I really wanted to give this Five Star Pizza location a fair chance, but unfortunately this was a very disappointing experience. We ordered an extra-large meat pizza and garlic chicken through DoorDash for $50.70. For an extra-large meat pizza, there was surprisingly very little meat or toppings. The sauce was dry, and the crust had huge puffy air pockets across the top. I have pictures showing exactly how the pizza arrived. The garlic chicken was even worse for me. It was extremely greasy and so salty that I literally had to spit out the bite I took. We simply could not enjoy the food we paid for. What bothered me even more was what happened when I tried to resolve the issue directly. I called the restaurant at approximately 9:55 AM on August 19 and spoke with the manager. I explained the problems with the order and was genuinely trying to give the restaurant an opportunity to make things right. The manager would not give me his name and laughed during our conversation. I found that incredibly dismissive. Restaurants have bad nights. Mistakes happen, and I understand that. What makes the difference is how a business treats a customer when that customer respectfully brings a legitimate problem to their attention. I wasn't asking for anything unreasonable. I paid $50.70, had photographs and a receipt, and simply wanted the problem addressed. Instead, I left the conversation feeling like my complaint wasn't taken seriously. I have since had to pursue the matter through DoorDash and other appropriate complaint channels because I was unable to resolve it directly with the restaurant. I hope the owners or whoever is responsible for this location sees this--not just because I want my money refunded, but because customers deserve to be treated respectfully when something goes wrong. read more

Five Star Pizza - This is the pizza We had to feed this to children. - Pizza Near Me - Jacksonville, Florida

The price to pizza ratio was great. This pie costed $19, 2 topping XL. (A special) Gotta get it well done to make it crispy. It was ready quickly and tasty. I do wish they had flavored crust or added more cheese without asking. I will eat here again! read more

Five Star Pizza - Pizza Near Me - Jacksonville, Florida

Whether DoorDash or pick up, just all around one of the BEST pizza places in Jax. Friendly staff and awesome food. Give it a try and then it will be your go-to from then on read more

Five Star Pizza - I'm gonna say, ALL their pizzas are the best but sometimes you just want a frikkin awesome cheese pizza and Five Star is what you want - Pizza Near Me - Jacksonville, Florida

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I love the prices for this pizza delivery. They send me text messages on Fridays for their weekend specials . The timing is always perfect because I don't want to cook on the weekends. My kids and o love it. They do have an extremely big pizza and it was an interesting twist to the large. read more

Service was quick and friendly. Crust was good. Bland sauce and scant toppings. Just average at best

Pros: Pizza tasted amazing. With great Vegan options. And rerestaurant has late hours Cons: pricey read more

I would probably say Five Star Pizza is more of a 3.5 star on Yelp. We ordered delivery from Five Star after receiving a coupon in the mail. Hubby had eaten pizza from a different Five Star location and remembered it being pretty good. I called, placed the order and within a short while our pepperoni pizza and wings were delivered. Everything looked pretty good so we dug in. The pepperoni pizza was decent. Not bad but not great. The cheese and pepperoni were good. I thought the crust was too thick and not crispy enough for me. The wings were spicy and I enjoyed the sauce but they would have been better if they were crispier. As far as a late night option or after drinking option, not bad. I probably wouldn't order from them again useless I was in a pinch. read more

Five Star Pizza - Pepperoni Pizza - Pizza Near Me - Jacksonville, Florida

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I tried Five Star Pizza for the first time this weekend. They sent me a coupon with a scratch off and I won a free small cheese pizza and for an additional $3.99 I could get a large cheese pizza. I was heading to my friends to hang out so I called in the pizza and was told it would be roughly 20 minutes. I also ordered a 10-piece sweet and spicy wings. The food was ready when I arrived. I took the food to my friend's house and we were all impressed. The cheese pizza was solid, with a nice balance of sauce and cheese. The wings were cooked perfectly however I wasn't a fan of a sauce. Next time I will try the spicy wings as I didn't taste enough kick in the sweet and spicy sauce. Service was fast and friendly for pickup. There were a few video games and video rentals with some rock music playing in the kitchen. Nice chill vibe. I would eat here again. read more

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Small update after ordering with another coupon. Tried the wings this time (10 Medium), and they were good. Nothing to write home about but good for the price. Not sure how much I'll be coming back but Five Star seems to be the spot for cheap-ish eats. read more

Five Star Pizza - 10 Medium Wings - Pizza Near Me - Jacksonville, Florida

We had a craving for thin crush pizza, garlic bread and cheese sticks and this place did not disappoint! We devoured the pizza in seconds so I wasn't able to grab a snapshot but the cheese sticks and garlic bread is also a plus for my husband and I. We have been trying different pizza joints all over jacksonville and do think five star pizza is in our top 3 favorite pizza places! They offer delivery and the prices are fairly reasonable. The food is delicious and fresh. I highly recommend! read more

Five Star Pizza - a cheese pizza in a box - Pizza Near Me - Jacksonville, Florida

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In our often "What's for dinner?" guessing game, I said aloud, "Pizza!" knowing good and well that I wouldn't be getting a pizza, at least not a normal one. I'd seen on social media that this location had Pizza Bowls: pizza toppings without the pizza dough baked in a pie tin. Was it really worth it to enjoy it this way? I was gonna find out. I chose the Veggie Pizza Bowl (green peppers, onions, mushrooms, black olives, tomatoes) with extra black olives because it's one of my favorite pizza toppings. He got a small Deluxe pizza (pepperoni, Italian sausage, green peppers, onions, mushrooms) and placed our orders in the delivery app. Within an hour we had them. I was initially confused because we had to pizza boxes but when I opened up the smaller one there was my pizza bowl looking very delicious. We sat down on the couch and ate. He enjoyed his pizza but was only able to eat half of it. I finished my bowl. In hindsight I probably should've asked for extra cheese but I would be greedy. The ingredients were delicious and I didn't miss the pizza dough at all. I definitely get it again. read more

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The best pizza in NE Florida! The Garlic knots are to die for! Their chicken wings are good too! read more

If I could give 0 stars, I would. I've had five star before and it used to be much better. We just got a large cheese and it was literally all overly chewy flavorless dough and the THINNEST layer of both sauce and cheese. The sauce was essentially non-existent and if you peel the cheese off (which was really easy) you see a bunch of holes meaning the cheese didn't even cover the pizza. Garlic knots decent. Overall I rarely regret spending money on pizza but I'm left with an overwhelming sense of regret on the wasted money spent on this god awful thing they call pizza read more

We had the large pepperoni pizza & their insanely hefty garlic knots. Their pizza reminded me of what you would get at, say, Chuck E. Cheese or a Mr.Gattis. Basically a place with an arcade. Couldn't get passed the feeling of so.. Their garlic knots, hefty and loaded with butter. Delightfully enjoyed. read more

This place was great, until it wasn't! I ordered one of their specials a large pizza and garlic knots. When receiving the pizza it was doughy and the cheese was cold and sliding off the pizza. The garlic knots were burnt and oily! My only questions are where is your quality control? Why do you think it's okay to send out burnt food?! I'm over this place and it's a shame. I don't even dare step foot into the restaurant to see what their operation looks like. read more

So if. You've never had a pepperoni roll you have to try this one. It belongs in any pizza place. The ultimate comfort pizza food. Great even at parties too. read more

Five Star Pizza - 5 star pepperoni rolls - Pizza Near Me - Jacksonville, Florida

Awesome pizza, garlic rolls and cinnamon bread! My new go to pizza place without hesitation!

IMPRESSED! Super yummy. Skeptical at first since the pizza place in this plaza closed before Five Star took over. I was pleasantly surprised! We ordered a large pepperoni pizza and garlic knots. I really really liked the cheese they use. It's different than regular mozzarella, it had more flavor. Also the garlic knots were FANTASTIC! They weren't dry, they had plenty of butter which is always a plus. Will be returning to try the wings and other sides read more

Five Star Pizza - Pepperoni pizza - Pizza Near Me - Jacksonville, Florida

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Decent food but they never get the order right. They swapped out my cinnamon rolls for garlic knots last time. This time they apparently are out of pepperoni read more

Five Star Pizza - What's advertised vs what's delivered. Barely any pepperoni. Shame. Rarely do I get an order right from this place - Pizza Near Me - Jacksonville, Florida

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Delicious last minute pizza delivery last night! Large pepperoni with extra cheese and with Five Star, you get the extra cheese that you pay for :) Side of mild hot wings that were very generously sized. Getting back to what we remember!! read more

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The crust is pretty good. The toppings are sparse and there was so little sauce that I had to put salsa on my pizza to choke it down. For the price, this place is a fail. Will just be going to Dominoes or Papa Johns from now on. read more

We love this pizza place. After the first time we ordered it I said to my partner something along the lines of "well hey, they really are 5 star pizza" lol. The pizza sizes are appropriate, we've ordered small and large. The pizza is hot and fresh when delivered. I get the pepperoni, my partner only gets cheese. But the sides are what seal the deal for me. Get the garlic rolls and get the pepperoni rolls. The pizza sauce dipping sauce is perfect. The pepperoni rolls are enough for an individual meal themselves, and the garlic rolls are huge and well cooked every time! This is my new favorite pizza place. read more

Decent chain pizza served hot. The setup is delivery and takeout - there is no seating inside. Online ordering was a challenge as I couldn't order ahead more than an hour before opening. Two main things make a pizza for me and that's the crust and the sauce. This sauce was ok but nothing special - it's passable for feeding the masses but not something I'd drive out of my way for. I felt the same about the crust. Now we did order a gluten free crust and I was pleasantly surprised by this offering. I don't have gluten issues but wanted to give it a try and it was just as good as the gluten-filled pizza. According to the website this location is opened until 3:00am daily. Maybe it's because of the proximity to UNF and if that's the case, kudos to them. read more

If you are on a diet, I cannot recommend this place. But, if you aren't or like to cheat on your diet, I definitely advise you to check out five star pizza. We have ordered from here twice as of today and ordered the same thing both times and both times the food was hot, fresh, consistent, and delivered if a jiffy. Both times we ordered their special that includes a large one topping pizza, 10 wings, and garlic knots with marinara for $22.99 which is a steal in my opinion. Especially since the food is pretty good. The pizza has real cheese, fresh ingredients, and a dough that is better than all the other pizza chains. Their pepperoni is a tad spicy, just the way I like it. Their hot wings are hot and and the best part is that they ask you how you want them cooked. This is a huge deal for me because I like my wings extra crispy, no exceptions. Now, onto their garlic knots. They are the best is the biz. Extra buttery, extra garlicky, with plenty of herbs. The marinara that comes with them is pretty good too. Overall, five star pizza puts out some good chain pizza and sides for a great price and I will continue to order from them if they stay consistent. read more

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Not as good as the one in Tampa. Garlic rolls were burnt, as well as the pizza crust.They forgot our soda, and no icing with the cinnamon rolls. Also later as I was eating a cinnamon roll I found a hair in my food. And it wasn't mine or anyone into the household because it was basically embedded in the cinnamon roll dough read more

Great pizza delivered on time. What else do you need!!! Driver was great even though the weather was bad. Better than advertised read more

Since I discovered that Five Star Pizza was so close to my house I've been coming here regularly. I haven't been disappointed yet. I love their pizza crust and the garlic rolls. I was getting the mail flyers all the time and kept ignoring them, I just wish I would have come here sooner. read more

Five Star Pizza really is 5 stars!!! Been ordering for over a year now and would have to put the in the top bracket for pizza in Jacksonville. The go to is their Philly Cheesesteak Pizza with their amazing garlic butter!! They always accommodate and will make the pizza well done for you! Will continue to be one of their best customers and you can't find a better place that is open till 11am-3am everyday!!! read more

Five Star Pizza - Philly Cheesesteak Pizza - Pizza Near Me - Jacksonville, Florida

This is good cheap pizza on the go. Good flavor, nice crust, and bites well. If you are still going to the pizza chains with tv commercials, give this a shot instead. read more

Five Star Pizza - solid carryout pizza - Pizza Near Me - Jacksonville, Florida

The pie was a masterpiece like the Mona Lisa. Yet it Deliciously good that you wanna slap yo momma

Ordered for Delivery. Pizza was great. However they forgot my 2 liter soda I ordered. I wouldn't have been bothered if I wasn't pregnant but I was craving soda:/ smh ruined my night. Thanks Three Star pizza!! -_- read more

I love their pizza. I crave it. the sauce is great the crust is great the cheese is great. They're the closest to pizza from New England

FIVE STAR PIZZA ON ST.John's bluff in Jacksonville Florida is the best pizza establishment I have had in many years .. . They also have great specials and always have new specials. The pizza is great the pizza rolls are amazing they come four in a order due to they are about have the size but works perfect for multiple meals or multiple people eating .. There cheese bread is great and priced good . My son loves there wings and garlic rolls o and don't forget the cinnamon rolls so good . They have multiple locations and more being added all the time. The hours are the best given I am a night person and I just got home from there picking a order up . With it being. So late (or early lol) can't find many places open at this hour. But they are. Love it . If you haven't had before you must try .. yummy Deluxe Pizza,wings rolls etc everything is amazing read more

Five Star Pizza - the best for less menu - Pizza Near Me - Jacksonville, Florida

Got a coupon for a free pizza from here. It was pretty good, but the breading is pretty tough. Standard pizza I guess. Really nice customer service though. read more

Five Star Pizza - 1-topping 16-in pizza (chicken) - Pizza Near Me - Jacksonville, Florida

I am so happy they built a location near me! Five star pizza has way better pizza than most of the local pizza chains. Their garlic knots are the bomb! I have eaten here several times and haven't had anything that I didn't like. They have super late delivery,which is nice also. I encourage you to give them a try if you haven't. read more

Five Star Pizza - Pepperoni pizza - Pizza Near Me - Jacksonville, Florida

We get pizza and wings from Five Star all the time. The pizza is great and so are wings. We have had domino's and papa John's, this pizza is it on a different level always look great and they listen to special instruction. They deliver and always within a reasonable time. Please don't pass a chance to try them you won't be disappointed. read more

Finally, awesome pizza! Fresh ingredients, great staff, super sweet delivery drivers!

For a pizza joint the wings were pretty good !!! I got the garlic parm and they were yummy. I got the deluxe pizza and that too, is good. Thank you guys! read more

Bad service. They delivered the wrong order. I showed proof that the ordered placed was different than what was delivered. Upon calling to rectify, they blamed it on grub hub and said they couldn't do anything about it. They provided zero assistance in correcting the order, didn't want to refund either, and then when I tried calling again they kept picking up and hanging up on the spot, horrible service and even worse that they won't acknowledge their own mistake or try to correct it. read more

Pros: Huge pizzas, fast & affordable Cons: Hairy millennials working behind the counter without any hair nets & just a pair of clear gloves. Over the past few months the shop has been opened I've seen more 'kids' working in and out of there. They're nice, just wished they'd have safer sanitary conditions. read more