Cancel

    Open app

    Search

    Fix Auto

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - Fix Auto

    Fix Auto Photos

    Recommended Reviews - Fix Auto

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    5 years ago

    I recently took my car here for repairs and the service was great as was the quality of work done. A completely positive experience.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    CARSTAR Elmsdale

    CARSTAR Elmsdale

    (1 review)

    They Blamed The Rain & Wet Paint For Their Terrible Work…read more Update April 2019. They are now blaming wet roads for the terrible paint job. When #1. Why would they call me and tell me the truck is ready if it couldn't be driven on wet roads. And or. If they paint was still wet? (was I supposed to put my truck in a box and carry it home?) #2. It was minus 8 and overcast the day it was picked up. #3. It was taken back to be corrected since the first day it was picked up. No mention of this excuse before. A l lawyer has been contacted. This company and location are a joke. The area supervisor (Clint) also lied to our insurance company. (wet roads were to blame etc) *AVOID* *AVOID* Not sure how this place received such good reviews. It's likely from people who show up and just want a vehicle fixed. When it's done. They take off and don't care. Or don't inspect the work. Unfortunately. That's not my parents. They baby and are meticulous with their vehicles. Not sure who they have there doing the paint. But they should pick another profession. The truck in question was 6 months old. $60,000 truck. A retirement gift to themselves. Collision was not their fault and their insurance basically said they had to take it there. Likely because it was the cheapest. The actual color matches OK. But the texture and peel are horrendous (the day it was to be picked up it looked like a child did the work as there were runs, lines and imperfections everywhere. They had to take it back in to fix it before they left the first time. That was all that could be seen in that cold overcast day. So who inspected the work before calling them to say it was ready? I'd say no one). The next day. When. The sun came out. Revealed all. There's dry patches. Patches with little peel and places that are dull and lips where they used tape. They took obvious shortcuts wherever they could when doing this job. Even the district manager agreed. But even he. With a few places pointed out to him. Said. "he was OK with that". Well. Its not his truck or his money. So who cares if it's acceptable to him? Anyways, the truck was taken back in again a few weeks later to have some sections redone. However it still isn't done right. The texture and peel are still off significantly. Especially when you look at the factory paint on the other side of the truck. Front door still isn't lined up right and the door badges are even off a bit etc. There's also several small indentations in the paint in places and rough bubbles. Owners are friendly enough. But the people doing the work there do not take pride in their work or just don't care (if I owned a body shop and the guys I had working there were doing work like that they'd be gone). My parents will never look at their new truck the same. I've even heard them say they wish someone would side swipe it in a parking lot so they could have it redone elsewhere correctly. It's a shame their retirement gift. A truck that meant so much to them after working for 40 years . Now doesn't. To me. When the district manager says "we aren't robots so it's never going to look as good as factory" tells me a lot. It says if you want your vehicle to look like it's supposed to. Don't bring it here... Might be a good place to get a bumper painted. Or a wheel barrow. But other than that. Don't go to a Carstar. Avoid. My heart breaks for them. As I don't like seeing bad things happen to good people. Especially my parents. I'll NEVER have anything of mine done at any location. And I'll be sure to spread the word. All in all. It's some of the worst work I've ever seen and if it were my truck. I'd have my lawyer on IT! *Avoid* *Avoid*

    From the owner: CARSTAR is North America's largest franchise network of independently owned and operated collision…read morerepair facilities with more than 700 locations in 35 states and 10 Canadian provinces. CARSTAR specializes in auto body repair,auto glass repair,and collision repair. We're experts in taking care of your car and pride ourselves on our impeccable service! Come visit your local CARSTAR for all your auto repair needs.

    Fix Auto - bodyshops - Updated May 2026

    Loading...
    Loading...
    Loading...