Amazing service! Truly went above and beyond. Not only did they fix the issue but also cleaned out the entire interior of my car. Jason was amazing! If you need an auto body shop, go here. read more

I highly recommend this place I was completely impressed with their professionalism and customer service JIN HAN was very professional and helpful and empathy with us Efficiency and punctuality are hallmarks of their service ! I'm Very happy to choose CALIBER COLLISION! read more

Do not take your car to this location!!! I have had my vehicles repaired at other caliber collision locations and I have always been extremely satisfied with their customer service in the work they have done. This location on La Palma is horrible. They've had my car for almost exactly one month and they cannot repair it correctly. They told me to come pick it up. It was ready. The paint job was horrible. The paint looked like it dried dripping, the texture felt like it was never sanded. This is how they were going to give me my car back, I had them keep it to redo it and now six days later they are telling me it has to be re-done again! This is ridiculous! Yes I want my car done correctly but there is no reason for it to have to be done over so many times. IT SHOULD BE DONE RIGHT THE FIRST TIME! read more

First- they have 5 star front desk staff! This is probably a great place to come if you have body damage, obviously. But, why my insurance company sent me there for an inspection of my suv to see if there was any residual mechanical damages I have no idea!? The inspector I got was friendly, but demeaning--he was trying to tell me all the superficial scrapes and dents on the body and underbody of my car when that was never why I came there! It wasn't even why my insurance company sent me there! I kept telling him I was there to check if my car was still damaged after having it repaired at a local shop; it was repaired from running over a traffic cone and dislodging it in the underbody of my car between my two front tires. The inspector kept not listening to me. He thought he was doing me and my insurance company a favor by pointing out that I scraped my 12 year old suv on streets and driveways... when, who cares?! He even wrote up a report about it. Unbelievable!!! Long story short. They had the car for 24 hours just to say it drives fine and when I asked if they could confirm I don't need tie rods, etc. that I was told I still needed by the local repair shop to recover from the traffic cone damage, they were hesitant. Either the car drives fine and is fine or it's not. Just answer the question. They were supposed to be my 2nd opinion. So much for that. Complete waste of time. All my insurance company could say was we never should've sent you there. You think!? Worst experience ever! read more

Customer service was amazing at Caliber collision. Estimator Jason Jacobowitz was great. One of the best customer service experiences there. Got an estimate and dropped off the car. Every two days got a text on the progress of the fix. Always kept me in the loop on where we were at in the process. Made me feel a little bit more comfortable. Text me when complete. Jason was again there to get my car ready and bring it up to the front for me. Amazing customer service. It's the little things that make you feel this is the best place to get your car fixed. I don't write too many reviews but needed to on this one. Great service all in all. Fast and professional. read more

Absolutely blown away by the service at Caliber Collision! I recently had my car repaired here and I couldn't be happier with the experience. John was my main point of contact and his customer service was top-notch - he was super transparent about the process, and kept me updated every step of the way. Joel, the technician, was beyond nice and did an amazing job on my car. But what really took it to the next level was the hospitality from EVERYONE including the receptionist who made my daughter popcorn while we waited, and everyone around was friendly and welcoming. We've actually been coming to Caliber Collision for years, and they never disappoint. Would 100% recommend them to anyone in Anaheim - they're the best in the business! read more

Caliber Collision - My Car - Body Shops Near Me - Anaheim, California

my sincere appreciation for the exceptional service I received at caliber Collision following my recent accident. From the initial, informative phone calls and text updates, to my in-person experience, I was consistently impressed by there professionalism and care. The front desk staff, particularly Yadira, were incredibly welcoming and helpful. Her upbeat attitude and proactive assistance made each visit a positive experience, despite the stressful circumstances. I also want to commend Sergio, the general manager, for his informative and accommodating approach. His genuine concern and willingness to assist eased my anxieties significantly. I felt genuinely supported and understood throughout the entire repair process, rather than pressured or rushed. Every employee I interacted with displayed kindness and attentiveness, consistently checking in to ensure my needs were met. This level of customer care is truly commendable and exceeded my expectations. Thank you to everyone at caliber Collision. Thank you again for your outstanding service. I will certainly return to Caliber Collision for any future needs and will enthusiastically recommend your services to others. My gratitude extends especially to Sergio and Yadira for their exceptional contributions to making a difficult situation significantly more manageable. read more

I came in with a crack in my headlight and some electrical issues. This was right when we got all that rain, so I needed it handled before the water made things worse. They replaced it and fixed some frame damage I didn't know I had. Everyone was super helpful and the work got done quick. They walked me through how to use affirm and set up a payment plan. The flexible options made my repair feel affordable and manageable. read more

Caliber Collision - crack in headlight - Body Shops Near Me - Anaheim, California

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Shoutout to Jason and the team at Caliber Collision--helped my fiancée out with two separate accidents, and both times the experience was smooth. Jason was super professional, answered all our questions clearly, and kept us updated throughout the process. No runaround, just straight-up good service. All staff there was friendly and welcoming too. Also love that they're giving back--$10 donation covers 60 meals for hungry kids. That's solid. Definitely recommend this spot if you want honest work and staff that care! read more

Excellent work done by Caliber Collision, I want to give a big thanks to Jin and the crew that helped us out. Easy and quality is outstanding. I recommend it. read more

Service requested was body work when I had an overnight drunk driver hit and run. Lisa L. is incredibly professional and is very motivated in customer service. It's looking good! -Nick read more

Caliber Collision - Original damage - Body Shops Near Me - Anaheim, California

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Caliber collisions did a great job on a hard to match color on my vehicle. We can't even tell any damage was done since it looks so good. Also they follow up on the status as when your vehicle will be ready for pickup read more

I really appreciated the help provided by Sergio Perez and his staff of very professional individuals. Our vehicle had to be disassembled for a more accurate quote, and the technicians worked on it with care through and through. I would recommend this place to anyone who needs their vehicle restored after the stress of being involved in a collision. read more

Very kind, knowledgeable, and helpful workers. Jin helped me during a stressful time in my life. He was very kind, patient, and answered all my questions. Thank you Jin! read more

Five stars is not enough! Thanks to Jason and all the other hard-working folks at this fine shop! When it comes to my vehicles, I am one of those very particular people who can be very hard to please. This place went above and beyond my expectations. Some bonehead backed into my truck at a Walmart parking lot. She managed to hit the door, the cab, and the bed of my truck with her crapmobile. My truck is a very distinct orange color and with all this damage, this makes for a tricky repair. I literally cannot see any sign of the repair. All parts were replaced with genuine OEM parts, body panels were repaired expertly, and a top-notch professional paint job was applied. They were also kind enough to fix a couple of other small imperfections that existed in the area. Jason and the others were on the ball from the start, and I received continuous accurate updates throughout the duration of the repair. My repair was done in a timely fashion without a single issue, no misunderstandings and zero regret. I could go on and on, but if you are looking for a great repair with no stress, this is the place for you. THANKS! read more

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Very please with the work and service done at their Anaheim location. The car looks like brand new again. Thanks for a great job

Went to caliber Collision Received a estimate for $4200 wanted to go a different route caliber Collision then submitted a price which was only $2700 insurance company says they found after market parts ... they would have used after market parts either way why not give me the price for after market ... that is how they screw you ... they work for the insurance company not you ... you are not there customer the insurance company is .... read more

I have been going to Caliber Collision for 10 to 15 years. Always had a great experience with them. Caliber Collisions employee Ross Pollitt was a great help, keeping me informed on areas on my Truck needing to be repainted after 26 years of service. He keep me up dated with the progress the whole time. The paint job came out Great! The price was Great! SUCH A GREAT TEAM THANKS DARRELL read more

This place is a amazing. I had the pleasure of working with Ross! He goes above and beyond customer service. He made sure I was in the loop of everything that was going on with my vehicle. He notified me with any changes and made sure to contact my insurance company as well. You want someone like Ross that has a personal approach and cares. Please go here and once you meet him, you'll understand! read more

Excellent staff, worked with my insurance and did all they could. Made my car look new. Recommended

Today on New Year's Eve, I drove into Caliber Collision with the parts needed to replace the arm of my windshield wiper and get an estimate for the labor. Jason came out to take a look and ended up doing the job at no charge. It was unexpected but so appreciated after my car had been vandalized along with several other vehicles where I live. Thank you Jason. You were top notch professional and it's so nice to know people like you still exist. Happy New Year to everyone associated with this company. Highly recommended. read more

We didn't start on the right foot. I called and asked if they repaired BMW's. I was asked what type of repair. I stated it was minor rear bumper repair. When I arrived I was told they needed to send it to a Caliber Collision that was certified to repair BMW's. They should have been honest in the first place. Very disappointing. Then the service manager tried to make me feel I was wrong to be disappointed they tricked me to coming to their shop . Hope their work is better than their word. read more

At least they are consistent: I was told told my car would be brought to Caliper Irvine on Wednesday and it wasn't sent until the end of business on Thursday. The repairs on my vehicle gets delayed 2 days because of very poor customer service. I'm very sorry I brought my car to Caliper Anaheim and will never again! read more

Lisa was very professional and friendly when we brought our car in to Caliber Collision. She has answered all of our questions that satisfy our concerns. I'm happy that I had her as my service advisor. I recommend to anyone needs their car repairs go here as their professionalism, knowledge, and customer service is amazing Thank you Lisa! read more

This Caliber Collision location exceeded my expectations by giving me everything I wanted and more. I had brought in my car nearly a year after my incident, given it was very minor and life just got in the way! I check in, and the staff are very friendly. I was given forms and did some signatures and it was all done fairly smoothly. I do exotic dancing so I had a whole stage pole set up inside my trunk that I completely forgot to take out because it was too heavy to do on my own! I asked the staff for help which is beyond their duties and they helped moved my stage bags into the rental shuttle! It was 225 pounds and they did it happily. Lisa kept me well informed with almost daily calls or texts on the progress of my car. She was very kind, cordial, and made the experience seamless. Gladys and Yadira were also very helpful at the front desk. Since by my own doings, the insurance check I had received was expired and I didn't have a new copy with me to pay for the services. Yadira emailed and called the adjuster and when that didn't work, Gladys stepped in and was able to contact a different adjuster to help with the issue. I was so worried I wouldn't be able to take my car home that day but she made it possible! The men of Caliber also helped me move my stage items back into my car and were so friendly about it and made me feel welcome. Receiving my car back, I was walked through the improvements and best of all, my car looked spotless! Which was so convenient because I had just gone to the beach so it was so kind of Caliber Collisions to get it all cleaned up. With all that said, I'd highly recommend Caliber Collisions for your auto repair needs. They provide quality work and amazing customer service. Thank you so much! read more

Wow!! Where do I start?!? I had the best experience with Caliber Collision. My car had been backed into while parked and definitely put me in a crap mood. I dropped my car off on a Monday and was immediately greeted by the young lady at the front counter. Lisa L. was extremely attentive and professional and kept me updated with the progress. She called me less than 24 hours after dropping off and informed me I would have my car back on that Friday. She was very personable and compassionate about taking care of the dilemma I was in. The shop was clean and every employee I saw taking care of other customers were also very professional. I picked up my car and they did an amazing job with the repairs. They delivered my car washed and looking better than ever. If I ever need body repairs in the future, Caliber Collision has my 100% customer satisfaction and I will be going back. Thank you again Lisa! read more

First class experience, my daughter's car was hit in a parking lot and our insurance recommended this place and we were very surprised with their first class treatment. They had booked a rental car for us, our service guy Raul was awesome and updated us periodically. The car was ready 3 days early and it looked better than before. I wish no one getting into a collision or get hit anywhere but God forbid if you do, go to this location. They were very reasonable too. Raul and all the ladies in the front office were extremely friendly, professional and knowledgeable. We also didn't have to drop off the rental car at Enterprise, my daughter dropped it off at Caliber and picked up her car. Very convenient. We highly recommended this location. read more

Jason at Caliber Collision after my Kia Soul was hit by my neighbor. They've text me 3 times a week with progress reports on the repair. Car looked terrific after repair. I had a mechanical issue when I picked up the car ( not related to anything Caliber did) and Jason went above and beyond to help me. He didn't have too, but did it out of kindness. I hope I don't need collision repair again. But if I do Caliber is the place to go. Thank you Jason and Caliber Collision. Jackie S. read more

I'm a returning customer at this location and have had great experience here. One occasion got my bumper repaired and another time repaired my driver's door. Would recommend this location. read more

My experience with Caliber Collision was awesome! Lisa was always updating me in the progress and my car was done earlier than expected! I do recommend this caliber collision to anyone. Thank you all for the help and good service! read more

I have been to this business before and had very good experience about its workmanship. I did think about writing a good review about it. I don't do reviews much. This time, I had my car taken to Caliber Collision again. With no surprise, I am very satisfied with their works again. I believe I do owe them at least a good review. So I checked on Yelp. But to my surprise, it was not even above 4. This is very unfair for a five-star business. Saying too much already, you must try it to know. Do try. This is a genuine 5-star business. read more

Great job on my car. Faster than I thought to compete the work. Very efficient and knowledgeable people! Highly recommend!

Although no one wants to experience a car accident, I was grateful to have Lisa helping me throughout the process! She and her team were very informative, regularly updated me, and even had my car finished in just over a week! It was a very stress free experience and my car looks brand new again! I would absolutely recommend this location, even if it's not the most conveniently located for you. read more

Took my car in immediately after an accident and they really kept me informed throughout the whole way. Lisa handled our case and took care of me beginning to end. The car was completed in a timely manner and had great customer service! God forbid anything like this happens again, I'm glad this place is right next to my house and I know I'll be taken care of. Thanks Lisa!!! read more

The largest, most trusted collision repair chain in the country. Caliber Collision is known for top-quality service and customer care. This Anaheim location is certainly no exception. Always trust the recommendations of your car dealership's service department. Miller Toyota in Anaheim refers all their customers to Caliber Collision for any bodywork repairs. Customer service is top-notch: organized, friendly, knowledgeable, great attitude. Quality of the bodywork also deserves the highest grades. I had very deep and noticeable scratches on my rear, driver's side door. After replacing the door panel and smoothing out the abrasions, the panel was painted and glossed to virtually match the entire car. I could not be more pleased with the quality of the work done to my car. They will make every effort to get the job done as soon as possible, without making promises that could compromise the quality and integrity of the work. I really pushed to get my car done within 4-5 days and they delivered. While my car was in the shop, they sent me a daily status report on what was happening and an approximate completion date. If you plan to rent a car while your car is in the shop, they will call the car rental company for you to be picked up on location. Ask about the Caliber discount with Enterprise Rent-a-car. Top quality repair work using cutting-edge technology, along with excellent customer service. They will go out of their way to make certain their customers are completely satisfied with the overall service. Highly recommended for all your auto collision repairs and paint jobs. read more

Came for repair was helped by Lisa, excellent service and she also did me a courtesy of fixing something without charge

Great work no complaints my truck looks great. And the customer service was amazing. Great Deal great service you guys are very hospitable when I was in there there. read more

Some stupid lowlife/crooks decided to cut my catalytic converter off my truck, but not only that, they literally cut the trans line and 02 line as well. My truck was brought to Caliber Collison the same day; got it towed there. I was met with the service advisor, Shawn Lee. He was very attentive and relayed each step of the process. They were able to replace and repair my truck in a timely matter, I was quoted an ETA on the job and Shawn did manage to get it done. The team at Caliber was able to get my truck back and running, they revived it when jerks nearly caused a homicide on it. Thank you, Shawn and the team at Caliber. Cassandra was also helpful getting all my paperwork straighten out beforehand. read more

Mr Shawn Lee Service Advisor was friendly and easy to talk to, he answered all my questions and took care of my concerns.

i have been in two accidents in 10 years, both were not my fault. my insurance company, (AAA) gave me a list of approved collision centers, and i picked CALIBER COLLISION. both times, my experience at CALIBER COLLISION HAS BEEN FLAWLESS. from start to finish, it was 5 stars all the way. from help getting my rental car ready, to the text messages I received letting me know the progress on my car, to the finished repair, which was perfect. can highly recommend CALIBER COLLISION!!!!!!! read more