Yesterday I started calling around looking to get a paint job on my vehicle. The man who picked up…read morewas rude and presumptuous and had no interest in providing customer service. I kept googling other options this morning but came across another review on here from 2021 that echoed my experience exactly so apparently the same arse still works here, picking up calls.

I went for a quote on a full paint job on my car. The man came out and immediately blurted out 5…read moregrand...which is fine, it's a quote like I asked for...but then made the assumption I was expecting it to be far less, which I was not. I was undermined and questioned about a previous quote I had done at another shop. I felt like this man made the assumptions I knew nothing, and was expecting cheap work. I left bothered by this mans poor level of customer service, he should probably pack it in and stick to painting cars.

No longer in business. This should have been posted to avoid confusion. I spent an hour of my day…read moresearching for this place and it no longer exists.

My 2016 CX3 had a leak in the taillight which was causing water to accumulate in the hatch door. I…read moreplanned on waiting for the work to be done , but they offered to drive me home to Halifax and when the work was done they drove the car to my house (wow). When they arrived they also informed me they had a trainee who buffed out some scratches, popped a dent out and cleaned the interior of the car, no charge ( double WOW). To top it off the repair came in under the estimate!!!!!!! Many thanks to Chris and his Team

The business and staff were amazing. They found a rental car for us and had it delivered to the…read moreshop. The work they do is amazing. My car had some nasty front end damage and when I got the car back, it looked like a bran new car. Very happy customer here and I would highly recommend them.

Absolutely worse customer service I have ever encountered. Had I read the reviews prior to…read moredropping my car off there I would have went somewhere else and not have taken the chance. When I picked up my car I was told that all the repairs had been done, they allowed me to drive away in a vehicle that was later confirmed to be extremely unsafe, I drove my children around for over a month thinking my car was safe to drive in. When I contacted them to discuss the situation, its been nothing but a hassle. Thank goodness for a car dealership and insurance company that backed me up otherwise I would be out alot of money to fix the repairs that weren't fixed originally by Carstar. The manager and owner both were very dismissive and were very rude on the phone, the only person who was pleasant was the women on the front desk, unfortunately she probably is not in a position to influence either of the men to provide better customer service. Don't let the niceties fool you, if things go well I'm sure you won't have any problems however, you won't know that until after the work has been done. There are now four reviews on yelp for this company, 3 had very negative experiences and only one had a positive experience, that should speak volumes. I wouldn't recommended this company if they were the last collision shop left in the HRM,

Jeff's firm beat their own estimate (which was already better than many shops that have reviews…read moreonline). Their work was solid and their service fast. Highly recommend.

From the owner: We here at Overall Collision in Dartmouth are a family owned and operated business for the past 20…read moreyears with 30 years of experience in the automotive repair and paint industry.

Took my vintage BMW to Nathan for some vinyl strips and he was the only shop in town who was…read morewilling to do it and held the appointment. Not only that his pricing was fair and the job he did was excellent. Already booked in for some tinting and dent removal.

From the owner: HRM's premium window tinting and wrap shop! Specializing in tint, PPF, color change and PDR.read more

Currently waiting on a vehicle that was supposed to be done in 4 days and we are now approaching 3…read moreweeks. When I call to get an update it's like I am talking to someone who just started even though I've talked to them previously and only want to update you via their online system so you cannot ask questions. Also do not feel as if I've ever been give the full truth about the repairs and why it is taking so long. Dig your heels in in using insurance and do not go here.

I had a different yet equally incompetent experience with them. I bought 2 of the Teambuy deal…read moretickets for the full detail service, likely a couple months ago now. I tried calling on about 4 different days but could never get an answer, finally I left a message that I wanted to have work done on my car. 8 days later - still no call back. I called again and left a message, they returned the call 5 minutes later this time and scheduled me in for Wednesday of the following week for a 12:00 noon valet pick-up in downtown Halifax. Noon came and went, so did 1, 2 and 3 pm. I called and left a message. I called again, oddly enough one of them picked up the phone, this was around 5:00 PM. When I asked what why they didn't show up or at least call I received this response - "Uhh well.... I lost the appointment book, I tried to import it into Excel but that didn't work...." "I'll call you for pick-up tomorrow at 9:30 A.M. if that's okay?". By now I'm becoming really skeptical! Next day, 9:30 A.M. comes and goes without contact. He finally calls me at 12:00 noon saying he'll be there within half hour. He walked into my workplace at 3:05 P.M.! I asked if he had paperwork for the valet pick-up, of course there was none!!!!! I sent him packing then called Teambuy for a refund which they provided instantly. Kudos to Teambuy for the hassle-free refund! Flawless Autoworx SUCKS!

Just picked up my Ford Focus from Malcolm a few hours ago. I bought a groupon for an…read moreinterior/exterior clean. Car went in dirty, car came out clean. Fantastic job for the price. He only charged me the taxes. I reached into my wallet to give him $40 and he stopped me and said "$10 is fine, just come back." Seems like someone who is in it for real, who takes real pride in his work and ability to maintain a customer base through just doing good work on vehicles that need it. I don't understand the bad reviews, and I'm skeptical of how genuine the reviewers are being. There's always other circumstances that the reviewer doesn't reveal in a bad review. The reality that I saw was that Malcolm is trying to do more with less. When I went there, he had a ton of work on his plate and his business partner was away. So go in expecting a competent and capable mechanic who won't beat around the bush, and charges better prices then the competition. Although I had to drop my car off and bus to work and then pick it up at the end of the day, this was acceptable given the excellent price vs level of service I received. I'll be going back to Flawless Autoworx for future vehicle issues.