Five Stride Skate Shop

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8 months ago

This store is super awesome and I need to actually go back to get some new wheels and some other things. I live on the west side and this is the store I will trek all across town to go get my skates. The owner is super cool and helpful and even when I was trying to buy my pair of skates they let me do split payments with a gift card (which I find annoying sometimes) but they were just awesome. There's a few spots to park right up front too but I also just parked on a side street and walked in. read more

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skye b.

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5 months ago

I literally dug through my gross trash in hopes of finding my lost gift card (found it!). Best skate shop in the world! read more

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Shauna M.

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4 years ago

I LOVE the new location on MLK. So much bigger than their old shop, and a more overall pleasant shopping experience. Plus a free indoor ramp to use. How cool is that!? Very limited parking, and it's always a little tricky getting back on to MLK, but there is street parking on the side streets if you really need it. I went in recently wanting to add a new pair of skates to my fleet and had very specific ideas about what I wanted. I tried on the skates I came in with every intention to buy, and I actually didn't like them at all. They pinched my feet in all the wrong places and just didn't feel right despite being able to try 3 different sizes. The person helping me (I didn't catch their name) suggested a few other pairs to try, and I found a pair that fit like a dream. They were not at all what I would have ever picked out for myself, but I am so glad I had their guidance because I LOVE them. I have also been in before to buy safety gear and a helmet, and also to get slide blocks installed (for free even!) since I needed the hanger bars bent. They are always happy to help. It pains me to have to minus one star for their gift card procedure, which is a bit clunky. It's an awkward back and fourth with invoices being sent to emails and selecting store pickup and it's just kind of a pain. I hope they can come up with a better system because I often direct people here when they ask what gift cards to get me. I don't mind too much, but I hesitate buying them for others because of the hassle. Lots of accessories and helmets and pads as well as wheels and laces and bearings and other skate goodies. If you want to use the ramp, you just have to sign a waiver and wear a helmet. Currently they only allow people to skate during weekday business hours but that might change in the future. You can also take lessons with their ramp coach if you want to try ramp skating! All in all a great local shop that I am happy to spend my money at. read more

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Tracy D.

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2 years ago

The service is excellent!!!! The women who work there are very knowledgeable. They have a nice selection of roller skates as well as protective gear. If you're new to skating and not sure which skates you should buy the staff is more than willing to help you pick the skates best suited for you. read more

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Weston Y.

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10 months ago

there's barely anything to buy in there. Workers don't help or talk to you. overpriced

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Ann N.

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5 years ago

Small skate shop but they know what they're doing. They asked the questions whether inside or outside skating and showed me which ones to choose from. Also, allowed to try on. I left with a pair to return to HI with! I heard they are moving so follow where they go and support this wonderful skate shop. read more

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Noah W.

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2 years ago

I grew up skating and then took a long break. I was a little nervous going into a shop as a tall awkward dad who's anything but cool. It's sad for me to assume this since I've never been to a dedicated roller skate shop, but I was kind of bracing for that rude condescending attitude that is so common in shops (think cycling, musical instruments, etc...). It's intimidating being new (again) at something and it's kind of a vulnerable thing to try on skates and almost fall in front of people. Also, everyone is bad at something before they are good so don't be discouraged! That being said, we had the absolute best experience I've probably ever had going into an athletic oriented shop. There was no ego, no rudeness, only warmth and kindness. Stomps helped us out, she was knowledgeable, honest and just such a perfect blend of kind and tough as nails! She (hope I got your pronoun right?) really knows her stuff, and she lives it as well as a top tier Roller Derby athlete. All that to say. Thank you, Stomps! You really opened up a new world of excitement for us and we feel like we are a part of a cool new community. PS- the first test went amazing. Loving my Riedell Zones!! Don't hesitate! Go here!! read more

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Malika U.

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3 years ago

I've been wanting a pair of my own skates for awhile but wasn't sure on what size I was so I decided to stop in today, rather than ordering a pair offline. For anyone who doesn't know, your shoe size is not the same size as what it would be for skates. The employee that helped us was so great and so patient. She let me try on different sizes and different brands and was so helpful and informative. I wish I got her name but I didn't. She had short brown hair with bangs and both sides of her nose pierced and also her septum. She had such great customer service skills and I am so happy that she was the one to help me with the purchase of my first pair of skates! Will definitely be back if I need to upgrade my skates or for any other accessories. Everyone there is so wonderful. read more

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Elise S.

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2 years ago

Every time I've gone to Five Stride, the staff are so kind, helpful, and friendly. I purchased nearly all of my skate gear here, including my Moxi Lolly's. I can't recommend them enough read more

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Jacinda M.

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2 years ago

I wish I would have gone here first when I started skating! The whole team is extremely friendly and knowledgeable. When I got fitted for my new skates they were able to present several options within my budget that will definitely last me a long time as my skills continue to improve. read more

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Heidi N.

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5 years ago

I had a great experience finding my first pair of skates at this shop. It's small and intimate but packed with everything you dare to dream of. Staff was knowledgeable and patient as I tried on several brands. Finally picked the Moonlight Roller Moon Boot. Please give this shop a chance before you order online from some other company that has a months-long back order: ehhhmmm.....Moxie. read more

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Maggie M.

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4 years ago

Amazing!!!! Super friendly and helpful :) I got sized and was able to get roller skates that truly feel right and make me so stoked to get out and skate! read more

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Nikki L.

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2 years ago

We have been into this shop two times now, first for skates and the second time for all the pads and protective gear. Great experinece both times with really welcoming, helpful and knowledgeable staff! read more

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Ashley A.

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4 years ago

Great shop! First time visiting a skate shop in person and the people who worked there were super nice, knowledgeable, and helpful! Left with an amazing pair of skates. Definitely recommend this place! read more

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Jan C.

Elite 16

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3 years ago

Rather off to be rung up and then told *afterwards* that it takes TWO WEEKS for the skates to come in. Why not tell people that beforehand? Now we're stuck with two pairs of identical skates. read more

Business owner information

Drew F.

Hi Jan, Thanks for taking the time to leave a review. While we try…

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Dina E.

Elite 25

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3 years ago

What a lovely spot! Everyone is super helpful and friendly. I bought socks and skate accessories after I was fitted for rollerskates (I needed a new pair) - I pre-ordered two pairs and ended up buying one and cancelling the other. I think I paid 50% pre-pay for both during the pre-order. They kindly recommended some accessories on Etsy when I couldn't find something in their shop. Highly recommend. I plan to get another pair of wheels from them soon, too. read more

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Claire M.

4.7 mi•Reed, Southeast Portland

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7 years ago

Skate Dreams come true. After a bad experience ordering 2 pairs of skates from a large company for a cheaper price, I was so pleased with the personable and patient experience I had at 5 Strides. The person who helped me was multitasking like a champ. Helping me and 4 other customers in an efficient and timely fashion, throughout the whole time interacting with everyone. I am so happy I brought my business here and although I live 3 hours away, I will be sure to continue to use 5 Strides for all my skate wares and goods. Plus they are dog friendly! Long Live 5 Strides. read more

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Elizabeth S.

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4 years ago

I'm a roller derby newbie. I wanted customized skates although didn't know where to start exactly. The team at Five Stride were so helpful & friendly. They explained everything in detail & were extremely knowledgeable. I've had my skates for about a month now & they fit perfectly. read more

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Danielle T.

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5 years ago

This might be my favorite business I've never even stepped foot inside. A lucky google led me to their sister store in Brooklyn, where I was able to score Moxi Lollys that were not only in stock in my size, but also in the color I desperately wanted. Once I found out they also had a spot locally in Portland I was beyond excited to throw my business their way for everything else I needed. I ordered new toe stops, laces, wheels, and bearings (with everything I needed actually in stock!) and everything came so quickly and seamlessly and my skates are looking pretty damn cute. I promise I will make it over to the actual shop one of these days, but they keep making it too easy to order online! read more

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Heidi Y.

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4 years ago

I wish I remembered the name of the wonderful lady that helped me. I was a little intimidated going in as a 52 year old big girl. I had done my research and thought I knew what I wanted. I was wrong and after trying on several pairs I left with the most awesome pair of Moxi Lolly Taffy colored skates. LOVE THEM!! Very glad I made the trip to try on and have recommended many friends to visit as well. read more

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Jasmin J.

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5 years ago

Five Stride helped me build my dream skates, and yet again, they kicked ass with customer service. They are an exceptional pair of skates and I appreciate the quick turnaround. My comfort park skating just increased ten-fold. Thanks Five Stride! read more

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Emily K.

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5 years ago

Went here for my first pair of skates ever, and had the best experience! Trisha helped me pick out the perfect pair and explained the difference in the style between the brands. Staff is very knowledgeable about the features of each kind and what would work best for the skating I planned to do. They were super patient with me as I debated different color combos and sizes. Super excited with my purchase and will definitely be back when it's time for fancier accessories! read more

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Hayden W.

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4 years ago

Not a skate shop. This is a roller skate shop. I went in for grip tape and they have nothing to do with skating except a half pipe. Pretty annoying. Don't lead people on with the term skate shop if you don't sell skateboard. Call it a roller skate shop. read more

Business owner information

Drew F.

Hey Hayden, sorry you weren’t able to click through to our website to…

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Belle L.

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4 years ago

I'm so happy that we have this store in Portland! I've had to go in multiple times the past few months, and every time they are fast and helpful! They mounted and put my skates together, and also just a great place to pick up whatever you need. read more

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Emma P.

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7 years ago

Extraordinary customer service from OMG. I tried on many different skates and had lots of questions. I never felt rushed and I'm really happy with everything I purchased :) I was a little nervous about prices being a brick and mortar building vs online but prices were fantastic! I was really surprised. Not to mention you actually get to try on stuff before you buy it AND support a local business. I've gone here twice now and will only go here for any of my derby/skating needs. read more

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Sarah S.

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6 years ago

Awesome service. I hope to go in the store one day, been receiving exceptional service during these strange days of buy and pick up and off you go. Love to support local shops in my community. Thanks for being a supportive and knowledgeable resource for Portland sk8rs. read more

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Ashly B.

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7 years ago

Such great customer service. I was so excited to go there to get new wheel for my new skates. I'm from Salt Lake and we don't have a roller skate shop here. Drew really hooked me up on my skates, I got new wheels, new laces, a skate leash, and new toe stops. Drew put on my new wheels, toe stop, and tightened up my trucks! Five Strides made my vacay to Portland extra special!! Thank you so much! read more

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Tara S.

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6 years ago

Great customer service! Love that they send out updates through their Facebook page. Phone and email responses are quick.

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Annette M.

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5 years ago

We tried to call , left messages and we finally stopped by. We knocked on the door, and was not greeted or treated well. I would not recommend this shop to anyone. Go spend your hard earned money elsewhere. Not worth the time, or money. read more

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R.l. R.

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9 years ago

Something to be said for having someone talk you through the pros and cons of a purchase. While giving you advice on your setup and things to be aware of with your gear, which does not happen with most online purchases. It helps when the staff is knowledgeable, listens to you first and then gives you their advice. There was no pressure to buy one thing over another, but making sure your needs were met and that you walk out happy. Customer service is becoming a lost art, good to see Five Stride knows what that means and wish them a ton of success with their new location in Portland! read more

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Charlie T.

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5 years ago

The staff here is AMAZING. Super knowledgeable, helpful, and personable. You bet I'm going to be a regular here. They post regularly about product droppings on their Instagram @fivestride read more

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Toni M.

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8 years ago

I didn't even realize that I was in 2 sizes too big of skates for my feet. No wonder my feet hurt all the time. Thank you Five Stride for helping me out and getting me into a much better skate that fits perfectly! read more

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Shanna S.

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7 years ago

Extremely knowledgeable, helpful, and easygoing. We got my skaters feet sized, learned so much about buying derby skates, and got to (subtly, we hope) fangirl over some amazing derby stars. Great for newbies, your first "real pair," and old pros. read more

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Sarah S.

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7 years ago

I visited the shop today hoping to upgrade to a more comfortable pair of skates. I was able to try on several pair from different brands. I was surprised they had so many skates my size in stock because I have big feet. The guy who helped me (sorry I forgot his name already) was very knowledgeable and patient as I tried on skate after skate. I'm newer to skating, and he even took the time to tell me about maintenance and answer my newbie questions. I don't live in the Portland area, but will go to the shop again when I visit. read more

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Mel K.

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6 years ago

Drove from Tacoma to get skates here and I was very satisfied with their selection and customer service! Would definitely make the drive to come again when I need any skate gear. Staff was extremely knowledgeable and helpful. Made my experience of being a new skater very easy! read more

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Kristopher K.

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9 years ago

We drove down from the Seattle area to look at some roller skates for my girlfriend. Bonnie was really helpful and knowledgeable about the skates and the sizing that would meet her needs. She ended up ordering a pair and picking up a couple other things. Overall a great experience. read more

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More info about Five Stride Skate Shop

4515 NE Mlk Blvd
Portland, OR 97211
King, Northeast Portland
Directions
(503) 265-8170
Call Now
Visit Website
http://www.fivestride.com

Hours

What time does Five Stride Skate Shop open?

Five Stride Skate Shop opens at 12:00 PM on Tuesday, Wednesday, Thursday and Friday.Five Stride Skate Shop opens at 11:00 AM on Saturday.

What time does Five Stride Skate Shop close?

Five Stride Skate Shop is closed on Monday and Sunday.Five Stride Skate Shop closes at 6:00 PM on Tuesday.Five Stride Skate Shop closes at 5:00 PM on Wednesday, Thursday, Friday and Saturday.

Mon, Sun ClosedTue 12:00 PM - 6:00 PMWed-Fri 12:00 PM - 5:00 PMSat 11:00 AM - 5:00 PM

Payment methods

Does Five Stride Skate Shop take Bitcoin?

No, Five Stride Skate Shop does not take Bitcoin.

Does Five Stride Skate Shop take credit cards?

Yes, Five Stride Skate Shop takes credit cards.

Indoor Amenities

Does Five Stride Skate Shop allow dogs?

Yes, Five Stride Skate Shop allows dogs.

Outdoor Amenities

Does Five Stride Skate Shop have bike parking?

Yes, Five Stride Skate Shop has bike parking.

Does Five Stride Skate Shop have parking?

Yes, Five Stride Skate Shop has parking options. Private Lot Parking, Street Parking

Other Amenities

Is Five Stride Skate Shop wheelchair accessible?

Yes, Five Stride Skate Shop is wheelchair accessible.

From the Business

Specialties

We are a full service, skater owned and operated quad roller skate shop. We have skates for all disciplines, protective gear for derby and park skating, and all the skate accessories you could want. We have skates for all levels of skaters, from beginners to professionals. We do plate mounting in house and can build your custom set up. Come check us out and let us help you find your dream skates!

History

Established in 2010.

When we opened our doors in May 2010 in New York City, we wanted to build a haven for all skaters to be able try on skates before buying. Knowledge and education is one of our core values and the store set out to build a generation of educated consumers who always had a place to turn for an honest opinion. We quickly grew out of the original Astoria, Queens shop and moved to Williamsburg, Brooklyn at the end of 2010. In mid 2015, we moved a little further east and are now located in East Williamsburg neighborhood of Brooklyn. At the end of 2017, my partner and I moved to Portland, Oregon to open a second shop location. Over the years our BK shop has grown into a multidiscipline skate shop and has customers from all types of skating- derby, rink, recreational, ramp and park, and roller figure. We bring over 7 years of roller skate shop experience to Portland and very excited to meet everyone who skates in PDX!

Meet the Business Owner: Bonnie T.

Nicole Williams aka Bonnie Thunders started playing roller derby with the Gotham Girls Roller Derby league in 2006. Prior to roller derby, she skated for 14 years on ice. Bonnie is one of the most notable derby skaters in the world and has been compared to the likes of Lebron James. After moving to Portland, OR she started skating with the World Champion Rose City Rollers in 2018. Prior to opening Five Stride, Bonnie worked at non profit organizations working on wildlife conservation. Drew Flowers aka OMG WTF played with Gotham Girls from 2009 until 2017 season. And with the Rose City Rollers from 2018-present. OMG is a trained bicycle mechanic and previously owned a bike shop. They are an expert with plate mounting and repair. Together, Bonnie and OMG skated with Gotham Girls for 5 World Championship gold medals, USA Roller Derby at the 2015 Roller Derby World Cup where they won Gold, and with the Rose City Rollers in 2018 for a WFTDA Gold.

Review Highlights - Five Stride Skate Shop

“First time visiting a skate shop in person and the people who worked there were super nice, knowledgeable, and helpful!”

Mentioned in 4 reviews

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Fleet Feet

4.6(178 reviews)

From my experience I usually go to Portland Running Co, but wanted a true gait analysis, which was…read moredifferent because the shoes I was recommended over there were quite different from the shoes I was recommended at Fleet Feet. To be honest, a lot of the shoes they recommended at Fleet Feet personally I didn't like. Didn't like the look or the feel of. But it also could have been because the shoes I had wearing, were no longer serving their purpose. At the end of it, I did end up liking one shoe, but it was the color way that threw me off. I left and sat in my car, thought about oh I can get this online by tomorrow for $10 more, but I thought about how much the salesman(Michael) helped me and didn't make me feel obligated to buy anything, which I really loved. Which was the reason I came back inside the store to purchase the shoes . 10/10 would recommend. Prior to coming, i wanted an idea of what to expect, I saw people getting inserts recommended an Michael emphasized just try it, if its not comfortable we will move on from them. He did exactly that!

So impressed ! I am so picky with shoes and Dakota did a scan of my feet and quickly found me an…read moreamazing shoe that was comfortable and cute. I was impressed with his friendliness and knowledge. Thank you !!

2.8 mi•Downtown, Southwest Portland

Shoe selection, and signage explaining some of their services

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John Helmer Haberdasher

4.6(81 reviews)

•$$$

I left a message 2+ months ago on their phone...no reply!!!!!…read more I found another FANTASTIC HABERDASHERY that actually knows what ATTENTIVE PERSONAL attention means in the business..they don't!

We had such wonderful helpful service, What an amazing selection of hats. I could have spent all…read moreday in there trying on hats.

8.7 mi•Southwest Portland

Schnazzy!

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Columbia Factory Store

3.9(37 reviews)

It's a factory outlet, so don't expect a giant store, fancy displays, a deep selection or dozens of…read moreemployees running around like at the flagship employee store in Beaverton. Then again, it IS a factory outlet, and I've found some pretty smoking deals here -- markdowns far greater than the employee store.... If i'm patient. Of course that comes with a pretty big caveat; the stuff here isn't the latest, greatest or flashiest. So yea, a factory outlet.

Always good deals!! There is such a large selection of women's clothing. I haven't really gone to…read moreexplore the rest of the store yet because I've always had limited time when I am there. Shout out to Thelma, who is also super helpful and awesome !

Front entry

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Just Sports

2.5(2 reviews)

8.0 mi

•$$$$

Two seconds after entering the store I was approached by a employee who was very rude instantly. I…read moreasked a question and answered with disrespect. He made a stinky face and pretty much called me stupid for thinking such a thing as the prices being the same online and in store. I will never return to any Just Sports locations. Nor will I refer anyone who has sportswear needs. I left very angry with the customer service. I would have gave a 0 star review if I could have.

Good hats, now carrying some NFL Mitchell & Ness. Fair Prices. This is the best place locally to…read morefind diverse sport apparel.