I have had my car and 2 of my motorcycles painted here. This is probably the only body shop i have…read morebeen to that actually cares about my time and well being of my vehicles. Great guy and amazing customer service! I will never go anywhere else!

I went into the Dartmouth location last week to get the side skirt replaced on my Mustang. I had it…read morepainted and ready to go. I was told what clips I needed and to stop in after I got them, didn't need an appt., as it was a small job. After a couple of visits to Ford where I was given the wrong clips twice, the service person finally told me that I couldn't get the clips I needed without buying the whole piece, aka a new side skirt which would need to be painted. So I went back to Chapman's and they were able to put on the skirt with the old clips, which appeared to be in decent condition. The job was quick and done on the spot and he didn't even charge me!!! I was shocked and that kind gesture has left a lasting impression with me. Good people, all friendly and professional. I will take my car there when I need bodywork and would certainly recommend them to anyone who asks.

I had such a good experience at Chapmans Halifax. Not that I was happy to be there under those…read morecircumstances! But they were so friendly and helpful, and led me along the way. Everything was taken care of, not only the car but they arranged the rental too!

I recently took my car here for repairs and the service was great as was the quality of work done…read more A completely positive experience.

Jeff's firm beat their own estimate (which was already better than many shops that have reviews…read moreonline). Their work was solid and their service fast. Highly recommend.

From the owner: We here at Overall Collision in Dartmouth are a family owned and operated business for the past 20…read moreyears with 30 years of experience in the automotive repair and paint industry.

They Blamed The Rain & Wet Paint For Their Terrible Work…read more Update April 2019. They are now blaming wet roads for the terrible paint job. When #1. Why would they call me and tell me the truck is ready if it couldn't be driven on wet roads. And or. If they paint was still wet? (was I supposed to put my truck in a box and carry it home?) #2. It was minus 8 and overcast the day it was picked up. #3. It was taken back to be corrected since the first day it was picked up. No mention of this excuse before. A l lawyer has been contacted. This company and location are a joke. The area supervisor (Clint) also lied to our insurance company. (wet roads were to blame etc) *AVOID* *AVOID* Not sure how this place received such good reviews. It's likely from people who show up and just want a vehicle fixed. When it's done. They take off and don't care. Or don't inspect the work. Unfortunately. That's not my parents. They baby and are meticulous with their vehicles. Not sure who they have there doing the paint. But they should pick another profession. The truck in question was 6 months old. $60,000 truck. A retirement gift to themselves. Collision was not their fault and their insurance basically said they had to take it there. Likely because it was the cheapest. The actual color matches OK. But the texture and peel are horrendous (the day it was to be picked up it looked like a child did the work as there were runs, lines and imperfections everywhere. They had to take it back in to fix it before they left the first time. That was all that could be seen in that cold overcast day. So who inspected the work before calling them to say it was ready? I'd say no one). The next day. When. The sun came out. Revealed all. There's dry patches. Patches with little peel and places that are dull and lips where they used tape. They took obvious shortcuts wherever they could when doing this job. Even the district manager agreed. But even he. With a few places pointed out to him. Said. "he was OK with that". Well. Its not his truck or his money. So who cares if it's acceptable to him? Anyways, the truck was taken back in again a few weeks later to have some sections redone. However it still isn't done right. The texture and peel are still off significantly. Especially when you look at the factory paint on the other side of the truck. Front door still isn't lined up right and the door badges are even off a bit etc. There's also several small indentations in the paint in places and rough bubbles. Owners are friendly enough. But the people doing the work there do not take pride in their work or just don't care (if I owned a body shop and the guys I had working there were doing work like that they'd be gone). My parents will never look at their new truck the same. I've even heard them say they wish someone would side swipe it in a parking lot so they could have it redone elsewhere correctly. It's a shame their retirement gift. A truck that meant so much to them after working for 40 years . Now doesn't. To me. When the district manager says "we aren't robots so it's never going to look as good as factory" tells me a lot. It says if you want your vehicle to look like it's supposed to. Don't bring it here... Might be a good place to get a bumper painted. Or a wheel barrow. But other than that. Don't go to a Carstar. Avoid. My heart breaks for them. As I don't like seeing bad things happen to good people. Especially my parents. I'll NEVER have anything of mine done at any location. And I'll be sure to spread the word. All in all. It's some of the worst work I've ever seen and if it were my truck. I'd have my lawyer on IT! *Avoid* *Avoid*

From the owner: CARSTAR is North America's largest franchise network of independently owned and operated collision…read morerepair facilities with more than 700 locations in 35 states and 10 Canadian provinces. CARSTAR specializes in auto body repair,auto glass repair,and collision repair. We're experts in taking care of your car and pride ourselves on our impeccable service! Come visit your local CARSTAR for all your auto repair needs.

My 2016 CX3 had a leak in the taillight which was causing water to accumulate in the hatch door. I…read moreplanned on waiting for the work to be done , but they offered to drive me home to Halifax and when the work was done they drove the car to my house (wow). When they arrived they also informed me they had a trainee who buffed out some scratches, popped a dent out and cleaned the interior of the car, no charge ( double WOW). To top it off the repair came in under the estimate!!!!!!! Many thanks to Chris and his Team

Fantastic service from the drive home, quick turnaround time, beautifully refinished body work ,…read moregreat price and top it off for with a refreshing clean car from the outside in. Thanks Chris and your team!

Yesterday I started calling around looking to get a paint job on my vehicle. The man who picked up…read morewas rude and presumptuous and had no interest in providing customer service. I kept googling other options this morning but came across another review on here from 2021 that echoed my experience exactly so apparently the same arse still works here, picking up calls.

I went for a quote on a full paint job on my car. The man came out and immediately blurted out 5…read moregrand...which is fine, it's a quote like I asked for...but then made the assumption I was expecting it to be far less, which I was not. I was undermined and questioned about a previous quote I had done at another shop. I felt like this man made the assumptions I knew nothing, and was expecting cheap work. I left bothered by this mans poor level of customer service, he should probably pack it in and stick to painting cars.