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    Services - Safelite AutoGlass

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    3 More Services

    Auto window replacement

    Auto windshield repair

    Auto windshield replacement

    Safelite AutoGlass Photos

    Recommended Reviews - Safelite AutoGlass

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    Reviews With Photos

    Coffee station
    Linh T.

    Well, it finally happened, a rock flew up on the freeway and chipped my front windshield. And what started off as a 2 inch crack grew over a few days to over 6 inches is multiple directions. So I checked my insurance coverage and it was $100 deductible as long as it was with a provider in their network. It was easy to schedule online with Safelite with lots of convenient time slots and automated reminders. When I looked at the reviews here; I was a little hesitant... however, after my visit here, I was pleasantly surprised! The front desk check in was super efficient and staff were very friendly and welcoming. The waiting areas were immaculate... there were many other customers waiting and no one looked disgruntled. Luckily they had the windshield in stock for my Jeep Wrangler and quoted around 2 hours for it to be replaced. I walked across the street to have breakfast and came back for them to have it done in 2 hours 20 minutes. Mares did a wonderful job explaining the process for drop off and pick up. Thanks Safelite! I hope not to be back but if a chip occurs, I know where to go.

    My insurance sent me to this place. A small chip turned into this after safelite "repaired" it. The sales person told me it happens all the time. This is a 1/1000 event and should not happened anytime. I don't recommend this place. Poor performance and poor customer service To management: you don't understand the bad review. First the fact that when you have people sign, your company advices that this is a rare event but when one speaks to your staff, they say it happens frequently. Second, the poor customer service, bad sportsmanship from your staff after having caused further damage to my property

    BAR Complaint
    Rick D.

    I scheduled a replacement of our Audi windshield two days in advance. Paid $860 in advance for it as well. Took off work and drove 20 miles from home to get there today. Upon arrival, I'm informed they don't have the windshield, come back tomorrow. I get home and they call to tell me come back next Tuesday instead. In my opinion, these people couldn't manage their way out of a wet paper bag. Clearly they couldn't care less about the inconvenience this has put us through. Edit, it's now been 3 full visits and over 12 hours of wait and traveling time with no resolution. Worst experience ever. I've filed a complaint with BAR and the BBB.

    Broken glass from poor labor
    Carlos H.

    Do Not Come Here ! I brought in my car to get a window repair and now been 2 months and I'm still dealing with the window. I brought in my car and got the window replaced , somehow they broke my regulator and I wasn't able to roll down my windows but I was able to get the regulator replaced under warranty . Weeks go by and they never followed up I had to call to get an update and schedule an appointment . I go to bring in the car to get the regulator replaced , I get assigned a new tech Richard advises the original window they installed is bent and he had to order a new one Another day goes by and the new window arrives and he calls me and informs me the new window is also bent . It's now been 3 weeks and Richard won't returns my calls or cant give me an update . The man at the front desk is clueless about everything , is always confused about what's going on and says he emailed their parts department and never gets back to you ever . To top is off they never vacuumed the glass from the shattered window . Avoid the headache and go else where Their customer support line isn't taking any new calls .

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    5 days ago

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    2 months ago

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    5 months ago

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    Excellent! Glad we could help get you safely back on the road, Anna.

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    5 months ago

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    It was our pleasure!

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    24 days ago

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    10 months ago

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    Thanks for all the love, Linh! We're always happy to help.

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    2 months ago

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    2 years ago

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    3 months ago

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    3 months ago

    Thank you for awesome job to Eddie and Santiago , Really appreciate your professionalism

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    Thanks for the love and kind words, Ralph!

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    1 year ago

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    2 years ago

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    6 months ago

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    Harry, sorry for the extra hassle.

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    6 months ago

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    We're sorry for not meeting your expectations. We value your feedback.

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    1 year ago

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    Thank you for your understanding, Eve!

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    1 year ago

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    We're sorry we let you down. Thank you for your review.

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    9 months ago

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    2 years ago

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    1 year ago

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    1 year ago

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    2 years ago

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    2 years ago

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    We're sorry to hear this, Ali, and thank you for your feedback.

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    1 year ago

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    2 years ago

    Was sent here by insurance to repair a crack and it went fine. It was finished in less than an hour. Results were also good.

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    Easy as pie! Thanks for choosing Safelite, L L.

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    2 years ago

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    2 years ago

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    Awesome! Thanks for choosing Safelite, Simon.

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    2 years ago

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    Thanks for the feedback, Ian. We apologize for this experience.

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    2 years ago

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    Ask the Community - Safelite AutoGlass

    Do you replace just the glass mirror on the passenger side mirror?

    Thank you for your inquiry, Blu. We're sorry for the inconvenience, but this is not a service that we currently offer.

    Do you replace windshields on Tesla model 3?

    We replace windshields on most Tesla models. Please visit www.safelite.com to get a quote or to schedule an appointment.

    Do you work on Teslas?

    Hi Joe, thanks for reaching out! Yes, we do service most Tesla Models!

    Don’t See Your Question? Ask Away!

    Mobile Service Auto Glass - Working

    Mobile Service Auto Glass

    (83 reviews)

    Lake Balboa

    Summary: Technician came unprepared without the correct…read morepart, then company stopped responding when I requested they fix installation issues. Full Story: My driver's side power window got stuck down. Their technician arrived but didn't have a fully compatible motor (his replacement lacked auto-up/down functionality). I also noticed while the technician rooted around for a compatible motor that all of their motors appeared to be used. When the technician manually powered my old motor (bypassing the switch), it wouldn't raise, confirming replacement was necessary. Since I wanted a fully compatible motor and was worried about the durability of a used one, I drove to O'Reilly (with my door panel off) and purchased a new original equipment motor while the technician waited. He installed it, but immediately the window malfunctioned: it would drop halfway after reaching the top and wasn't responding properly to the switch. The technician tried troubleshooting but concluded it was an electrical issue beyond his expertise/scope and left. I researched and replaced the window switch myself, which fixed the responsiveness issue. However, I then discovered two new problems: a loud clicking/hiccup when lowering the window halfway (see attached video, turn audio on), and the anti-pinch safety feature not working (in hindsight, likely due to the technician directly powering the motor to diagnose why it wasn't responding to the switch and messing up its calibration). I contacted Gilbert to request a return visit or discount. He initially refused warranty coverage since I'd supplied the motor, though I pointed out I only did so because they arrived without the correct part and offered to send him video of the problems, which he was not interested in. Eventually he agreed to send a technician and charge me for the labor if it wasn't their fault. I accepted but after having to follow up multiple times to get responses regarding the details and set a time, I gave up. Ultimately, I fixed it myself: a clip securing the motor's wire harness was broken (likely during installation, though the plastic was old and brittle) causing it to hang into the window's path. In the technician's defense, if my window switch had been working, he probably would have noticed and fixed this himself. Still, the broken clip appears to have resulted from the installation judging from scratches on the previously untouched inner door panel.

    I had my rear back window shattered while it was parked at work. I was recommended this place and…read moreso glad I did! I called and they were able to come same day to my work location and I'm so glad I was able to get it fixed. Took about 30 minutes for them to fix. Overall my total was $375 (cash) for the back windshield which was amazing compared to higher prices from other places. Thank you for such a easy and smooth experience

    Safelite AutoGlass

    Safelite AutoGlass

    (336 reviews)

    Shadow Hills

    Not going to lie, I was a bit hesitant at first because of some of the reviews, but I'm really glad…read moreI went through with it. The entire experience was amazing from start to finish. Booking my appointment online was quick and easy, and when I arrived, the receptionist was incredibly kind and welcoming. I chose to wait in the lobby while they replaced my windshield, and the process took about an hour and a half. Just a heads-up--mine didn't require calibration, so if yours does, it may take a bit longer. Overall, I'm extremely satisfied with both the quality of the work and the customer service. I'll definitely be recommending them to friends and family!

    I am writing to express my extreme disappointment and frustration with the service I received…read moretoday. My original work order specified a maximum wait time of 3 hours. Upon arrival at 11:00 AM, I was told it would actually be 4 hours. It is now 3:25 PM--nearly four and a half hours later--and I have just been informed it will take at least another hour. ​A projected 3-hour job has now turned into a 5.5-hour ordeal. ​This lack of transparency is completely unacceptable. Because I trusted your initial estimate, I told my daughter not to take her lunch, as I expected to pick her up by 2:00 PM. Instead, I am still sitting here while she is left waiting and hungry. ​If you only have one technician available, you have a responsibility to inform customers before they arrive for an appointment. It is incredibly disrespectful to overbook your schedule and expect customers to pay the price for your staffing shortages. I expected much better professional standards than what I experienced today.

    Nexus Auto Glass - 2022 Ram 2500 windshield replacement

    Nexus Auto Glass

    (10 reviews)

    Van Nuys

    Don't waste your time. Prepare to get different quote 20 min before the appointment…read more Alert: He will contact you with 2 different phone numbers, one is Raul and then refers you to the second one as his friend (pretty sure it was the same person because he called again in a second pretending he was the referred friend but I was wondering why pretending though) Today I understood that because he want to change his wording comfortably & blame it on *I maybe didn't understand Raul!* So much unnecessary headache but that's what scammers do all the time, it's their lifestyle. What happened: I called him yesterday and asked to fix my rare window regulator, I had the parts so I just needed labor, everything went well I got a price and we confirmed a next day appointment at (4:30pm) by the end of the day because of his schedule. Today he called me 30 min before the appointment and asked again about the car issue, CHANGED his wording, and gave me a HIGHER price...! He said "it will take me more time & I don't know why I thought it was the front window regulator not the rare one" He will waste your time (I could've go fixed it somewhere in the morning) He is not efficient and will change his mind 20 min before the appointment (trying to push it so you agree on the new price) BE PROFESSIONAL AND RESPECT PEOPLE'S TIME or don't offer a service from the beginning. Check the photos for the call reference.

    I could not ask for better service!!! Honestly Raul did a great job. I didn't have to take my car…read moreanywhere, he just came and fixed it within the hour. I would recommend him to anyone who needs windshield repairs.

    Safelite AutoGlass - windshieldinstallrepair - Updated May 2026

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