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Portland, OR

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Fleet Feet

4.6 (179 reviews)
Closed • 10:00 am - 6:00 pm

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Reviews With Photos

Tyler R.

The team here is very welcoming, friendly and full of knowledge about each and every shoe they offer. Anna helped me with choosing the best insoles and shoes for the shape and measurements of my feet. I highly recommend having your feet checked with the technology they have here at Fleet Feet. I learned a lot and was able to pick out a good pair of Hoka road running shoes and supportive insoles. Thank you Anna!!

Sports attire and part of their shoe selection
Stephen K.

Every now and than, one goes to a business that SO hugely exceeds expectations and provides such impeccable service that one wishes that Yelp had a system of recognizing such businesses. Perhaps a "Gold Star" or "Six-star" business? Since Yelp offers no such official accolade system, I can only gush about them in my reviews. Let me start out by saying that in my 50 years on this planet, I've never really exercised. My life-threatening exercise-induced asthma attacks for most of my younger life, and my occupation as a software engineer have never really allowed me to do much, and pretty well made me a couch potato. I wanted to change that, so I started walking (very briskly, a minimum of 3 1/2 miles a day, a minimum of 5 days a week). After several weeks of my legs being in agonizing pain and trying to figure out how to stop my feet from so severely blistering, and me wondering how anybody could POSSIBLY maintain this, let alone jog or run, my internet searches led me to look into getting a proper assessment and fitted for a proper pair of running shoes. Based on Fleet Feet's technology of 3D scans of one's feet, and their analysis of one's walk (computer analysis of one's walking on a pressure plate), off I went. I was immediately surprised by being greeted by an employee, being asked what they could do to help me, and their actively and attentively listening. The employee also asked me lots of questions to get an idea of my situation, my needs, my goals, my difficulties, etc. and explained that getting the scan and analysis of my walking gait would enable them to get me on the right track (pun probably intended). The scan was pretty amazing, and showed that I have significantly larger proportions (instep height, etc.) than average. The pressure plate analysis showed that I had a pretty neutral gait (no pronation or whatever the opposite of that is). Based on the analysis, the amazingly helpful employee selected two sets of insoles, a brand-new pair of socks ("try on socks" as my awesome friend who accompanied me explained), and three different pairs of shoes, all a full size larger than what I'd worn since high school. The employee explained that one's feet swell when one walks, and this is why one must get a larger pair than what one measures, and that this is surely what was causing the blisters. The employee had me stand on the insoles on the floor to see how they felt before putting them into any of the three pairs of shoes she selected that would be a good match for my relatively unusual proportions. I tried every combination of insole and shoe, but the best of the bunch was what the employee had me start with. Regarding the try-on socks, the employee explained that if I liked them, I could buy them for 50% off, but that there was absolutely no obligation for me to buy them. I didn't care for how short they were, and she offered for me to pick a pair more to my liking, and she'd give those to me at 50% off as well, and I did just that. All told, it took about an hour to get me into a proper set of shoes and good pair of socks (which I bought more of later at a different location). All the while, the employee was supremely patient, kind, professional, helpful, and just great. What else is completely unheard of in this day and age? They have a 60-day exchange / refund policy. The employee said that sometimes things just don't feel right after a few weeks, and if that turns out to be the case, I can come back and get something different, or get a refund. How did they shoes, insoles, and socks turn out? AMAZINGLY!!!!! I am honestly beyond shocked at how huge a difference they've made. I have no more blistering at all, despite my walking much longer distances and having injected some running and jogging into my walks, the agonizing pain in my right shin also has completely gone away. The plantar fasciitis? Gone. I seriously cannot state how thoroughly and completely I'm impressed and happy with Fleet Feet! it took me a LOT to muster the courage to come to a place like this (it's embarrassing for somebody my age to be so badly out of shape), and how completely comfortable the super kind employee made me feel, and made what could have potentially been a terrible experience, an absolute pleasure instead. Fleet Feet deserves six stars!

Kevin W.

This place is amazing. I came here because of the high reviews and I needed a place with gait analysis. This place has an inside track, photo machine to analyze your arches, and treadmills. Chris assisted me in my search for the perfect shoes and inserts. Chris gave me multiple shoes and inserts to try. He also analyzed my gait in each pair. They didn't have the style and of shoe I wanted so they placed an order for my shoe and will mail it to me when it comes in.

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Very helpful in finding running shoes that fit my feet. Prices are the same as online retailers- highly recommend!!!

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Ask the Community - Fleet Feet

Review Highlights - Fleet Feet

“After a worn out pair of running shoes, I decided to come to Fit Right NW to find a new pair of running shoes here.”

Mentioned in 7 reviews

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Fleet Feet - shoes - Updated October 2026

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