Time, efficient and professional front desk. Friendly and nice . The location is not more than…read more20 miles from my home and it was easy to find.

Come here for your auto glass needs. They are kind, and fixed my rear-view mirror, which just…read moredecided to fall off. The location too is in a beautiful vintage building, impeccably maintained- a reflection of their care.

Have had rock chips repaired 4 times and they are still holding. Quick no appt needed service,…read morefriendly and helpful

My Nissan Murano developed a serious water leak due to plugged drain lines in the sunroof. The team…read moreat the Autoglass Clinic expertly removed the entire sunroof to access and clean out the drain lines. They were professional, courteous, and excellent communicators providing updates throughout the process. I would highly encourage anyone to contact them for services.

Want a free paint job? Do you not have bills, or family to provide for and sitting on stacks of…read morecash to blow? And women, are you wanting to be surrounded by men minimum twice your size just for them to essentially tell you you're stupid after giving them said stack of cash? Well this is the right place for you! I took my vehicle here to get a valve replaced in my Jeep Wrangler and received it with my paint peeling and bare metal in most places on the hood. When I received my car I spoke with Rick and asked him what might have caused it and he immediately took offense assuming that I was blaming him. I hadn't thought to until that moment. I did leave disrespectfully, I will admit however, when my vehicle was dropped off there was one part of clear coat pealing off, the only part that is untouched, and it came back to me as seen in the attached picture. When Rick was speaking over me and I was trying to get clarification on what could've happened, or if it truly wasn't a negligence issue, if they had noticed it, without putting the blame on him, the mechanic that actually worked on my car came up behind me with his hands up. As a 5'4 130lb person, amongst other things, I was obviously intimidated and told him to not touch me. This seemed to strike something in both of them. Whether it was done here or not, from negligence or not, is still unclear considering my questions were being spoken over and dismissed. And again, whether it happened here the car was paid for at 1pm that day and there was no mention of the paint issues when it was paid for. Today, trying to figure out a solution to my paint problem without going through these people again, my oil gauge shot up to high and then dropped and stopped my car. Luckily, I was stopped at the toll both and hadn't gotten onto the bridge, yet. If I had, this would be a slightly different story. So if you want a surprise and free paint job, and have a not so relaxing get away to the side of the Tacoma Narrows fixing a paint issue after getting your transmission worked on? This is the place for you!

We have our truck serviced here and we've always had a pleasant and efficient experience…read more Spotlessly clean l, which gives me the impression that they have an exceptional attention to detail.

Bottom line upfront. Safelite bills the insurance twice the cost of a local competitor. Safelite…read moretold me the OEM glass was out of stock, trying to get me to buy safelite brand glass. i got better service going with a competitor. I had been a long time customer with Safelite Glass, the roads keep them in business. This location are nice workers, but the store is very busy, so it can be a bit of the wait. I ran into frustration because corporate Safelite strongly try to direct you to safelite brand windshield instead the original equipment manufacturer. after waiting a week, Safelite cancelled an appointment last minute claiming the OEM glass was out of stock, but Safelite glass was available. i hadn't thought about it before, but they had used the same excuse 6 months before. I complained to my insurance, and they booked me into a mom & pop shop in bremerton who ordered the glass from the dealer and did a great job in a couple of days for half the cost. Also, safelite damaged my rfid stickers and cost me to replace. the competitor no problem.

Set appointment for rear window on truck. Verified vin and type of window three times. Delivered…read moretruck for appointment. Got a call 15 min later telling me rear window was incorrect. No problem, made another appointment, delivered truck for appointment and got a call 30min later telling me they did not have the window in shop and needed to reschedule. Asked for a supervisor and they were out-of-office on maternity leave was told. They asked to reschedule for a third time and I'm taking my business elsewhere. Service tech didn't seem to care. Frustrating to say the least. Guess I'll drive around with a broken window until I find someone and time to get it fixed.

Best people and service!!! Great work guys!! Love the receptionist! They tell you everything there…read moregoing which is refreshing!

Have used them 3 times for different vehicles (windshield replaced, tinting and chip repair) and…read morethey are honest, efficient and friendly!

Windshield has scratches after only two months. See picture. I was initially very happy with the…read morewindshield but it appears to be poorly made because it now has scratches after just two months. While our previous windshield (original one from Honda) had cracks from 10 years of rocks and the like, it did not have scratches like this. When I wrote back to ask about my options, I was told that scratches are not covered in the warranty.

Bought a Groupon (worth $100) and when I called to schedule an appointment I got quoted $240 to…read morereplace a windshield worth $150. Not planning to do any business with them.

I always wanted a front and rear camera in my Lexus 450H SUV but have concerns over getting it…read moreproperly installed. This business was recommended by my auto mechanic. My primary concern is that an improper installation could affect the integrity of my side curtain airbags which shoot off from the A pillar all the way down the interior roof line. I believe it is dangerous to tuck wires using tools that come with self install packages because they most certainly will be in the path of the air bags. A professional installation is well worth the price in a case like this. I believe the only way to professionally install these is to do a partial tear down by removing the A pillar cover and releasing the ceiling panel on one side of the car. Their installation charges were reasonable after subtracting out the retail cost of my cameras; so I had concerns if that would cover a proper partial teardown. I called and requested them to send me a couple of camera system options they sell as I preferred them to install a system they are familiar with. I also made an appointment for the installation. The camera system I selected was the Momento M8 Max 8400. When I arrived, they had the estimate in their system, but not the appointment I made. Fortunately, they were able to accommodate me during that visit. I asked to speak with the tech. I met the tech and he said he has installed these for many years. I asked the tech to walk me through how he plans to install the cameras and he explained everything he planned to do. I requested photos of the install while the panels were removed which the tech took. Upon completion of the work, they emailed me the photos taken by the tech and the salesperson helped me setup the camera app on my smartphone before I paid them. The tech removed the A pillar panel and released the roof panel and ran the wires behind the air bag devices. The installation was extremely professional. When I raised my rear tailgate, there were no visible wires as the tech ran them inside the factory cable housing connected to the power rear hatch opener. There were no visible power connections to the camera as those connections were made inside the paneling below my dashboard with photos provided. The end result is that it looks like the cameras were always part of the SUV installed at the Lexus factory. This business greatly exceeded my expectations.

Always on time & on budget at a competitive price! And knowledge staff. Great choice!read more

Victoria called to say that my truck repair was complete and I can pick it up today, yay! She also…read moreoffered that I could leave the Enterprise rental truck with her and she would take care of returning it. I returned the rental truck as it's only blocks away and figured I needed a walk anyway. But, Enterprise said, we'll drop you at Caliber and gave me a ride to their shop. Kudo's for both businesses...they get service! Now, the repair. Fortunately it the damage was minor a windblown branch had hit the top of the truck leaving scratches and a minor dent which I would have just lived with - but on it's way by that branch removed the GPS antenna (shark fin) leaving a hole in the roof with wires hanging out of it. I rains here in the PNW and a hole in the roof of your truck isn't a good thing: thus the need for repair. The repair looks great and the work was done on time and within the estimate. They told me it would be about 2 weeks and well it was 2 weeks. I recommend this business to anyone needing a body shop.

Took my vehicle here for an insurance claim and had multiple things stolen from my vehicle. I am…read moreaware it's my own fault for leaving them in there but it'd be nice if for once people could just be honest. Hope whichever tech got my sunglasses and AirPods enjoys them. Aside from the theft I just picked up my car today after being told originally it would be ready before thanksgiving. I get shit happens but just a little bit of communication goes a long way. All in all 0/10 would not recommend.