I had a really great experience here. Everything was smooth and organized, and they kept me updated throughout the whole process. My front bumper was replaced and the car was ready a day earlier than expected. Mike was a huge part of why I had such a good experience. He was knowledgeable, helpful, and extremely patient with all of my questions. He took the time to explain everything to me, including the paperwork I was signing, and never made me feel rushed. The bumper came out perfect. The paint matched, the bumper piece alignment looked great despite a thin gap, and the car looked brand new when I picked it up. They also detailed the interior of my car, which was a pleasant surprise. The floor mats were cleaned and vacuumed, the dash and buttons were wiped down, and even the passenger and back seatbelts were neatly buckled. I did notice a new very small scratch on my side mirror when I picked up the car, but Mike offered to have it buffed and repainted when I had a chance to come back. I really appreciated that he got it taken care of. Overall, I'm really happy with how everything turned out. I would definitely recommend this shop. read more

Mike is totally efficient and attentive. I get updates on the repair status. My car was done earlier than I expected. Highly recommended.

Brought my car here after some clown sideswiped me because they couldn't understand the concept of dual turn lanes. Fix Auto got my car done in 2 1/2 weeks and it's as good as new now. read more

Fix Auto Buena Park - Before - Body Shops Near Me - Buena Park, California

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They are professional. They couldn't work on my car because they claimed the work needed was unacceptable because it wasn't caused by said accident. It was ok but they kept my car two weeks and didn't do any work on it. I wished they would've contacted me a week early so I could have gotten my car instead of keeping it two weeks and doing no repairs. read more

Took our car to this location, they did an overhaul of the front bumper, the somehow pushed the fender that when you open front passenger door it's hits the fender. This problem did not exist when we took the car for repair. We brought the car back and Freddie said they won't fix it because they didn't touch the fender, yes they may not touched the fender but when they pushed the bumper into position it may pushed the fender. That's the only logical explanation why there's now an issues which was not there when we dropped the car off. I have called and complained with the insurance company who referred me to this body shop. Please STAY AWAY FROM THIS BUSINESS ESPECIALLY FREDDIE. read more

A large truck suddenly cut in front of my wife's car, white Honda Accord causing significant damage--including deep scratches along the entire left side, a smashed side mirror, and dents to the door and front paneling--and creating a truly dangerous situation. To handle the insurance claim, I decided to take the car to Fix Auto on Stanton Ave in Buena Park--a body shop I had used three years ago after someone rear-ended my truck, and with which I had been very satisfied. They actually finished the repairs two days ahead of schedule. In every respect--from the speed of the work to the quality of the craftsmanship and the friendliness of the staff--the experience was even more satisfying than it had been three years ago. In particular, Mark Roth--while perhaps not a movie star--felt like an old friend; he was clearly highly experienced, courteous, and thoroughly professional, which gave me complete peace of mind while leaving my car in his care. I am 100% satisfied, and I consider this to be one of the most trustworthy establishments in our community read more

Took our car in for body work and when we picked it up, the front passenger door is rubbing against the front fender. Took the car back and they stated that they did not touch the fender. They refused to correct the issue. Not very customer oriented. read more

I had an issue with the windshield washer sprayer after the car was fixed at Buena Park fix auto. I called and talked to the employees there and no one can help me. The issues should be detected and fixed so Farmers insurance can pay for it. I called but no one followed up as promised. I called again and talked to Jimmy, he said he would contact Honda for the parts and he followed up with me the week after. I am so happy because the windshield washer sprayers were fixed today 12/09/25. If i had to come back to Buena Park, it was because of Jimmy and his excellent customer service. The five stars go to Jimmy at the Buena Park Autofix. Thank you read more

Got my car fixed here due to being rearended in an accident. My bumper was damaged and my fuse was blown. I was told the fuse had nothing to do with the accident so they fixed my rear end. Turns out, they took out my fuse without informing me even though it had nothing to do with the accident. Not sure why they would touch something that wasn't included in the repair... Was not transparent. Also, they issued the wrong payment amount to the insurance company and had to wait 2 extra weeks to get the reimbursed after paying out of pocket. Does not communicate with you. Would not recommend. read more

Really disappointed with this company. Took my truck in to get an estimate, got the estimate a few days later. Was told to take my truck in at any time because the repairs were going to be minimal. Cleared out the truck, took it to drop it off or at least i thought that was the case. Nope got denied. Because it wasn't scheduled, but never once did I get a phone call to schedule a drop off date or time. Not cool Fix Auto!!! read more

I had a freak accident in my 1-year-old Acura Integra - my foot slipped off the break after the speed bump by the gated exit to our carport. It rolled into the gate mechanism and wrecked the front bumper, hood, front quarter panel. The Auto Club referred me to Fix Auto as an Acura-Certified Collision Repair shop. I was afraid the extensive damage could "total" the car - but no air bags went off. There was no acceleration into the crash. They were the most professional body shop, for high-end cars, I'd ever been to. Francisco Gomez, Estimator, texted regular updates, and finished the 1-month job a week early! They're factory-certified for a number of car brands, and corporate-owned. The car looks and drives like new! I was so worried! Top drawer work, here! read more

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I will not recommend using this Body shop . I had a bad experienced when they fixed my Nissan Quest. They harvest my good parts and replaced with an old one. Always check your car after repair. read more

We were "rear-ended" while sitting at a red light in our Hyundai Elantra 2022 which is One year and 4 months old, luckily the driver who caused the accident took Full responsibility, we exchanged info, called our Insurance who gave us a list of AAA Approved Auto Repair businesses and after reading the reviews we picked Fix Auto and we're EXTREMELY HAPPY with the Repair and the company's EXCELLENT CUSTOMER SERVICE!!!!! Our "Repair Planner" was MARISSA RAMIREZ and she's a GEM, friendly, personable, efficient and very professional, she kept us informed constantly on the repair process and car was finished a week before estimated time and since we rented the car thru the company they're affiliated with, they took the car back for us which was very convenient for us!!! All of the staff we interacted with are friendly, helpful and just plain nice which is so refreshing, they make you feel like they appreciate your business and you can tell they enjoy their jobs cause everyone always had a friendly face!!!!! We give this company 10++++++ read more

Took my car here for a fender bender, it drove just fine. I was quoted a $2000 repair but after two weeks of holding my car they somehow decided it was total loss. read more

My KIA Sportage was broken into and I was obviously really upset at how my car was left. When I picked up my car from this repair shop, my car looked as if nothing ever happened. My car was even returned to me looking cleaner than it originally was. From the beginning there was really good communication from their staff and I received consistent updates on my car's progress. Hopefully nothing else happens to my car, but I would definitely entrust Fix Auto - Buena Park with my car again should the need arise. Thank you so much for your work! Appreciate you guys! read more

Brought our car here after an accident and the staff was really nice and helpful. Lupe worked with my insurance directly so i didn't have to work about anything. Husband was very impressed with the work and how amazing the car looked when we picked it up. Pick up was a breeze! read more

Was referred to Fix Auto by my insurance company after my accident, Just wanted to say that I was very pleased by the service and the quality of work I received , Thank you to the entire staff for a great job ..Special thanks to Jimmy Diaz !! read more

Fix Auto Buena Park - Completed repair - Body Shops Near Me - Buena Park, California

3 star reveiw based on the following factors. Insurance- If going through insurance, I would rate them a 5. Good customer service, efficient, and completed my repairs in a timely manner. Out of pocket - 2 stars. This is because they overcharge and originally they gave me a quote to replace the entire bumper. When I explained to them that I had identified a place that would be able to fix it without changing the bumper, they said they could also do it. Gave me a quote and it was significantly higher than the other place. It pays to do your homework! read more

i would not recommend fix auto to anyone as my experience has been nothing short of horrible. if the auto shop is backed up with many jobs they should stop taking more customers vs wasting anyone's time. they should be upfront upon accepting that it will take them more than a week just to give an estimate and over a month to repair the car and advise the customer to consider the timeline before committing. zero rating read more

These guys do a really good job. Jimmy and Desiree took really good care of my car and let me know everything along the way. They work fast to get you your car back. Jimmy works hard to make sure everything was back the way it was suppose to be and I am grateful for that. Thanks guys.... God forbid I have another accident, but of I do i know where I am going. read more

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Amazing service and repair on my toyota Corolla. They were fast with the repair. Rear driver side bumper that was dented in, and the panel was slightly coming off. When I saw the repair, it was as though my car was brand new. They buffed and washed my car before pick up, and that was quality service. I highly recommend them. Damon was my repairman, and he was quick to respond to my call and questions. Thank you, Fix Auto. I appreciate the craftsmanship. read more

This place needs to b looked at from corporate if its not a franchise point of view!! Associate Jimmy has a bad habit of not communicating with customers when he tells u he will call u back dont sit around waiting for his call cuz he will never call u back with an update of ur car Y do customers have to call this place to get update or statice of there cars been worked on?? I would never recommend anybody to come get work done here on there cars if u cant get proper service From them read more

Fix Auto Buena Park Thank You! Car insurance claimed and processed in less than a week. Greg was very communicative and guided the process of fixing the rear of my SUV the entire time. I highly recommend everyone seeing him for Outstanding and very Professional service on your auto claim. read more

Fix Auto Buena Park - Have not been in an accident for over 20+ years on 3.11.21 this happened. - Body Shops Near Me - Buena Park, California

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My husband and I ran over a semi tire-tread on the freeway and it totally messed up our bumper. I called Fix Auto at 7 am the next morning and they called me back as soon as they opened. They were able to fit me in that morning at 10 am for a drop off. While there, I explained to Jeanne (so pleasant) that I was having some trouble with my insurance. She brought out Greg, who was also so helpful in giving me some advice regarding how to better explain what happened to the insurance company. This was instrumental and my insurance ended up reversing their finding on my claim. On my way out, I shared with them that my family was going on a vacation the next week and that if it was possible, we'd love to have the car back as soon as possible. Jeanne said she would write that down in the notes and they'd do their best. Literally, the next day at 5 pm I get a phone call saying our car was ready. Jimmy handled the repair and was able to get us a toyota stock bumper with a beautiful paint job. From the moment we came in to the moment we left, we were completely satisfied. We were shocked at how quickly they were able to service our car with quality to match. Thank you Jimmy, Jeanne, Greg, and the entire staff who helped with our car! read more

Great work, great customer service, Lupe kept me informed and followed up regularly. Had a small correction needed. I called and they had me come over same day. Correction was resolved in literally 10 minutes. Highly recommended. read more

Jimmy is the man! I smashed the back bumper on my Ford F-250 and he tuned it up better than new. He also went out of the way to paint a few other parts on my truck, tailgate badge, door handles, mirror caps, side badges, that turned out fantastic. If you want good quality work, this is the place you need to go to. Grade AAA work right here. Good work is hard to find. read more

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Sad because this probably would've been a 4-star review for their actual repair service, but these crooks stole a personal belonging out of my car. It was there when I brought it in (they even admitted to seeing it) and gone when I picked it up. When confronted, they actually had the audacity to try to tell me they didn't take anything. Explain to me how that makes sense? They didn't offer to check security cameras, question the employees who worked on my car, or offer any sort of compensation. Apparently the $6,000+ in service fees they charged me wasn't enough and they felt the need to rob me even more. They're lucky I haven't filed a claim (yet). I should give 1 star because theft is not only a crime but also absolutely unacceptable for a business, but I'll add 1 because anyone who can live with stealing on their conscious obviously needs some kindness in their life. read more

Professional service and reasonable price, my experience with Fix Auto has been painfree, hassle free, quick and easy. For those requiring professional car body collision repair, look no further because this place is the ONE! Recently got into a car accident and my car needed some body repair. The insurance company referred me to Fix Auto and I have never been so pleased with their service. First, all you need to do is look for Greg. He's got you covered and will guide you every step of the way. Genuinely kind and honest with his opinions and really good with follow ups and truely helpful throughout the whole process from start to end. His interpersonal skills and professionalism speaks high volumes towards the top notch quality of his work! Also, Fix Auto will always be on top of it. Quick with followups and happy to answer any questions at all times. The whole process was just completely headache free. Just simply schedule for a quote, schedule a time for service, come back to witness the amazing job and roll off. I really spent no time on any paperwork, truely an A+ service. Oh, and free complimentary drinks and coffee if you happen to be sitting in the waiting room is a plus! For me, my car was estimated to be in the shop for 11-14 days... guess what? Was done in 8 days! Woahh! The quality was top notch with complimentary buffing and cleaning... my car looked fresh! (Can't wait to sell it though) I definitely recommend Fix Auto. read more

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Just picked up our 2019 Lexus that was in for a side swiping accident and it looks like new. Folks at Fix Auto did a great job. They were great to work with and kept us updated through the whole process. Look no further for your repair needs! read more

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My mirror got knocked off, called around for estimates and found this place to be a good deal. They were timely, stuck to their estimate, and super nice people. Shout out to James and the lady at the front (I forget your name sorry!), they made what is normally an annoying and crappy process actually pretty pleasant. They even washed my car my for me, thank you read more

So happy with their services.. fixed my car like new.. the guy there, greg, very professional, he walks you through everything, and calls you when you have an update on your car.. highly recommend it .. read more

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Trusted my car to Fix Auto and they did an amazing job. Doesn't even look like I had an accident. Manny was wonderful & kept me informed. Questions where answered & I even received my car sooner than expected. I'm very satisfied with the results. Thank you. read more

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I took my car for windows replacement and they did a good job. Although it took a while to get the quarter glass back window and its not their fault. They have to order it from Canada after they check all the dealers in Southern California which don't have it in stock. I took one star out its because when they installed my windows I noticed small part of the leather trim was peeled off. Overall they absolutely did a good job. read more

Let it be said that I am a regular customer when in need at the Buena Park Fix Auto. Each time I have been there, the elements of my car were totally fixed in a complete, quick, and outstanding manner. On a Saturday, I came out to my driveway and found my car had been totally keyed on the entire left-side of it. Feeling very angry and frustrated, I knew it would have to be repainted in every part that was scratched and more. After calling my insurance company, we both agreed that Fix Auto would again be the place for me. Driving there and checking in, my knowledgable estimator, Jimmy Diaz, analyzed every element of my vehicle and provided the input as to what should be done for my car. What I appreciated is that he stated it would take only about 2 1/2 days for it to be done. With that being said, it was completed at the end of that time. With the overview of my car, it looked brand new!! Bottomline: When you need to have your auto fixed--head to Fix Auto and it truly will be!! read more

Fix Auto Buena Park - Fix Auto will truly fix your auto!! - Body Shops Near Me - Buena Park, California

This place goes above and beyond . Of course having to fix your car and leaving it anywhere is not ideal, but Fix Auto truly knows how to satisfy their customers. Gema and Jimmy have been so professional and personable and I would highly recommended anybody to bring their car here! Gema, you are the best. Thank, Fix Auto ! read more

Accident happens and life must go on. Greg from fix auto helped us get on with our lives by helping us restore our 2016 4runner. He worked with us from day 1 to finish. He advocated for us what is the best thing to do. He also coordinated with our auto insurance what are the things that needs to be replaced and needs to be done. Our family rig is as good as new and helped us cope with the accident that we had been through. Thanks for everything.God Bless.. I took my car back to to Greg and despite of his busy schedule he was able to squeeze me in and help me with my problem. Because of the recent heat wave one of the fender's adhesive came off and he was able to fix it in no time. This is the kind of business that i would recommend to my family cause they treated me like their own family. Thanks again. God bless. 7/26/2019 read more

Never thought I would have to recommend a shop due to unfortunate events, but they deserve beyond recognition. They work fast, they're absolutely amazing with communication and extremely understanding. Ignore any bad reviews. these guys mean business especially if you have AAA. Go here, give them your business. You will not regret it. They even cleaned my car when i got it back. i loved it. Thank you everyone. read more

This is no misunderstanding, Greg clearly told me himself that Fix Auto Repair will take care of replacing it which should be included in the repair cost billing. Anyhow, it is over, just move on...know this your place just lost a customer. Have good day. read more

Greg Kivlen was very helpful to talk with my insurance and set up everything...car was supposed to be done within 2 weeks, but was able to get it done within 1 week! , His the best! I'm very satisfied with his professional attitude... read more

We had an accident and had used services from Fix Auto previously and they did excellent work.