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    Fix Auto Irvine

    4.2 (249 reviews)
    Closed Closed

    Services - Fix Auto Irvine

    Bumper repair

    Auto frame testing

    Auto mirror repair

    5 More Services

    Auto mirror replacement

    Auto steering and suspension repair

    Rear-end damage

    Auto window repair

    Auto window replacement

    Fix Auto Irvine Photos

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    Recommended Reviews - Fix Auto Irvine

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    I was notified that my vehicle was ready for pickup. I rearranged my schedule, returned my rental, and went to collect the car. Shortly after, multiple system warnings appeared related to sensors/calibration that were not present prior to the repair. When I brought this up, I was told it could be due to "pre-existing front damage" and that recalibration might require taking it to a dealership at my own expense. This was frustrating, especially since the vehicle did not have these warnings before the repair. Being told the car was ready when it clearly was not resulted in wasted time and now having to secure another rental. That added unnecessary stress and inconvenience. To their credit, they have now taken the vehicle back in to reassess the issue. I'm currently waiting on an update and will revise this review depending on how they follow through and whether the problem is fully resolved. If you are getting collision work involving sensors or ADAS systems, make sure you receive clear documentation of pre- and post-repair scans and confirm responsibility for recalibration before picking up the vehicle.

    I just picked up my 2022 Tacoma pickup from fix auto. I was in an accident a couple of weeks ago. When I saw my truck, I was so extremely glad to see what an awesome, Beautiful, outstanding job they had done on it. It actually looked better than it did before the accident. It also looked like the truck had been detailed, inside and out. All during the time it was in their care, I was informed on a regular basis as to what stage it was at during the process. I also received it earlier than originally expected. The day before pickup I received a call from a gentlemen named Lee to ask me about a certain color detail on a part. He also sent me a photo. I told him that it was not the correct color and let him know the color it should be. Lee immediately told me he would get it corrected and that I could still pick it up the next day. When I arrived to pick it up, Lee met me and took me to my truck. As I said previously I was ecstatic they had done such a great job. Lee and all the staff at fix auto were very friendly and helpful. The cost of the repair was great as well. I would tell anyone who needs auto body repair, they need to bring their vehicle to Fix Auto. They were referred to me by AAA. Best referral ever. Donovan McCulloch.

    Literally smears all over the hood.

    I brought my car in after a tree branch dented my fender. While the repair itself was okay, the finish was completely unacceptable. They never color sanded or polished the paint just gave it a wash and called it done. I took it back, hoping they'd make it right, but again, it looked untouched. My father restores classic American muscle cars, and we both immediately saw the lack of attention to detail. This wasn't polished not even close. This shop is a textbook example of workers cutting corners, assuming the customer won't know the difference. Unfortunately for them, I do. Their good reviews are misleading trust someone who's been around cars their whole life: this shop doesn't take pride in its work. Customer service was polite, but professionalism and quality were seriously lacking. I wasted my time twice and regret not going elsewhere. Don't make the same mistake.

    Rea G.

    Stay away from this shady shop. Referred by AAA insurance, started process same day as accident, front desk staff was courteous, took my car in and began repairs. Less than 1 week later, the car was finished, and I thought wow that was fast! Perhaps it was too fast... when we came to pick up the Lexus, the drivers side brake light wasn't working. Luckily, my husband noticed before we left the lot. The light was working fine after the accident and worked fine before the shop worked on the car. As this is a safety issue, we did not let the car leave the shop. They found the problem but claimed it was not accident related. They would not believe us that it was caused by the accident on the drivers side rear quarter panel and rear door. They insisted that we take the car to Lexus to have them perform a diagnostic test to determine what the cause was, at our own cost. Why should we pay for that when the shop can subcontract the diagnosis fees. Lexus determined that the part failed as a result of the accident or improper removal of the tail light. I 100% feel that a more thorough pre and post vehicle inspection would have definitely prevented this major headache to us. Checking the lights and safety items are functioning properly is a major concern letting a vehicle go back to a customer with a non functioning brake light can lead to a completely preventable tragedy. I feel that the inspector and the company are covering for each other and not including items that would typically be covered with an auto repair. My car remained with fix auto for 2 weeks while we were going back and forth trying to get them to fix the tail light. They wanted us to pay 500-700 to fix the tail light. We didn't pay and we also didn't have a deductible to pay either as the other party accepted responsibility. It added to the stress of an already stressful situation. We eventually had the car towed to Lexus and they fixed the car within 2 days and everything was fine. Also, my all weather floor mats went missing. I don't know if it was fix not reinstalling them after the repair...but they aren't there. So save yourself the trouble and go somewhere else. I don't recommend this place to anyone.

    Awards!
    Kacie H.

    I was in an accident which is stressful, frustrating, and let's be real slightly embarrassing. I dropped off my car this morning with them after a two week wait, which had me frustrated, but I can now understand why there is a wait for this place! The whole crew is kind, welcoming, and thorough. I never once felt unwelcome, stressed, or ignored. Constantly being called by name and not ma'am, miss, or any other variation. This world is lacking human connection and communication is being lost which causes customer service to be a thing of the past but not here! Jasmine was incredibly, a woman who I may assume is the office manager was so sweet, a few "car doctors" grabbing coffee or passing by were kind, and the gentleman helping me with paperwork was so helpful! I have no idea what the outcome of my car is yet but I will tell you I feel unbelievably comfortable with my car in their hands.

    proof of them returning my car in worse condition that it was in

    Absolutely terrible. Referred by AAA insurance. Had me take in my vehicle for a couple days for a simple bumper repair from a minor rear end incident. Just for them to call and tell me they are are not gonna fix the car. We then scheduled a pick up time for monday the friday they delivered the news of there incompetence. Just to find out that the bumper was still missing on the car and they have not put it back on the vehicle. They also notified as a shock that they were charging me $410 for holding the vehicle and not doing anything. I had to call my insurance just for them to communicate and pay for the fair. (The agent was also very surprised by this information and was upset as well that they don't tell you there is a fee just to take in vehicle regardless of weather its a claim with insurance or not at drop off) Took me an over an hour to obtain my vehicle. If you want an actual competent, trustworthy reliable shop that is going to respect your time. PLEASE AVOID!! what ever you do if you get referred to this establishment PLEASE SAY NO and GO TO ANOTHER SHOP. I recommend Tokyo Automotive or Caliber Collision. At the very least they don't scam you by charging you excessive amounts of money just to hold your car hostage.

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    5 months ago

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    Victoria S.

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    6 months ago

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    Victoria S.

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    2 months ago

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    1 year ago

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    8 months ago

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    3 months ago

    Very good fast service. Went through AAA. They were able to complete our repairs 1 week ahead of schedule.

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    7 months ago

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    9 months ago

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    4 months ago

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    10 months ago

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    3 years ago

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    6 months ago

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    5 years ago

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    1 year ago

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    6 years ago

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    3 years ago

    I had to have my car lock repaired due to a break-in and they were great! I would trust them with my vehicle anytime.

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    3 years ago

    You guys are awesome. I had a really small thing and they helped me right away with it. Great people that won't screw you over.

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    14 years ago

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    8 years ago

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    Page 1 of 7

    Ask the Community - Fix Auto Irvine

    Review Highlights - Fix Auto Irvine

    Scott did a phenomenal job repairing almost the whole left side of my car after an accident and gave my lil car a beautiful wash!

    Mentioned in 34 reviews

    Read more highlights

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    Not happy with the service and the charges. Strange experience and not what I expectedread more

    Fix Auto Irvine - bodyshops - Updated May 2026

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