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Five Star Techs

5.0 (1 review)

Services - Five Star Techs

Internet service providers

Security monitoring services

Security system installation

1 More Service

Security system repair

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ADS Security

ADS Security

(2 reviews)

5 stars is that all I can give this awesome company? Come on open up the ceiling and let us give…read morethis place an 11. Well if you need to protect your belongings and your family you can't and won't go wrong using ADS. So make the best choice for your family and give them a call. The only better option for security would possibly be a dragon and/moat with some flaming archers and a few murder holes. Since you can't get those any longer you better be calling ADS.

This company is way back logged on their orders for installation. We signed the contract May 8th,…read moreand they could not install the system until a week and a half later. The cost for installation and monthly bills far exceeded other companies, but we wanted to go with ADS because they are a local business. When a family emergency came up, and we had to go out of town, we called to reschedule the installation. The rep Allen told us, rather sternly, if we did not keep our appointment, that we would have to wait until the end of the month for installation. We were shocked because usually security companies are so quick with the install, it is literally that day or thereabouts when they get the house secured. I asked if there might be any cancellations... The rep became angry in his tone, insistent that we get it done on that day. "Can't you get your grandpa to come over for the installation?" he asked. This was not possible, besides, we felt that we needed to be present for the installation. When we called later that day and said we were deciding to go with another security company, the rep Allen was extremely rude to us about it, and he hung up on us in mid sentence. We called back but he never returned our call. We thought the manager in the Augusta office would be able to handle it. At the time, we were still open to staying with ADS, however, we were not able to speak with the manager, and we called him several times, with no answer. The manager of ADS has the same surname as the rep. It is obvious that the rep gets some sort of a commission on his sales. The whole thing was ridiculous and entirely unprofessional. We have gone with another company.

ADT Security Services

ADT Security Services

(11 reviews)

Recently, I relocated a relative to a house in Athens, GA. Since she lives alone, safety is most…read moreimportant. We received three bids from reputable companies, but ADT stood out for its exceptional customer service. When Ed, an ADT technician, arrived, he was not only professional but also empathetic to our needs. Despite being supported by a large company, he took the time to address our concerns and provided personalized service. After completing the installation, Ed felt like a new friend. Throughout the process, Ed maintained excellent communication. He kept us informed and allowed us to make decisions about the placement of hardware that best suited our needs. The Google Nest cameras, smoke detectors, touch screen keypads, and mobile app are the most advanced system that met all our requirements. I highly recommend ADT for both residential and commercial properties. I have been a satisfied customer with ADT monitoring for my retail business for over 20+ years. It gives me peace of mind to now have ADT protect my loved one.

I do not recommend you go with this company. The saleman came to our home, quoted us a price, and…read morewhen the techs came to install it was a higher price than we had talked about. The saleman was a perfect southern gentleman, and we trusted what he said instead of really reading and understanding the contract. It's the job of a salesman to highlight the good and not the bad. In the end, we canceled the contract the same day of install. It was a bad start to what would've been a 3+ year business relationship. I can't speak to the quality of service after install, but be sure to double check whatever they tell you. If it's not in writing, it doesn't exist.

Vivint

Vivint

(14 reviews)

Don't do it! The equipment is very costly, the customer service response is terrible. I've spent 41…read morehours trying to cancel them! They said even though I paid off the equipment that didn't work well to begin with, it would be 90 days to cancel the service. I don't live there anymore & feel certain the new owners don't need me getting notifications about their comings & going. This time I was on hold 28 minutes & don't use the chat if you need support or changes to your account either, they'll just tell you to call.

Poor Business practices. This is an alarm company that cannot guarantee its services or its…read moreequipment. These salespeople practice unethical means to get contracts signed and never follow up as said. You can never get customer support long wait times and if you do it is over sea's when you request to speak with someone in the US it doesn't happen though Vivint is based out of Utah. Have complaints about their business practices, especially when it deals with my safety. They are an alarm service you cannot reach when the equipment is not working very reassuring to me. You buy an alarm to know your house and family are safe, well think again. Not with the Vivant alarm system or its support team working . I have spent over six hours on the phone not getting anything done. No one could answer a question to get me to help most of my conversation was with the Philippines, yet a Utah-based company how American. The owners are Todd Pedersen · Keith Nellesen who send out there manipulating salesman with fraudulent claims. There is no way to reach corporate headquarters oh 6lets make it 7 hours on the phone you can even reach anyone to cancel

Five Star Techs - securitysystems - Updated May 2026

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