1. Fix Auto Northridge

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Northridge, CA

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Fix Auto Northridge

4.9 (69 reviews)
Closed • 9:00 am - 12:00 pm
Updated 3 months ago

Services - Fix Auto Northridge

Bumper repair

Collision repair

Dent removal

Fix Auto Northridge Photos

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Recommended Reviews - Fix Auto Northridge

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Ouch #2.
David K.

Picked up my car two weeks earlier than it was supposed to be completed. After checking the car and area that was repaired, I could not tell the difference as it was resorted to its pristine condition. Service at Fix is top notch and you won't get anything less. Do yourself a favor and go see Leo and the team. They will take very good care of you which we will need after an accident. Thank you!

Before
Anne A.

I had the GREAT fortune of discovering Fix Auto Northridge after damage was done to my vehicle. Owner Aram and his wonderful crew transformed my wreck into a seamless, shiny beauty! Not only did Aram send progress texts & phone calls to update it's status, but he even PERSONALLY picked me up from the rental car shop to bring me back to pick up my vehicle. During these trying times dealing with the Covid19 dynamic, it's a relief and a gift to find a business that truly cares about both the customer service experience and quality of work. Well done, Aram: you have my business for life! P. S. The crew sanitized everything in my presence, and everyone had gloves & masks on to keep compliant. The front office had ample hand sanitizing stations-and even separate fresh & used pen holders!

The damage was actually worse than this pic shows but it's the only "before" I can find
Haila E.

Someone drove into the back side of my beautiful new car less than a week after I bought it. I was so upset. I scoured yelp & google reviews to find the right shop for repairs. All the certified BMW repair shops got pretty bad reviews. After spending a week researching, I decided to get an estimate from Fix Auto Northridge as their reviews on every platform were impeccable. Greg was very nice & got me in for an estimate later that week. I went to the busy shop and was met by a very friendly team. They checked out the damages & put together the estimate for insurance very quickly. I was concerned about matching the metallic white paint, but Greg quickly eased my worries. I was bummed when I found out I'd have to wait 2 months to actually get the repairs done as they are insanely busy, but I just couldn't stand the thought of going somewhere else & potentially getting sub-par results. It was totally worth the wait! I dropped my car on Monday morning & got a rental from the nearby Enterprise- super convenient. Greg said it would take at least a week. With the crazy rain, I thought for sure it would delay the repairs, so I wasn't holding my breath. I was shocked when he called me Thursday to pick up the car- nice surprise. Well, they 100% lived up to their reviews. My car is absolutely perfect! And on top of that, they completely detailed my car even better than the dealer did when I bought it. Their level of customer care is like no other. Not only was everyone friendly and attentive, they went above and beyond by doing some extras that saved me a ton of stress (& possible botch-job if I tried it myself). They de-badged my car & installed my front license plate bracket & license plate. It looks sooooo good! I just can't get over what an incredible job they did! They really take pride in their work and take ownership of their customers' happiness. Without question, I will return to them the next time I'm in need of work & will send everyone I know there. They are true perfectionists!

Before
Cassie W.

After someone hydroplaned into my car after the rain I opened a claim with my insurance and they sent me here for repairs. I'm so glad they did. Upon turning in my car they were professional and quick to help me. They gave me an estimate of time they would need and ultimately finished before that time frame. Throughout the process they kept me updated on their progress. When I came to pick it up they made sure it was clean and ready to go for me. It looked even better than when I first leased the car. I could not tell that there had been any damage. The repair was seamless. I am very impressed and will definitely come back if needed.

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3 months ago

A bit longer than expected for the repair but the work is flawless. Very friendly customer service.

Business owner information

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Aram S.

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7 months ago

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Victoria S.

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7 months ago

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Victoria S.

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5 months ago

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Aram S.

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1 year ago

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Victoria S.

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2 years ago

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8 months ago

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Victoria S.

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3 years ago

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2 years ago

These guys do great work, and Javier is exceptional to deal with! Very helpful and accommodating! Highly recommended.

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Victoria S.

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6 years ago

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3 years ago

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3 years ago

Very professional and friendly staff. Repairs were completed in a timely fashion and your team did an amaizing job.

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3 years ago

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3 years ago

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6 years ago

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3 years ago

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4 years ago

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2 years ago

I had to bring in my car for repair. Both times Javier was very professional pleasant and caring. Really appreciate him!

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Victoria S.

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2 years ago

Had a self-inflicted accident with our Tesla. We brought car again to Fix. Honest people. Quick service. Good quality work.

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6 years ago

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4 years ago

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6 years ago

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6 years ago

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2 years ago

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5 years ago

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7 years ago

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6 years ago

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4 years ago

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3 years ago

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3 years ago

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7 years ago

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3 years ago

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6 years ago

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4 years ago

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3 years ago

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Page 1 of 2

Ask the Community - Fix Auto Northridge

Review Highlights - Fix Auto Northridge

“Arem, Javier and their team at Fix Auto Northridge did a great job fixing my Tesla after a door ding and paint damage.”

Mentioned in 11 reviews

Read more highlights

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Lake Balboa

Very easy to schedule and overall really good price. The tech did a great job replacing my…read morewindshield and made it so easy to come to me and all I had to do is pay at the end. Very good experience!

Summary: Technician came unprepared without the correct…read morepart, then company stopped responding when I requested they fix installation issues. Full Story: My driver's side power window got stuck down. Their technician arrived but didn't have a fully compatible motor (his replacement lacked auto-up/down functionality). I also noticed while the technician rooted around for a compatible motor that all of their motors appeared to be used. When the technician manually powered my old motor (bypassing the switch), it wouldn't raise, confirming replacement was necessary. Since I wanted a fully compatible motor and was worried about the durability of a used one, I drove to O'Reilly (with my door panel off) and purchased a new original equipment motor while the technician waited. He installed it, but immediately the window malfunctioned: it would drop halfway after reaching the top and wasn't responding properly to the switch. The technician tried troubleshooting but concluded it was an electrical issue beyond his expertise/scope and left. I researched and replaced the window switch myself, which fixed the responsiveness issue. However, I then discovered two new problems: a loud clicking/hiccup when lowering the window halfway (see attached video, turn audio on), and the anti-pinch safety feature not working (in hindsight, likely due to the technician directly powering the motor to diagnose why it wasn't responding to the switch and messing up its calibration). I contacted Gilbert to request a return visit or discount. He initially refused warranty coverage since I'd supplied the motor, though I pointed out I only did so because they arrived without the correct part and offered to send him video of the problems, which he was not interested in. Eventually he agreed to send a technician and charge me for the labor if it wasn't their fault. I accepted but after having to follow up multiple times to get responses regarding the details and set a time, I gave up. Ultimately, I fixed it myself: a clip securing the motor's wire harness was broken (likely during installation, though the plastic was old and brittle) causing it to hang into the window's path. In the technician's defense, if my window switch had been working, he probably would have noticed and fixed this himself. Still, the broken clip appears to have resulted from the installation judging from scratches on the previously untouched inner door panel.

Fix Auto Northridge - bodyshops - Updated October 2026

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