Outstanding service and communication, highly recommend!
My car was sideswiped in a parking lot, and we chose Fix Auto Clackamas because we'd had a great experience with one of their sister locations in the past. This shop was also a preferred provider for our insurance company (GEICO), so it felt like the right choice and I'm so glad we went with them.
From start to finish, our experience was exceptional. The woman at the front desk was so kind and reassuring, promising that our car would be returned to its original condition. She absolutely kept that promise.
We were assigned Kelsey for our estimate and repairs, and she was amazing. She kept us informed every step of the way, communicated clearly, and went above and beyond to make sure everything was done right. Our car had custom decals from the dealership that were damaged above the running board, and Kelsey even found a company to recreate the exact design so the finished result matched perfectly. She also made sure all of our upgraded parts were replaced with brand-new ones, arranged for an outside contractor to repaint our wheel that had been hit, and had the car aligned and fitted with a new tire. She even took the time to get us a quote for three new tires since ours were nearing replacement. A thoughtful touch that really stood out.
The workmanship from the entire team was exceptional. Every repair was done with care and precision, our car truly looks brand new again. This shop does not cut corners. They really went above and beyond.
Fix Auto Clackamas turned a stressful situation into a positive experience. Kelsey and the front desk staff were both wonderful to work with, and their communication, professionalism, and attention to detail were top-notch. I couldn't recommend this shop more highly. read more