Very satisfied with customer service and quality. They took great care of my 2006 BMW X5 after a…read morecollision. They handled most conversations with my insurance company and the rental company as needed. 10/10 would recommend for value and services.

Integrity. Quality work and fairness…read more Been going for over 15 years and will keep coming because finding honest and competent isn't always easy when finding someone to work on your car. Had oil change and asked to inspect. No charge for inspection. With so many raising prices stating inflation or tariffs my costs were a mere 8 bucks more than same month last year. They were quick gave me a list with how pressing other matters were. AND let me know Nothing was immediately pressing. Find another mechanic that is that honest.

Ray and his team at Cooper's did a fantastic job on repairing my vehicle. And they are USAA…read moreapproved so I felt very confident in letting them handle my dent in my bumper. The repair work was quick and painless and my car looks like nothing ever happened. And they're just great people. Highly recommend! ?

I am a difficult customer. I may have written a review in the past that was not particularly…read moreflattering and it may have come from a total misunderstanding, but I have used this shop since then, and I have always found their work outstanding and that is the reason I continued to use them.Recently I returned to Cooper's Collision after I was involved in a Hit-and Run rear end collision on I-5. I returned to Cooper's Collision because they have an outstanding work ethic and are very detail oriented. On a close examination you can not see any evidence of the repairs they made. As close to perfect as anyone could get. I can't find a way to retract my earlier comments, but I sincerely hope this will set the record straight. Thank you everyone and high fives to Ray. I had no idea my earlier comments would be published. Shame on me

I had a wonderful experience with the team at Matsenko Auto. I have a 2021 charger scat pack with a…read morebig brake setup (400 mm two-piece rotors and 6 piston brembo brakes). For a dealer job with OEM parts, this costs around $4500 for the front pair. After doing tons of research, I decided to utilize a quality aftermarket kit. However, when I talked to the dealer, they tried to steer me away from this, and while they said they could do it with aftermarket parts, they seemed very unsure and cited issues with prior customers going this route. Another local shop told me they wouldn't be comfortable replacing just the rotors (they wanted me to bring a factory rotor/hat assembly which is honestly unnecessary if old hats are in good shape). I did not feel very confident with both shops. I reached out to Matsenko on yelp by chance and their tech, William, responded within a couple of hours and knew exactly what I was trying to do. I was honestly surprised at how knowledgeable he was with my specific brake job and decided to give them a shot. They got me in quick, and everything was done by end of next day. The brake job is excellent, there is no noise or judder, and braking action is very smooth. In addition, they did an hvac cleaning for me (i had some contamination in my evaporator core) which another shop tried, and failed, and charged me $500 for the whole ordeal. All of this was done well at a fraction of the cost at Matsenko, and I saved thousands. I am very pleased with everything, and the amount of attention to communication I received is something I rarely see these days. Everyone was also very nice and personable, from the shop owner, to the tech and to reception which is also less common these days. I drove all the way from Olympia to have this done, and when my rear brakes need a swap, I know who I'll be calling Thank you for the wonderful service everyone!

I needed some work on the rear passenger side panel. I called for an estimate and was able to get…read more it that same day. I was more than satisfied with the estimate, and I was told more work might be needed, depending on what they saw once they started working. I appreciated their honesty. I took my car in the next day, and two days later (I had been told it might take 3 to 5 days) I got it back. Not only were there are no extra charges, but the bill was less than the estimate. And what a nice surprise when I got into my car - it had been cleaned and looked a lot better than when I took it in! The people there were friendly, accommodating, and knew what they were doing. I am not an easy person to please - this was an excellent experience!

I took my car into J& J to have them look at a dent made by a hit and run . Amber set the…read moreappointment over the phone. Shelby came out to survey the damage. She brought one of the guys out to take a look at it They were so empathic and offered a solution right there on the spot. I was so thrilled I gave their technician a hug. I would recommend this company hands down for any body work you ever need on your vehicle. Their the "best" in my book. Judy M

I gave this place one star because I used to go there and get good service since Chad took over as…read moremanager and a couple of the other people I use to trust left. It's been nothing but going down hill they scammed me and my insurance company I'm sure I'm not the only one they have scammed I want ever go there again. Chad and the owner are crooks they should not be in business they will total your car in hopes that they can buy and sell chad went to my insurance company 3 times for more money until they said enough it's a total this was a 2024 car with front bumper accident that my wife really loved this car do not trust this company

I have never been this disappointed with a body shop, especially one that my insurance company…read morerecommended and that I genuinely thought I could trust. My car was only 50 days old when it was involved in a minor parking lot sideswipe with a trailer. The damage was not severe. The trailer clipped the lower driver-side fender, went across the wheel area toward the front bumper, and left a very small ding in the driver's door. The door ding was barely larger than the end of a pencil eraser. When I brought the car here, everyone was extremely friendly and reassuring. I was repeatedly told that my vehicle would be repaired properly and would look as close to factory as possible. Because this is a nearly brand-new Mazda, I specifically cared about maintaining the factory appearance and paint quality. I was assured that any paintwork would be done to Mazda specifications. After they had my car for about two weeks, I came to pick it up. The vehicle was parked in the shade near the building. During the walk-around, everything appeared fine. Then I got home and saw the car in proper lighting. I was shocked. Nearly every panel they worked on is visibly a different color from the rest of the vehicle. The metallic flake does not match the factory paint and reflects light differently. The wheel does not look right. Even worse, my entire vehicle now has visible paint swirls that were not there when I dropped it off. What upset me most was discovering that they painted my entire driver's door. I was never told that the entire door needed to be painted, and I never wanted that done. The dent was tiny. My expectation was that something that small would be addressed with paintless dent repair if possible. Had I been told they planned to repaint an entire factory-painted door on a 50-day-old vehicle, I absolutely would have wanted to discuss other options first. Mazda's factory metallic paint is complex, and matching the color, metallic flake orientation, and finish matters tremendously. I was specifically reassured that the repair would match the factory finish. It does not. In direct light, the difference is obvious. What started as roughly $3,000 in relatively minor cosmetic damage now looks like a much larger problem to correct properly. Instead of getting my nearly new car back in pre-accident condition, I now have mismatched paint, a repainted door I did not expect, an improperly matched finish, and swirl marks across a vehicle that was practically brand new. That is what makes this so upsetting. I trusted this shop with a car I had owned for less than two months. I trusted the assurances that it would be repaired correctly. I expected to get my car back looking the way it did before the accident. I did not. Friendly customer service means very little when the finished repair leaves you wishing you had never brought your vehicle there in the first place. I will attach photos because they speak for themselves. I strongly encourage anyone considering this shop, especially anyone with a newer vehicle or metallic paint, to inspect the finished work outside, in direct sunlight, from multiple angles before accepting the vehicle. I wish I had.

Repair of deep dent to front bumper of 2009 Toyota sedan, require new bumper and ancillary parts…read moreand paint. Excellent communication, competitive pricing, addressed my questions on a detailed respectful manner, Two weeks after completion bumper looks great and nice tight fit.

They are called Metal Magic for a good reason!…read more I had a few people tell me about them, so I had them work on my vehicle. I had a small, but noticeable door ding that some clown inflicted on my car. David (owner) walked out said no problem, gave me a reasonable quote, explained the process and I scheduled a date to drop it off. I arrived dropped the keys and two hours later I could not find the ding. Absolutely amazing. They also do all types of work, including rims, but if you are in need of repairs then this is your place.

Metal Magic touched up some scratches on my black car and put on a ceramic coating and she is…read moregorgeous now. The paint looks so glassy and water slides right off it. I'll only be taking my car there from now for detailing as well! Great job and even better customer service. Highly recommend

Great local shop! Doug and his team do great work here with VERY reasonable prices & time frames…read more I came for an estimate on Mon, dropped of on Tues, then ready on Fri! For a front bumper repair: scratch/paint chip. The estimate was very close to the final price & the work was exceptional!

I was stranded with a dead car battery parked across the street. Shop was already closed but a…read moreworker noticed I was having issues and offered to help anyway. I never got his name, but he truly helped me out and showed me real kindness when I was in turmoil in the boiling sun. Thank you, sir. I appreciate that more than you know!

Truly had such a great experience with this shop from beginning to end! Their 5-star reviews…read moredefinitely speak for themselves. Beans and David are amazing! Thank you to everyone who worked on my car and how easy the process was. Stress free and I didn't have to pay out of pocket trying to get a rental. If I ever need repairs, I know where to go !

Great service and superb staff. My car was completed in a day and a half. Thank you Mullans.read more

This company was selected by our insurance company to complete the repairs on a 2003 Toyota tundra…read morethat had been vandalized. Caliber collision did very poor quality work on the interior repair. When I brought this to their attention, all I received were excuses of why they could not complete the repairs properly. I am now taking the vehicle to another body shop to fix their crappy work. And I am working with my insurance company to cover the additional cost. Don't waste your time, go someplace else.

Very fast and easy. Did incredible work and were less money than the other 3 places I went to get…read morean estimate. It looks better than it did before it got scratched/dented. Big thanks to Luis. They even took care of my rental car. Highly recommend 11/10

PLEASE READ BELOW!!!! I took my vehicle to these fellows due…read moreto an accident that was self inflicted. Devasted emotionally actually. Professionalism from the start from Mr. C. Upon picking said vehicle my car had been washed, vacuumed, inside windows? check. Added oil to engine... etc. Seriously I will only NOTE that the owner and operators of Premier Collision are top notch. The detail and quality that goes into the work that the servicemen provide will not disappoint you. thank you. www.andreasnow.com

Everyone I encountered was fantastic. The shop is highly professional, allowed me to bring my…read morevehicle in as soon as the parts arrived (another shop wanted me to be without my car while we waited on parts), Damien, Lynn and Bruce kept me informed throughout the entire process. When a replacement part turned out to be faulty at pickup, they addressed and resolved the issue promptly. I'm very happy with the overall experience and would highly recommend this shop. Thank you!