm very impressed how they went above and beyond! I am so happy with results, thank you Rueben read more

I had finally received my license plates. After waiting nearly 6 months. I bought some frames to put on my car. The back bumper license brackets on my car were broken. I had a hard time finding someone to put on my new frames. Normally I do it myself, but with the brackets broken off, it was difficult. I found this body shop. They were very responsive when I called. It was raining hard, and I just wanted my plates on. They looked at my car, and were able to put them on. I was so grateful. After waiting so long. Will and his worker were very nice and professional. Absolutely would come back. That's service considering it was pouring rain. read more

The technician took their time to walk me through the process. I am grateful to this team for making this as seamless and easy as possible. I hope I never have to come back, but if I do, I would definitely trust them with my car. read more

This shop is the best! Super professional, friendly, clean and fast! I took my car in and it was finished in 2 days. The shop even went a extra mile and cleaned my car for me when I went to pick up. If you're looking for a shop to take your car to, 10/10 would recommend. read more

My Equinox was hit from behind on a Thursday while I was waiting for a red light at the end of an exit ramp. Visible damage included a visible crack to my bumper cover and a few dents in the tailgate. My insurance claim was filed same day and the adjuster searched for a recommended body shop. This Fix Auto location was hands down the highest rated body shop within a 5 mile radius. By Monday, I met the Fix Auto estimator Will who did a thorough exam of the damage, pointed out some things I didn't even see. He took pictures and prepped a prelim estimate for me. I gave the go ahead to order parts and signed some paperwork provided by Jennifer, agreeing to terms and condition. The owner Gio stopped in the office to make sureI was being helped and we got into a convo about insurance. I mentioned that the guy who hit me had Aspire and was told that it was a good thing I was using my company for the repair because they stopped doing work for Aspire. When I parked my car I had left my lights on so I found my car wouldn't start. Will jumped my car and pointed out that the battery post had dried acid corrosion on it. I was able to make it home. Will made sure to keep me informed when the parts came in, when to drop off car for the repair, and when to pick it up--from accident to pickup after repair it was two weeks total. Great people, great communication, great service and great repair quality. Will even used some of the leftover paint to touch up some chips that were unrelated to the repair when I picked up the car. You cannot go wrong with this shop! read more

I brought my truck here for an insurance claim. I must say that this has been the BEST experience I have every had with a collision center. Gio and his team from the beginning were informative and kept me updated. My vehicle was completed on time as promise. Gio even waited after hours for me to pick it up. My truck was returned to me cleaned and detailed, which I was definitely not expecting. Thanks again for the exceptional customer service. I will only use this collision center from now on. read more

Will and Giovanni are the best I dropped my car off on a Monday after somebody hit me and they were able to complete the job by Friday. They were very professional and quick and did very good quality work. My car was even washed inside and out after being dropped off very dirty . I'm very thankful for them and if you ever looking for a collision place I definitely recommend fix auto in upland. Talk to will and Giovanni and you will definitely be taken care of. 5 stars for sure. They were very professional and kept constant communication with me updating me on the status of my car until the job was complete read more